< Back Managing your business Business solutions & apps Third-Party App: Google Reviews by Elfsight With the Google Reviews app, you can embed customer reviews from a Google business or location on your website without the need for any coding. Important: This app is only available in English. Features and benefits include: Full control over the displayed reviews with advanced sorting, filtering, and moderation. Boost your conversions with CTA buttons, star rating snippet, and AI-generated summary. Ready-to-use templates, layout designs, and review card styles to find the look you want. Check out the Google Reviews app by Elfsight to get started. For questions and comments, contact Elfsight directly: Website: https://elfsight.com/ Email: support@elfsight.com This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Wix Policy for Repeat DMCA Infringement Wix.com takes copyright violation very seriously and opposes any unauthorized infringement of intellectual property. To avoid the suspension or termination of your account, please read our policy carefully. As explained in our Terms of Use , Wix respects the intellectual property rights of third parties. To uphold these rights, Wix may terminate or suspend the accounts of repeated copyright infringers. It is our policy that you may not post content without appropriate permissions, or in a manner that violates third parties' copyrights or other intellectual property rights. If you do so, in accordance with the Digital Millennium Copyright Act ( DMCA ) and other applicable laws, Wix may terminate or suspend your account. Circumstances for action may exist in the following cases: If your site has been found (by a court of competent jurisdiction) to have infringed the copyrights of a third party on two or more occasions; or In other cases of repeated clear abuse of usage of Wix Services (e.g., willful commercial piracy, or malicious attempts to destroy the value of copyrighted works); or If we receive a notice of infringement and, as a result, content posted on your site is removed, it constitutes a copyright strike. If you get three copyright strikes for content in your account within a one-year period, your account may be terminated. However, if you submit a counter-notification in response to the copyrights owner’s notice (within the timeframe and in the manner specified in our guidelines), and such counter-notice is not answered by the copyrights owner, we may cancel the respective strike. Likewise, if the copyright owner retracts their claim, we may withdraw the strike. In addition, Wix reserves the right to terminate or suspend your account if Wix believes, in its sole judgment, that circumstances relating to the infringement of third party intellectual property rights justify such action. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Managing Your Business with the Booking Activity Panel Manage your schedule, bookings and staff all in one place from the Activity section of your booking calendar. See your upcoming sessions, pending booking requests, waitlists and more. Viewing your upcoming session View the details of your next upcoming session. You can also launch your online sessions directly from your upcoming session. To view your upcoming sessions: Go to Booking Calendar in your site's dashboard. Click Upcoming session on the left panel, under Activity . (Optional) Click the Open session link icon to begin an upcoming online session. Appointment waitlist The appointment waitlist helps increase your earnings by filling schedule gaps caused by last-minute appointment cancellations or reschedules. It's also a great way to collect leads and accept more appointments on a certain day, even if there are no cancellations. Read more about adding and setting up an appointment waitlist . Booking requests Check and approve your appointment booking requests from this widget. It shows three requests at a time, but you can see how many there are in total at the top. You can quickly approve, decline or reschedule each booking request to see the remaining requests. To manage your booking requests: Go to Booking Calendar in your site's dashboard. Click Booking requests on the left panel, under Activity . Choose what you want to do next: Click Approve . Click the More Actions icon to either decline the booking request or propose a new time. Class waitlists Make sure your sessions are full by reviewing and managing your waitlists with the Open waitlists widget. You can see up to three of your waitlists at a time, and their total number at the top. When you update or remove a waitlist, another appears in its place. To manage your waitlist: Go to Booking Calendar in your site's dashboard. Click Class waitlists on the left panel, under Activity . Click Manage on the relevant booking request. Update your waitlist as necessary by adding clients to the session or removing them from the waitlist. Recent activity View recent bookings, cancellations, pending requests, and new membership plans in the Activity panel. Click an entry to see details about bookings, requests, cancellations, or purchases. To view your recent bookings activity: Go to Booking Calendar in your site's dashboard. Click Recent activity on the left panel, under Activity . Suggested for you Stay up to date with the latest offerings and new features on Wix Bookings with the 'Suggested for you' widget. The widget contains several suggestions to keep your site running as efficiently as possible. To check your suggestions: Go to Booking Calendar in your site's dashboard. In the panel on the left, click the arrows to scroll through the latest news and updates in the widget. Click on any suggestion to begin updating your site as required. (Optional) Click More Actions to hide or remove any suggestions. When you remove an offer, you won't see it again. When you hide it, it reappears after a period of time. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Can't See Premium Services Purchased Using SEPA in Your Wix Account From April, 2024, Wix no longer accepts SEPA as a payment method for first-time purchases. When purchasing premium services using SEPA, Wix needs to receive confirmation of the payment before the service becomes active. This may take up to 7 business days. Notes: You receive an email notification at the time of purchase, followed by a second email notification when the payment is confirmed. Any applicable vouchers are only available following the activation of your Premium or Studio plan. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Groups: Member Privacy Settings for Groups When you add Groups to your site, a Members Area is automatically added too. Group members then get their own account, where they manage personal information and connect with others through their profile. Does every member need to have a public profile? There are two types of profiles: Public profiles: Members' profiles are visible to other site members. They can follow and be followed, post, leave comments, and react to posts and activities. Private profile: Only members' names and profile pictures are visible. They can follow or be followed, comment, post, and react to site content. You can customize the profile privacy settings in the Member Sign Up Form for new site members. Members can adjust this setting according to their preference after joining. Customizing the privacy of the member signup form You can customize the privacy settings of the member signup form. Then, members can later switch their privacy setting and decide what information they want to show. Tip: When new people join your site, you can set up an automation that adds them to your group automatically. Wix Editor Click Pages & Menu on the left side of the editor. Click Signup & Login . Select Member Signup Form . Click the Social & Community tab. Select the relevant option under Signup privacy footnote customization : Footnote only: Members sign up with a public profile. Checkbox for members to choose profile privacy on signup. You can enable the Sign up to this site with a public profile toggle for people to sign up with a public profile. Enabled: The checkbox is automatically selected for a public profile. Disabled: The checkbox for a public profile is not selected. Studio Editor Click Pages on the left side of the Studio Editor. Click Signup under Signup & Login . Click the Social & Community tab. Select the relevant option under Signup privacy footnote customization : Footnote only: Members sign up with a public profile. Checkbox for members to choose profile privacy on signup. You can enable the Sign up to this site with a public profile toggle for people to sign up with a public profile. Enabled: The checkbox is automatically selected for a public profile. Disabled: The checkbox for a public profile is not selected. Changing the privacy of a member's profile Members can set their profile as public or private, deciding what to share with others. They can switch between these settings on their Profile page in their member account. You can send the instructions below to your members to help them switch their profile privacy. To change the privacy of a members' profile: (When signed in) Click the login bar to open the drop-down menu. Click Profile . Click Edit Profile . Click Profile Visibility under Account Settings and select the privacy of your profile (e.g. Make Profile Private or Make Profile Public). Click Confirm . FAQs Click a question to learn more about member privacy settings. How is being a site member different from being part of a group? Becoming a member: Site membership grants your visitors access to members-only pages, such as Wix Stores order history and Wix Bookings appointments. You can use the Members Area with these apps . Joining a group: Existing site members can join any group regardless of whether they have a public or private profile. What do visitors see when the signup form is set to "Footnote only"? When new members sign up, they see the footnote informing them they are signing up with a public profile. It also lets them know they can change this in their profile settings after joining. What do new members see when the signup form is set to "Checkbox for members to choose profile privacy on signup"? When new members sign up, they can select the checkbox if they want to join with a public profile. Otherwise, their profile remains private. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Creating a Studio Version of a Wix Editor Site Built a site in the Wix Editor? Transferring it to Wix Studio allows you to rebuild the site with advanced design options - all while keeping the site's dashboard and data. Moving from the Wix Editor to the Wix Studio Editor creates a new version (branch) of the site that you can edit separately. This doesn't unpublish or affect the original site, so you and your clients won't have to worry about downtime. Learn more about Wix Studio branches . Important: If you choose to create a Wix Studio branch, there are some things to keep in mind: It's only possible to create a Wix Studio version of a Wix Editor site with a Premium plan . If you choose to publish the Studio version of the site, you will need to upgrade to a Wix Studio plan . If you publish the Studio branch, it is not possible to go back and republish the original Wix Editor branch. Creating a version on Wix Studio To get started, create a Wix Studio branch of an existing Wix Editor site. Branches share most data and apps, so you don't need to worry about losing any of the site's information. Good to know: The design of the site is not carried over to the Wix Studio branch. You can build the new version in the Studio Editor to create the design you want. To create and edit the Studio version of the site: Go to Sites in your Wix account. Click the Site Actions icon next to the relevant Wix Editor site. Select Create a version on Studio . Click Create Studio Version . Setting up apps on your Studio branch After creating a Studio branch, access the editor to set up the relevant apps. When you first open the Studio Editor, apps you previously added in the Wix Editor are automatically installed to your Studio branch. Some apps may not be carried over due to a technical issue on our end. You can always manually add them from the My Business panel if that's the case. Important: Some apps are unsupported in Studio , and therefore cannot be added to your Studio branch. To set up apps on a Studio branch: Go to your site's dashboard . Click Site & Mobile App in the panel on the left. (If needed) Click Website under Website Overview in the left panel. Click Edit next to the Studio branch. Tip: The first branch you create is titled: Wix studio version Allow apps to finish installing and click Get Started . (If some apps were not installed) Manually add the rest of your apps: Click My Business on the left side of your editor. Click the tab of the relevant app. Click Add to Branch . Want to know more? Read our Studio Editor overview to learn more about responsive design. Designing and building your Studio branch Open the branch in the Studio Editor to begin creating its design and content. The Studio Editor has a variety of advanced options and elements, so you can build the best possible site for your clients and their visitors. To begin designing a Studio branch: Go to Sites in your Wix Studio workspace. Hover over the relevant site and click the Edit Site dropdown. Click the Studio branch. Tip: The first branch you create is titled: Wix studio version Begin working on the site. Here are some ways to get started: Create and manage pages to build the branch the way you want. Add sections and cells to structure your page content. Use the Site Styles panel to create a consistent, custom design. Managing site branches You can manage site branches from your editor, no matter which version you're working on. Rename branches so they're easy to identify, and delete branches you no longer need. To manage site branches: Go to Sites in your Wix Studio workspace. Hover over the relevant site and click the Edit Site dropdown. Click the Studio branch. Tip: The first branch you create is titled: Wix studio version Click the Version icon at the top. Click the More Actions icon next to the relevant branch. Select an option to manage your branches: Rename: Choose a name for the branch that makes it easy to identify: Type the new name into the field. Press Enter on your keyboard. Delete: Delete a branch you no longer need: Click Go to Dashboard . Click the Delete Branch icon next to the relevant branch. Click Delete Branch . Notes: It is not possible to delete the site branch that is currently published. If you delete the site's only Studio branch, the site is reverted back to the Wix Editor experience. Publishing the Studio Editor branch Ready to complete the move to Wix Studio? Publish the Studio branch from your editor . This automatically unpublishes the live Wix Editor branch, providing an easy transition for you and your clients. Before you publish: We recommend checking that the design and content are ready, and that all of the relevant apps are installed. Publishing a new branch can affect the site's SEO. Make sure to optimize the branch pages and content to minimize the impact. Once you publish the Studio branch, it is not possible to go back and republish the original Wix Editor branch. Reminder: In order to publish the Studio version of the site, the site needs a Wix Studio plan . If the site doesn't have a Studio plan, you can use the steps below to upgrade it. To publish the Studio branch: Go to Sites in your Wix Studio workspace. Hover over the relevant site and click the Edit Site dropdown. Click the Studio branch. Tip: The first branch you create is titled: Wix studio version Click Publish at the top right of your editor. Follow the steps depending on the site's plan: Site has a Studio plan: Click Publish . Click Done . Site does not have a Studio plan: Click Continue . Click Change Plan & Publish Site . Click Done . Note: Site plans can only be upgraded by site owners, co-owners, and contributors with the relevant billing permissions. Learn more about upgrading site plans . Frequently asked questions (FAQs) Select a question to learn more about site branches. What data is copied? The new version of your site shares the dashboard with the original site. This means the site's business tools and data (such as products, contacts, etc.) are automatically available in the Studio version of the site. However, some parts of the site cannot be transferred to a Studio Editor branch . Does publishing the Studio branch impact the site's SEO? The site's discoverability on search result pages is based on the current published Wix Editor version. If the Studio branch has different content/structure, publishing it may affect the site's SEO. Learn more about branches and SEO . Can I delete the Wix Editor branch? In order to delete the original Wix Editor branch of the site, you first need to publish the Studio Editor branch . You can then delete the original branch from your editor . Tip: You can also delete a Wix Studio branch that you haven't published yet. Can site contributors publish the Studio version of the site? Depending on their permissions , site contributors may be able to publish the Studio version of sites that have already have an active Studio plan. Note: Site plans can only be upgraded by site owners, co-owners, and contributors with the relevant billing permissions . Why can't I / my client access or create Studio versions of a site? It is only possible to create and view Studio versions of Wix Editor sites on accounts that have switched to the Wix Studio platform . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Fulfilling Store Orders You just made a sale. Congratulations! The next step is processing the order. This can include shipping the order, adding a tracking number, printing a packing slip and more. Show me how to access my orders Most orders appear in the Orders tab as soon as the customer completes the purchase. Note: A few payment providers (e.g. Boleto, Konbini, and Komoju) do not process payments immediately. In this case, the orders appear only after the payment has been processed (can take a few days). To access your orders: Go to Orders in your site's dashboard. Click a specific order to view details and make changes. Manually marking orders as "Paid" If an order was placed using the Manual payment method, you must manually mark it as 'Paid' for your inventory to update and for any applied coupons to be considered as used. Tip: If you received partial payment, you can enter a custom amount. To update the payment status: Go to Orders in your site's dashboard. Click the relevant unpaid order. Click the Collect Payment drop-down and select Mark as Paid . (Optional) Select a custom amount (i.e. accept partial payment): Select the Mark a custom amount as paid checkbox. Enter the amount. Note: Must be less than the order total. Click Mark as Paid to confirm. Note: This cannot be undone. Digital Products: As soon as a digital product is marked as "Paid", an email is sent to your customer with a link to download the file. The order status automatically changes to "Fulfilled". Learn more about collecting payment for unpaid orders . Marking orders as "Fulfilled" To keep track of the orders sent to customers or picked up, make sure to mark them as "Fulfilled" as soon as they are processed. To mark an order as "Fulfilled": Go to Orders in your site's dashboard. Select an order. Click More Actions at the top right. Select Mark as Fulfilled : (Optional, if the order is unpaid) Select the Mark Order as Paid checkbox. (Optional) Send your customer an email: Shipping or delivery orders: Select the Send shipping confirmation email checkbox. Pickup orders: Select the Send pickup ready email checkbox. Click Mark as Fulfilled to confirm. Tip: You can change the status of an order back from "fulfilled" to "unfulfilled" by following the same steps and selecting Mark as Unfulfilled in step 4. Adding tracking numbers Tracking numbers help you and your customers follow the progress of packages as they make their way to their destinations. Learn how to add tracking numbers to orders . Learn how to scan tracking numbers on your phone using the Wix app . Customers can find an order's tracking number in the shipping confirmation email and in their My Orders page . You can locate them in the Orders tab in the Wix dashboard. Fulfilling local delivery and scheduled orders Learn how to add tracking numbers to orders . Learn how to scan tracking numbers on your phone using the Wix app . If you offer your customers local delivery - especially if you allow them to choose the time slot they prefer - you'll need to customize the look of the order page to help you see at a glance which orders need to be delivered at specific times. Learn how to customize the Orders tab for local delivery . Printing packing slips Packing slips display the order number, shipping and billing addresses, the products purchased, as well as your store policies. Notes: Packing slips are not available for dropshipping or digital orders. You can print a packing slip for pickup and local delivery orders. To print a packing slip: Go to Orders in your site's dashboard. Select an order. Click the More Actions icon . Select Print packing slip . Click the Print icon . Click Print . Below is a sample packing slip: FAQs Click a question to learn more. How can I mark an order as "partially paid"? When marking an order as paid, you can enter a custom amount. For example, if the order total was $100 and you received $60, you can enter that as the custom amount. The order status will change to "Partially Paid". Can I change the status from "Paid" to "Unpaid"? Once an order status was changed to "Paid", it cannot be changed back. Can I edit an order? Yes. You can add or remove items from the order, add a fee, tip, or discount, and more. You can also edit your customer's details, including the shipping address. Learn how to edit orders . Can I print an order? Yes, you can print any store order to create a hard copy. Select the checkbox next to one or more orders and click Print Orders . How can I customize the columns in the Orders tab? Handle orders more efficiently by viewing only relevant information. You can do this by filtering your orders and customizing the columns in your order list. To increase efficiency, save the views you go back to again and again. Learn how to customize the Orders tab This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Hotels by HotelRunner: Making Bulk Updates Bulk updates let you make large changes to the rates, availability, and restrictions of your room types at the same time. You can also apply updates to specific date ranges, days of the week, and sales channels. This is useful if you want to set different prices for weekends, seasons, or selected sales channels. Important: This article refers to the latest version of Wix Hotels by HotelRunner. Learn more about the previous version of Wix Hotels . Changing availability on dates that already have reservations can lead to overbooking. Make sure to exclude those dates when updating availability. When you create or update your child pricing policies, make sure to update your rate plans and finalize the changes in Bulk Updates by updating the room's base rate. Otherwise, the child rate updates do not apply. Tip: We recommend you update the price and availability for all open seasons (when you accept reservations) on your calendar before applying bulk updates. This helps to ensure you apply the correct rates at the correct times. Making general bulk updates Bulk updates help you change rates and restrictions for multiple room types at once. You can also limit an update to certain dates, days of the week, or sales channels. To make bulk updates: Go to Bulk Updates in your site's dashboard. Click the Rate plans dropdown and select the relevant rate plans. Enable the toggles next to the filters you want to add: Base price: Update the price of your base rates during a specific timeframe. Fixed: Enter a new base price beside the relevant rooms. Adjustment: Enter the percentage or fixed amount increase or decrease next to the relevant rooms. Availability: Enter how many rooms of a given type you have available during a specific timeframe. Confirm the number is accurate to avoid double bookings. Minimum Stay: Encourage longer stays by setting a minimum stay restriction. This can help ensure more capacity during the off-season. Stop sell: Block the sale of specific rates for a period of time. This is useful to protect revenue during the off season. Close to arrival (CTA): Restrict guests from arriving on specific dates. This is helpful during busy periods when you need to lighten the workload for your staff. Close to departure (CTD): Restrict guests from departing on certain dates. This is helpful during busy periods when you need to lighten the workload for your staff. Choose a date range under Apply to . (Optional) Click + Add date range to apply the same update to another period, for example, another season. Click the Days dropdown to apply the bulk updates to specific days of the week. Click the Channels dropdown to apply the bulk updates to a specific channel. Click Preview Changes at the top right. Review the changes, then click Save . (Optional) Repeat these steps to apply different updates to other room types or date ranges. Tips: Click Multi-fill at the top right to quickly apply the same updates to multiple rooms at the same time. As you add more filters to a bulk update, you may need to scroll across to enter the relevant details. Setting weekend prices You can charge different rates on weekends by applying a bulk update to Saturday and Sunday only. To set weekend prices: Go to Bulk Updates in your site's dashboard. Click the Rate plans dropdown and select the relevant rate plans. Enable the toggles next to the filters you want to add: Base price: Update the price of your base rates during a specific timeframe. Fixed: Enter a new base price beside the relevant rooms. Adjustment: Enter the percentage or fixed amount increase or decrease next to the relevant rooms. Under Apply to , set the start and end dates for the period you want to cover. Click the Days dropdown. Deselect Monday, Tuesday, Wednesday, Thursday, and Friday so only Saturday and Sunday remain selected. Click Preview Changes at the top right. Review the changes, then click Save . Tip: Rooms and rates you do not update keep their existing weekday prices. Only the selected days are affected. Setting seasonal prices If you want to update your prices for a specific season, you can do it directly from Bulk Updates . This is useful when your cancellation policy, meal plan, and market setup stay the same. To set seasonal prices: Go to Bulk Updates in your site's dashboard. Click the Rate plans dropdown and select the relevant rate plans. Enable the toggles next to the filters you want to add: Base price: Update the price of your base rates during a specific timeframe. Fixed: Enter a new base price beside the relevant rooms. Adjustment: Enter the percentage or fixed amount increase or decrease next to the relevant rooms. Under Apply to , set the start and end dates for the season in the Date range 1 fields. (Optional) Click + Add date range to price another seasonal period in the same update. Leave the Days dropdown set to All so the price applies every day of the week within those dates. Click Preview Changes at the top right. Review the changes, then click Save . (Optional) Repeat these steps for each season that needs a different price. Tip: If you want to set different prices for multiple seasons, run these steps separately for each season so each one has its own base price. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Creating and Using Custom Templates Are you looking to save time and streamline your site creation process? Wix Studio's custom templates feature is here to revolutionize your workflow. With custom templates, when you build a site which is fully customized you can transform it into a reusable template, eliminating the need to start from scratch with each site. This powerful tool allows you to focus on delivering exceptional results while saving precious time. Start by creating a custom template based on an existing site in your workspace or from a blank canvas. Customize the layout, design and apps to align with your vision. Then, save it as a template. For future projects, just choose the template you want to start with and then customize it based on each clients' requirements. Tip: We also have several ready-made Wix Studio templates that you can use to build your sites. Creating a custom template To create a custom template, you have two options: choose an existing site in your workspace or create a template from scratch. You need to have at least one site in your workspace to create a custom template from an existing site. This allows you to transform your site into a reusable template for future projects. If you're creating a template from scratch, you can proceed without any existing sites in your workspace and choose to build using either the Wix Editor or the Studio Editor. Important: Some content is not copied over when you make your site a template. See FAQs for more information. From an existing site Go to Custom Templates in your Wix Studio workspace. Click + Create Template at the top right. Select Start from an existing site . Choose one of your sites to use for the template. Click Continue . Enter a name for your custom template and click Create Template . From scratch Click + Create Template at the top right. Choose one of the following options: Start from a blank Wix canvas: To create your template using the Wix Editor. Start from a blank Studio canvas: To create your template using the Studio Editor. Enter a name for your custom template and click Create Template . Build the site to create your template. Using a custom template to build a site When starting to work on a site for a new project, just choose which template you want to use and start customizing it to suit your needs. To use a custom template to build a site: Go to Custom Templates in your Wix Studio workspace. Hover over the template and click Create site to build a new site with it. Build your site in the editor. Want to make changes to a template? If you want to edit a template, click the More Actions icon and then click Edit template . Organizing your custom templates Stay on top of your custom templates by customizing the view, filtering them based on various criteria and creating saved views for quick access. You can quickly search for specific templates based on their name, or filter your templates to see a specific subset of sites based on your criteria. Once you've filtered your templates, you can save those filtered views to access them quickly in the future. You can also switch between grid and list views. To organize your templates: Go to Custom Templates in your Wix Studio workspace. Click Filter . Choose the filters to apply to the site list. Click Manage View and choose Save as new view . Enter a name for the saved view. Click Save . Tip: Click the Customize columns icon and select the columns to show in your site list. You can also drag and drop the columns to reorder them. FAQs Click on a question below to learn more about custom templates in Wix Studio. Can I create custom templates for different types of projects? A great way to use custom templates is to create generic templates that you can use for one type of client or project. For example, you can create an eCommerce template and then you can use it as a foundation for any client that needs an eCommerce site. This streamlines the process of creating sites, saving you time and providing your team with a great starting point to build sites efficiently. Can I sell my custom templates? Yes, you can sell your custom templates anywhere. Once you've created a custom template that is ready and published, you can add your template as a digital product on your Wix site or any other platform to start selling. Learn more about selling your custom templates . If you're a Wix Partner, you can also showcase and sell your Studio templates in the Wix Marketplace . How can I edit a custom template? Click the More Actions icon on a template, then Edit template to make changes to it. When editing a template, you're making changes only to the template itself. It does not affect any site using the template or the original site you based it on. If you want to keep the original template as well, we recommend that you first duplicate the template, edit it with the changes you want, and then save it as a new template. Is there a limit to the number of templates I can create? There is no limit to the number of templates you can have in a workspace. What information is not copied over when I turn a site into a template? The following content is not copied over to your custom template: Store orders and invoices Contacts and email campaigns Settings for third-party apps Velo by Wix: Secrets stored in your Secrets Manager . Any elements that were hidden require enabling Velo in your new site. Does Wix Studio have ready-made templates? Wix Studio has several designer-made responsive website templates , covering a broad range of industries and design styles that you can also use to create sites without needing to start from scratch. There are also some ready-made wireframes for you to choose from and add your own style. How do I get the URL of my custom template? To get the URL of your custom template: Go to Custom Templates in your Wix Studio workspace. Click the More Actions icon next to the template and select Edit template . Click Publish at the top right. Copy the template URL. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Video: Unavailable Videos in Your Video Library You may see that a video in your Video Library is unavailable. This can be for the following reasons: You have filmed a live stream but you don't have enough video storage to post the video on your site. You downgraded your site and you now have less video storage so the video has become unavailable. You can only post the video once you delete other videos from your site or purchase a higher plan. Tip: Learn more about upgrading your video storage . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Creating a Promotional Video for a Product in Your Store Select a product and let Wix automatically create a promotional video about it in just a few clicks. If you want to make your own customizations, you can change the music, adjust the colors, and more. Creating and customizing a promo video Go to Store Products in your site's dashboard. Click the relevant product. Click Promote this product on the right. Click the right arrow and select Promotional Video . Do one of the following: Save a video as is: Preview the video or videos created for you and click to select the video you want to save. Click Save & Share . Customize the video: Preview the video or videos created for you. Click Customize Video . Customize the video content: Click the Plus icon add additional media. Product Name : Edit the name of the product. Business Name : Add the name of your business. Price : Edit the price that you want to display. Call to Action : Add a text to drive potential customers back to your store. Click Next . Customize the video design: Video Style: Select the look and feel of your video. Layout: Select horizontal, vertical, or square. Main Color : Pick the primary color for the text and graphic elements in your video. Secondary Color : Pick a secondary color for the text and graphic elements in your video. Font Style : Pick a font that reflects your product and brand. Click Next . Customize the background music: (Optional) Click the Music On toggle on the right to disable the background music. Click Play to preview a track. Click the track that you want to use to select it. Click Next . (Optional) Display business info at the end of the video: Click the Include info at the end of this video toggle to enable it. Upload your business logo. Enter the business info you want to display. Click Apply & Preview to view your video. Click Back to Editing to make more changes or Save & Share to save a high definition version of your video. (Optional) To share your video on social media or download your video, click Upload / Download under the relevant option. FAQs How many videos can I create for free? There is no limit to the number of videos you can create free of charge. How can I share my video when it's done? After you save your video, select any of these options: Add the video to the Product Page Post to Facebook Note : You can upload videos to a Facebook Business Page, not your personal profile. Upload to YouTube Download to your computer How can I display my promotional video on a site page? Go to the relevant site page. Click Add on the left side of the Editor. Click Video & Music . Drag the Single Video Player to the relevant site page. Click Change Video . Click Change Video again. Select the promotional video from the Video Maker file. Click Add to Page . Where can I find the videos I created? Your videos are located in your Media Manager. To access them, click Media on the left side of the Editor. Can I make video about something other than a single store product? Yes. You can create a video from your media files. Learn more This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Charges, payments and tax Resolving Payment Issues for Wix Services Resolve payment issues to ensure an uninterrupted service for your Wix account. There are a few different issues that may be blocking your payment. Many of these issues can be quickly and easily fixed. Take a look below at some of the common reasons why you may be having payment issues. Reasons for Payment Failure Your upgrade payment may not have gone through due to one of the following reasons: The payment was declined by your credit card provider. The credit/debit card entered has expired or does not have enough funds. The credit/debit card number is invalid, or has been reported as lost/stolen. The CVV code was entered incorrectly. The credit/debit card is not valid for online or cross-border transactions, or transactions in a foreign currency. Tip: A CVV code is a number on your credit card or debit card which is in addition to your card number/account number, expiration date, and PIN. Different issuers have different names and locations for them: On Visa, Mastercard, JCB, Diners, and Discover credit/debit cards, it is a three-digit number on the back of your card, to the right of the signature box. For American Express, the CVV is a four-digit code, called the 'card identification number' (CID). The American Express CID is on the front of the card above your account number. Resolving Payment Issues To resolve these issues, try the following steps: You may need to get in touch with your bank to find out why the payment has not gone through. For example, your bank can confirm if you are using the correct account details. Once the issue is resolved, you can try the upgrade again. Try upgrading with a different credit/debit card. Try to make your payment on a different internet browser (e.g. Safari, Chrome, Firefox), or try clearing your browser's cache. Learn how to clear your browser's cache . If you are still experiencing problems upgrading after contacting your bank, please contact us for help. Note: Wix accepts the following credit or debit cards: Visa, MasterCard, American Express, Discover, JCB and Diners. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit