< Back Managing your business Accepting payments on your site Wix POS Register: Customizing Printed Receipts Important: This article is about the Wix POS Register for brick & mortar businesses. For info on using POS on a mobile device , click here . Print customer receipts using your Receipt Printer. You can customize your receipt and decide what information you want to display. Customizing your receipt Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Tap Receipt on the left menu. Tap Customize Your Receipt . Add any of the following to your receipt: Note: When you're finished customizing your receipt, tap Save at the top right. Business name and website address Enter your business's name under Business Name . Add your site's URL under Website . Logo If you have not already done so, first go to your site's Editor and upload your logo image . Tip: Your logo appears in grayscale on the receipt. Tap Add Images . Select your logo from the Media Manager. Tap Choose . Employee name Click the Employee name toggle to enable or disable it. Enabled: The receipt displays the name of the team member logged into the POS (e.g. Sold by Julie Kennedy). (Optional) You can edit the "Sold by" text. Disabled: No employee name appears on the receipt. Address Click the Address toggle to enable or disable it. Enabled: Enter your business address. Disabled: No address appears on the receipt. Return policy A clear return policy on your receipt helps prevent disputes with your customers. Click the Return Policy toggle to enable or disable it. Enabled: Enter the policy. Disabled: No policy appears on the receipt. Custom text Add custom text that appears at the bottom of your receipt. You can use this space to add a friendly message or invite customers to come back. Click the Custom Text toggle to enable or disable it. Enabled: Enter a message (e.g. Thank you for your purchase). Disabled: No message appears on the receipt. FAQs Click a question below to learn more about customizing printed receipts. How can I check my customizations? You can view a preview of a sample receipt on the right of the screen. Alternatively, you can tap Print Test Receipt to print a receipt using your receipt printer. Can I also send receipts by text message? Yes. Just tap the Enable text receipts toggle in the Receipt tab to enable this option. Then, when you complete a sale, you'll see the option to send a text receipt. Can I also print gift receipts? Yes. Go to the Receipt tab and tap the Enable gift receipts on the Thank You page toggle to enable it. When you complete a sale, you'll see the option to print a gift receipt (a receipt that doesn't display the order price). This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Adding & managing media Wix Media: Adding Free Media from Wix The Media Manager contains hundreds of free Wix images, videos, shapes and icons that you can add to your site. Browse and search through Media from Wix to find the perfect visual elements to enhance the design of your site. Terms of Use: The free Wix media files found in your Media Manager and on your template are royalty free images that we have provided for your convenience. You can use any of these images on your Wix site without breaking any international copyright laws. Free Wix media files are available for digital use within Wix ONLY. For more information, see the Wix Terms of Use . Be careful with media found in external (non-Wix) URLs. When the media file is not owned by Wix, you need to contact the author for permission to use it on your site. To add free media from Wix: Wix Editor Go to the editor . Click Media on the left side of the editor. Click Show More under Free Wix Images or under Free Wix Videos. Select the media you want to add. Click Add to Page . Tip: To view more options for media files that you like, hover over an image and click the Related images icon . Please note, not all media files have related media available. Studio Editor Go to the editor . Click Add Elements on the left side of the editor. Click Media . Click Explore Media . Click Show More under Free Wix Images or under Free Wix Videos. Select the media you want to add. Click Add to Page . Tip: To view more options for media files that you like, hover over an image and click the Related images icon. Please note, not all media files have related media available. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Media Manager under Settings . Tap Free by Wix . Note: The app offers Free by Wix images only. Access your editor to choose from free Wix videos and other media types. Tip: Learn more about using the Media Manager on the Wix app . Harmony Editor Go to your editor . Click the Wix dropdown at the top left of the editor. Select Media Manager . Click Media from Wix . (Optional) Filter by media type (e.g. Images, Videos, Social Icons). Select the media you want to add and click Add to Page . Tip: To view more options for media files that you like, hover over an image and click the Related images icon. Please note, not all media files have related media available. Find what you are looking for: Use the search and filter features at the top to find what you are looking for. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Maintaining Your Site's Google Rankings with URL Redirects when Moving to Wix To set up URL Redirects: You must upgrade your Wix site with a Premium Plan and connect a domain . URL Redirects allow you to maintain your previous site's Google search ranking data when moving your site to Wix. URL Redirects also send people to your new Wix site when they click on old links in search results. Even if Google hasn't checked in on your site in months, result links will bring visitors to your new site rather than showing them a 404 broken page error. Important: It is not possible to use a Source Link with a # in the URL or to redirect to a blog page or list item. URL redirects for moving to Wix with the same domain When building your new site with Wix, create new pages with URLs that match the ones from your old site. If you have new pages, and cannot match the new URLs to the old ones, you can retain your SEO rankings by creating a URL redirect . Once you have published your new Wix site, make sure to verify your site with Google Search Console or other search engines. You can then submit your sitemap directly to Google. Important: To connect to Google Search Console, you must have a Premium plan and a domain connected to your site. This can be either a domain purchased from Wix or a domain purchased from another domain host . URL redirects for moving to Wix with a new domain Add your old domain to your Wix account and connect it as a secondary domain to your new domain. This will set up a URL redirect from the old domain to the new domain. Getting the most out of your URL redirects Click below for tips on how to effectively create your URL redirects: Analyze your previous site's SEO It's important to review your previous site, in terms of SEO, so similar content can be used when creating your new site. This includes reviewing your previous site's text, images, meta tags, header tags, and menu structure. Take note of the search phrases that are being used to target each of your pages. Map out what content is located on each page. If you have a site with many pages, decide which pages you will be redirecting and which are not necessary. Build your new site with Wix Using the information that you gathered in the previous step, start to build your site. Make sure that your new site has a corresponding page for each of the important pages of your previous site. Your new site does not need to be a duplicate of your previous site, but it is important for the content, on each corresponding page, to be similar. For example, if your previous site's 'About' page contained information on what your business does, your new site's 'About' page should contain the same information. At the end of this step, you should have a draft version of your new site prepared. In order to avoid exposing your site to search engines before setting up your redirects, we recommend disabling Let search engines index your site from your site's SEO settings. Learn How Set up your URL redirects In order to set up your URL redirects correctly, it's helpful to determine which of your previous site pages have already been indexed by Google. To do so, perform the following search in Google - site:yourdomain.com. From the search results, note down the URL of each page that appears. You can also access all of your previous site's URLs by looking at the site map. Consult your previous site builder on how to access your sitemap. Set up your URL redirects so that each relevant URL corresponds to a page on your new site. Publish your site You are now ready to publish your site! Go ahead and click Publish from inside the Editor for the URL redirects to be activated. Make sure that you have selected Let search engines index your site from your site's SEO settings. Learn How Review the redirects that you've set up and make changes if necessary. Submit your sitemap to Google Google periodically caches your site, but this can take up to 3 months. To speed up this process, we recommend opening a Google Search Console account and submitting your automatically generated sitemap to Google. Want to learn more about 301 redirects? Check out our article about 301 redirects in the Wix SEO Hub . Get tips for successfully migrating your site . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Creating a logo for your business Wix Logo Maker: About the Logo Brand Kit When you purchase either a Social, Brand Plus, Unlimited, or Business Logo plan , you automatically get a Brand Kit included to expand your logo abilities. This exclusive kit allows you to download files that are not available in the Basic, Value, and Advanced plans. How do I access the Brand Kit? There are 2 ways to access the Brand Kit, depending on the Logo Maker you're using. Logo Maker in your dashboard: Go to the Logo Maker in your site's dashboard, purchase the Brand Plus plan and access the Brand Kit from there. Standalone Logo Maker: Purchase one of the plans from the standalone Logo Maker and access the Brand Kit from there. If you purchase the Logo + Online Presence plan (includes the Brand Kit), make sure to connect your purchased logo to an upgraded site in order to access the Brand Kit. Post-download edits The Business and Unlimited plans allow edits post-download, except from editing the Business Name. However, the Brand Plus (when purchased separately or as a part of Social plan) goes a step further and allows you to make any changes post-download. This means there are no limitations on your edits. Files included in the Brand Kit The Brand Kit (Social, Brand Plus, Unlimited, Business plans) includes all the files from the Advanced package in addition to secondary logo files, business card files, social post files, and social media cover files. You can find more information about each of these file types below. Secondary logos Secondary logos are variations of your main logo. You can create as many secondary logos as you like, with different business names. You receive one file of a set size (500 x 500 px PNG) when downloading. Business card files Add your logo to a business card. You receive 2 files - one of the front of your business card design and one of the back. Note: The Brand Kit allows you to download business cards as an image but printing them requires a payment. However, Unlimited and Business Logo plans include 250 free business cards . Social posts files Add your logo to your social posts. You receive one file of a set size when downloading. Social media cover files Add your logo to your social media profile covers. You receive one file of a set size for a social network when downloading. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Customizing Your Blog's Mobile View Customizing your blog's mobile view allows you to create a seamless and engaging experience for visitors using mobile devices. For example, if you run a travel blog, optimizing the blog's mobile view ensures that your stunning travel photos and detailed itineraries look great on smartphones, making it easier for your readers to follow along on their own adventures. Note: This article refers to steps for the Wix mobile editor only. Learn how to customize the mobile view for a site using the Studio Editor . Customizing the mobile view of your blog feed Optimize your blog feed to suit a mobile screen by changing the settings. You can choose what is displayed on the screen, change the layout, and adjust the font size. To customize the mobile view of your blog feed: Go to your mobile editor . Go to your Blog page: Click Pages & Menu on the left side of the editor. Click Blog Pages . Click your Blog page. Click the blog feed element on your page. Click Settings . Choose what you want to customize: Display Mobile screens are smaller than regular screens, so you might want to hide certain information which is less important to your readers. Click the Display tab. Enable the Enable mobile settings toggle. Customize the following: What shows on your feed: Select or deselect the relevant checkboxes to show/hide certain elements on your feed. Blog menu: Enable the toggle and select what shows on your blog menu. Social sharing: Enable the toggle and select the icons shown on your feed. Layout You can change the layout of the main post feed as well as the category page. Click the Layout tab. Click the All Posts feed tab. Customize the All Posts feed layout: Choose a layout for the main post feed. Choose the alignment for the text. Click the Category feed tab. Customize the Category feed layout: Choose a layout for the category page. Choose the alignment for the text. Design You can change the size of the font that appears on the main post feed as well as the category page. Click the Design tab. Choose what you want to customize: Posts: Adjust the title and description font of your All Post feed and Category feed . Category labels: Enable the Enable mobile settings toggle and customize the category labels, text padding and category style. Customizing the mobile view of your post page Optimize your post page to suit a mobile screen by changing the settings. Show or hide certain elements, change your layout and customize the font size. To customize the mobile view of your post page: Go to your mobile editor . Go to your Post page: Click Pages & Menu on the left side of the editor. Click Blog Pages . Click Post . Click the Post page element on your page. Click Settings . Choose what you want to customize: Display Mobile screens are smaller than regular screens, so you might want to hide certain information which is less important to your readers. Click the Display tab. Enable the Enable mobile settings toggle to customize the mobile display. Customize the following: What shows on your post: Select or deselect the relevant checkboxes to show/hide certain elements on your post. Blog menu: Enable the toggle and select what shows on your blog menu. Social sharing: Enable the toggle and select the icons shown on your post. Related posts: Show related posts: Enable/disable the toggle to show or hide related posts. Display post label: Enable/disable the toggle to show or hide post labels. If enabled, select Related posts or Recent posts . Show "See All" link: Enable/disable the toggle to show or hide a link to your post. Design Click the Design tab. Drag the sliders to increase or decrease the font sizes of your paragraphs and headings. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Editing Orders You can make changes to an existing order after checkout, including updating items and prices. Orders can be updated if they haven't yet been fulfilled or refunded. Tip: You can make changes to both online orders and point of sale orders. To make changes to orders: Open the POS tablet. Tap Sales History from the bottom bar. Tap the relevant sale. Tap Actions . Select Edit Sale . Make any of the following changes: Add a product or service: Tap the Plus icon or Add Product to scan or select a new product. Add a custom charge: Tap Add Custom Charge to enter an amount. Adjust the item quantity: Tap plus or minus in the quantity selector to adjust the amount. Edit the price of an item: Tap the Edit icon next to the item price and enter a new price. Remove an item: Tap the Delete icon next to the item you want to remove. Add or Remove a discount: Tap Add Discount or the Delete icon to add or remove a discount. Add or Remove a fee: Tap Add Fee or the Delete icon to add or remove a fee. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Troubleshooting User Input Element Issues The CMS (Content Management System) allows you to create and manage dynamic content on your site. This is particularly useful for site owners who want to collect user input, such as customer feedback, registration forms, or other types of data. For example, you might have a contact form where customers can leave their details and questions. However, sometimes you may encounter issues with user input elements. This guide will help you troubleshoot and resolve these common problems. Step 1 | Check the connections of your page elements Ensure that your input elements are correctly connected to your dataset. If elements are not connected properly, data will not be stored in your collection. Show me how In your editor, go to the page where your input elements are located. Click the relevant input element (e.g. text input, dropdown). Click the Connect to CMS icon . Check that the element connects to the correct dataset that submits to the correct collection. Check that the element connects to the collection field it should submit to. Learn how to check the dataset connections between your input elements and your collection. Step 2 | Check for validation error messages Validation errors can prevent data from being submitted correctly. These errors occur when the input does not meet the criteria set for the field. If you see any validation errors, adjust the input criteria in the properties panel to ensure they match the expected data format. Show me how On your live site, go to the page with the input elements. Enter data into the form and try to submit it. Look for any error messages that appear. Learn more about working with user input validation settings . Step 3 | Check your dataset mode Your dataset mode determines how data is handled when users interact with your input elements. Make sure the dataset mode is set correctly for your needs. If the dataset mode is not set correctly, users will not be able to submit their input. Show me how In your editor, go to the page where your input elements are located. Click the relevant input element (e.g. text input, dropdown). Click the Connect to CMS icon . Click Dataset Settings . Check that the Dataset mode is set to the correct mode: Write or Read & Write (If necessary) Click the Dataset mode drop-down and select the relevant mode: Read: Page elements on your live site can read and display content from your collection. But site visitors cannot edit, add to, or delete any content in your collection Write: Visitors can interact with user input elements and a submit button on your live site to add content to your collections. The Write-only mode cannot display content from a collection or allow visitors to edit data. Read & Write: Visitors can interact with user input elements and a submit button on your live site to add to or edit content in a collection. Page elements can also display content from the collection. Publish your site to make the changes go live. Learn more about adjusting your dataset settings . Step 4 | Check your collection permissions Collection permissions determine who can view, add, update, or delete collection content on your live site. Make sure your collection permissions are set to allow the relevant people to access the content. Learn how to check and adjust your collection permissions . Step 5 | Check for hidden or overlapping elements Make sure you haven't accidentally hidden any input elements that are set to 'required' . This can happen both in the editor for the mobile version of sites built in the Wix Editor, and across breakpoints in the Studio Editor. Learn how to: Unhide elements in the mobile editor for sites built in the Wix Editor. Unhide elements from breakpoints for sites built in the Studio Editor. Learn more about designing across breakpoints in the Studio Editor . Also, make sure your custom form does not have any elements overlapping it, as this can cause issues filling out and submitting the inputs. Learn how to: Use the Layers panel in the Wix Editor to check for overlapping elements. Use the Layers panel in the Studio Editor to reorder elements. Step 6 | (If using the sandbox) Sync your sandbox and live collections If you are using optional sandbox collections, ensure that your content is synced. Differences between these collections can cause issues with user input. Keeping these environments synced helps avoid discrepancies and ensures smooth operation. Learn more about syncing content between the sandbox and live collections . FAQs Click below for more answers to common troubleshooting questions about input elements. How do I troubleshoot form submissions not saving to the CMS collection? To troubleshoot issues with custom CMS form submissions not saving to the collection, follow these key steps: Check the dataset connection : Ensure that the dataset is connected to the correct CMS collection (e.g., the "Submissions" collection). Verify that the dataset mode is set to 'Write', enabling the data inputs to save as new items. Tip: If the form is meant to update existing items, use 'Read & Write' mode and choose 'Advanced' collection permissions . Review collection permissions : Check the permissions of the collection in the CMS. Verify that the correct user roles are allowed to add content using the 'Collect content' or 'Advanced' permissions. Validate input element connections : Click the Connect to CMS icon on each input element and confirm it's properly connected to relevant fields in the dataset. Ensure field types match the type of data you want to collect . Check the 'Submit' button click action : Ensure the 'Submit' button is correctly connected to the dataset's 'Submit' action . Additionally, confirm that success/failure messages are set up correctly to track the submission's outcome. Sync sandbox and live collections (if applicable) : If you are testing the form in a sandbox environment, ensure that changes are synced with the live collection. Preview and test : In the editor, preview the form and submit a test entry to confirm that data is saving to the collection. Debug any issues you encounter during this test phase. Learn more about creating a form with input elements that submit to your collection. Can I use the text input element as a filter or search bar? Not without using coding. The text input element allows users to submit responses that get saved to your CMS collection. It's not set up to be used as a search bar or filter by default. If this is a feature you would like to see in the future, you can vote for it here . Workarounds: You can use coding to allow visitors to enter keywords in the text input element and search for dynamic content that appears on the page. View a tutorial on using the text input element to search your collection content . You can add the Wix Site Search app to allow visitors to search throughout all of your site's content. Why is my text input field grayed out when visitors try to enter text in it? The input field may appear grayed out for multiple reasons. To troubleshoot, check the following: Dataset mode: Make sure that the dataset mode is set to 'Write' or 'Read & Write'. Collection permissions: Make sure that the collection permissions are set correctly to allow the relevant user types to add or update content in the collection. Text input element settings: Make sure that the element is set to collect the type of info you need it to (e.g. text, number, email). Also make sure it's connected to the relevant field type (e.g. text, number, URL). Click Settings on the element to set the type of content it can accept. Click the Connect to CMS icon to change the field that the input's value connects to. How do I use a dropdown input element to filter CMS content dynamically? To dynamically filter CMS content using a dropdown input element, add the element to the page with your connected repeater, gallery, or table. Connect it to the CMS and choose Filter content . Make sure to connect it to the same dataset and choose a collection field to filter by (e.g., "Category"). The dropdown will display unique field values, allowing visitors to filter content immediately after selection or only after clicking an optional "apply filters" button, depending on your setup. You can also customize filters with advanced conditions like "Is not" to exclude specific items. Learn more about using input elements to filter dynamic content . Why aren't my filter options in the order I set in the dataset? Input elements set to filter content always display their options in alphabetical order (A-Z). Sorts you add to the dataset control the order of items in your repeater, gallery, or table, but they do not change the order of the filter options. Input elements set to collect content work differently — there, the dataset's sort does control the order of a dynamic list of options. Learn more about sorting the options in filter input elements . Can I automate what happens when I receive form submissions? Yes. With Wix Automations, you can choose from a variety of actions that occur when you receive new submissions. For example, you can receive an email, connect to third-party apps like Google Sheets, or automatically reply to the visitor. Since your form submissions are saved as new items in your collection, use the Item added trigger to start your automation. Learn more about creating automations for collection items . How can I troubleshoot if my upload button is not working? If your upload button isn't functioning as expected, start by checking the connections of your input elements to ensure they are linked correctly to the appropriate dataset. Verify that the dataset mode is set to either 'Write' or 'Read & Write' to allow data submissions. Additionally, confirm that the collection permissions are set to allow the necessary user roles to add content. Learn more about working with dataset modes and collection permissions . It's also essential to check for any validation errors that might be preventing the submission. If everything seems correct but the issue persists, consider syncing your sandbox and live collections if applicable. How do I connect multiple forms to a single CMS collection? You can connect multiple forms to the same CMS collection by connecting their input elements to datasets that all submit to the same CMS collection. Ensure that each form has a unique 'Submit' button and dataset to prevent conflicts. This setup allows you to gather data from various sources while maintaining a single collection for easy management. Learn more about creating custom CMS forms with input elements . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Requesting the Details of a Wix User User privacy is very important to us. Wix is not at liberty to provide personal information about our users, including email addresses, IP addresses etc. Having said this, as Wix.com is a public company, we are always willing to cooperate with law enforcement agencies and share information after receiving a court order or subpoena. If you are a member of a police department or government agency and are investigating an ongoing case, you may contact us at any time. Our policy is to comply as best as we can with any ongoing police investigations. We usually provide the information, in hard copy, to the address mentioned in the court order. If you are not a law enforcement officer and would like to have a site removed or obtain personally identifying information about a Wix user, you must obtain a court order, which we honor. We ask that all court orders or subpoenas be sent to subpoenas@wix.com . For any additional questions regarding this matter, contact us and we will be happy to assist. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Adding and customizing elements Wix Harmony Editor: Adding and Customizing Google Maps Make it easy for people to find you by adding a Google Maps element to your site. Highlight important spots like your storefront, event location, or office, so visitors always know where to go. With flexible options for single or multiple locations, you’re in control of how your map looks and works. Customize every detail to match your style and help visitors connect with your business at a glance. Adding Google Maps to your site Showcase your business locations, events, or meeting points directly on your site by adding a Google Maps element. Whether you have one location or several, you can customize each map pin to share all the essential details. To add Google Maps: Go to your editor . Click + Add at the top left of the editor. Select Elements . Hover over the More Options icon , then scroll down and click Form & Contact . Select the Google maps tab. Click the map or drag it to the relevant location on your page. Click Manage Locations on the action bar. Choose an how many locations you want to add to the map: One location Enter the location details: Address: Type the address. Label: Add a title to the location pin on the map to let users know what it's called. Description: Add a short sentence to describe the location. Links to: Add a link to redirect visitors to any URL, whether it's your site or other websites. You can also add Link text to let visitors know what to expect when clicking. Multiple locations Enter the first location's details: Address: Type the address. Label: Add a title to the location pin on the map to let users know what it's called. Description: Add a short sentence to describe the location. Links to: Add a link to redirect visitors to any URL, whether it's your site or other websites. You can also add Link text to let visitors know what to expect when clicking. Click Add Another at the bottom. Enter the second location's details. When ready, click Back at the top. Choose what to do next: Add more locations: Click Add Location at the bottom and fill in the details. Change the center of the map: Make another location the center of your map. Click the More Actions icon next to the location and select Recenter map . Managing multiple locations on the same map Keep all your important places visible by managing multiple locations on the same map. Add, edit, or remove spots as your business grows, or set a new center to show what matters most to your visitors. To manage the locations: Go to your editor . Click the Google Map element. Click Manage Locations on the action bar. Choose what to do next: Add another location: Click Add Location at the bottom. Tip: If you currently only have 1 location on the map, click Add Another . Edit a location: Click the More Actions icon next to the location and select Edit . Remove a location: Click the More Actions icon next to the location and select Delete . Change the center of the map: Click the More Actions icon next to the relevant location and select Recenter map . Customizing your map settings Make your map work for you by choosing the settings that fit your needs. Adjust what visitors can see and do — let them get directions, explore with satellite view, and zoom in or out for a closer look at your locations. Every option helps you create a map that matches your style and gives your visitors the best experience. To change the settings of your map: Go to your editor . Click the Google Map element. Click the Settings icon on the action bar. Customize the settings: Show "Directions" Link: Enable the toggle to display a link visitors can click to get directions to get to your location on Google Maps. Show map and satellite views: Enable the toggle to let visitors switch between the map and satellite views of your map. Show zoom in/out buttons: Enable the toggle to let visitors zoom in and out of the map. Show street view control: Enable the toggle to show the Google Street View tool. Allow dragging: Enable the toggle to allow visitors to move around your map by clicking and dragging with their mouse. Zoom: Choose the zoom of your map by dragging the slider. You may want to focus your map directly on your business location, or show where your business is located in relation to nearby cities. Map type: Choose the look of your map – Light , Dark , Standard or Satellite . Icon: Change the pin's default icon to something that fits your style, including any image from the Media Manager. Tip: You can also quickly change the icon by clicking Replace Icon on the action bar. Accessibility: Click to add an accessible name (alt text) that describes this map to search engines and screen readers. FAQs Click a question below to learn more about Google Maps. My Google Maps is showing an incorrect address. How can I fix this? If your Google Map does not show the correct address, we recommend pasting the coordinates of your location instead of the address. To find a location's coordinates and add them to your Google Maps: Go to Google Maps . Paste the address. Right-click the pinned location on the map. Click What's here? Copy the coordinates that appear under the search box. (in the Wix Harmony Editor) Select the Google Map element. Click Manage Locations on the action bar. Add the coordinates to the location: If you have 1 location on your map: Type the coordinates you copied in the Address field. If you have multiple locations on your map: Click the More Actions icon on the relevant address. Click Edit . Type the coordinates you copied in the Address field. My Google Maps looks different in Preview mode in comparison to the live version of my site. Why? If the preview mode looks different to the live site, you might have not published your most recent changes yet. Go to the Wix Harmony Editor and click Publish at the top right. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Marketing integrations and tracking Troubleshooting: Meta Pixel Issues The Meta Pixel tracks events on your site, such as views per product, purchases and lead form submissions, to help you optimize the effectiveness of your advertising. Learn more Once you've added your Meta Pixel to your Wix site, you should start seeing data in your Facebook Business Manager. If you do not see any data, or the data is incorrect, your pixel may not be set up correctly. Follow the troubleshooting steps below to make sure everything is correct. Use the Meta Pixel Helper extension Meta has an in-house extension which lets you check your Meta Pixel. This tool should help you identify and troubleshoot the most common Meta Pixel issues. Learn more Check that your domain is connected properly To add a Meta Pixel, you must have a domain connected to your site. If your domain is not connected properly, your Meta Pixel will not work. Check out the Wix Domain Assistant to resolve any domain issues you may have. Check that you added your Meta Pixel correctly Make sure you connected your site to your Meta Pixel in Marketing Integrations in your site's dashboard. You should see Connected in the top right corner. If you're not sure how connect it, you can follow the steps in this article . Note: There is no need to embed the Meta Pixel code directly into your site. Doing so using the HTML element will not allow the Meta Pixel to work correctly. Check that you don't have an ad blocker on your browser An ad blocker may prevent your Meta Pixel from functioning correctly. Follow the instructions below to disable ad blocking on Wix if you're using AdBlock or Ad-Blocker. Otherwise, follow your ad blocker's instructions to turn it off or pause it temporarily. AdBlock Click the AdBlock button in your browser. Click Don't run on pages on this site (Chrome) or Don't run on pages on this domain (other browsers). Click Exclude . Refresh the page to see your ad preview. Ad-Blocker Click the Ad-Blocker button in your browser. Click Enabled on this site to disable the option. Refresh the page to see your ad preview. Check that the Meta Pixel ID was added to your PRIMARY domain If you have more than one domain connected to your site, the Meta Pixel ID must be added to your primary domain. You can check that it was added to the right domain on the Tracking & Analytics tab in your site's dashboard. Go to Custom Code in your site's dashboard. Click the Show More icon next to Meta Pixel and select Edit . Check that the correct domain is selected under Select Domain . If not, click the drop-down, select the correct domain and click Apply . Check that you haven't added your Meta Pixel ID in more than one place It's possible that you may have added your Meta Pixel ID to the Google Tag Manager in addition to connecting it in Marketing Integrations . If you did, remove the pixel ID from either one of these locations to make it work correctly. Note: If you're using Facebook Ads with Wix, they may have added a second pixel to your site for you. This does not interfere with your other Meta Pixel. Check that you haven't added your Meta Pixel in both Custom Code and Marketing Integrations If you added your Meta Pixel manually in Custom Code and also connected it through Marketing Integrations , this can cause tracking conflicts and duplicate events. You should only connect your Meta Pixel through Marketing Integrations. If you previously pasted the pixel code manually, delete it from Custom Code before connecting it, or keep only the Marketing Integrations connection active. Note: Manual code added through Custom Code is not supported by Wix Customer Care and may interfere with the Conversions API. Check whether a cookie banner is preventing your Meta Pixel from loading If your site has a cookie consent banner , your Meta Pixel will not load until a visitor gives consent to marketing cookies. To test accurately, open your site in an incognito window, accept all cookies, and then check your Meta Pixel again. If you're using Usercentrics, check whether the Enable placeholders toggle is enabled under your banner's advanced settings, as this can block the Meta Pixel until consent is given. Important: By using this service, you are engaging directly with a third-party service provider. We recommend reviewing the service provider's Privacy Policy and Terms of Use prior to your use of such third-party service. You acknowledge that we are not liable for any loss or damage resulting from your use of such third-party service, including any liability arising from any personal data exchanged between you and such third-party. If your site uses a cookie banner, visitors must consent to the relevant cookies before the Meta Pixel can load and collect data. Learn more about displaying a cookie banner on your site. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Thin White Line Appears Across Images on iPhone (Includes Workaround) We are aware that in rare cases thin gaps may appear across images and backgrounds on mobile live site. It may look similar to this: We're are currently gathering more information regarding this matter. So far, we discovered that this impacts only Safari versions 16 and above on mobile browsers , and this is a rendering issue on Apple's end. A bug report has been opened to the Safari development team, and we are waiting for a solution. In the meantime, you may try the following steps, that helped resolve the issue for some users: 1. Go to your mobile Editor. 2. Hide all components within the site header. 3. Un-hide them again. 4. If necessary, adjust the header layout back to your preferred design. 5. Publish the site. Should the above steps not help in resolving the problem on your site, please reach out to our Customer Care team, and we will try to find an alternative solution. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Checking: Managing Your Card Wix Checking is currently only available to select users in the U.S. If you live in the U.S and your business was formed in the U.S, but you don’t have access to apply for Wix Checking, contact Customer Care . Wix Checking may also be referred to as Wix Balance. Use your Wix Visa debit card to make purchases and withdraw money from your account. Accepted worldwide, your Wix Checking card offers quick, secure and convenient access to your money in person, online, overseas and over the phone. Before your physical Wix Checking card arrives in the mail, you can activate and use it immediately. Your card details can be added to digital wallets such as Google Pay and Apple Pay to make payments online or via your mobile device. For your peace of mind, you have a number of options to manage your card and prevent its misuse. Lost, damaged or stolen cards can be replaced directly from your account dashboard. Your card's PIN can be changed at any time. Additionally, you can temporarily freeze your card, making transactions impossible until you decide to unfreeze or replace it. Before you begin: To get a Wix Visa debit card, you must have: A successfully verified Wix Checking account An address in the United States Activating your card Once you've set up your Wix Checking account and ordered your Wix Visa debit card, your card is mailed to the address provided for your business. As you wait for your card, you can start using it online by adding it to digital wallets like Google Pay and Apple Pay. For in-person transactions using the physical card, you'll need to activate the card. To activate your card: Go to Wix Checking in your site's dashboard. Click Activate Physical Card . I mportant: For your protection, we recommend you activate your physical card only after it arrives in the mail. Enter the Expiration date and CVV number from the back of your Wix Visa debit card. Enter a 4-digit PIN number for your card and re-enter the number to confirm. Click Activate . Adding your card to digital wallets Before your card is delivered, you can begin to use it online. Add your card to digital wallets such as Google Pay and Apple Pay to get started. To add your card: Google Pay Open the Google Wallet app . At the bottom, tap Add to Walle t . Tap Payment card to see cards you saved to your Google Account. Tap New credit or debit card . Use your camera to to add a card, or tap Or enter details manually . At the bottom, tap Save and continue . Read the Issuer Terms and tap Accept . If you’re asked to verify your payment method, choose an option from the list. Learn how to verify your payment method . Apple Pay Open the Wallet app on your iPhone. Tap . You may be asked to sign in with your Apple ID . Do one of the following: Add a new card: Tap Debit or Credit Card . Tap Continue . Use your camera to position your card so it appears in the frame, or enter the card details manually Add a previous card: Tap Previous Cards . Choose any card you previously used. These can include: The card linked to your Apple ID. Cards you use with Apple Pay on other devices. Cards added to Safari AutoFill . Cards removed from Wallet. Tap Continue . Authenticate using Face ID or Touch ID. Follow the on-screen instructions. Add a card from a supported app : Tap the app of your bank or card issuer (below From Apps on Your iPhone ). Freezing your card If you can't locate your Wix Visa debit card and are unsure whether it's lost or temporarily misplaced, you can freeze your card as a precaution. This ensures the card cannot be used by anyone until you choose to unfreeze it. To freeze your card: Go to Business Checking in your site's dashboard. Click Manage Card . Enable the toggle next to Freeze Card . Tip: You can disable the toggle at any time to unfreeze your card. Changing your PIN If you need to change the PIN number for your card, you can do so from your Wix Checking account. Choose a 4-digit PIN number you'll remember and re-enter that number to confirm your choice. To make sure it's you, we'll send a verification code to your mobile device to confirm your identity. To change your PIN: Go to Business Checking in your site's dashboard. Click Manage Card . Click Change PIN . Enter a new 4-digit PIN number. Re-enter your new PIN to confirm. Verify your identity by entering the 6-digit code sent to your mobile device. Click Verify . Replacing your card You can replace a lost, stolen or damaged card through your Wix Checking account. If your card has been damaged , we'll send you a replacement and your card number won't change. This allows you to continue using your card for digital wallet payments without interruption. If your card has been lost or stolen , we'll issue an entirely new card to prevent misuse of your card information. In either case, you'll have the chance to review your shipping information before we replace your card and we'll provide you with an estimated date of arrival. To replace your card: Go to Business Checking in your site's dashboard. Click Manage Card. Click Replace Card . Choose an option: Replace a lost or stolen card: Click It's lost or stolen . Confirm or edit your personal details. Click Save & Continue . Confirm or edit your shipping address. Click Replace Card . Replace a damaged card: Click It's damaged . Confirm or edit your shipping address. Click Replace Card . FAQs Click a question below to learn more about Wix Visa debit cards. My card was lost or stolen and I got a replacement card. Do I need to activate it? Yes. Your replacement card is an entirely new card and you need to activate it to use it. My card was damaged and I got a replacement card. Do I need to activate it? No. Your replacement card is a copy of your original and, once activated, remains activated. My card hasn't arrived. What should I do? Once a Wix Checking card has been ordered, it should be delivered within 8 business days. If your card hasn't arrived by this time, contact Customer Care and we'll be happy to investigate. Wix is not a bank. Banking products and services are provided by Lincoln Savings Bank, Member FDIC. The Wix Visa Debit Card is issued by Lincoln Savings Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. Wix is not FDIC insured. FDIC insurance only covers the failure of a covered bank. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit