Wix Payments: Klarna Qualification and Terms of Use

To accept payments through Wix Payments, your business must comply with our list of prohibited products and services. In addition to these requirements, Klarna has a further set of criteria that need to be met in order to sell using Klarna.

Before connecting Klarna payments on your site, we recommend you familiarize yourself with the following set of guidelines to help your business comply with Klarna's terms of use.

Klarna's terms of use

Klarna sets out clear guidelines about selling with their payment method. Considerations which are addressed include:

• Payment options

• Klarna branding

• Disputed payments

• Refunds

• Prohibited businesses

• And more

By using Klarna, you agree to Klarna's terms of use. We therefore recommend you take the time to familiarize yourself with Klarna's user guide before connecting Klarna payments on your Wix site. Please note that these terms may be amended from time to time.

Prohibited items

Klarna regulates the sale of products and services sold via their payment method. Examples of organizations which cannot process payments through Klarna include:

• Charities

• Political organizations, parties or initiatives

To view a more comprehensive breakdown of Klarna's policies, see their user guide.

Shipping policy

Klarna have created a merchant protection program to protect merchants against customer complaints by offering clear shipping and fulfillment guidelines. Following these best practices can also help to protect your business from possible refunds and chargebacks.

Marketing guidelines

All goods sold via Klarna should be marketed using fair and honest practices. In addition, Klarna has established clear brand guidelines about how to market their service while selling your goods.

We recommend reviewing Klarna's brand guidelines before applying to sell your goods via this payment method. Bear in mind that Klarna may occasionally update this guide.

FAQs

Click a question below to learn more about using Klarna with Wix Payments.