< Back Managing your business Managing your customers Wix Forms: Adding Submission Limits to Your Forms Add a submission limit to your form to set how many entries you wish to receive or close it after a specific deadline. Once the limit is reached (number of forms or deadline set), the form is replaced on your site with a message letting visitors know you're no longer accepting submissions. Important: The option to limit form submissions is only available once your form is published on your site. If you have not published your site since adding the form, go ahead and click Publish now. To limit your form submissions: New Forms Go to your editor . Click Edit Form to open the form builder. Click Settings . Enable the Limit Submissions toggle. Enter the submission limit in the Submissions limit drop down. Old Forms Go to your editor . Click the form you want to limit form submissions for. Click Form Settings on your form. Click Settings . Click Form Submission Limit . Choose what you want to do: Allow unlimited submissions This option is selected by default and allows you to receive an unlimited amount of form submissions Limit number of submission Limit the number of submissions you wish to receive for this form. For example, if you're running a competition and you're limiting it to the first 100 applicants, you could limit your form submissions to 100. Enter the number of total submissions you want to receive. Review or edit the message that replaces the form once the limit has been reached. Note: If your limit was 100, and you changed it to 150, you will now be able to receive additional 150 form submissions from the moment you click Publish . Limit form submissions by specific date & time Selecting this option will remove your form from your live site once the set date has been reached without you having to remove the form from your site. Click on the calendar icon to select a date. Click the Select a time format drop-down to select a 24H or 12H time format. Write the last hour your visitors can submit the form by. Note: If you select the 12H time format, make sure to include AM or PM in the time. Review or edit the message that replaces the form once the limit has been reached. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Events: Sending Invitations or Promotions Using Email Marketing Whether your event is a party and you want to invite guests or you're looking to spread the word about an event your business is hosting, Wix Email Marketing is a great way to contact your guests. Before you begin: Make sure your site is published before you send your email invitation. To send an invitation using email marketing: Go to Events in your site's dashboard. Click Manage next to the relevant event. Click the Guests tab (RSVP events) or Orders tab (ticketed events) at the top. Do one of the following: If your event already has registered guests: Click the More Actions icon . Click Send Email Marketing . If your event still has no registered guests: Click Create Invitation . Browse through the templates and select the one you want to use. Customize your email template . Once you are finished, click Next . Add recipients: If you have contacts in your account: Select the contacts that you want to send the campaign to. If you do not have contacts in your account: Enter the email addresses manually or click Import Contacts to import your contact list. Click Next . Enter the newsletter details: Subject Line: The subject line of the email. From Name: The name that the email campaign is sent from. This may be your business name or your personal name. Reply-to Email: The email address that the email campaign is sent from. Replies are sent to this email address. Note: If you have not yet confirmed your email address, click Confirm Now . (Optional) Click Send Test Email to see what your event invitation will look like to recipients. Click Send . Important: Make sure you read the Wix Email Marketing Terms of Use before sending an email campaign. To access more features and send more campaigns, you can upgrade your email marketing plan . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Limiting the Maximum Items Displayed with the Items per Load Dataset Setting Datasets facilitate the connections between your page elements and your CMS collection items. From the Items per load dataset setting, you can control the maximum number of items that can load at a time in the elements that connect to the dataset. This is both the maximum items that can initially load and the maximum items that load when visitors click 'Load More' buttons. The Items per load field also sets the maximum items that can load per 'page' in 'Previous/Next page' buttons and pagination bars (Wix Editor only). For example, if you set the Items per load field to "4", up to 4 items will display in your gallery or repeater. When a visitor clicks your 'Load More' button, up to 4 more items load in the gallery or repeater . The default Items per load number is set to 100 on all page types except for dynamic item pages, which can only display one item at a time. You can set this field to show up to 1,000 items at a time. Tip for optimizing your page loading time: Use a lower number in the Items per load field to help your pages load faster with fewer items on the initial load. Adjusting the 'Items per load' dataset setting Go to the dataset settings of the relevant dataset to edit the Items per load field. Wix Editor Go to your editor and navigate to the relevant page. Go to the relevant dataset settings: Click the repeater, gallery, or other element in which you want to adjust the items per load. Click the Connect to CMS icon . Click Dataset Settings in the panel on the right. Edit the Items per load field to adjust the maximum items that can load at a time in the dataset's connected elements. This is also the maximum items that can load when visitors click 'Load More' buttons, 'Next/Previous page' buttons, and pagination bars. Click Preview to test how your page will load. Click Publish if you are ready to make the changes go live. Studio Editor Go to your editor and navigate to the relevant page. Go to the relevant dataset settings: Click the repeater, gallery, or other element in which you want to adjust the items per load. Click the Connect to CMS icon . Click Dataset Settings in the panel on the right. Edit the Items per load field to adjust the maximum items that can load at a time in the dataset's connected elements. This is also the maximum items that can load when visitors click 'Load More' or 'Next/Previous page' buttons. Click the Preview icon at the top right to test how your page will load. Click Publish if you are ready to make the changes go live. FAQs Click below for answers to the most common questions about dataset settings. What is the maximum number of items I can load at a time? By default, the Items per load field is set to 100 items or 1 item for dynamic item pages. To ensure the best loading experience for your site visitors, you can display up to 1000 items per load on your page. Add a 'Load More' button to provide visitors with a way to click and view more items on the page. You can also add 'Previous/Next page' buttons and pagination bars (Wix Editor only) to limit the number of items displayed per 'page' of items. Learn more about: Adding a 'Load More' button to a repeater Adding a 'Load More' button to a pro gallery Why should I add 'Load More' or 'Previous/Next page' buttons? Adding 'Load More' or 'Previous/Next page' buttons to the dataset that connects to your repeater or gallery enhances the user experience and optimizes loading performance. Key Reasons: Improved Loading Performance: Displaying a large number of items at once can slow down your site. These buttons help segment the load, making your site faster and more responsive. User Control: Users can choose to view content at their own pace, which can be more engaging than scrolling through a long list. Better Organization: These buttons allow for better content organization, making it easier for users to navigate and find what they’re looking for. How do I create a 'Load More' button? 'Load More' buttons allow visitors to click to load more items in repeaters or galleries connected to datasets. The total maximum items that can load at a time is determined by the Items per load field in the dataset settings. You can set this field to show up to 1,000 items at a time. To create a 'Load More' button, add a button or image, connect it to the dataset and set the element's click action to Load more . Learn how to add a 'Load More' button to a: Repeater on a dynamic list page. Gallery on a dynamic list page. Note: If you connect a pro gallery to your collection's 'Media Gallery' field type , you can use the gallery's built-in 'Load More' button to restrict the number of images or videos displayed on the page. For directions, see the question below titled: Why doesn't my pro gallery's 'Load More' button respond to the dataset settings? Why doesn't my pro gallery's 'Load More' button respond to the dataset settings? The pro gallery has a built-in 'Load More' button that can restrict the number of media items displayed in the gallery. If you enable this 'Load More' button in the gallery's layout settings, it uses these settings to determine when to appear and how many more images load. With the gallery's built-in 'Load More' button, the dataset's Items per load setting determines the aggregate total maximum items that can load in the gallery. However, it no longer determines how many items initially load in the gallery or how many additional items load when visitors click this 'Load More' button. Consider the type of collection field your gallery connects to when deciding which 'Load More' button to use: Image field type: If your gallery connects to an image field used to display only 1 image per collection item, create a 'Load More' button that connects to the dataset. View the steps in the FAQ above to learn how. Media gallery field type: If your gallery connects to a media gallery field used to display several images per collection item, use the gallery's built-in 'Load More' button. Learn how to enable the 'Load More' button in the pro gallery's custom layout settings . Can I add 'Next' and 'Previous' buttons for visitors to cycle through items? Yes, you can create navigational buttons or images visitors can click to browse other collection items. To create 'Next' and 'Previous' buttons: Add buttons or images and connect them to the same dataset that connects to the page elements displaying your collection items. In the dataset settings, connect the dataset action according to the type of page: Dynamic list pages: Set the Click action connects to field to Next page or Previous page . When visitors click the buttons, the next or previous 'page' of items loads in the connected repeater or gallery. The Items per load field determines the maximum items per 'page'. Dynamic item pages: Set the Click action connects to field to Next dynamic page or Previous dynamic page . When visitors click the buttons, they navigate to the next or previous item's version of the page at the item's dedicated dynamic URL . Static pages: Set the dataset's Click action connects to field to Next item or Previous item . When visitors click the buttons, the dataset's connected elements change to reflect the next or previous item retrieved by the dataset. Learn more about the various click actions you can set for buttons and images . Can I add a pagination bar to repeaters and galleries? Yes, you can add a pagination bar to give visitors a way to navigate to different 'pages' of items on your dynamic list page. Add a pagination bar and connect it to the same dataset that your repeater or gallery connects to. Then adjust the Items per load field to set the maximum items that appear in each 'page' of items. How do I change the dataset mode? In the Dataset Settings panel, click the Dataset mode drop-down and choose the appropriate mode for your dataset's connected elements: Read: Elements on your page can read and display content from your collection. Site visitors cannot modify the content in your collection. Write: Elements on your page cannot display content from the collection. Visitors can interact with user input elements and a submit button to add content to your collection. However, visitors cannot edit the content in your collection. Note: This mode is not available in dynamic page datasets. Read & Write: Elements on your page can read and display content from your collection. Visitors can interact with user input elements and a submit button to add or edit content in your collection. Learn more about working with dataset modes and collection permissions . What do filters and sorts do in the dataset settings? You can add filters and sort conditions to datasets to only show specific items and control the order in which they appear in connected elements. Learn more about adding filters and sorts to datasets . What is a dataset? Datasets are the vital link between the elements on your page and the content in your CMS collection. You can use datasets to create a two-way connection, allowing you to display collection content, capture user inputs, or both. Datasets allow you to control which parts of your page elements connect to which fields in your collection. Each dataset connects to a collection and each element connected to the dataset connects to a field in the collection. This unlocks a new way of managing which content appears and where. Learn more about adding and setting up a dataset . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Charges, payments and tax Turning the Auto Renewal Off for a Wix Premium Subscription To prevent any disruption of service to your site, subscriptions for Wix services are set to renew automatically at the end of the subscription period. To prevent a subscription from renewing, you can turn the auto-renewal function off. Select a service below to learn more: Premium or Studio site plan Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant plan. Click Cancel Plan . Click Cancel Now in the pop-up to confirm. Note: This does not cancel your plan immediately. Instead, your plan will end when your subscription expires. Domain Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant domain. Click Cancel domain . Select Cancel auto renew and click Submit . Business email Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant business email. Click Cancel subscription . Select the I still want to cancel checkbox and click Cancel mailbox . Premium App Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant app. Click Cancel App . Select Cancel auto renew and click Cancel now . Changed your mind? You can simply turn auto-renew back on again before the end of the subscription period. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Customizing Your SEO Settings for the Wix Pro Gallery Expand Mode Your Wix Pro Gallery can display images, videos, and text in multiple layouts. You can set it to open expand mode when an item is clicked. These expand mode pages aren't regular pages on your site, but they do have their own URLs and search engine information. The pro gallery has default SEO settings that provide search engines with information about your gallery's items (e.g. title tags, meta descriptions). You can customize these settings to edit what's indexed by Google. Editing your SEO settings for the Wix Pro Gallery You can edit the default SEO settings of the pro gallery by adding or removing variables . A variable is placeholder text with unique values for each item. For example, using an item description variable adds each item's unique description to its search results. Important: The URL of a gallery item in an expand mode cannot be changed. To edit your SEO settings for the Wix Pro Gallery: Go to SEO & GEO in your site's dashboard. Scroll down to Tools and settings . Click SEO Settings . Click Pro Galleries . Customize your SEO settings . Note: The gallery's SEO settings apply to all expand mode pages. It isn't possible to set different settings for different expand mode pages. FAQs Click a question below to learn more about customizing your SEO settings for the Wix Pro Gallery expand mode. How do I prevent my expand mode pages from appearing in search results? To prevent your expand mode pages from appearing in search results, go to Basics & social share in your SEO settings, and disable the Let search engines index your gallery items toggle. Can I share the expand mode URL on social media? Yes, the expand mode URL can be shared on social media. When the URL is shared, the expand mode page displays along with some SEO information like its title tag and meta description. Can I have different SEO settings for different expand mode pages? No, the gallery's SEO settings apply to all expand mode pages. It isn't possible to set different settings for different expand mode pages. Can I change the URL of a gallery item in expand mode? No, the URL of a gallery item in an expand mode cannot be changed. Can my expand mode pages be indexed as separate pages from the gallery page? Yes, you can change the canonical variable to Expanded Item URL under Additional meta tags to have your expand mode pages indexed as separate pages from the gallery page. Learn more about variables for the Wix Pro Gallery. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix FAQ App: Using the Wix App to Display FAQs in Your Preferred Member Apps Use the Wix app to display your Wix FAQ app questions and answers in your preferred members app. This allows you to address customer questions on the go. For example, if you're receiving repeat questions from customers, you can create an answer and share it with them. Before you begin: You must add the Wix FAQ app to your site from a desktop computer before you can display FAQs in your member apps. Step 1 | Add a new screen for your FAQs To get started, set up a new screen to show your FAQs. To add a new screen: Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . Tap Edit under the name of your app. Tap Screens . Tap Add New Screen . Type the screen name. Tap Save . Step 2 | Customize your FAQ display Next, choose what you want to display in your FAQs. To customize the display: Tap the FAQ screen. Tap + Add Element . Scroll through the top menu and tap FAQs . Tap the FAQs element. Tap the toggles to enable or disable the following options: Show search bar: Add a search bar to your FAQ's to let your site visitors search for a specific FAQ. Show first question and answer: If you have more than one FAQ, the first question and answer is shown. To view the additional FAQs tap the "View All" button. Open one answer at a time: Shows only one answer at a time and collapses the other answers. FAQs displayed per category: Choose how many FAQs you want to display. Decide whether or not to show categories for your FAQs: Note: To edit your FAQ categories , log in to your Wix account from a desktop computer. Show categories: Display the category the question is from. You can filter your questions based on the category. Show "All" label: Display all your FAQs and group them under one category. Display FAQs: Select the specific FAQ categories to show in this element. (Optional) Enable the Show element title toggle to display a title above your FAQs. (Optional) Click the drop-down under Visibility to select the devices you want to show this element on: Android, iOS or All. Tap Add at the top right. Want to do more? If you would like to have more options to manage FAQ's from a mobile device, vote here . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Using the Pro Gallery Wix Pro Gallery: Customizing the Gallery Design for Your Mobile Site Optimize how your pro gallery looks on mobile devices without affecting the desktop version of your site. This means you can customize the design of the gallery on your mobile / tablet site to look completely different to your desktop site. Customizing the design of your gallery You can customize the overlay, texts, item style and scroll animations of the pro gallery on mobile. Available customization options depend on the gallery layout you choose. Wix Editor Go to your editor . Click the Switch to mobile icon at the top of the editor. Click the pro gallery element on your page. Click Settings . Click the Design tab. Customize your gallery using the options available: Overlay & Icons An overlay sits on top of an image, and adds an extra effect when you hover over an image with your mouse. You can customize this effect as well as any icons you have. Click Overlay & Icons . Choose between a Full or Partial overlay and customize using the options available: Full Overlay: The overlay covers the entire gallery item. Gradient: Click the toggle to enable a gradient overlay. Color & Opacity 1 and 2: Click the relevant color box to customize the gradient's colors. Then drag the slider to adjust the colors' opacity. Gradient Direction: Drag the slider to adjust the gradient's overlay direction. Icon Color: Click the color box to change the color of gallery icons that appear on hover. Color overlay: Click the color box to choose a color. Then drag the slider to change the transparency of the color overlay. Icon color: Click the color box and select a new color for your gallery icons. Partial Overlay: The overlay covers only a portion of the gallery item. Set size in: Manage your overlay's size in percentages or pixels. Size: Drag the slider or enter a value to choose an overlay size. Overlay starts from: Choose where your overlay is positioned. Padding: Drag the slider to adjust the amount of space between the gallery border and your overlay. Gradient: Click the toggle to enable a gradient overlay. Color & Opacity 1 and 2: Click the relevant color box to customize the gradient's colors. Then drag the slider to adjust the colors' opacity. Gradient Direction: Drag the slider to adjust the gradient's overlay direction. Icon Color: Click the color box to change the color of gallery icons that appear on hover. Color overlay: Click the color box to choose a color. Then drag the slider to change the transparency of the color overlay. Icon color: Click the color box and select a new color for your gallery icons. Choose an overlay effect from the options available: No effect : The overlay does not apply any effect. Fade in : The overlay gradually appears on hover. Expand : The overlay expands on hover. Slide up : The overlay slides up on hover. Slide right : The overlay slides right on hover. Texts You can customize the design of the title and description text, provided that you chose to display them on the Design tab. If you don’t see the Texts options (step 1 below), go to the Design tab, click Texts and select the checkboxes next to Title and Description to display them. Note: Available text design options depend on the layout you choose. Click Texts . Customize the text using the options below: Title style and color: Select the font and color of the title text. Description font style and color: Select the font and color of the description text. Info position: Choose to display your gallery info above, underneath, or on your gallery items. What happens to the info on 1st tap?: Choose to have your info appear, disappear or not change on the first tap. Horizontal alignmen t: Choose to align the horizontal text either on the left, in the center, or on the right. Vertical alignment : Choose to align the vertical text either on the left, in the center, or on the right. Notes: If the title or description is cut off on mobile, decrease its font size, adjust the gallery images to be bigger from the Layout panel. The text's horizontal and vertical padding settings may cause text to be cut off on mobile. These settings are carried over from desktop. To adjust these settings, go to the desktop version of your site and change the text padding settings in the Text tab of the Design panel. The hover effect for titles and descriptions in the pro gallery does not work in the mobile view. If you enabled this effect, visitors viewing your gallery from a mobile device will need to tap once to see the text, and tap a second time to open the full image or link. To ensure images open on the 1st tap follow these instructions . Item Style Each image or video in the gallery is an item. You can change the look of the items for both the regular and hover modes. Click Item Style . Customize the regular view of the item under Item Style : Border width and color: Drag the slider to change the border width and click the color box to select a color. Corner radius : Drag the slider to make the corners more round or square. Note: The Border width & color and Corner radius options are only available when you choose to crop your thumbnails in your layout's settings. Shadow : Click the toggle to enable or disable the shadow: Enabled: The gallery item has a shadow around it. Customize the opacity, color, blur, shadow direction and shadow size. Disabled : The gallery item does not have a shadow around it. Choose what happens when someone hovers over the gallery item with their mouse: No effect : No effect is applied to the hover. Zoom in : Zooms in on the image on hover. Blur : The image is blurred on hover. Grayscale : The image becomes black and white on hover. Shrink : The image gets smaller on hover. Invert : The image color is inverted on hover. Color in : The image turns from black and white to colorful on hover. Darken : The image becomes slightly darker on hover. Choose what happens while the image is loading: Blurred image :A blurred version of the image appears while loading. Color placeholder : A colored placeholder appears while the image is loading. Buttons This section will appear if you chose to show the Load More button in the Layout tab. Here you can change the text, font, color, and border radius of the Load more button. Click Buttons . Customize the buttons using the options below: Button text : Enter the text that appears on the button. Font style & color : Select the font and color of the button. Button color & opacity : Drag the slider to change the button color and opacity and click the color box to select a color. Border width & color : Drag the slider to change the border width and click the color box to select a color. Corner Radius : Drag the slider to change the corner radius. Scroll Animations Add an animated effect that appears as visitors scroll through your gallery. You can further customize your chosen animation by adding a transition style and adjusting its duration. Note: Available animations depend on the gallery layout you choose. Adding a scroll animation: Click Scroll Animations . Choose what happens when visitors scroll through your gallery: No effect : No effect is applied to the scroll. Fade in : Images gradually appear during the scroll. Grayscale : The image becomes black and white when scrolling. Slide up : The image slides up when scrolling. Expand : The image gets when larger scrolling. Shrink : The image gets smaller when scrolling. Zoom out : The image zooms out when scrolling. One color : A single color is applied to the images when scrolling. Customizing your animation: Click Customize Animations Tailor your animation settings: Transition style: Click the drop-down to apply a motion effect to your gallery items. This effect is applied upon scrolling, as visitors move from one item to the next. Duration: Drag the slider to adjust how long your animation lasts. Expand Mode This section appears if you have chosen "Open in Expand Mode" in the Settings Panel of the pro gallery, when a user clicks a gallery item. From here you can customize the Expand Mode of your gallery to be in keeping with your site's design and brand. Click Expand Mode. Click Customize Expand Mode and personalize the expand mode of the gallery using the following options: What info is shown? Choose to show a title, description and/or link. Where does it appear? Choose where you want to position the info: Side: The information appears to the right of the gallery item. Bottom: The information appears below the gallery item. When does it show? Choose when the information shows: Always: The information is always shown. When clicking info icon: The information only appears when a visitor clicks the info icon in the top left corner of the Expand Mode. Allow full screen: Choose to allow visitors to view gallery items in full-screen mode. Background color: Click the color box to select a background color for the expand mode. Choose from your site colors or add a color. Icon color: Click the color box to select a color for the icons in the expand mode. Choose from your site colors or add a color. Title style: Click the drop-down menu to customize the font, style and size from the Font Picker. Click the color box to change the title's text color. Description style: Click the drop-down menu to customize the font, style and size from the Font Picker. Click the color box to change the description's text color. Text alignment: Choose the text's alignment: left, center or right. Studio Editor Go to your editor . Click the relevant breakpoint at the top of the editor. Click the pro gallery element on your page. Click Settings . Click the Design tab. Customize your gallery using the options available: Overlay & Icons An overlay sits on top of an image, and adds an extra effect when you hover over an image with your mouse. You can customize this effect as well as any icons you have. Click Overlay & Icons . Choose between a Full or Partial overlay and customize using the options available: Full Overlay: The overlay covers the entire gallery item. Gradient: Click the toggle to enable a gradient overlay. Color & Opacity 1 and 2: Click the relevant color box to customize the gradient's colors. Then drag the slider to adjust the colors' opacity. Gradient Direction: Drag the slider to adjust the gradient's overlay direction. Icon Color: Click the color box to change the color of gallery icons that appear on hover. Color overlay: Click the color box to choose a color. Then drag the slider to change the transparency of the color overlay. Icon color: Click the color box and select a new color for your gallery icons. Partial Overlay: The overlay covers only a portion of the gallery item. Set size in: Manage your overlay's size in percentages or pixels. Size: Drag the slider or enter a value to choose an overlay size. Overlay starts from: Choose where your overlay is positioned. Padding: Drag the slider to adjust the amount of space between the gallery border and your overlay. Gradient: Click the toggle to enable a gradient overlay. Color & Opacity 1 and 2: Click the relevant color box to customize the gradient's colors. Then drag the slider to adjust the colors' opacity. Gradient Direction: Drag the slider to adjust the gradient's overlay direction. Icon Color: Click the color box to change the color of gallery icons that appear on hover. Color overlay: Click the color box to choose a color. Then drag the slider to change the transparency of the color overlay. Icon color: Click the color box and select a new color for your gallery icons. Choose an overlay effect from the options available: No effect : The overlay does not apply any effect. Fade in : The overlay gradually appears on hover. Expand : The overlay expands on hover. Slide up : The overlay slides up on hover. Slide right : The overlay slides right on hover. Texts You can customize the design of the title and description text, provided that you chose to display them on the Design tab. If you don’t see the Texts options (step 1 below), go to the Design tab, click Texts and select the checkboxes next to Title and Description to display them. Note: Available text design options depend on the layout you choose. Click Texts . Customize the text using the options below: Title style and color: Select the font and color of the title text. Description font style and color: Select the font and color of the description text. Info position: Choose to display your gallery info above, underneath, or on your gallery items. What happens to the info on 1st tap?: Choose to have your info appear, disappear or not change on the first tap. Horizontal alignmen t: Choose to align the horizontal text either on the left, in the center, or on the right. Vertical alignment : Choose to align the vertical text either on the left, in the center, or on the right. Notes: If the title or description is cut off on mobile, decrease its font size, adjust the gallery images to be bigger from the Layout panel. The text's horizontal and vertical padding settings may cause text to be cut off on mobile. These settings are carried over from desktop. To adjust these settings, go to the desktop version of your site and change the text padding settings in the Text tab of the Design panel. The hover effect for titles and descriptions in the pro gallery does not work in the mobile view. If you enabled this effect, visitors viewing your gallery from a mobile device will need to tap once to see the text, and tap a second time to open the full image or link. To ensure images open on the 1st tap follow these instructions . Item Style Each image or video in the gallery is an item. You can change the look of the items for both the regular and hover modes. Click Item Style . Customize the regular view of the item under Item Style : Border width and color: Drag the slider to change the border width and click the color box to select a color. Corner radius : Drag the slider to make the corners more round or square. Note: The Border width & color and Corner radius options are only available when you choose to crop your thumbnails in your layout's settings. Shadow : Click the toggle to enable or disable the shadow: Enabled: The gallery item has a shadow around it. Customize the opacity, color, blur, shadow direction and shadow size. Disabled : The gallery item does not have a shadow around it. Choose what happens when someone hovers over the gallery item with their mouse: No effect : No effect is applied to the hover. Zoom in : Zooms in on the image on hover. Blur : The image is blurred on hover. Grayscale : The image becomes black and white on hover. Shrink : The image gets smaller on hover. Invert : The image color is inverted on hover. Color in : The image turns from black and white to colorful on hover. Darken : The image becomes slightly darker on hover. Choose what happens while the image is loading: Blurred image :A blurred version of the image appears while loading. Color placeholder : A colored placeholder appears while the image is loading. Buttons This section will appear if you chose to show the Load More button in the Layout tab. Here you can change the text, font, color, and border radius of the Load more button. Click Buttons . Customize the buttons using the options below: Button text : Enter the text that appears on the button. Font style & color : Select the font and color of the button. Button color & opacity : Drag the slider to change the button color and opacity and click the color box to select a color. Border width & color : Drag the slider to change the border width and click the color box to select a color. Corner Radius : Drag the slider to change the corner radius. Scroll Animations Add an animated effect that appears as visitors scroll through your gallery. You can further customize your chosen animation by adding a transition style and adjusting its duration. Note: Available animations depend on the gallery layout you choose. Adding a scroll animation: Click Scroll Animations . Choose what happens when visitors scroll through your gallery: No effect : No effect is applied to the scroll. Fade in : Images gradually appear during the scroll. Grayscale : The image becomes black and white when scrolling. Slide up : The image slides up when scrolling. Expand : The image gets when larger scrolling. Shrink : The image gets smaller when scrolling. Zoom out : The image zooms out when scrolling. One color : A single color is applied to the images when scrolling. Customizing your animation: Click Customize Animations Tailor your animation settings: Transition style: Click the drop-down to apply a motion effect to your gallery items. This effect is applied upon scrolling, as visitors move from one item to the next. Duration: Drag the slider to adjust how long your animation lasts. Expand Mode This section appears if you have chosen "Open in Expand Mode" in the Settings Panel of the pro gallery, when a user clicks a gallery item. From here you can customize the Expand Mode of your gallery to be in keeping with your site's design and brand. Click Expand Mode. Click Customize Expand Mode and personalize the expand mode of the gallery using the following options: What info is shown? Choose to show a title, description and/or link. Where does it appear? Choose where you want to position the info: Side: The information appears to the right of the gallery item. Bottom: The information appears below the gallery item. When does it show? Choose when the information shows: Always: The information is always shown. When clicking info icon: The information only appears when a visitor clicks the info icon in the top left corner of the Expand Mode. Allow full screen: Choose to allow visitors to view gallery items in full-screen mode. Background color: Click the color box to select a background color for the expand mode. Choose from your site colors or add a color. Icon color: Click the color box to select a color for the icons in the expand mode. Choose from your site colors or add a color. Title style: Click the drop-down menu to customize the font, style and size from the Font Picker. Click the color box to change the title's text color. Description style: Click the drop-down menu to customize the font, style and size from the Font Picker. Click the color box to change the description's text color. Text alignment: Choose the text's alignment: left, center or right. FAQs Click a question below to learn more about customizing the gallery design for your mobile site: Why are the Overlay & Icons and Item Style design options missing from my gallery? The Overlay & Icons and Item Style design options are only visible in the Grid (vertical orientation), Slider, Strip and Columns layouts if you select On Image as the info position in the Text tab of the Design panel. How can I troubleshoot issues with my gallery on mobile? Check out our troubleshooting guide for pro gallery on mobile and learn the solutions to the most common problems. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Customizing Your Staff Members Widget After adding a staff members widget to showcase your staff, customize it to suit your brand and business. You can personalize the design by changing the background of the list, its fonts, colors and more. Tip: The staff members widget has repeating elements that you edit once but the changes affect all similar elements. For example, if you change the color of the staff member's name, all staff names show in the same color. Changing the background of your staff members widget You can change the background of the staff members widget, as well as the background behind the cards that show your staff members. You can choose either a background color or background image for both elements. To change the background on your staff members widget: Go to your editor . Go to the page where you have the staff members widget. Click the staff members widget. Click the Background icon . Choose a color or an image for the background of the staff members widget. To change the background behind each staff member: Go to your editor . Go to the page where you have the staff members widget. Click the staff members widget. Click any container that show a staff member. Click Change Background . Choose a color or an image for the background behind each staff member. Customizing the design of your staff members widget You can customize the design of your staff members widget so it fits with the overall style of your site. You can add a border, round the corners and add a shadow to make the widget stand out. To customize the design of your staff members widget: Go to your editor . Go to the page where you have the staff members widget. Click the staff members widget. Click the Design icon . Choose what you want to customize: Border: Use the sliders to adjust the opacity and color or the width of the border. Corners: Set the radius for the corners of your staff members widget to make them rounded. Shadow: Enable the Apply Shadow toggle and add a shadow to your staff members widget. Customizing text fonts and colors You can change fonts and customize the design of any of the text that appears in the staff members widget. Make sure the text font and color is clear and easy to read over the background you choose. To customize text: Go to your editor . Go to the page where you have the staff members widget. Click the staff members widget. Depending on the text you want to customize, follow the steps: Customize the button text: Click the button on staff members widget, for example: 'Book Now'. Click the Design icon . Choose one of the following options: Choose an existing design. Click Customize Design and customize the text using the available options. Customize other text: Click the text you want to edit. Click Design Text . Customize the text using the available formatting options. Customizing staff images on your staff members widget Customize the staff images to suit your site design and brand. You can choose from different themed frames, or fully customize the frame design, including adding a border or shadow. To customize the staff images: Go to your editor . Go to the page where you have the staff members widget. Click the staff members widget. Click any staff member image. Click the Design icon . Choose what you want to do: Select one of the designed images suggestions. Click Customize Design to design the image further: Image frame: Select a different frame for your staff member images. Border: Use the sliders to adjust the opacity and color or the width of the border. Shadow: Enable the Apply Shadow toggle to add a shadow to the Staff Card images. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: Choosing the Best Domain for Your Campaigns Choosing the right domain for your email marketing campaign is essential for how your message is received. Whether you use a public email domain like Gmail, a Wix email domain, or your own custom domain, each option affects your campaign's success differently. Understanding these choices can influence deliverability, branding, trust, and engagement. Sending from a public email domain (e.g. gmail) Mail services might not accept email marketing campaigns sent from free public domains, such as Gmail, Yahoo, and AOL. If you choose to use a public domain as your sender email address, Wix automatically changes the sender address to an authenticated wixshoutout.com email address. This is in order to ensure that your email will arrive to the inbox of your recipients, rather than their junk folder, or to be rejected entirely. Important If and when your contacts reply to your email, you'll receive their reply at your reply-to email address and not the Wix assigned domain. Sending from a Wix email domain Email marketing campaigns sent from a public email address such as @gmail, @yahoo, or @outlook have a low delivery rate. To make sure more of your contacts receive your emails, they're sent from an authenticated address owned by Wix. You may also see your campaigns as sent from a Wix email address if your domain is connected to Wix via pointing . View examples of authenticated Wix addresses user@pb01.ascendbywix.com ascendnotifications.com wixnotifications.com wixemails.com wixsitenotifications.com wixsitemail.com Sending from a custom email domain A custom email is a branded domain name that can be used for your marketing campaign. Custom email domains reinforce your brand with customers and make it easier for them to find your business later. For example, if your email address is "yourname@wix.com", your email domain would be "wix.com". It is also recommended to authenticate your custom domain to prevent emails from getting marked as spam. Tip: Custom domains should be automatically authenticated. If it wasn't, learn more to troubleshoot the issue. FAQs Click a question below to learn more. What can I do if I don't want email to be sent from a Wix domain? If you do not want your email campaigns to be sent from wixshoutout.com authenticated domain, it is best to use an email address on a domain that you own or any other private domain (eg. @your-business.com). What is the benefit of using a custom domain? Using a custom domain can benefit your brand by boosting awareness and establishing a professional image. It builds trust, as emails from custom domains are less likely to be marked as spam. Consistent use of the same domain improves discoverability , increasing your chances of ranking higher in search results. Where can I purchase a custom domain? You can purchase a domain from Wix or from an outside party (e.g. GoDaddy.com). Can I use a domain I already own? If you already own a domain, you can add a business email address and send your email campaigns from a custom email domain. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Managing Your App's Screens Similar to how your site is made up of pages, your member app (e.g. Spaces by Wix, Fit by Wix app) is made up of screens. Each screen in your app serves a unique function, allowing your app members to interact with you and your business. Note: Your screens also make up your navigation menu. Learn how to customize your navigation menu by reordering, adding, or removing screens. Control who can view each screen in your member apps by setting screen permissions . Choose to show a locked message or hide screens from members without access. Adding new screens to your app Your app comes with a few default screens depending on what business apps you have on your site. You can add additional screens to expand your app's functionality. You can choose to include or exclude these screens from your navigation menu. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click Screens on the left. Choose where to add the new screen: Screens in navigation: Click + Add next to Screens in navigation to add the new screen to the navigation menu. Screens not in navigation: Click + Add next to Screens not in navigation to add the new screen and keep it hidden from the menu. You can add it to your app's menu later, if needed. Type a name for the screen and press Enter on your keyboard. Click Save & Publish at the top right. Tip: To reorder screens that appear in the navigation menu, click and drag the screens up or down the list. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap Add New Screen at the bottom. Enter a name for the screen. (Optional) Enable the Hide screen from navigation toggle to exclude the new screen from your menu. You can disable it again later when / if you want the screen to appear in the menu. Tap Save . Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap Add New Screen at the bottom. Enter a name for the screen. (Optional) Enable the Hide screen from navigation toggle to exclude the new screen from your menu. You can disable it again later when / if you want the screen to appear in the menu. Tap Save . Renaming a screen You can edit the name of a screen to change how it appears on your navigation menu. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click Screens on the left. Hover over the screen you want to rename and click the More Actions icon . Select Rename . Type a name for the screen and press Enter on your keyboard. Click Save & Publish at the top right. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap the More Actions icon next to the screen you want to rename. Tap Edit screen name . Enter a new name for the screen. Tap Save . Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap the More Actions icon next to the screen you want to rename. Tap Edit screen name . Enter a new name for the screen. Tap Save . Deleting a screen Remove screens from your app if you no longer need them. Tip: Deleting a screen also deletes all elements on the screen. If you prefer not to delete the screen entirely, you can hide it from your navigation menu . Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click Screens on the left. Hover over the screen you want to remove and click the More Actions icon . Click Delete . Click Delete to confirm. Wix app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap the More Actions icon next to the screen you want to delete. Tap Delete . Wix Studio app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap the More Actions icon next to the screen you want to delete. Tap Delete . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: Sending Your Email Campaign After creating your email campaign, spread the word by sending it to your subscribers. You can schedule your campaign to be sent later, send it right away, or send a test email. Important: Make sure to read the Wix Email Marketing Terms of Use before sending any campaigns. Sending a test email before sending your campaign You can send a test email to see how your campaign will look and function in a real inbox. This does not affect your monthly email limit. To send a test email: Create an email campaign or edit an existing one. Customize the elements in your campaign to your liking, then click Preview & Test . Click Send Test Email . Enter details in the following fields: Send to: Enter the email address you want to send the test email to. You can only send test emails to one recipient at a time. Subject: Enter the subject line of the test email. Sender's name: Enter the name the test email will show as sent from. This may be your business or personal name. Reply-to email: Enter the email address that will appear when you reply to the test email. Click Send . Notes: Dynamic values and the Unsubscribe link do not show in test emails, bu t will appear in the final campaigns you send. Test emails are sent from no-reply@usrmailtest.com. Elements in your email automatically adjust to look their best on any screen or email inbox. Scheduling an email marketing campaign You can schedule your campaign to be sent at a later date and time. Make sure to upgrade your plan if you would like to use this feature. Once scheduled, the emails in your campaign count towards your monthly sending limit. You cannot restore this limit by deleting the scheduled campaign. Tip: You can edit or reschedule your campaign before it is sent. To schedule sending a campaign: Create an email campaign or edit an existing one. Then click Next . Customize the elements in your campaign to your liking, then click Next . Tip: Preview and test your email campaign to make sure it is perfect before you add recipients and send. Add recipients to your campaign and click Next . Edit the final sending details: Subject line: Enter the subject line of the emails. You can add dynamic text that automatically adjusts to your contacts' details or your site's URL by clicking + Add Dynamic Value and choosing an option. Sender details: Enter the Sender's name and Reply-to email. This is the name and email address that recipients will see and can reply to once they receive the email. Note: You sender name can be your business or personal name. Email recipients: See an overview of how many people the email will be sent to. Click Schedule . Select the date and time in which you want the campaign to be sent. Tip: Check the time zone to make sure your campaign is sent at the right time. If the time zone is incorrect, change it in your browser's settings. Click Schedule . Note: If you have multiple senders set up, your campaign is sent from whichever email address is set as the sender on the date the campaign is scheduled to go out. It’s not possible to schedule a different sender in advance. Sending your campaign as soon as possible Once you're ready to get the news out about your campaign, send it. Your campaign goes into a queue where it's reviewed before it gets sent. You can then share your campaign wherever else you'd like. To send your email campaign: Create an email campaign or edit an existing one. Customize the elements in your campaign to your liking, then click Next . Tip: Preview and test your email campaign to make sure it is perfect before you add recipients and send. Add recipients to your campaign and click Next . Review the final details before sending the campaign: Subject line: Enter the email's subject line. You can add dynamic text that automatically adjusts to your contacts' details / your site's URL by clicking + Add Dynamic Value . Sender details: View the name and reply-to email address that will appear on your email campaign as the sender. If needed, you click Manage to edit the details. Email recipients: See an overview of how many people the email will be sent to. If needed, you can click Edit to change the recipients. Click Send Now . (Optional) Choose an option to share your campaign: Share on Social or Copy link . Tip: Learn more about the URL of your published campaigns . Click Done . What's next? Your campaign gets added to the send queue, where it will be reviewed and sent soon. Sending your campaign again You can resend an email campaign to any recipients who have not yet opened your email. 24 hours after you send a campaign, a Resend icon appears next to your campaign stats. Resending a campaign also provides an opportunity to re-engage recipients. Before resending, you can update the subject line to see if more people will interact with the email the second time. Important: If your email open rate was 100% you will not see this option, as everyone saw your email. Resending a campaign counts towards your monthly balance. If your campaign was created over a year ago, the links in your campaign will no longer work and you will need to regenerate them. To resend your email campaign: Go to Email Marketing in your site's dashboard. Click View all Campaigns. Click the Published tab. Hover over the campaign you want and click the Resend icon . Note: This icon only appears 24 hours after the first campaign was sent to give your recipients time to open when it's convenient for them. Add a subject line for the campaign. Choose when to send the campaign: Send now: Click Send Now . Schedule for later: Select the date and time, then click Schedule . Tips: Before sending you can see how many recipients could receive the new campaign. Once you resend a campaign, it appears as a new campaign with the label 're-sent email' in your Email Marketing dashboard. FAQs Click a question below to learn more about sending your email campaign. Why do my email campaigns with a large number of recipients take longer to send? Sending your campaigns to a large number of recipients may still increase the time it takes for all recipients to receive your newsletter. Most campaigns are sent immediately, however, in extreme cases it may take up to 24 hours for all to be sent. What is the Reply-to-Email? The Reply-to email is the email address your subscribers reach when clicking Reply . Do my campaigns get sent from my reply-to email address? The email address your campaign is sent from depends on a few factors. If your reply-to email address is: A business email address with your own custom domain: Your campaigns will be sent from the reply-to email address (e.g. sales@mystunningwebsite.com). Note: Your business email's domain must be connected to Wix via name servers for the emails to send from your business email. If you connected the domain to Wix via pointing , the emails will be sent from a Wix email address. A public email address such as @gmail, @yahoo, @outlook: Your campaigns will be sent from a Wix email address such as user@pb01.ascendbywix.com. Learn more about the Wix email addresses used to send your campaigns . What is email sampling? When you send your campaign to a new list of contacts, Wix may send the emails in batches. If a certain percentage of your emails are bounced or rejected, your campaign will not be sent to the rest of the recipients. This email sampling is done to ensure that you do not damage your sending reputation, in case you send to invalid contacts. Learn more about email sampling . What is email throttling? Email throttling is a part of the email marketing abuse detection system used to prevent spam and harmful campaigns. If the system finds potential issues with your campaign, the rate at which the emails are delivered is slowed down. This deliberate slowdown of email distribution in order to prevent potential spam is known as 'email throttling'. Why did some recipients get removed from my campaign? After sending your email campaign, Wix reviews your list of recipients. Your recipients are automatically removed if emails to them are likely to get marked as spam or bounce back. This automatic removal of recipients is to protect your sender reputation . Why is my campaign in "In Review" status? After sending your email campaign, it can go into an "In Review" status before it is actually sent to your contacts. In this status, your campaign is being checked to make sure it complies with our Email Marketing Terms of Use . This is also to ensure you do not damage your sender reputation . Campaigns in review are usually sent within minutes. However, it can take up to 3 hours to complete the review. If your campaign is still in review after 3 hours, you can contact us to check the reason for the delay. Why am I not receiving my test emails? Here are some common reasons why you might not be receiving your test emails: Spam Filters: The email service provider receiving your email campaign decides whether or not to mark it as spam. Most email service providers, such as Google and Yahoo have systems in place which automatically scan incoming mail. Delivery Time: Non compliance with Wix Email Marketing best practices leads at a minimum to a delay in the delivery of your newsletter. Small Batch Delivery: Webmail providers that deliver in small batches include Yahoo, AOL, and Hotmail. If your sender's email account is hosted at one of these providers, it may take up to 24 hours for your email campaign to be delivered. DMARC: Several free email service providers like Yahoo and AOL have updated their DMARC policies in an effort to reduce email abuse issues. If you send an email campaign with a Yahoo (including Ymail and RocketMail) or AOL sender's email address, the receiving email provider may reject the newsletter. If you do not receive your test emails, try the following: Check your spam folder. Send your test to a different email address. Why aren't my images displayed in my email campaign? Some mail providers prevent images and multimedia content from appearing directly in the email. These settings are not determined by Wix but by the mail provider receiving the email. Why is my campaign marked as Published but it wasn't sent to anyone? When sending a campaign, be sure to select the recipients who you want to receive the campaign. Learn more about adding recipients to your campaign . Why does my test email show the subject line or pre-header from a previous campaign? If your test email displays a subject line or pre-header from a past campaign, it may be because you duplicated an earlier campaign to create your new one. Currently, you cannot edit the subject line or pre-header on test emails. If you use a duplicated campaign, the test email will show the original details. You’ll be able to update the subject line and pre-header when finalizing your campaign on the Campaign Preview page, before you send it to your recipients. Why is the wrong image shown when I share my email campaign on Facebook? If Facebook is displaying the wrong image when you share your email campaign link, you can try using the Facebook debugger tool with your campaign URL. This tool refreshes how Facebook sees your link and can help show the correct image. If the image still doesn't appear as expected, make sure you have an image added directly in your email campaign content (not just inside a column). Images that are part of a column may not display correctly when sharing on Facebook. Why do recipients see the warning “Be careful with this message” in their inbox? If you haven’t authenticated your email address, Gmail may flag your emails to recipients with a “Be careful with this message” warning. This is to help protect users from potentially suspicious emails. To resolve this, authenticate your domain . This lets email providers know that your emails are safe and come from a trusted source. Why are my emails going to the Promotions tab instead of the Primary inbox? The Promotions tab in Gmail is not a spam folder. It is a separate inbox tab where Gmail places marketing emails, newsletters, discounts, and business updates. If your email lands in Promotions, it means the email was delivered successfully and passed spam checks. Wix cannot force an email into a recipient's Primary inbox. If someone wants your emails in their Primary tab, they need to drag the email from Promotions to Primary and confirm that future emails should go there. Why didn't my scheduled email campaign send at the right time? If you edit an email campaign after scheduling it, the campaign is automatically paused so your new changes can be saved. The campaign doesn't resume on its own. To send the campaign, go back to it and reschedule the send time. Why did my monthly balance change after my scheduled resend was sent? At the scheduled time, the resend goes only to recipients who still haven’t opened your campaign, and your balance is adjusted to match the number of emails actually sent. This number might be less than the number you originally saw when scheduling the resend email. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Inbox: Sending Messages and Attaching Items Wix Inbox allows you to send messages and attach items directly to your customers. This helps you grow customer relationships by making communication more efficient and personalized. You can send attachments, payment requests, coupons, and links to your products, bookings services or scheduling links , all within the same platform. Additionally, you can speed up your response time by using saved replies. Imagine a customer inquiring about a product. You can quickly respond with detailed information, attach a product brochure, and even send a payment request—all in one seamless interaction. This not only saves you time but also enhances the customer experience, making it more likely they’ll make a purchase. Sending a message Without leaving Wix Inbox, send messages to contacts via email, chat or additional channels. Learn more about Wix Inbox channels . Note: The channels available to you depend on the contact information you hold for that person. To send a message: Go to Inbox in your site's dashboard. Click an existing conversation, or click New Message at the top right to start a new one. Choose the relevant option: Select an existing contact: Choose a contact from the available list. Add a new contact: Manually add someone new to your contact list. Click + Add Contact and enter the details. Click Save . Click the text box at the bottom to start typing your message. Click the Message via dropdown to select the channel to send your message through. Note: If you've attached items to your message and decide to change channels (e.g. from email to chat), you'll lose the attached items and will have to attach them again. Click Send . Sending a saved reply Create saved replies for easy access to frequently sent messages (e.g. a 'welcome' message) and general information (e.g. your refund policy). You can also add dynamic values to personalize replies with contact and business details. To create or send a saved reply: Go to Inbox in your site's dashboard. Click an existing conversation, or click New Message at the top right to start a new one. Click the text box at the bottom to start typing your message. Click the Message via dropdown to select the channel to send your message through. Note: The channels available to you depend on the contact information you hold for that person. Click the Saved Replies icon . Choose what you want to do: Create a custom saved reply: Scroll to the right in the saved replies panel and click + Create Saved Reply . Enter a name for your saved reply. Enter the text of your reply under Your Message . Click Create . Hover over the reply you just created and click Use this . Send an existing saved reply: Hover over the reply you want to use. Click Use this . Click Send to send your message. Tip: Hover over a saved reply and click the Edit icon to modify it, or the Remove icon to delete it from your list. Note: Dynamic values are inserted into your message as plain text (e.g., your reply might say: Hi {{contact.name.first}}, thanks for your booking). The following dynamic values are currently available: Contact details: First Name ({{contact.name.first}}), Last Name ({{contact.name.last}}), Email ({{contact.email}}), and Phone ({{contact.phone}}). Business info: Business Name ({{business.name}}), Address ({{business.address}}), and Phone ({{business.phone}}). Requesting a payment Send a pay link to share a convenient payment request. Your contact can use their credit card or PayPal account to make this payment. To request a payment: Go to Inbox in your site's dashboard. Click an existing conversation, or click New Message at the top right to start a new one. Click the text box at the bottom to start typing your message. Click the Message via drop-down to select the channel to send your message through. Note: The channels available to you depend on the contact information you hold for that person. Click the Pay Link icon . Set the amount and write a short description for your request. Click Create Pay Link . Make sure you're ready to accept payments through Wix Inbox: Connect a payment method to your site Sending a coupon Promote your products and services by creating coupons to offer store discounts, free shipping and more. To send a coupon: Go to Inbox in your site's dashboard. Click an existing conversation, or click New Message at the top right to start a new one. Click the text box at the bottom to start typing your message. Click the Message via drop-down to select the channel to send your message through. Note: The channels available to you depend on the contact information you hold for that person. Click the Add items icon and click Coupons . Do one of the following: Create a new coupon: Click + Create New . Select the type of coupon you want to offer. Enter your coupon details (code, name, etc.). When ready, click Create Coupon at the bottom right. Select the coupon you just created and click Send . Click Send to send your message. Send an existing coupon: Select the relevant coupon from the list and click Send . Click Send to send your message. Note: When you send a coupon code, recipients get it as regular text, allowing them to quickly copy it. Sending a link to a store product Help your users choose a product or promote a new one by sending a direct link to a product on your site. Note: You must add Wix Stores to your site to send product links. To send a link to a store product: Go to Inbox in your site's dashboard. Click an existing conversation, or click New Message at the top right to start a new one. Click the text box at the bottom to start typing your message. Click the Message via drop-down to select the channel to send your message through. Note: The channels available to you depend on the contact information you hold for that person. Click the Add items icon and click Product . Select the relevant product and click Send . Click Send to send your message. Note: A product will not be listed if it's out of stock or hidden from your store page. Go to the Products page in your dashboard to manage the visibility of your store products . Sending a link to a Bookings service Promote services offered on your site by sending links that bring your contacts straight to your sign-up pages. Note: You must add Wix Bookings to your site to send links to services. To send a link to a Bookings service: Go to Inbox in your site's dashboard. Click an existing conversation, or click New Message at the top right to start a new one. Click the text box at the bottom to start typing your message. Click the Message via drop-down to select the channel to send your message through. Note: The channels available to you depend on the contact information you hold for that person. Click the Add items icon and click Bookings services . Select the relevant service and click Send . Click Send to send your message. Sending a scheduling link Assist your clients in scheduling meetings with you by sending links that show your or your collaborators' availability. To send a scheduling link: Go to Inbox in your site's dashboard. Click an existing conversation, or click New Message at the top right to start a new one. Click the text box at the bottom to start typing your message. Click the Message via drop-down to select the channel to send your message through. Note: The channels available to you depend on the contact information you hold for that person. Click the Add items icon and click Scheduling Link . Select the relevant scheduling link and click Send . Click Send to send your message. Sending an attachment Share files and images with contacts to keep them up to date with invoices, designs or other documentation. To send an attachment: Go to Inbox in your site's dashboard. Click an existing conversation, or click New Message at the top right to start a new one. Click the text box at the bottom to start typing your message. Click the Message via drop-down to select the channel to send your message through. Note: The channels available to you depend on the contact information you hold for that person. Click the Files icon . Select the attachment you want to send. You can attach the following file types: .png, .jpg, .jpeg, .xlsx, .xls, .doc, .docx, .ppt, .pptx, .pdf Click Open . Click Send . FAQs Click a question below to learn more. Why does the spacing in my message look different to some recipients? If you've included paragraph/line breaks in your message, any recipients viewing them in Outlook for Mac will not see them. Other versions of Outlook do not experience this issue. What sender address will my recipients see? If you haven't connected Gmail to your Wix Inbox or purchased a business email, the sender address in your messages will be "[message ID]@[crm].wix.com", as below. How many attachments can I send per message? You can attach up to 10 items per message and there is a maximum file size of 15MB. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit