< Back Managing your business Business solutions & apps Wix Stores: Setting Up a Flat Rate Shipping Rule Set up flat rate shipping to collect the same rate for all orders delivered to a shipping region . You can offer one flat rate, or create multiple flat rate options so customers can choose. Setting up a flat rate shipping rule After selecting a region, you can set up one or more flat rates for that area. Before you begin: If you previously set up shipping (and tax) in a merchant account such as PayPal, remove these settings before starting. To create a flat rate shipping rule: Go to Shipping, delivery & fulfillment in your site's dashboard. Select an option: Create a new region: Click +Create Region and set up a new delivery area , then click Continue and select Shipping . Add a rate to an existing region: Click Add Rate next a region and select Shipping . Select Flat Rate from the drop-down. Enter a name in the Name at checkout field (e.g. Standard Shipping). (Optional) Enter a time in the Estimated delivery time field (e.g. 2 - 4 business days). Enter the rate. (Optional) Offer free shipping over a certain amount: Select the Offer free shipping when customers purchase a certain amount checkbox. Enter the amount. (Optional) Select the Charge this rate for each item separately checkbox. Note: When selected, this rate is applied to each item a customer purchases. I.e. if you set the rate at $10 and a customer purchases 2 items, they will be charged $20 for shipping. Click Save . Next steps: Click Add Rate next to the region name to set up any of the following: An additional shipping option (e.g. express shipping) Local delivery Pickup Real-time USPS shipping calculations (US only) FAQs Click a question below to learn more. What happens if there's no shipping rule in a particular region? If there's no active shipping, local delivery, or pickup rule for a region set up in Wix or through a 3rd-party shipping app, customers from that region cannot make purchases from your store. Let's look at an example. A merchant sets up shipping only in the US. As soon as a customer from outside of the US enters their location (in the Cart or the Checkout Page), they'll see a message indicating that the store doesn't deliver to their area. Can I add a handling fee? Yes. Click the More Actions icon and select Add handling fees . Then, select the checkbox, enter the handling fee and save your changes. How can I delete or deactivate a region or a rate? You can delete any regions you don't need. For example, If you don't want to ship worldwide, you can delete the International region. Simply click the More Actions icon next to the region name and click Delete region . Alternatively, if you want to make international shipping unavailable for a while, but don't want to delete your settings, you can click Deactivate region. To delete a rate that you set up in a region, Hover over the relevant rate and click the Delete icon . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Setting Up Affiliate Marketing with the Goaffpro App Using Goaffpro Affiliate Marketing, you can set up a custom branded affiliate portal for your store. Affiliate marketing is a way to reward other people (affiliates) who bring traffic to your site or create sales. Start by adding the Goaffpro Affiliate Marketing app to your site and then decide what level of commissions you want to offer your affiliates. To add and set up the Goaffpro app: Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the Goaffpro Affiliate Marketing app in the search bar. Click Add to Site . Review the permissions and click Agree & Add . Create an account. Click Get Started . Note: You are now in the Goaffpro dashboard. Set up commission: Select percentage or a flat rate. Enter the amount. Click Next . (Optional) Create coupon discounts that affiliates can offer their followers: Select percentage or a flat rate. Enter the amount. Click Next . Click to copy your affiliate portal link. Note: This is the link potential affiliates use to sign up for your affiliate program. Add an affiliate page to your site. Note: Add all the information potential affiliates need to the page, including the link to the affiliate program where they can sign up. Customize the page design and select a language. (Optional) Create a test affiliate to make sure everything is set up properly. Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the Goaffpro Affiliate Marketing app in the search bar. Click Add to Site . Review the permissions and click Agree & Add . Create an account. Click Get Started . Note: You are now in the Goaffpro dashboard. Set up commission: Select percentage or a flat rate. Enter the amount. Click Next . (Optional) Create coupon discounts that affiliates can offer their followers: Select percentage or a flat rate. Enter the amount. Click Next . Click to copy your affiliate portal link. Note: This is the link potential affiliates use to sign up for your affiliate program. Add an affiliate page to your site. Note: Add all the information potential affiliates need to the page, including the link to the affiliate program where they can sign up. Customize the page design and select a language. (Optional) Create a test affiliate to make sure everything is set up properly. Wix Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Apps category. Click Wix App Market at the bottom left. Search for the Goaffpro Affiliate Marketing app, then select the app. Click Add to Site . Review the permissions and click Agree & Add . Create an account. Click Get Started . Note: You are now in the Goaffpro dashboard. Set up commission: Select percentage or a flat rate. Enter the amount. Click Next . (Optional) Create coupon discounts that affiliates can offer their followers: Select percentage or a flat rate. Enter the amount. Click Next . Click to copy your affiliate portal link. Note: This is the link potential affiliates use to sign up for your affiliate program. Add an affiliate page to your site. Note: Add all the information potential affiliates need to the page, including the link to the affiliate program where they can sign up. Customize the page design and select a language. (Optional) Create a test affiliate to make sure everything is set up properly. To learn more about setting up the Goaffpro app, visit the Goaffpro help center . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Adding animations and effects Wix Harmony Editor: Applying a Glass Effect Apply a frosted glass effect to boxes and headers for a sleek, layered look that helps important content stand out from the background. You can also adjust the intensity to get the style that works best for your design . Good to know: Glass effect is currently only available to add to headers and boxes . Learn about customizing your site's header and adding and customizing boxes . Applying a glass effect Enable the glass effect from the action bar, then adjust the intensity to get the look you want. To apply a glass effect: Go to your editor . Click the relevant box or header. Click the Opacity icon on the action bar. Enable the Apply glass effect toggle. Drag the Intensity slider to make the effect stronger or softer. Tip: Enter a value in the % box if you want to set an exact intensity . FAQs Click a question below to learn more about using the glass effect in Wix Harmony. Why can't I see the Apply glass effect toggle? Make sure you either selected the header or a box on your page. If you select a different element, the glass effect won't be available after clicking the Opacity icon . What is the difference between background opacity and intensity? Background opacity changes how visible the header or box background is. Intensity changes the strength of the glass effect. Does the glass effect work better with some backgrounds? Yes. The glass effect is easier to notice when there is color, an image, or other content behind the box or header. If the background is plain or low contrast, the frosted look may appear more subtle. For a stronger effect, use a background with more contrast or visual detail. Can I change the glass effect after I add it? Yes. Select the header or box again at any time, then open the Opacity settings in the action bar to adjust the effect. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Discounts, gift cards, & incentives Wix Loyalty Program: Adding Tiers to Your Loyalty Program Add tiers to your loyalty program to make it a levels-based program that assigns members to a particular tier (e.g. "Basic", "Silver", "Gold") depending on the points they have earned. A tiered program targets your customers based on their individual behavior. This can be a valuable way to incentivize your members. For example, if a member is aware that spending $10 more will gain them enough points to reach the next tier and access its benefits, they may be encouraged to add to their cart. Read an example of how one business uses tiers Jane owns a homeware business. Using Wix Stores, she sells furniture and accessories. She'd like to reward her customers for their loyalty and encourage them to keep coming back to her brand. Jane has added tiers to her loyalty program to reward and incentivize customers: Basic: All loyalty program members will automatically be added to this tier. They'll enjoy basic benefits such as 5 points for every $1 they spend, and earn basic rewards such as 5% off when they spend $50. Silver: When a member has earned 100 points, they'll enter this tier. They'll enjoy silver benefits such as 10 points for every $1 they spend, and earn silver rewards such as 10% off when they spend $50. Gold: When a member has earned 200 points, they'll enter this tier. They'll enjoy gold benefits such as 15 points for every $1 they spend, and earn gold rewards such as 15% off when they spend $50. To add tiers, you must have: A Business or Business Elite plan (for Wix Editor users) or a Plus plan (for Studio users). At least one of these apps: Wix Stores, Wix Events, Wix Bookings, Wix Pricing Plans, or Wix Online Programs. Note: Currently, tiers cannot be added to Wix Restaurants loyalty programs. Vote for the ability to add tiers to Wix Restaurants loyalty programs in this feature request . Step 1 | Add and customize tiers Choose how many tiers you'd like to use, and customize tier names, icons and descriptions. Define how many points are needed to enter each tier. Note: If you haven't set up your loyalty program yet, follow these steps . You'll be able to add tiers during setup or after launching your program. If you add tiers before launching your loyalty program, 3 predefined tiers will appear: "Basic", "Silver" and "Gold". If you add tiers after launching your loyalty program, your existing "ways to earn" and rewards from your previous non-tiered program will be assigned to a "Basic" tier. To add and customize tiers: Go to Loyalty Program in your site's dashboard. Click Manage Program at the top right. Scroll down to the Tiers section. Click Set Up Tiers . Then click Set Up Tiers in the pop-up. Note: If you already launched your loyalty program, click the toggle to enable tiers. Your program now features tiers. Add new tiers or edit existing tiers: Click + Add New Tier or hover over an existing tier and click Edit . Enter the tier details: Tier name : Enter a name for your tier. (Optional) Description: Enter a description of the benefits of this tier. Minimum points to enter tier: Enter the points a member must earn to enter this tier. (Optional) Icon: Upload an icon to represent this tier or remove the icon. Click Save . Repeat step 6a above for every other tier you'd like to add. Note: Click the More Actions icon next to a tier and click Delete to delete a tier. The "Basic" tier: The "Basic" tier cannot be deleted and the points needed to enter the tier can’t be edited - this will be always be set at 0 points. This means customers who collect loyalty points will enter this tier automatically. Step 2 | Assign ways to earn and rewards to each tier Set the ways you'd like members to be able to earn and redeem points. You can make these different for each tier. To assign ways to earn and rewards: Assign "ways to earn" to your tiers: Scroll up to the Points section. Hover over one of your "ways to earn" and click Edit . Select the checkbox next to each tier you want to be available for this point-earning method. Enter the total points members earn for each tier and click Save . Repeat step 1 above for each of your point-earning methods. Assign rewards to your tiers: Scroll down to the Rewards section. Hover over a reward type and click Edit . Select the checkbox next to each tier you want to be available for this reward. Enter the total points members can redeem to get this reward and click Save . Repeat step 3 above for each reward type. Note: Each time you create a new "way to earn" or reward, you'll be able to edit points earned or redeemed for each tier. Step 3 | Setting your tier eligibility period Tiers have an eligibility period. If joining a new tier requires 200 points and the tier eligibility period is 1 year, a customer will need to earn another 200 points each year to ensure they remain in that tier. If a customer fails to earn the number of points to remain in a certain tier within the eligibility period, they will move to a lower tier that aligns with the points they’ve earned during that period. Note: The tier eligibility period you select will apply retroactively. If you already have customers with loyalty points, they will automatically join the tiers that align with the points they've earned over the previous 1, 2 or 3 years (depending on the eligibility period you've selected). To set your tier eligibility period: Click Edit next to Tier eligibility period at the top of the Tiers section. Select the period of time customers can stay in the tier without having to earn additional points from the Duration drop-down. Click Save . Step 4 | (Optional) Customize the tiers information on your site pages When you launch a Wix Loyalty Program , two new pages are automatically added to your site: a Loyalty Program page and a My Rewards page. When you add tiers to your Loyalty Program, these pages will automatically update to reflect this new tier structure. Page content and layout will be updated so visitors and members can view the details of your tiered program. Review this new layout and customize these pages to match the style of your site. Notes: If your program is already live when you add tiers, the layouts of your Loyalty Program page and My Rewards page will be updated automatically without you publishing your site in your Editor. If a tier exists with no "ways to earn" or rewards assigned to it, it won’t be visible on your site pages. If a member gains the number of points required to enter this tier, they will enter it and will not benefit from any "ways to earn" or rewards specific to this tier until these have been added. Keep track of the tiers your members belong to: Go to Loyalty Program in your site's dashboard to view a list of your program members and the tiers they belong to. You can also see an overview of your program and tiers by clicking Manage Program . FAQs Click a question below to learn more about adding tiers to your Loyalty Program. Why do I see an "Upgrade" button next to "Tiers" even though I already have an upgraded plan? You may not have the type of upgraded plan required. To add tiers to your Loyalty Program, you must have a Business or Business Elite plan (for Wix Editor users) or a Plus plan (for Wix Studio users). Will I be able to return to my non-tiered program if I add tiers and then decide not to use them? You can disable tiers at any time by disabling the Tiers toggle on the Points and rewards tab. If you enable and then later disable tiers, all of the values attached to "ways to earn" and rewards will relate to what you had assigned to the "Basic" tier. If you enable tiers, then edit parts of the "Basic" tier, and then disable tiers, your edits will remain. Enabling or disabling tiers will have no effect on your members' points balances (because your loyalty program will remain active throughout). What happens to my program members and their points if I change my upgraded plan? If you cancel your upgraded plan or change it to a plan other than Business or Business Elite plan (for Wix Editor users) or a Plus plan (for Wix Studio users), this will have no effect on your members' points balances (as long as your loyalty program remains). Can I change my tier eligibility period? You can change your tier eligibility period at any time. If you change your tier eligibility period after your program has been launched, the new period will apply to all customers (both new and existing). Can I manage my program's tiers in the Wix app? Yes, you can manage your tiers in the Wix app. Any changes you make to "ways to earn" and rewards will reflect in the relevant tiers. You can also edit tier details and add new tiers on the go. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Pandemic Driven Sales Rules Wix Payments has prepared some guidelines to help ensure that your site is compliant in the wake of the pandemic. The expanded market for Personal Protective Equipment (PPE), medical devices and other medical products means that more than ever, we must ensure that standards and rules are maintained. As such, sellers on Wix are reminded that sales of these items and services are subject to regulatory restrictions, and may be included in Wix Payments’ list of Restricted and Prohibited Products and Services. . Wix Payments and our users are obliged to operate within a regulatory framework. These guidelines also help to safeguard valuable supplies and protect the people who need them. Non-compliance with the rules below, as well as with local legislation or card brand rules, may result in the restriction of your Wix Payments account and reversal of certain transactions. Wix Payments rules and guidance Before offering and selling products with Wix Payments, we recommend you review the following guidelines. Laws and regulations: The sale of some products may be prohibited under local laws and regulations. This may apply to both your jurisdiction and the jurisdiction of your customers. You should check the regulations relevant to your products and act accordingly. We recommend you make every effort to keep yourself informed. Certification and licensing: Before you market your products, we encourage you to check that you and your suppliers / manufacturers have all the necessary and valid authorizations, permissions, certifications, registrations or licences. We recommend paying additional attention to peculiarities of regulation of products such as masks/respirators, sanitizers and disinfectants. Products claims: Please be mindful of your product descriptions. Any product marketed as a remedy to prevent, treat, or cure Covid, or promotion of unconventional treatments may cause restriction of your Wix Payments account. Overpricing: Be aware that inflated prices could be deemed as an illegal practice in some jurisdictions. Overpricing may jeopardize your Wix Payments account. Charity or fundraising: You need to be a registered charity for at least 5 years to be considered for Wix Payments verification. Examples of permitted products on Wix Payments General purpose, non-regulated face masks/respirators that don’t claim to meet the standards of regulated face masks/respirators, or are, in any way, labeled as such masks/respirators (e.g. N95, KN95, FFP, KF, DS etc.) Hand-made masks Face shields and protective goggles without any medical claims Stickers and signs Examples of prohibited products on Wix Payments Covid test / Covid antibody tests Covid testing / laboratory and medical services Vaccines / immunizations Medication to prevent, cure or treat Covid Products / services with exaggerated, false or misleading statements or claims (e.g. statements about guaranteed protection against viruses or Covid; killing high percentage of germs; viruses; bacteria; healing / curing etc.) Products without a clear disclosure of all relevant details such as manufacturer labels or ingredients Products that do not meet marking requirements Services related to government / public aid payments Notes: The information above is a general guidance and doesn’t guarantee successful Wix Payments verification. Likewise, the information should not be considered as legal advice and you should not rely on it as such. Wix Payments may ask you to provide documents and information regarding your products and services. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Domains purchased elsewhere Purchasing or Connecting a Canadian (.ca) Domain to Your Wix Site Once you upgrade your site with a plan , you can purchase a .ca domain directly from Wix , or connect a .ca domain you already own to your Wix site. In most cases, we recommend connecting your domain to Wix via nameservers. With this connection method, Wix hosts your DNS records, which means you can manage them in your Wix account. This way, if you ever need assistance managing your DNS records, Wix Customer Care can help you. Keep the following in mind when you’re preparing to connect your domain: You will need access to your current domain registrar. New DNS records may take up to 48hrs to fully propagate. Learn how to connect a domain to the Wix nameservers . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: Choosing a Plan Purchase a personalized Google Workspace business email from Wix to enhance your professional profile. Wix offers seamless integration with Google Workspace which allows you to manage many Google Workspace applications under your personalized domain name, across different devices. Before you begin: To have a business email, you must own a domain (from Wix or elsewhere) and add it to the Domains section of your account. Some Workspace business email plans are not yet available in all regions. Google Workspace business email plan details Each plan offers different services and has different amounts of cloud storage per user. All Workspace plans now include access to the Google Gemini AI assistant . Explore the 3 options below to see what plan features are offered and find the one that best suits your needs. If, at a later date, you decide you need additional storage or features, you can upgrade your Workspace plan whenever you need to. Business Starter Business email Gemini AI for Gmail Phishing and spam protection Ad-free email experience 2-step verification Enforced ssl connections Alert Center: notifications of potential security issues Basic endpoint management (ensuring secure connection on different devices) 30 gb cloud storage per user Up to 100 participants in Chat and Google Meet video calls Business Standard All the features of Business Starter with the following extras: Gemini AI for Gmail, Docs, Meet and more 2 TB cloud storage per user Up to 150 participants in Chat and Google Meet video calls Record Google Meet meetings Shared Drives for teams Business Plus All the features of Business Starter with the following extras: Gemini AI for Gmail, Docs, Meet and more 5 TB cloud storage per user Up to 250 participants in Chat and Google Meet video calls Advanced endpoint management (ensuring secure connection on different devices) Google Vault for eDiscovery and information governance Go to the Business Email page in your Wix account to view prices, purchase and manage a business email, or add an email purchased elsewhere. Didn't find the information you were looking for in this article? The core benefits are listed in this article. You can see further benefits and learn more about Google Workspace plans offered by Wix. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Sending Automated Emails to Customers Manage your business more efficiently with Wix Automations. Choose from a variety of automated emails to suit your needs - some of them designed especially to work with Wix Stores. These automations are already set to go. Just select the one you want to use and click Activate , or customize the timing, images, text, and more to make it your own. Learn how to create a new automation . Sending an email when a customer abandons a cart A great way to boost sales among customers who are undecided is to send them an email after they leave your store with items in their carts. The email automatically displays one of the items they abandoned. Learn more about abandoned cart emails . To get started, click + Create Automation , click Sell more online on the left, and then select Email visitors to recover abandoned carts . Inviting customers back after a purchase Create a connection by sending your customers an automated message after they complete a purchase. This is a great opportunity to tell them more about your other products or deals. Note that this email is sent in addition to the confirmation email that every customer receives after placing an order. By default, the timing is set for 30 days after the initial order was placed. To get started, click + Create Automation , click Sell more online on the left, and then select Invite customers back via email . Asking customers for their feedback Want to know what's working in your store and what isn't? Ask your shoppers. To get started, click + Create Automation , click Engage with clients on the left, and then select Get feedback from customers . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Changing Your Currency The currency that you select in the General section of your dashboard settings is used for Wix Bookings and any other paid transactions connected to your site. To change your currency: Go to the Language & Region section of your site's dashboard. Scroll down to Site Currency . Select a currency from the Currency drop-down. Tip: If your currency is missing from the list, click here to vote for additional currencies. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Troubleshooting Issues on Your Live Site If your Wix Blog isn’t loading correctly on your live site, clearing your browser’s cache and cookies can usually fix the issue. Follow these troubleshooting steps to refresh your blog and see the latest changes. Step 1 | Open your blog page in an incognito window We recommend trying to open your blog page in an incognito window. Select the browser you are using from the list below. Chrome Open Google Chrome. Press Ctrl + Shift + N on your keyboard ( Cmd + Shift + N on Mac). Firefox Open Firefox. Press Ctrl + Shift + P on your keyboard ( Cmd + Shift + P on Mac). Safari Open Safari. Press Cmd + Shift + N on your keyboard. Edge Open Microsoft Edge. Press Ctrl + Shift + N on your keyboard. Cache and Cookies If this solves the issue, make sure you complete step 2 and 3 to clear your browser cache and cookies. This should allow your browser to open as normal. Step 2 | Clear your cache To clear your cache, follow the steps below and then select the relevant browser from the list below to view the remaining steps. Close all windows and tabs of your browser. Open a new tab, ensuring Wix.com is not open. Follow the steps for your browser below: Chrome Press Ctrl + Shift + Del (press Cmd + Shift + Delete using a Mac). Click the Time range drop-down and select All time . Select the checkbox next to Cached images and files . Click Clear data . Close and reopen Chrome. Firefox Press Ctrl + Shift + Del (press Cmd + Shift + Delete using a Mac). Click the drop-down next to Time range to clear: and select Everything . Select Temporary Cache files and pages . Note: Deselect all other options. Click Clear . Close and reopen Firefox. Safari Press Cmd + , to open Preferences . Click the Advanced tab. Select the checkbox next to Show Develop menu in menu bar (at the bottom of the window). Click Develop in Safari's menu bar. Click Empty Caches . Close and reopen Safari. Edge Press Ctrl + Shift + Del (press Cmd + Shift + Delete using a Mac). Select the checkbox next to Cached data and files and click Clear . Close and reopen Microsoft Edge. Step 3 | Clear your cookies Next, clear your cookies. This can be done every once in a while to help maintain optimum browser performance. Select the browser you are using from the list below. Chrome Open Google Chrome. Click the More A ctions icon in the top right corner. Click Delete Browsing Data . Click the Time range drop-down and select the range of time. Select the checkbox next to Cookies and other site data. Click Delete Data . Firefox Open Firefox. Click the Open Menu icon in the upper-right corner. Select Settings . Select the Privacy & Security tab. Click Clear Data . Select the checkbox next to Cookies and site data . Note: Deselect all other options. Close and reopen Firefox. Safari Open Safari. Click Safari . Click Settings . Click Privacy . Click Manage Website Data . Type wix in the Search field. Note: Make sure to type " wix " with lowercase letters. Click Remove All . Click Done . Edge Open Microsoft Edge. Click the More A ctions icon at the top right. Click Delete browsing data . Click Clear now . FAQs Click a question below to learn more about troubleshooting blog issues on your live site. Why is my blog post flickering and disappearing? This may be caused by a technical issue with or a delay in loading widgets. To help solve this, we recommend trying the following: Clear your browser’s cache . Clear Wix cookies from your browser. Open your blog in incognito or private mode . Open your browser’s developer tools (for example, in Chrome) to check for errors. Try accessing your blog from a different device or network to rule out any local issues. Why is my website not accessible on my network but works on others? This may be caused by a local network issue, such as your firewall or DNS settings. To help solve this, we recommend trying the following steps: Make sure your router’s DNS settings are correct. Learn how to check your DNS settings . Review your firewall settings to confirm nothing is blocking your blog. Contact your internet service provider for assistance. (If the issue persists) Reach out to Wix Customer Care for further assistance. Why is my blog showing a 404 error? This can happen if your blog isn’t linked to your site’s navigation menu or if the blog app isn’t installed correctly. To help solve this, we recommend the following steps: Go to your editor . Click your site navigation menu. Click Manage Menu . Add Wix Blog to your menu. Publish your changes. If your blog is still missing, try deleting Wix Blog and re-adding the app to your site . Why is my website slow to load on mobile or desktop? Long loading times can happen if your images are too large, your content isn’t optimized, or you’re using too many third-party apps. To speed up your blog loading time, we recommend trying the following: Compress and optimize all images . Minimize the number of elements on your homepage. Use performance tools like Wix's Site Speed dashboard to identify areas for improvement. Test your site on different browsers and devices to ensure consistent performance. Learn more about optimizing your site's loading time . How do I check if the issue is with my browser or my site? Try opening your blog in a different browser or device, or use an incognito or private window. If your blog loads correctly, the issue may be caused by your browser’s cached data. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Turning On Visitor Mode for Your Mobile App Visitor mode lets people explore your native app without logging in, helping attract more users and increase engagement. This makes it easy for potential customers to see what you offer. For example, a bakery app can display daily specials to new users without requiring an account. You only need to log in for actions like making a purchase or signing up for an event. Visitor mode is mandatory for specific types of businesses according to Apple's data collection and storage guidelines . If your business is a restaurant, includes an e-commerce component, such as an online store, or features a blog element, you must enable visitor mode. Turning on visitor mode Before enabling visitor mode, check your mobile app settings in the Wix app. If the Join Approval toggle is enabled, disable it first before you select Visitor mode . Once disabled, anyone can join your app without needing approval. However, they will still need to sign up to perform most actions within the app. Dashboard G o to Mobile App in your site's dashboard. Click Settings at the top right. Click the tab with the name of your own mobile app. Click the Select icon next to Signup and login . Select Visitor mode . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Scroll down and tap Settings . Tap Your Mobile App . Tap Join approval and disable the toggle. Tap the Go back icon . Tap Login screen visibility . Tap Visitor mode if it's not already selected. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Scroll down and tap Settings . Tap Your Mobile App . Tap Join approval and disable the toggle. Tap the Go back icon . Tap Login screen visibility . Tap Visitor mode if it's not already selected. FAQs Click a question below to learn more. Can I use visitor mode with 'Join Approval' enabled? No, these features cannot be used together. To enable visitor mode, you need to turn off Join Approval . If the toggle is enabled, visitor mode will be automatically blocked. How do app visitors become members? Visitors become members by logging in to your app with their email. They can explore and interact as visitors, but when they need to complete a member-only action, such as checking out, they'll be prompted to log in. Once they log in, they become members. What are some of the benefits of visitor mode? Visitor mode can help increase user engagement by allowing potential users to explore your app without having to create an account. This can lead to higher conversion rates as users become more familiar with your app. Can I switch between member mode and visitor mode once my app is live? Yes, you can switch between member mode and visitor mode at any time. Just go to your mobile app settings in the Wix app and follow the steps to enable the desired mode. Keep in mind that changing modes may affect how users interact with your app and could require communication to your existing users. Will existing members need to re-login if I switch modes? No, existing members will not need to re-login if you switch between member mode and visitor mode. However, new visitors will experience the app according to the mode you have set. How does visitor mode affect the visibility of my app's content? Visitor mode lets non-members explore parts of your app while restricting certain actions, like making a purchase, to members. It increases content visibility by giving more people access without requiring immediate sign-up, leading to higher engagement and conversions. Can I customize the login screen in both modes? Yes, you can customize the login screen to fit your branding and messaging. You can add your logo, change colors, and include welcome messages or instructions for new users. Can I restrict certain content in visitor mode? Yes, you can restrict content in visitor mode. You can create screens with content that only members can access. This allows visitors to preview your app while encouraging them to become members. Read more about setting viewing permissions for your screens. Is there a way to track which mode is more effective for my app? Yes, you can use Wix Analytics to track user behavior and see which mode is more effective. Monitor metrics like sign-up rates, user engagement, and conversion rates to determine which mode works best for your business. Read more about your mobile apps reports . Can I offer discounts for visitors to sign up in visitor mode? Currently, it's not possible to offer discounts specifically to your native mobile app users. You can vote for this feature here . What should I do if I have a business that requires visitor mode according to Apple's guidelines? If your business falls into the categories that require visitor mode (like a restaurant, an online store, or a blog), make sure to enable visitor mode to comply with Apple's guidelines . Failing to do so can result in your app being rejected from the App Store. What should I do if my app is rejected by the App Store due to login screen visibility settings? If your app is rejected by the App Store, review the feedback provided by Apple. Ensure that you are complying with their guidelines , especially if your business requires visitor mode. Make the necessary adjustments and resubmit your app. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit