< Back Promoting your site Running campaigns and paid ads Facebook & Instagram Ads with Wix: Troubleshooting Your Ad Campaign If you are experiencing issues or have questions about your Facebook & Instagram ads campaign, see our solutions below. Click an issue below to find out how to resolve it. I do not see a CTA (call-to-action) on my ad Some placements on Facebook, Instagram, and Messenger do not support CTAs. The visibility or functionality of your CTA may depend on your ad's objective, format, and other factors Below is a list of all Meta (Facebook, Instagram, Messenger) placements that may not show or have limited CTA functionality: Stories Placements: Facebook Stories, Instagram Stories, Messenger Stories Video Placements: In-Stream Video Ads (especially mid-roll), Facebook Reels, Instagram Reels, Live Stream ads Feed Placements: Instagram Explore Feed, Marketplace Feed ads, Facebook Right Column ads (desktop), Search Results ads, Facebook News Feed Instant Articles Interactive Placements: Instant Experience ads (formerly Canvas), Playable ads, Instant Articles Messenger Specific: Messenger inbox ads, Messenger sponsored messages (some formats) Audience Network: Certain native banners, interstitial placements Special Formats: Collection ads, Carousel ads, Dynamic Product ads (specific variations) Note: Meta's ad system is dynamic. These limitations can change based on platform updates or account-specific factors. The clicks in my Facebook Ads dashboard don't match Wix Analytics reports Clicks in your Facebook Ads dashboard may not match the number of site sessions in Wix Analytics. Wix Analytics only counts site sessions if visitors accept the cookie consent banner. If a visitor clicks an ad but doesn’t accept cookies, their session won’t be recorded, causing a data discrepancy. My campaign was disapproved Before a campaign goes live, Facebook reviews all its components (text, images, audience targeting, etc.) to ensure compliance with their advertising policies. Common reasons for disapproval include: Inappropriate or misleading content Non-compliance with Facebook’s ad policy for the industry Targeting or creative format violations Check the specific reason for disapproval in your Facebook Ads account and make the necessary changes. You can also appeal a disapproval through the platform if you believe your ad complies with the guidelines. My ad caption is different than what I wrote Facebook may use content from your target URL, such as the meta description, to automatically generate captions for your ad. This allows Facebook to test which content resonates best with your target audience and optimize the ad for engagement. My Facebook account is linked but my Instagram account shows 'not linked' If the Instagram status shows 'not linked,' sign into the relevant page on Facebook and connect the relevant Instagram account. Once connected, refresh the campaign setup in your site's dashboard. Learn how to connect to your Facebook page . You can also go back to Edit Meta assets and change the Facebook page to a new one that has a connected Instagram account. Note: Make sure the connected Instagram account is an Instagram Business account. My Facebook and Instagram campaigns are not showing results or data Campaigns can take up to two weeks to optimize and start showing results. During this period, Meta's algorithm learns about your audience and adjusts the campaign for better performance I need to disconnect my Facebook account from my Facebook & Instagram Ads with Wix campaign To disconnect your Facebook account: Go to Marketing Integrations in your site's dashboard. Click View on Meta Pixel & CAPI . Scroll to the bottom of the page and click Reset this site's connection to Facebook . Click Disconnect Facebook . Tip: Disconnecting removes your site's connection to Facebook for all marketing activities, including Facebook & Instagram Ads, Facebook Pixel, and other integrations. You can reconnect your Facebook account at any time if needed. I need to switch the Facebook page connected to my site You can only switch to a Facebook page that is in the same Meta Business Account you originally connected to Wix. If the page you want is in a different Meta Business Account, you need to reset your connection in Marketing Integrations and reconnect to the correct account. To switch to another Facebook page within the same Meta Business Account: Go to Facebook & Instagram Ads in your site's dashboard. Click View Assets . Click Edit Assets . Login to your Facebook account. Select the new Facebook page from the list. Note: If your Facebook page is in a different Meta Business Account, you'll need to reset your connection in Marketing Integrations (see the steps in the issue described above this one), then connect the correct Meta Business Account that owns your intended Facebook page. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Sharing Products on Social Media Boost your store's visibility by showcasing your products on popular social media platforms. Customize the product's social share image, title, and description to make your posts stand out. Then, post products yourself or let your customers spread the word by adding social share icons directly to the Product page. Sharing products yourself on social media Go to Products in your site's dashboard. Select an existing product or click New Product to add a new one. Click Promote this product on the right. Create a social post or share a link on social media. Showing or hiding social share icons on the Product page Displaying social share icons makes it easy for customers to share products they love. Select the ones you want to display. Wix Editor Go to your editor . Go to your Product page: Click Pages & Menu on the left side of the editor. Click Store Pages . Click Product Page . Click the Product page element on your page. Click Settings . Click the Settings tab. Scroll down to the social media bar section and select an option: Hide all social media icons: Click the Display share icons toggle to disable it. Show some or all social media icons: Deselect the checkboxes next to icons you do not want to display. Studio Editor Go to your editor . Go to your Product page: Click Pages on the left side of the editor. Click your Product page under Store Pages . Click the Product page element on your page. Click the Elements icon. Scroll down to the Share Buttons section and select the checkmarks next to the social media platforms you want to display. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. Select the Product page under Store Pages . Click the Product page element. Click the Display Elements icon on the action bar. Choose what to do next: Hide all social media icons: Deselect the checkbox next to Share buttons . Show some or all social media icons: Click Share buttons to expand the category, then deselect the checkboxes next to icons you do not want to display. Editing images, titles, and descriptions You can control how a product looks when it's shared on social media by changing the image or editing the title or description. Learn more You can also customize your page's X (Twitter) settings to display a different title, description, and image for shares on X. To edit images, titles and descriptions: Go to Products in your site's dashboard. Click the product you want to customize. Click Edit SEO Settings on the right. Click the Social share tab. Edit the product image: Hover over the image and select an option: Edit the existing image: Click the Adjust icon to open the Photo Studio. Edit the image and click Save . Replace the image: Click the Change icon . Select an image and click Add to Page . Edit the title: Enter your title in the og:title field. Note: By default, Wix uses your page's title tag. Edit the description: Enter your description in the og:description field. Note: By default, Wix uses your product's meta description. Click X Settings to set a different image and text for X (formerly Twitter) shares: Click the Change icon to select a different image. Choose a card size under Select card size . Add a title under x:title . Add a description under x:description . Click Save . Tip: In some cases, Facebook might show outdated information about your product. Learn how to troubleshoot outdated info and images on Facebook . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Submitting Your Sitemap and URLs Directly to Search Engines A sitemap is an XML file that contains a list of the URLs of the pages on your site. It also contains useful information such as the relationships between pages and when each page was last updated. Every Wix site has a sitemap that updates automatically with your site’s most current information. Learn more about your site's sitemap Search engines such as Google use sitemaps to help them crawl and index websites. Wix automatically updates your sitemap when you make changes to your site. Tip: You can view your sitemap index by adding sitemap.xml to the end of your domain name in the address bar. For example: https://mystunningwebsite.com/ sitemap.xml . Your sitemap and the Wix SEO Setup Checklist When you connect your site to Google Search Console using the Wix SEO Setup Checklist , Wix automatically submits your sitemap to Google. When you make changes to your site, your sitemap will be automatically updated with the changes. There's no need to submit your sitemap to Google again. Important: To connect to Google Search Console, you must have a Premium plan and a domain connected to your site. This can be either a domain purchased from Wix or a domain purchased from another domain host . Tip: It can take some time for changes to your site's pages to appear in Google search results. If you want your changes to appear quicker, you can try to request indexing for the page . Manually submitting your sitemap to search engines Each search engine has their own webmaster tools and their own method for submitting sitemaps. Check the steps below for the search engine that you want to submit your sitemap to. Important: Before you can submit your sitemap to search engines, you need to verify your ownership of your site's domain with them. Learn how to verify your domain Learn how to submit a sitemap to: Google Go to Google Search Console . Select your site from the drop-down. Select Sitemaps . Enter the URL slug of the sitemap you want to submit under Add a new sitemap . For example, to submit the sitemap for your entire site, enter sitemap.xml . Click Submit . Bing Go to Bing Webmaster Tools . Select your site from the drop-down. Click Sitemaps . Click Submit sitemap . Enter the URL of the sitemap you want to submit under Submit sitemap . For example, to submit the sitemap for your entire site, enter https://mystunningwebsite.com/sitemap.xml . Click Submit . Tip: You can also resubmit existing sitemaps by selecting the sitemap from the list and clicking Re-submit . Yandex Go to Yandex Webmaster Tools . Select your site from the drop-down. Click Indexing . Select Sitemap tools . Enter the URL of the sitemap you want to submit under Add sitemap file . For example, to submit the sitemap for your entire site, enter https://mystunningwebsite.com/sitemap.xml. Click Add . Tip: You can also resubmit existing sitemaps clicking the Resubmit icon beside the sitemap that you want to resubmit. Naver Go to Naver Webmaster Tools . Select the site that you want to submit the sitemap for. Click 요약 (Request). Select 사이트맵 제출 (Submit your sitemap). Enter the URL slug of the sitemap you want to submit under 사이트맵 URL 입력 (Enter the sitemap URL). For example, to submit the sitemap for your entire site, enter sitemap.xml. Click 확인 (Confirm). Submitting individual URLs to search engines You can also submit individual page URLs directly to search engines. For example, if you make changes to one of your blog posts, you should only re-submit that page's URL as it will be more accurate. Each search engine has their own webmaster tools and their own method for submitting URLs. Check the steps below for the search engine that you want to submit your sitemap to. Important: Before you can submit URLs to search engines, you need to verify your ownership of your site. Learn how to verify your site with search engines Learn how to submit URLs to: Google Go to Google Search Console . Select your site from the drop-down. Enter the URL that you want to index in the search bar at the top and click the Enter key. Note: Make sure you enter the full URL, including "https://www" in the beginning. Click Request Indexing . Bing Go to Bing Webmaster Tools . Select your site from the drop-down. Click URL submission . Click Submit URLs . Enter the URL that you want to index under Submit URLs . Note: Make sure you enter the full URL, including "https://www" in the beginning. Click Submit . Yandex Go to Yandex Webmaster Tools . Select your site from the drop-down. Click Indexing . Select Reindex pages . Enter the URL that you want to index under Reindex pages . Note: Make sure you enter the full URL, including "https://www" in the beginning. Click Send . Naver Go to Naver Webmaster Tools . Select the site that you want to submit the sitemap for. Click 요약 (Request). Select 웹 페이지 최적화 (Web page collection). Enter the URL slug of the page that you want to index under 수집 요청 URL 입력 (Enter the collection request URL). Click 확인 (Confirm). This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Wix Contacts Wix FAQs Category Select Sub-category This is placeholder text. To connect this element to content from your collection, select the element and click Connect to Data. Item Title Read More This is placeholder text. To connect this element to content from your collection, select the element and click Connect to Data. Item Title Read More This is placeholder text. To connect this element to content from your collection, select the element and click Connect to Data. Item Title Read More Load More Previous Next Need A Professional Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Creating and Managing Announcements Announcements are a great way to interact with your members and let them know about important updates. Create new announcements to deliver big news like product launches or upcoming events. Duplicate existing announcements on the fly and make necessary edits to save time. You can also check your statistics to see how people are responding to your announcements. Note: Your announcements appear when your members access the app you've chosen . Creating an announcement Create announcements from the Wix app or Wix Studio app. Share upcoming events, enticing sales, or extend a warm welcome to engage your community. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile Announcements under the Marketing . Tap Create New Announcement . Enter a title and body text for your announcement. Tip : Tap the Add icon at the bottom left to include media like images, videos, GIFs, or dividers. Tap Next . (Optional) Enable the Send a push notification to all site members toggle to notify site members about your announcement. Note : If you leave the toggle off, the announcement is visible in the app only, and site members won't receive any notifications. 8. Tap Publish . Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Mobile Announcements under the Marketing . Tap Create New Announcement . Enter a title and body text for your announcement. Tip : Tap the Add icon at the bottom left to include media like images, videos, GIFs, or dividers. Tap Next . (Optional) Enable the Send a push notification to all site members toggle to notify site members about your announcement. Note : If you leave the toggle off, the announcement is visible in the app only, and site members won't receive any notifications. 8. Tap Publish . Duplicating and editing an announcement Save time creating new announcements by duplicating existing ones. Make any necessary changes to them such as the title or content as needed to tailor messages to your audience. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile Announcements under Marketing . Tap the relevant announcement. Tap the More Actions icon . Tap Duplicate and edit . Make the necessary edits (e.g., update the title or content). Tap Next . (Optional) Enable the Send a push notification to all site members toggle to notify site members about your announcement. Note : If you leave the toggle off, the announcement is visible in the app only, and site members won't receive any notifications. Tap Publish . Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Mobile Announcements under Marketing . Tap the relevant announcement. Tap the More Actions icon Tap Duplicate and edit . Make the necessary edits (e.g., update the title or content). Tap Next . (Optional) Enable the Send a push notification to all site members toggle to notify site members about your announcement. Note : If you leave the toggle off, the announcement is visible in the app only, and site members won't receive any notifications. Tap Publish . Viewing announcement statistics Keep track of your announcement statistics, like the number of views and the specific members who have seen them. This can help you determine the visibility and impact of your announcements. Important: This information is only visible to you and cannot be seen by site members. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile Announcements under Marketing . Tap the relevant announcement to view the members who have seen your announcement. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Mobile Announcements under Marketing . Tap the relevant announcement to view the members who have seen your announcement. Note: When you duplicate an announcement, the statistics in the duplicate reset and start from scratch. FAQs Click a question below to learn more about creating and managing announcements. Can I update the name and profile image that appear next to my announcements? Yes. You can edit the name and profile image displayed next to the announcements you create. Go to your site in the Wix app. Tap your profile icon at the top. Tap Manage Account Settings . Tap Basic info . Update the details and tap Save . What is the difference between announcements and push notifications? Announcements are displayed within the app and directly engage members in conversations with your business. These are great to deliver product launches or upcoming events. Push notifications are the notifications your members get on their mobile devices, if they enabled notifications for your app. These notifications are completely customizable. You can have the announcement sent as a push notification to your member's device to ensure they never miss important updates. How can I delete an announcement? To delete an announcement from your mobile app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix, Spaces by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen that shows your announcement. Tap the relevant announcement and then tap Delete element . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? 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< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Exporting Your Designs from Figma Using Figma to design sections and elements? The Wix Studio plugin lets you turn your static designs into a responsive live site, with one streamlined process. You can import entire Figma frames, specific components and sections, or use our wireframes (UI kits). Once in Studio, you can enhance your designs with no-code animations, custom CSS, connection to business solutions like Wix Stores, and much more. We recommend keeping Figma and the Studio Editor open, in separate browser tabs, as you'll need both for this process. In the middle of the process and need help? Read our FAQs and troubleshooting info below. Step 1 | Prepare for the export Before trying to import designs from Figma, there's a few things we recommend checking. This will ensure a seamless transition from Figma to Wix Studio. a | Upload custom fonts to Wix Studio Make sure all of the fonts you're using on Figma are also available in your Wix account. It's better to upload the fonts to Wix in advance – otherwise, system fonts replace the fonts you intended to show. b | Compare the frame width to the editing size The Figma frame width should match the editing size of the relevant page in your client's site. If there's a mismatch, your design won't be exported in the same ratio, which means it will not appear in the right proportions in Wix Studio. Exporting elements? You should still check the width of the frame that contains them to ensure a 1:1 result. Step 2 | Install the plugin If you haven't already, install the Wix Studio plugin from the file you want to export. Once installed, you can easily access the plugin from any other designs in your account. Next, open the plugin panel from the Studio Editor. a | Install the plugin on Figma Open the file you want to export in your Figma account. Press Ctrl + K on your keyboard (Cmd + K on Mac). Click the Plugins and widgets tab. Search 'Wix Studio' and select Figma to Wix Studio from the results. Click Run . Sign in to your Wix account on the plugin. b | Open the tool on your client's site Go to your client's site in the editor . Click the Wix Studio icon at the top left. Hover over Tools . Click Import from Figma . Tip: This adds a new icon on the left side of the editor. Step 3 | Choose what to export from Figma After installing the plugin, go back to the file in your Figma account. The plugin lets you choose what to export–a frame, or your styles. We recommend exporting your styles first (i.e. typography and colors), so they're already set up in the Studio Editor by the time you start exporting frames. Which elements does the plugin recognize automatically? When you select a frame on Figma, our plugin is able to identify the following: Page Section Stack Container Button Text Image GIF SVG Note: Make sure your file is smaller than 250kb. The plugin does not auto-recognize menus, forms, galleries, videos and input elements. Once you import the frame to the Studio Editor, these specific elements won't be functional. However, you can quickly replace them with the available elements in the editor. To export from Figma: (If not already open) Open the relevant Figma file. Access the Studio plugin: Click the Figma icon to open the main menu. Hover over Plugins and click Figma to Wix Studio . Click Set up Export . Click Next . Verify that the editing size in Wix Studio matches the Figma frame width. When ready, click Start Export . Choose what to export and follow the steps: Styles Select frames that include all the colors and fonts that should be exported. This can be one or multiple frames, including top-level ones. In the panel, you’ll notice the plugin automatically recognizes the colors and typography in the frame(s) you select. This includes all text elements and their styles, such as font, size, color, and formatting, along with the colors present in text, buttons, shapes, and backgrounds in the selected area. Review the styles before exporting and once satisfied, click Export Styles . Once the export is complete, head back to the editor. Frame Click the frame you want to export. The plugin will show you a preview of the frame and its width – at this point, we recommend double-checking it matches the editing size in the editor. When ready, click Export Frame . Once the export is complete, head back to the editor. Step 4 | Complete the import in the editor Once the export is finished in Figma, go back to your editor and make sure there are no missing fonts or size mismatches. Working with a frame? You can choose whether to import it as a container, section, etc. To complete the import: Go to your client's site in the editor . (If not already open) Click the Import from Figma icon on the left. Depending whether you've previously imported from Figma to the current Wix account, refresh the panel: First time import: Click Refresh . Have previously imported: Click the the Refresh import icon . Depending on what you're importing, follow the steps below: Styles Review the colors and fonts that you're about to import. (If there are missing fonts) Click Upload Fonts and upload those that are missing from your account. Click Apply Styles to Site . (Optional) Go back to Figma to export the relevant frame. Frame Review the frame you're going to import: If the editing size doesn't match the Figma frame width, click Match Editing Size . Tip: Alternatively, you can resize the Frame on Figma and then export it again. See our FAQs section for more instructions. If there are missing fonts, click Upload Fonts . Select the relevant option next to Add frame as : Container , Section , Page or Stack . Click Add to Site . Enhance your Figma design: Adjust your design’s responsiveness using the Responsive AI tool or by manually setting the exact behavior you want. Add movement tailored to your exact specs with no-code animations and effects. Connect our business solutions for eCommerce, Bookings, Restaurants, Hotels and more Connect elements with the CMS to display dynamic content. FAQs Click a question below to learn more about importing designs from Figma. Can I import designs from Figma to an existing site? Yes, you can import your Figma designs to an existing site or to a brand new site. Can I import multiple pages at once? No. Currently, this option is not supported. Do my Figma designs automatically connect to Wix apps (e.g. Wix Stores)? No. You will need to manually install the relevant Wix app(s) on your client's site. What happens when importing menus, forms, and buttons? Will they function on my client's site? Buttons are imported as functional button elements if they have text only (more specifically, a symbol / frame with 1 text element and a fill color). If your button on Figma is a shape or icon, the plugin does not identify it as a button. Menus and forms are imported as regular text elements, so they won't function like the menus and forms offered by Wix Studio. After importing your design, we recommend replacing these elements with the menu and form elements available in the Studio Editor. How will my imported design look across breakpoints? As long as the desktop Figma frame width matches the editing size on the specific site page, the result will be accurate, and the designs will scale proportionally across breakpoints. If you want to make further adjustments for desktop, tablet or mobile, you can do it manually or use Responsive AI to optimize your designs for all breakpoints. If I make further changes to my Figma design after importing it to Studio, will they automatically sync? No, your changes won’t automatically update. Any changes need to be exported and imported again. Can I export designs the other way around, from Wix Studio to Figma? No. Currently, this option is not supported. Troubleshooting Experiencing issues while exporting your Figma designs to Wix Studio? Click an issue below to learn what caused it and how to resolve it. Before you troubleshoot: If you are unable to export your design, we recommend checking whether you have reached the rate limit on your Figma account . (On Figma) No styles appear in the panel when trying to export Make sure the relevant frame(s) is selected. You can see if it's selected or not on the canvas, as well as the Layers panel. For more specific tips, read below. Typography styles: If you can't see a specific typography style, check that: Live text elements were used. All relevant fonts are installed on your computer. Colors: Colors appearing in images cannot be automatically recognized. If needed, you can add them later on as custom colors in the Studio Editor (using their HEX, RGB or RSB codes). (In the editor) Can't see the option to add a frame as a page / section The options you see next to Add frame as depend on the specific frame you've exported: Page: Top-level frames only Section: Nested frames wider than 1001px Container: All frame sizes Stack: Frames with auto layout If you can't see the option you're looking for, you might have exported a frame that does not meet the above requirement. (In the editor) The design doesn't look proportionate after importing it When the Figma frame width does not match the editing size in the editor, the design automatically scales up or down. If your design isn't in the same proportions as it was on Figma, there might be a mismatch. Note: The editing size is set per page in the Studio Editor. If you prefer resizing the frame on Figma so it matches your editing size, you can use the Scale tool . Then, export the frame again. Still need help? What information should I include if I need to reach out for assistance? For us to best assist you, it helps to have the following information ready: The Figma URL of the relevant project Note: Make sure to make it public so our team can view it. A video or screenshot of the specific issue (If the issue relates to a specific frame) The frame name as it appears in the Layers panel on Figma. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Earning Points in the Wix Partner Program Earn points by building and upgrading sites or receiving certifications to level up in the Wix Partner Program . As you earn points, you'll unlock exclusive benefits designed to help grow your business. Earning points in the Wix Partner Program Ways to earn points Action Points earned Upgrade a Wix Studio site with a plan (as the first owner) 300 Upgrade a Wix Studio site with a plan (as a collaborator) 100 Upgrade a Wix site with a plan 100 Wix Studio certifications Get certified as a Web Designer 300 Get certified as a Developer 300 Points needed for key benefits What you get Points needed Marketplace eligibility 2000 points (Icon level) Direct access to the Partner Success Team 2000 points (Icon level) Revenue Share for Wix Editor sites 5000 points (Legend level) Get a full breakdown of the Partner Program levels and benefits . Important information about earning points Read the information below to understand how to become eligible for earning points, when they're applied, how long you can keep them and more. Click below to learn more. Eligibility for earning points You earn points for any site you upgrade with a plan, regardless of the plan type or discount applied. If you built and upgraded a site in another Wix account, you must be a collaborator on that site to earn points. Additionally, keep in mind that points are awarded for actions taken after joining the Partner Program. Sites you've upgraded before joining the program might not be eligible for retroactive points. Best practices for handover: To earn 300 points for upgrading a Wix Studio site, build the site in your own account and upgrade it there before you transfer it to your client’s account. If you build the site directly in your client’s account, or transfer it to your client before upgrading, you only earn 100 points because you are considered a collaborator. Receiving points When are the points added to the account? Points for upgrading a site with a plan are applied immediately. Points for certifications are added shortly after you're certified. Who gets the points? If you purchase a plan for a site and then reassign it to another site, you only receive points for the original site (which will then become a free site). Partner points are linked to the email address of your Wix account. You cannot move or merge points between different accounts. Make sure you are logged in to your main Partner account whenever you create or upgrade sites. Keeping earned points You keep your points as long as the site has an active plan. If the plan expires, is reassigned to another site, or is canceled within its trial period, you lose them. Tip: Points earned for upgrading Editor X sites with a plan will remain in your account. Viewing your points history Track your progress in the Partner level section at the top left of your Wix Studio workspace. View a breakdown of your total points, including upgraded sites, certifications, and any manual adjustments. To view your earned points: Go to Sites in your Wix Studio workspace. (If needed) Click the Workspaces drop-down at the top of Wix Studio to choose the workspace you want to access. Hover over the Partner level section in the top left of your workspace and click View Points : Premium sites: Points earned for upgraded sites. Certifications: Points earned for receiving Wix Studio certifications. Manual adjustments: Points added by our team. Click Close when you're done. FAQs Click a question below to learn more. Why did I receive 100 points instead of 300 for upgrading a site? There are a few common reasons why you may have received 100 points instead of 300. Editor type The amount of points you earn depends on which editor you used for the site you're upgrading. You earn 300 points only when you upgrade a Wix Studio site where you are the first owner. If you upgraded a site built on Wix Editor , you earn 100 points. Partner or client account The amount of points you earn also depends on the account where you built and upgraded the site. To earn 300 points for upgrading a Wix Studio site, build the site in your own account and upgrade it there before you transfer it to your client’s account. If you build the site directly in your client’s account, or transfer it to your client before upgrading, you only earn 100 points because you are considered a collaborator. Why did I lose points for a site I already upgraded? You keep your points as long as the site has an active plan. If the plan expires, is canceled during its trial period, or is reassigned to another site, the points for that upgrade are removed from your total. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Smart Chat: Managing Your Communication Channels and AI Replies Connect your communication channels to manage visitor conversations from your social accounts in Wix Inbox. Reply yourself when you want a personal touch, or turn on AI replies to answer your site's visitors automatically. Note: This feature is currently only available with WhatsApp Business. Learn how to connect WhatsApp Business to Wix Inbox . Managing your communication channels and AI replies Manage conversations from your connected social accounts. You can reply yourself when you want to add a personal touch, or use AI replies to respond to site visitors automatically. To manage your channels and AI replies: Go to Smart Chat in your site's dashboard. Click the Manage dropdown and select Channels . Check that the relevant channel is set up under Direct message channels . Note: Click Set Up to connect a channel. If the communication channel is already connected, you see Disconnect Account instead. (Optional) Enable the AI replies toggle to let AI reply to messages automatically. FAQs Click a question below to learn more. Do WhatsApp AI replies use AI credits? Yes, when AI replies to the incoming WhatsApp messages automatically, it uses the same amount of AI credits as AI chats on your site. I've activated AI replies for incoming WhatsApp messages. Does this mean AI will message site visitors first? No. AI will only send replies to incoming WhatsApp messages. It will never send a message to site visitors first. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Fulfilling Orders with the ShipBob Fulfillment Service ShipBob is a fulfillment service that stores your products in their warehouses and then packs and ships products to your customers whenever an order comes in. After setup, the fulfillment process runs automatically: Orders are forwarded from Wix to ShipBob ShipBob fulfills the order and creates a tracking number The tracking number is added to the order Customers automatically receive shipping confirmation sent from your store Step 1 | Add the ShipBob app To get started, go to the Wix App Market and add the ShipBob app. Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the ShipBob app in the search bar. Click Add to Site . Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the ShipBob app in the search bar. Click Add to Site . Dashboard Go to the Wix App Market in your site's dashboard. Search for the ShipBob app in the search bar. Click Add to Site . Step 2 | Sync store products with ShipBob After adding the ShipBob app, sync your products from the Wix dashboard. You have the option to sync products, orders, and tracking information at this stage, but we recommend that you start by syncing your products. Before you begin: If you created product options, make sure to enable the Manage pricing and inventory for variants toggle and track variant inventory amounts so that ShipBob can fulfill orders with variants accurately. Note that ShipBob assigns a unique identifier to each variant. To sync products with ShipBob: If you closed the Wix dashboard tab, reopen it: Go to Manage Apps in your site's dashboard. Click Go to Dashboard next to the ShipBob app. Select the Sync New Products checkbox and click Save . Step 3 | Complete account setup When you're ready, complete the setup process in your ShipBob account. This includes deleting the demo data (found in the ShipBob dashboard), connecting a credit card, and adding some details to your products. Learn more about completing account setup . Step 4 | Set how often you want to sync with ShipBob After the initial connection with ShipBob is established, you'll need to sync regularly so that when you add new products or get new orders, ShipBob is informed about the changes. You can set how often you want to sync. If for some reason, you want to stop syncing for a time, you can select the Pause option. Note that you can also sync manually at any time. Tip: When ShipBob receives orders with products that are not synced to their dashboard, a new product is automatically created. To set sync frequency: Go to Manage Apps in your site's dashboard. Click Go to Dashboard next to the ShipBob app. Click Sync Schedule . Select a sync frequency from the drop-down. Click Save . Tip: To sync manually, go to the Manage Apps tab and click Go to Dashboard next to the ShipBob app, then click Sync Now at the top right. Step 5 | Send inventory to ShipBob Next, your store products must be sent to a ShipBob warehouse. Start by selecting which ShipBob warehouse you want to work with - ideally the one closest to your customer base. To learn how to ship your merchandise to ShipBob, check out these resources: ShipBob article ShipBob video Note: Before ShipBob can start fulfilling orders, your products need to physically arrive at one of their warehouses. When you know how and when your products will arrive, you can sync your orders with ShipBob and set a date when they will start fulfilling orders. Step 6 | Sync store orders with ShipBob After shipping your products to ShipBob (or at least planning how to do so), you should have some idea of when they can start fulfilling your orders. In order for ShipBob to fulfill your orders, they need to start receiving your store orders. ShipBob offers the option of syncing orders automatically as they come in, or sending them manually. Learn how to sync store orders with ShipBob . Tip: Don't forget to set a start date when ShipBob will start fulfilling orders (Step 7 below). Step 7 | Set a date for ShipBob to start fulfilling orders To make sure orders aren't fulfilled twice (once by you and once by ShipBob) set the date ShipBob will start fulfilling relevant store orders. To set when orders are fulfilled: Go to Manage Apps in your site's dashboard. Click Go to Dashboard next to the ShipBob app. Click Connection Settings . Click the Date icon . Select a date. Click OK . Click Save This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Managing Collection Content from Your Live Site Manage your collection content directly from your live site by creating custom forms with input elements. This lets you gather and update information from site visitors in real time, keeping your site content fresh without backend access. For example, if you manage a real estate website, agents can submit and edit property listings directly on the site, ensuring accurate and current information. Start by creating a form with input elements to collect content from visitors. Connect these elements to your collection, set up interactive buttons for actions like submitting or deleting data, and optionally add tables or filters to enhance the user experience. Using the Studio Editor? We've simplified this process in the Studio Editor where you can add a dynamic manage item page . The dynamic manage page includes a pre-built page that allows authorized site visitors to manage collection content from your live site. You can also use Velo by Wix to streamline the process of creating content in your collection. Learn how to build a members area where visitors can easily view and update their personal profiles anytime. Before you begin: If you haven't already, add the CMS (Content Management System) to your site. Create a collection that you want people to manage from the live site. Step 1 | Create a form with input elements Build custom forms for your site's specific needs by adding input elements to your site. The elements used to make up your form accept content such as text and file uploads from visitors. Your collection saves the content submitted through the form. Learn more about creating a form with user input elements. Wix Editor Go to your editor . Go to the page or section where you want to create a custom form. Click Add Elements on the left side of the editor. Click Input . Click the type of input element you want to add. Click and drag the relevant input element onto the page. Click the input element you added and select Settings . Fill out the settings. The options vary depending on which input element you selected. (Optional) Click the Layout and Design icons to change the layout or design. Repeat steps 3-9 above to add as many input elements as your form needs. Studio Editor Go to your editor . Go to the page or section where you want to create a custom form. Click Add Elements on the left side of the editor. Click Input . Click the type of input element you want to add. Click and drag the relevant input element onto the page. Click the input element you added and select Settings . Fill out the settings. The options vary depending on which input element you selected. Click the Layout icon to adjust the text alignment and other layout options. Click the Design tab in the Inspector panel to customize the appearance of the element. Repeat steps 3-10 above to add as many input elements as your form needs. Step 2 | Connect the input elements to your collection Connect the input elements to a dataset that connects to the collection you want visitors to edit from the live site. Set the dataset mode that determines whether the dataset can read content from the collection, write content to the collection, or both. Then set the collection permissions that control which roles can view, add, update, and delete collection content. Wix Editor In your editor, click any of the input elements you just added. Click the Connect to CMS icon . Connect the element to a dataset that binds to the collection you want to manage on the live site: (If necessary) Select Collect content in the panel on the right. Tip: If you haven't added a dataset to the page yet, add a dataset first (see the next step) then select Collect content . Click the Choose a dataset drop-down and select a dataset that connects to the collection you want to manage on the live site. Note: If your page does not have a dataset yet, click + Add a Dataset to add one. Click the Value connects to drop-down and select the field you want the input to submit to. The field type determines what kind of data you can store in the field . Tip: To add and connect a new collection field, select + Add , enter a name for the field, choose the field type, and click Add . Set the dataset mode: Click Dataset Settings . Click the Dataset mode drop-down and choose an option: Write: The dataset can modify collection content, but cannot read content from it to show the content on the connected elements. Read & Write: The dataset can modify the collection content and read it to show it in the connected elements. Set the collection permissions: Click the permissions type next to Permissions . Click Advanced . (Optional) Click + Set permissions for specific roles to choose what each collaborator role has access to. Click the relevant checkboxes next to each role to choose whether visitors with the role can view, add new items, update existing items, or delete items: Everyone: This role applies to everyone who can access your live site. Selecting a permission for this role also selects it for the other roles in the table. Members: This role applies to site members only. Selecting a permission for this role also selects it for the 'Item's creator' role, the 'Collaborators' role, and any specific roles you add to the table. Item's creator: This role's permissions only apply to the specific items that a member creates themselves. For example, you can set permissions to allow the item's creator to update or delete only the items that they create. Selecting a permission for this role also selects it for the 'Collaborators' role and any specific roles you add to the table. Collaborators: This role applies to all collaborator roles with CMS access. Selecting a permission for this role also selects it for any specific collaborator roles you've set permissions for. Admin: This role applies to site owners and collaborator roles with CMS admin permissions. You cannot change the permissions of this 'Admin' role. Specific roles: If you add roles to the table, they apply to collaborators with specific CMS access roles. If you set permissions for a specific role, then deselect a permission in that role, the permission is also deselected in the main 'Collaborators' role. Click Save . Click Back to element at the top of the dataset settings panel to return to the element's connection options. (Dropdown and Selection Tags elements only) Choose how you want to manage the choices that visitors can select from in the element: Click the Show options from a collection toggle to choose where to manage the element's choices: Enabled: Use another CMS collection field for the choices. Connect the relevant dataset and choose the fields to use from the Labels and values connect to drop-down. Disabled: Click Manage Choices on the input element to set up the options visitors can select. Learn more about connecting Dropdown input elements or Selection Tags . (If enabled) For the collection you are using to display the options, set the dataset mode and collection permissions: Click Dataset Settings under the dataset that connects the list options. Click the Dataset mode drop-down and choose an option: Read: The dataset can read the collection content to show it on the connected elements. Read & Write: The dataset can modify the collection content and read it to show it in the connected elements. (Optional) Click the permission type next to Permissions to edit your collection's permissions & privacy settings . Click Save when you're done adjusting the permissions. Repeat these steps for each of your custom form's input elements. Studio Editor In your editor, click any of the input elements you just added. Click the Connect to CMS icon . Connect the element to a dataset that binds to the collection you want to manage on the live site: (If necessary) Select Collect content in the panel on the right. Tip: If you haven't added a dataset to the page yet, add a dataset first (see the next step) then select Collect content . Click the Choose a dataset drop-down and select a dataset that connects to the collection you want to manage on the live site. Note: If your page does not have a dataset yet, click + Add a Dataset to add one. Click the Value connects to drop-down and select the field you want the input to submit to. The field type determines what kind of data you can store in the field . Tip: To add and connect a new collection field, select + Add , enter a name for the field, choose the field type, and click Add . Set the dataset mode: Click Dataset Settings . Click the Dataset mode drop-down and choose an option: Write: The dataset can modify collection content, but cannot read content from it to show the content on the connected elements. Read & Write: The dataset can modify the collection content and read it to show it in the connected elements. Set the collection permissions: Click the permissions type next to Permissions . Click Advanced . (Optional) Click + Set permissions for specific roles to choose what each collaborator role has access to. Click the relevant checkboxes next to each role to choose whether visitors with the role can view, add new items, update existing items, or delete items: Everyone: This role applies to everyone who can access your live site. Selecting a permission for this role also selects it for the other roles in the table. Members: This role applies to site members only. Selecting a permission for this role also selects it for the 'Item's creator' role, the 'Collaborators' role, and any specific roles you add to the table. Item's creator: This role's permissions only apply to the specific items that a member creates themselves. For example, you can set permissions to allow the item's creator to update or delete only the items that they create. Selecting a permission for this role also selects it for the 'Collaborators' role and any specific roles you add to the table. Collaborators: This role applies to all collaborator roles with CMS access. Selecting a permission for this role also selects it for any specific collaborator roles you've set permissions for. Admin: This role applies to site owners and collaborator roles with CMS admin permissions. You cannot change the permissions of this 'Admin' role. Specific roles: If you add roles to the table, they apply to collaborators with specific CMS access roles. If you set permissions for a specific role, then deselect a permission in that role, the permission is also deselected in the main 'Collaborators' role. Click Save . Click Back to element at the top of the dataset settings panel to return to the element's connection options. (Dropdown and Selection Tags elements only) Choose how you want to manage the choices that visitors can select from in the element: Click the Show options from a collection toggle to choose where to manage the element's choices: Enabled: Use another CMS collection field for the choices. Connect the relevant dataset and choose the fields to use from the Labels and values connect to drop-down. Disabled: Click Manage Choices on the input element to set up the options visitors can select. Learn more about connecting Dropdown input elements or Selection Tags . (If enabled) For the collection you are using to display the options, set the dataset mode and collection permissions: Click Dataset Settings under the dataset that connects the list options. Click the Dataset mode drop-down and choose an option: Read: The dataset can read the collection content to show it on the connected elements. Read & Write: The dataset can modify the collection content and read it to show it in the connected elements. (Optional) Click the permission type next to Permissions to edit your collection's permissions & privacy settings . Click Save when you're done adjusting the permissions. Repeat these steps for each of your custom form's input elements. Step 3 | Add and set up interactive buttons After visitors make selections in the input elements, they need to click a separate button to submit the data. Create a 'Submit' button by connecting it to the dataset that connects to the collection being edited. Then set the button's click action to 'Submit'. You can add other buttons for specific editing actions such as creating new items, reverting selections, or deleting items. To let visitors cycle through the displayed items, you could add navigational 'Next / Previous item' buttons. Learn more about the various dataset click actions you can set for buttons or images. Wix Editor Click Add Elements on the left side of the editor. Click Button . Click and drag the button you want to use as your submit button onto the page. You can use any of the following button types: Themed Buttons , Text & Icon Buttons , Icon Buttons , or Image Buttons . Tip: Alternatively, you can add an image and use it as your submit button. Click Change Text & Icon and enter the text you want to display on the button (e.g. "Submit"). Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset connected to your submissions collection. Click the Click action connects to drop-down and select Submit . (Optional) Add success and failure messages that appear when submissions are submitted successfully or unsuccessfully: Click + Add success message then click + Add failure message . Click and drag both messages to the place where you want them to appear. They can overlap because the messages do not display at the same time. Click Edit Text on each message to edit the messages. Select the button and click the Connect to CMS icon . Then click the When successful, navigate to drop-down, and select an option: Stay on this page: The visitor stays on the same page after submitting the form. A link: The visitor is redirected to another page after submitting the form. Click Choose under Choose a link and set up the link. Click the button and select the Design icon to customize the appearance of your submit button . Add more interactive or navigational buttons: Repeat steps 1-3 above to add more buttons. Select the relevant button and click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset that connects to the collection you want visitors to be able to edit. Click the Click action connects to drop-down and choose the click action you would like the button to have (e.g. New, Revert, Delete). Learn more about all the available dataset click actions . Repeat these steps for each interactive button you need. Customize each button's design, layout, and settings. Studio Editor Click Add Elements on the left side of the editor. Click Button , then drag the button to where you want it to appear. Tip: Alternatively, you can add an image and use it as your submit button. Click Change Text and enter the text you want to display on the button (e.g. "Submit"). Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset connected to your submissions collection. Click the Click action connects to drop-down and select Submit . (Optional) Add success and failure messages that appear when submissions are submitted successfully or unsuccessfully: Click + Add success message then click + Add failure message . Click and drag both messages to the place where you want them to appear. They can overlap because the messages do not display at the same time. Click Edit Text on each message to edit the messages. Select the button and click the Connect to CMS icon . Then click the When successful, navigate to drop-down, and select an option: Stay on this page: The visitor stays on the same page after submitting the form. A link: The visitor is redirected to another page after submitting the form. Click Choose under Choose a link and set up the link. Click the button and select the Design tab from the Inspector panel to customize the appearance of your submit button . Add more interactive or navigational buttons: Repeat steps 1-3 above to add more buttons. Select the relevant button and click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset that connects to the collection you want visitors to be able to edit. Click the Click action connects to drop-down and choose the click action you would like the button to have (e.g. New, Revert, Delete). Learn more about all the available dataset click actions . Repeat these steps for each interactive button you need. Customize each button's design, layout, and settings. Step 4 | (Optional) Add a table to select and edit specific items You can add a table that displays the collection content visitors will edit. Visitors can click in the table to select the item they want to edit, then use the input elements and interactive buttons to add or update the content. Alternatively, you could add text and images and connect them to the same dataset as your inputs. As visitors click your navigational buttons to cycle through the items, the connected text and images will dynamically adjust to show the content the visitor is editing. Wix Editor Go to your editor . Click Add Elements on the left side of the editor. Click List . Click Tables . Click and drag the table you want to use onto the page. Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset that your input elements also connect to. Click the relevant drop-downs under Connections to choose which collection fields connect to each column. Customize your table . Publish your site if you're ready to make the changes go live. Studio Editor Go to your editor . Click Add Elements on the left side of the editor. Click Layout Tools . Click Tables . Drag a table onto the page. Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the same dataset that your input elements connect to. Click the relevant drop-downs under Connections to choose which collection fields connect to each column. Customize your table . Publish your site if you're ready to make the changes go live. Step 5 | (Optional) Add a filter to only show members items they created You can set up the page so that everyone can view the collection items, but when site members log in, they can only view and update items they created themselves. This way, when site members log in to update their own data, they won't have to scroll through all the items created by other members. To do so, add a dataset filter for the Owner (Text) field set to is logged in . You should also set the following advanced collection permissions: View: Everyone Add: Members Update: Item's creator Delete: Item's creator or Collaborators (depending on who you want to be able to delete the items) Important: The Owner (Text) field is only available as a dataset filter on regular datasets. Dynamic page datasets do not have this option. If you want to use this feature on a dynamic page, you can add a regular dataset to the page and connect it to the relevant elements. Then, add the Owner (Text) field dataset filter to this regular dataset. Wix Editor Go to the relevant page in your editor . Go to the relevant dataset settings: Click CMS on the left. Click Manage Page Connections . Click the More Actions icon next to the relevant dataset and select Dataset settings . Click + Add Filter under Filter . Click the Field drop-down and select the Owner (Text) field at the bottom of the list. Leave the Condition set to is and the Status set to logged in and click Add Filter . If needed, edit the collection permissions . Publish your site when you are ready to make the changes go live. Studio Editor Go to the relevant page in your editor . Go to the relevant dataset settings: Click CMS on the left. Click Manage Page Connections . Click the More Actions icon next to the relevant dataset and select Dataset settings . Click + Add Filter under Filter . Click the Field drop-down and select the Owner (Text) field at the bottom of the list. Leave the Condition set to is and the Status set to logged in and click Add Filter . If needed, edit the collection permissions . Publish your site when you are ready to make the changes go live. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Adding and Setting Up the Payroll Calculator The Payroll Calculator app is a great way to set pay rates for your staff and calculate gross pay for your payroll. Choose from a flat rate per service, per participant, or a percentage rate based on total session price. Adding the Payroll Calculator app to your site Add the Payroll Calculator app via the Wix App Market. The app then accesses your site information and adds your Wix Bookings staff and services automatically. To add the Payroll Calculator app to your site: Go to the Wix App Market . Search for Payroll Calculator . Click Add to Site . Setting up the Payroll Calculator app Choose what kind of rate you use to pay your staff members for the services they offer: flat, percentage or participant rate. You can also set different rates for different services. Notes: The percentage rate is based on the session price. If a customer uses a coupon, the staff pay is still based on the original session price, not the discounted price. For courses, the percentage rate is based on the total price of the course, not per session. To set up the Payroll calculator app: Go to Payroll Calculator under Apps in your site's dashboard. Click Start Now . Set your pay rates by clicking to select any of the following options: Note: You can select more than one option. This affects the options you see in step 5 below. Flat Rate: Staff members earn a fixed rate per session worked (e.g. $100 per class). Percentage rate: Staff members receive a percentage of each session's price. For example, 50% of a class that earns $300 means the staff member earns $150. Participant rate: Your staff members get paid for each participant that books or attends their session. Click Continue . Set your initial pay rates: Enter the relevant information for each option you chose above. You can customize these rates by staff and service later: Flat rate: Enter the amount per session and then click Continue. Percentage rate: Enter the percentage rate per session and then click Continue. Participant rate: Choose whether Booked participants or Checked-in participants get counted in the participant rate for classes. Enter the relevant pay rate per participant. Note: The participant rate for courses is always based on booked participants. Click Continue . Customizing staff rates You can manage and update how each staff member gets paid for their bookings at any time on the Payroll Calculator app. You can also create participant tiers for services with a participant rate. For example, you can pay a rate of $5 per participant for up to 5 participants. From 5 to 10 participants, the rate increases to $10, and so on. This is a great way to encourage your staff to offer a great service, and promote themselves. Tip: You can filter which services you see for each staff member using the services drop-down near the top right. You can also filter which rates you pay the staff member by selecting or deselecting the checkboxes at the top. To customize staff rates: Go to Payroll Calculator under Apps in your site's dashboard. Click Customize Rates at the top. Click Set Up Rates under the relevant staff member. Enter the relevant flat, percentage or per participant rates next to each service the staff member offers. Note: You can combine a flat rate with a participant rate. This ensures your staff gets a base fee (even if no one books or attends the service) plus an additional fee for each participant. (Optional) Create participant tiers for services with a participant rate: Click the Add participant tiers icon next to the relevant service. Click to enter the From and To numbers of participants for the first tier. Enter the relevant rate. Enter the To amount and the rate for the second tier. (Optional) Click + Add Participant Tiers and enter the relevant To number and rates. Click Save at the top. Exporting reports from the Payroll Calculator app View detailed reports for each staff member and send them as references for their payroll calculations. You can save and export these reports offline, which is useful if you need to share them with your accountant. You can export two types of reports: Total Payroll Report : Shows the payroll totals for the entire business, including all staff, within the chosen timeframe. Detailed Staff Report : Shows a detailed report including all sessions for each staff member, within the chosen timeframe. To export payroll reports from the Payroll Calculator app: Go to Payroll Calculator under Apps in your site's dashboard. Choose what you want to do: Export the entire staff payroll You can export a detailed breakdown of your entire staff's payroll for a specific time period. The report includes: the staff member in charge, session name and type, date and time, number of participants, and the payout per session. To export your entire staff's payroll: Click to select the relevant time frame from the drop-down in the top left. Click to select the relevant start date from the next drop-down. Click Export Payroll at the top. Export a single staff member's payroll You can export a detailed breakdown of a staff member's sessions for a specific time period. The report includes: the staff member in charge, session name and type, date and time, and the number of participants. If the pay rate for one of their services is per participant, the report also includes participants' names and the corresponding payout. To export the payroll for a specific staff member: Click to select the relevant time frame from the drop-down in the top left. Click to select the relevant start date from the next drop-down. Click Export Breakdown next to the relevant staff member. FAQs Click a question below to learn more. How is the value of a session redeemed from packages and memberships calculated? The value of a session redeemed from a plan is calculated by dividing the plan cost by the number of sessions in it. This does not apply to unlimited memberships. What rates apply to course sessions? You can set a participant rate for your courses, based on booked participants, but not checked-in participants. For courses, the percentage rate is based on the total price of the course, not per session. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings Request: Archiving Past Services in Their Original Categories Currently, you can’t archive past services in Wix Bookings while keeping them in their original categories. This feature would let you archive completed sessions so they’re hidden from active lists but still visible in their original category for records, keeping your dashboard tidy. For example, you could archive last year’s courses but still find them under “Spring 2024.” We are always working to update and improve our products, and your feedback is greatly appreciated. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit