< Back Billing & premium subscriptions Upgrading to a Premium plan Choosing a Premium Plan As your website grows, it’s important to choose the right Premium plan to accommodate your needs. Our website builders allow you to create and customize your site, but upgrading to a Premium plan provides additional features that enhance your online presence including: Increased Storage & Bandwidth : Manage larger files and support more visitors easily. Marketing Tools : Access to the marketing suite to grow your business. Custom Domain : Use your own domain name and remove Wix branding. Premium plan features All plans allow you to have a custom domain , 24/7 Wix Customer Care, and the removal of Wix branding as standard. Browse the plan overview below to see which package can best help your business, or visit our upgrade page for the most up-to-date list of features. Using Wix Studio? Browse our Studio plans . Light 1 year free domain voucher (yearly plans only) 2 collaborators 2GB storage Light marketing suite 4 lead-capture forms Up to 10 fields per form Site analytics Core 1 year free domain voucher (yearly plans only) 5 collaborators 50GB storage Basic marketing suite 10 lead-capture forms Up to 50 fields per form Site analytics Accept payments Basic eCommerce Customer accounts Bookings platform Business 1 year free domain voucher (yearly plans only) 10 collaborators 100GB storage Standard marketing suite 25 lead-capture forms Up to 75 fields per form Site analytics Accept payments Automated sales tax (100 transactions per month) Standard eCommerce Customer accounts Bookings platform HIPAA compliance Business Elite 1 year free domain voucher (yearly plans only) 100 collaborators Unlimited storage Advanced marketing suite 75 lead-capture forms Up to 100 fields per form Site analytics Accept payments Automated sales tax (500 transactions per month) Advanced eCommerce Customer accounts Bookings platform HIPAA compliance Advanced developer platform Priority Customer Care Which plan is right for you? We have several plans available for you to choose from. Which one best fits your needs? I want to establish a basic online presence If you’re looking to establish a basic online presence and want a simple, attractive site without Wix branding, the Light plan is ideal for you. It allows for a custom domain and provides essential features to get you started. I plan to sell products or services If you need robust business features like eCommerce capabilities and payment processing, consider the Core or Business plans. These plans include a custom domain and a suite of marketing tools to help you effectively manage and grow your online business. I need a high-traffic website that requires advanced functionality For high-traffic businesses that need custom functionality and scalability, the Business Elite plan is the best choice. It offers advanced capabilities, supports multiple sites in various languages and currencies, and includes access to custom API solutions for enhanced performance. FAQs Click a question below to learn more about Premium plans. Why am I asked to upgrade if I already purchased a plan? Since different plans offer different features, it's possible that you're trying to use a feature that's not included in your plan. For example, if you purchased the Light plan, you won't be able to accept payments through your site. Go to Premium Subscriptions to check which plan you purchased. Another possibility is that you upgraded the wrong site. Site plans are valid for a single site only. However, if you upgraded the wrong site, you can easily reassign the plan to the correct one. Can I access all Wix products without purchasing a plan? Free Wix sites offer access to most, but not all, Wix products. Some products, such as Velo by Wix, provide a limited degree of access. Learn more about using Velo with a free Wix site . How do I get my free domain? Selected yearly or multi-year plans come with a 1 Year Free Domain voucher . You can choose your own domain name with suffixes such as .com, .net, and .org, among others. You can find your available vouchers in your Premium Vouchers page . Notes: The domain voucher is only included with the first time purchase of a yearly upgrade plan and cannot be used for renewals or upgrades. The voucher is redeemable within 60 days of your purchase, and can only be used to purchase a new domain from Wix. How can I get my own personalized email address? Once you have your own domain, you can purchase a Google Workspace plan to get a custom email address, such as info@mystunningwebsite.com. The Google Workspace plans include access to Google Calendar, Docs, Sheets and Slides. Where can I find my billing information? To view your billing information and history, sign into your Wix account and go to Premium Subscriptions . What payment methods are accepted for plan subscriptions? Wix accepts a wide range of payment methods, including major cards such as VISA, MasterCard, American Express, Discover, JCB and Diners. Other payment methods may also be available depending on where you are located. How do I know if an enterprise solution is right for my business? The Wix Studio enterprise solution provides large-scale businesses with the agility they need. The enterprise solution offers powerful and customized solutions for leading businesses. With an exclusive multi-site dashboard , businesses can access account-level tools that boost efficiency with access to centralized assets management, account data, marketing tools, and more. Learn more about our enterprise solution . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Requiring a Customer Phone Number When Checking Out with PayPal When accepting payments with PayPal, you can make sure your customers include their phone number by making the field mandatory. To require a phone number for customers using PayPal checkout: Sign in to your PayPal account. Click your name at the top right. Click Account Settings . Click Website Payments on the left. Click Update next to Website Preferences . Scroll down to the Contact Telephone Number section. Select the On (Required Field) checkbox. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Setting Prices in the Wix Photo Albums Store Important: Wix Photo Albums Store is not available to all users. As of February 2023, it is no longer possible to add Wix Photo Albums Store to your site. As an alternative, you can add Wix Stores to your site and connect it to Printful to sell your photos. Prices for your items in your Photo Albums Store are set during the initial setting up of your store. You can change these prices at anytime. How to change your prices depends on what type of files you are selling in your store. Note: Each individual image is set at the same price. It is not possible to set bundle pricing for photos. Click here to vote for this feature. Currently, it is not possible to set different prices on each album in your Photo Albums Store. Click here to vote for this feature. It is also not possible to set up special offers or discount coupons in your Photo Albums Store. Setting prices for digital and prints If you've opted to sell both digital files and prints, follow the steps below to set the prices for both digital and print. To set prices for digital and prints: Go to your Photo Albums Store. Click the Pricing tab. Click the Expand icon on the relevant file to edit. Enter in your new price amount for each file. When you're ready, click Save . Setting prices for digital files only If you've opted to sell just digital files of your photos, follow the steps below to set the prices for your digital files. To set prices for digital files only: Go to your Photo Albums Store. Click the Licenses tab. Enter in your new price amount for each file. When you're ready, click Save . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Pay-Easy or Convenience Stores No Longer Available to Connect as a Payment Method (Through GMO) Important: GMO-Epsilon is no longer available to connect as a payment provider in Wix and payment methods through GMO are no longer available. From April 1st, 2025, GMO-Epsilon will discontinue operations for existing Wix users. To continue accepting payments, GMO-Epsilon users must change their provider for accepting payments. General Info Supported countries Japan Transaction fees Pay-Easy : From 3.5% per transaction. Minimum monthly fee: 1,000 Japanese Yen. Convenience Stores : From 130 Japanese Yen per transaction. Minimum monthly fee: 1,000 Japanese Yen. Account activation time Up to 1 month Supported currencies JPY Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit Epsilon Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: FAQs Google Workspace integrates with your Wix account, offering professional business email addresses and productivity tools to enhance your business's credibility and communication. This article includes questions to our most frequently asked questions about the Google Workspace Google Workspace and your Wix account Click a question below to learn about the way your Wix account interacts with Google Workspace . Can I transfer a Google Workspace business email from my Wix account to Google? Yes, you can transfer a Google Workspace business email from Wix to Google. This action disconnects the Workspace business email from your Wix account. To do so, contact Wix Customer Care for assistance. Note: This is an irreversible action. Once transferred to Google, you cannot repurchase the business email through Wix. What happens to my Google Workspace account if I cancel my Wix subscription? If you cancel your Wix subscription, your Google Workspace account remains active. This means that you will need to manage your billing and services directly through Google. How do I renew my Google Workspace subscription through Wix? Your Google Workspace subscription renews automatically. Ensure your payment information is up-to-date in your Wix account to avoid any interruptions. Is there customer support available for Google Workspace through Wix? For issues related to billing or account management through Wix, contact Wix Customer Care . For technical issues related to Google Workspace services, you can also contact Google Workspace support directly. Using the Google Workspace Click a question below to learn about working with your Google Workspace. Why can't I sign into my Google account? If you're having difficulty logging in, it could be due to incorrect credentials or other issues with your account . I forgot my admin password. How can I access my account? If you're an admin user and can't sign in to your own Google Workspace account, you can reset your password or update your recovery info from your Wix account. If you've forgotten your admin password and you're having trouble resetting it in your Wix account, learn how to recover administrator access on Google's support page . How can I change a business email username? Changing a business email username is straightforward, but must be done through the Google Admin Console. Follow the instructions on changing a business email us . Why do I have missing emails? Missing emails can result from various issues, including filters, forwarding settings, or accidental deletion. Check the Google Workspace Help Center for troubleshooting missing emails. Is there a limit to how many emails I can send per day? Google Workspace imposes limits on the number of emails you can send daily to prevent spam and ensure account security. Learn more about email sending limits . Is there a storage limit on Google Workspace business email plans? Yes. Depending on the Workspace plan you've chosen, the storage limits are as follows: Business Starter : 30 GB cloud storage per user Business Standard : 2 TB cloud storage per user Business Plus : 5 TB cloud storage per user Tip : Visit Google to see how much storage you're currently using . If you require additional storage, you have 3 options: Delete unwanted files, media and emails from your Workspace account. If you're not on the Business Plus plan, you can upgrade to a plan with more storage . You can increase the shared storage in your workspace by purchasing additional business emails . Important : If you exceed your Google Workspace storage limit, your account may be suspended. This means you'll no longer be able to send or receive emails, add new files to your Google Drive or collaborate on Google Docs, Sheets, Slides, Drawings and Forms. If you have a Google Voice add-on, your service may be cancelled. If so, you'll receive a refund for the remaining days left on your Google Voice subscription. Can I set up alias addresses for a domain? Yes, you can set up an alias for a domain. Domain aliases l et you add additional domains to your account, allowing users to receive emails at different domain addresses. Get details on domain alias addresses . Can I set up alias addresses for a specific business email? Yes, you can set up alias addresses for a specific business email. Alias addresses a llow you to receive emails at different addresses without creating multiple accounts. Find more information on setting up alias addresses . How can I connect Google Workspace with Outlook? Yes, You can inte grate Google Workspace with Outlook to manage your emails, calendar, and contacts in one place . Follow the steps to connect Google Workspace with Outlook . How can I connect Google Workspace to a mail client using IMAP? To connect Google Workspace to a mail client using IMAP, enable IMAP in your Google account settings and follow Google’s setup instructions. For security, you’ll need to authenticate using OAuth, a method that uses secure tokens instead of passwords to grant apps access to your account. Follow the instructions on connecting to a mail client using IMAP. Can I use the Gemini AI assistant with my Workspace account? Yes. Google recently added its best AI features to their Google Workspace plans. This means that you’ll now have access to the Google Gemini AI assistant . Gemini can help you draft emails, summarize documents, organize projects, and much more. Can I cancel auto-renewal for my Google Workspace account purchased through Wix? Yes. If desired, you can disable auto-renewal at any time. Additionally, if you need to view details of your previous payments, you can find your invoices in your Billing History . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Privacy and GDPR Articles Wix and the Lei Geral de Proteção de Dados (LGPD) Wix.com is 100% committed to data protection. That’s why we welcome the Lei Geral de Proteção de Dados (also known as the LGPD), which was passed by the Brazilian parliament and came into force in August, 2020. What is the LGPD? The LGPD is a regulation intended to strengthen and unify data protection for all Brazilian citizens. It aims to protect the fundamental right to privacy and the protection of personal data. Wix and the LGPD Customer trust is our absolute top priority. We have worked with a team of experts and have implemented the required adjustments to our products, services, and documentation, to ensure compliance with the LGPD. This empowers Wix customers to get more control over their personal data and gain the tools necessary to protect the information of visitors to Wix sites. We are dedicated to data protection and have effectively reinforced this over the past 10 years. What are we doing to ensure data protection for all our customers? We employ full-time security consultants, dedicated to the security of our customer information . Wix is Payment Card Industry Data Security Standards ( PCI DSS ) compliant and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. We regularly perform internal security audits to maintain our ISO/PCI security certifications. Wix's signup and login services are completed through a secure server ( HTTPS/SSL ). Wix uses cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from our servers. In accordance with the LGPD, site visitors have the right to access their data or to be permanently deleted from your databases. Wix has developed tools to assist you in becoming LGPD compliant: The right to access The right to be deleted Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: Allowing Access for ‘Less Secure Apps’ in Your Business Email Google has recently added a feature which blocks access for certain apps or devices which are not up to modern security standards. You can manually enable access for less secure apps, however this must be done through your Google Workspace admin console , not through your Wix account. If you are not the admin, ask your admin to enable the app. Note: If you have only one business email, you are considered the admin. The settings referred to in the link below are found under the Admin console, not in your user dashboard. Learn more about controlling access to less secure apps . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Symphony by Wix Symphony: Choosing a Plan Upgrade to a paid plan to get more from your team of AI agents. Paid plans give you more AI credits each month, more agent activity, and more connected tools. Plan features Each plan includes your conductor Maestro, multiple AI agents, tool integrations, and 24/7 agent activity. Choose a shorter subscription with a monthly plan, or save money with a yearly plan. Browse the plan overview below to see which package best suits your business. Free Best for getting started and seeing what Symphony can do for you. 500 AI credits per month (up to 100 per day) 2 bonus agent actions 2 bonus business briefings Multiple AI agents Agents work across a few integrations Basic Best for growing your business with regular help from your agents. 2,000 AI credits per month (no daily limit) 5 bonus agent actions 5 bonus business briefings Multiple AI agents Agents work across more tools Pro Best for a team of active agents across more of your tools. 5,000 AI credits per month 10 bonus agent actions 10 bonus business briefings Multiple AI agents Agents work across your entire toolstack Extended agent activity Max Best for a team of agents working at full capacity. 12,000 AI credits per month (30,000 with Max+) 20 bonus agent actions 20 bonus business briefings Multiple AI agents Deep agent activity across every tool Priority customer support FAQs Click a question below to learn more about Symphony plans. What are AI credits? AI credits are the usage your agents draw on for background work, such as running a task or reaching out to a contact. Learn more about AI credits in Symphony . What happens if I run out of credits? Your agents pause their background work until your credits renew or you upgrade. Chatting with Maestro stays free if you have an upgraded plan. Note: Chatting with Maestro uses AI credits with the free plan. If you are using a free plan, you need to wait for your credits to renew before chatting with Maestro again. Can I change my plan later? Yes. You can upgrade or downgrade your plan at any time. Is there a free trial for Symphony? There's a free plan you can use to try Symphony for as long as you like. How am I billed for my plan? Plans renew automatically so that your team of agents never experiences downtime. Monthly subscriptions are charged each month, and yearly subscriptions are charged annually. You can view information about your subscription, renewal dates and billing history in your account. How do I change my payment method and billing details? You can change the card details you use to pay for your Symphony plan at any time. If you have an Apple device and paid for your subscription in the App Store, you need to change your payment information in the App Store. You can also change the billing details your invoices are addressed to. For example, you can change your name, email, billing address, and tax ID where applicable. To change your payment method: Go to Settings from the sidebar menu. (On the app) Tap the Settings icon at the bottom of the menu. (On web) Click your profile at the bottom of the menu. Click Change or Switch next to your plan's name. Click Change payment method at the bottom of the page. Enter your new payment details and click Save card . To change your billing details: Go to Settings from the sidebar menu. (On the app) Tap the Settings icon at the bottom of the menu. (On web) Click your profile at the bottom of the menu. Click Change or Switch next to your plan's name. Click Billing details at the bottom of the page. Enter your new billing details and click Save . How do I cancel my plan? Yes. You can cancel your subscription within 14 days of your initial purchase and you’ll receive a refund for the remainder of your subscription. After 14 days you can turn off auto renew and your plan will expire at the end of your billing period (monthly or yearly). You’ll continue to enjoy your plan’s benefits until your plan expires. You can change your mind any time before then by turning auto renew back on. To cancel your plan: Go to Settings from the sidebar menu. (On the app) Tap the Settings icon at the bottom of the menu. (On web) Click your profile at the bottom of the menu. Click Change or Switch next to your plan's name. Click Cancel plan at the bottom of the page. Tip: You can choose Keep my plan if you change your mind. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Privacy and GDPR Articles Preparing Your Wix Site for the LGPD About the LGPD The Lei Geral de Proteção de Dados (LGPD) - which came into force in August, 2020 - aims to protect the fundamental right to privacy and the protection of the personal data of Brazilian citizens. This regulation affects any entity (including websites) that processes Brazilian citizens' personal data. Whether or not you, or your business, is located in Brazil; if you have Brazilian site-visitors or, if your marketing campaigns target Brazilian citizens, this affects you. Important: As stated in our Terms of Use , it is your responsibility to ensure that Wix services are permitted and abiding by local laws. Any information contained herein is not legal advice and you should not rely upon it as such. The LGPD can require several actions from site owners, depending on how you plan to use site-visitors’ data. If you are uncertain about your responsibilities, it is always wise to get legal advice from an expert. Building an LGPD-Compliant Website with Wix You can build a stunning LGPD-compliant website at Wix. Be aware that there are steps you must take to ensure your site is LGPD-compliant. Wix is a DIY (do-it-yourself) platform. We aim to make it easy to use our platform to comply with privacy and data protection laws like the LGPD. Wix provides you with specific tools to help you give your site-visitors control over their personal data. These tools implement technical and security measures to ensure that your customers’ personal data is protected as it crosses borders. Learn more about your role as a site owner As a site owner, you are considered the Controller of your site-visitors’ data. This means that you are the one who is choosing what data to collect from your site-visitors and you decide how it will be handled. Wix.com is a Processor for your site-visitors’ data. This means that Wix will only process your site-visitors’ data following your instructions and on your behalf. Wix.com will not process your site-visitors’ data for our own benefit. For more information about Wix’s obligations as a data processor for your customer data, see our Data Processing Agreement Wix.com gives you tools to be LGPD compliant. However, there are multiple and essential steps you will need to take on your side. Compliance with the LGPD is the responsibility of each site owner. You are the one who is deciding what data will be collected and how it is handled. Helping Your Wix Site Meet LGPD Requirements Use the following information and recommendations to prepare your site for the LGPD: Create a Privacy Policy Transparency and communication with your site visitors are key elements of the LGPD. As part of the regulation, you must let your site visitors know how you collect, store and use their data - in a clear and transparent way. In addition, you must comply with your site-visitors' requests to receive a copy of their data that is processed on your site. A privacy policy is a statement that discloses the ways in which your website gathers, uses, discloses and manages your site visitors' data. Wix cannot provide you with legal advice on how to write a privacy policy. However, we do recommend that you maintain a clear and comprehensive privacy policy for your website, in accordance with both the LGPD and local privacy regulations. Learn how to create a Privacy Policy . For information on how Wix handles your site visitors' data, please review sections 4, 12, and 13 of Wix's Privacy Policy . About Data Storage and Data Transfers Wix can store your site visitors' data in a number of locations. Your site visitors ́ personal information may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law. Wix is a global company that respects the laws of the jurisdictions it operates within. The security of sensitive data is of extreme importance to Wix and we are 100% committed to data protection. See all the security certifications received by Wix.com. About Cookies and Cookie Banners The LGPD does not explicitly require that you get affirmative consent from site visitors before placing cookies (and similar technologies) on their device. However, you are required to provide complete information about which cookies you are using (you can use your privacy policy to provide such information to your visitors) Learn more about which cookies are placed on your site-visitors' browsers . You can use the Wix Privacy Center to add a cookie banner to your site. With a cookie banner, your visitors can give their consent to non-essential cookies to be placed on their device. Learn more about Privacy and Cookies . Request Consent to Process Your Site Visitors’ Data The LGPD establishes ways in which you can lawfully process your site visitors’ data. Requesting your site visitors’ consent is just one of the ways to lawfully process data. Sometimes consent will not be the best method for your business. Learn more about the principal bases for processing data Under the LGPD, you may process data: With the consent of the data subject To comply with a legal or regulatory obligation of the controller To execute public policies provided in laws or regulations, or based on contracts, agreements, or similar instruments To carry out studies by research entities that ensure, whenever possible, the anonymization of personal data To execute a contract or preliminary procedures related to a contract of which the data subject is a party, at the request of the data subject To exercise rights in judicial, administrative or arbitration procedures To protect the life or physical safety of the data subject or a third party To protect health, in a procedure carried out by health professionals or by health entities To fulfill the legitimate interests of the controller or a third party To protect credit (referring to a credit score) Choose the best and most appropriate data processing method for your business. If you want to receive affirmative consent from your site visitors before processing their data, you can do so by: Displaying a Cookie Banner on Your Site Using Wix Forms to Receive Explicit Consent Creating a Custom Form and Connect it to a Database using Velo by Wix Adding a Policy Checkbox to Your Wix Stores Checkout Page Customizing Your Booking Form’s Fields in Wix Bookings To ensure regulatory compliance, we recommend reviewing details of the regulation , as well as seeking legal advice. Use Wix Tools to Access and Delete Your Site Visitors' Data In accordance with the LGPD, site visitors have the right to access their data or to be permanently deleted from your databases. Wix has developed two main tools to assist you in becoming LGPD compliant: The right to access . The right to be deleted . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: Adding an SPF Record to your Business Email An SPF (sender policy framework) record permits your mail server to send email on behalf of your domain. This helps to prevent spammers from sending messages with forged email address, claiming to be from your domain. If you have a Google Workspace business email, you can add an SPF record for your domain. Note: The SPF record should be added to the TXT field. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Creating a multilingual website Wix Multilingual basics Wix Multilingual: About Locales A locale is a combination of language and region. Add locales to adjust your site's text for different physical areas of the same language. Locales align your site's content with the distinct needs of your target audience. For example, set versions of your site for English in England (en-GB) and in Ireland (en-IE). Each version will get its own URL and regional formats (e.g., metric vs. imperial systems). Note: Setting locales is optional. Locales may be beneficial for sites that have different content per region. Selecting a region may reduce SEO discoverability in other regions. When adding locales can be beneficial Adding locales depends on the content you want to display to your target audience. It can be beneficial for sites that: Focus on specific groups of people. Cater to different regional preferences within the same language. Have content which varies between regions. Example 1: A few regions with the same language This is the best use case for adding a region per language. For example, let's say you built a site for a law firm with offices in both Australia and New Zealand. You can display your local teams in your sites about page for each country. It's justified to add locales because you know that your business is in specific places. Although both places speak English, you have different content for each site version. This may include different team members, legal terms, images of your offices, contact information, etc. Example 2: One prominent main language and one with a specific local Assume your site has a large audience in English. Now, you want to create specialty content for an English-speaking region like Australia. You can keep English (en) as your site's main language and not add a region. Later, if you have a distinct content variation, you can add a secondary language with a region (en-AU). Example 3: One region with a few languages This use case does not justify adding a region per language. For example, let's say you built a site for an online store. Your audience is in Canada, where both English and French are official languages. You can select one of these languages as a main language and the other as a secondary language. You don't need to add locales. The reason is that search engines already know the location of the site. They also know the location of your site visitors. That's how they show them relevant search results, and besides, the content is similar. Considerations for adding regions for languages Effort: Managing several locales requires more resources and complicates content creation and maintenance. If your audience is small or non-segmented, the added effort may not be worthwhile. Business expansion: Consider the long-term implications of expanding your business. Adding a locale might help target a specific audience now. But later when you want to reach a wider audience, you will have more work. You will need to either add more locales or change your site's main locale. Commitment: To change your site's main language, you need to uninstall Wix Multilingual. This action deletes all translations. When you reinstall it later, you will need to translate your site again. Questions to ask yourself To sum up, adding locales is a powerful feature. It can improve engagement when applied with best practice. This can be well-appreciated by your site's audience. But it might not be the best fit for your site. To decide, these are the questions you need to answer yes to: Do you have a distinct difference between the different language versions of your site? Can you maintain a few site versions, know the local phrasing, and be able to adjust the local phrasing for each? Are you certain that these are the specific locales you want to target? FAQs Click a question below to learn more about adding locales. Can I create different versions of my site for regions within the same country? No. It's not possible to add regions within the same country. Locales are different from dialects. For example, you can't have a site in the US and create separate versions for New York and Texas. If you would like to see this feature added, vote for it here . Note: Some language dialects are available, such as simplified Chinese and traditional Chinese. What are locales? A locale is a combination of language and regional aspects. These include date formats, currency, and measurements. For example, "en-US" represents English as spoken and formatted in the United States. While "en-GB" pertains to English as used in the United Kingdom. In Wix Multilingual both the regional formats and the content need to be different. You can always change your site's regional settings to whatever suits your needs. For example, you can set your site's locale to be in Israel. Then use Saudi Arabia's regional formats like time and currency and set your site's main language to be French. What are regions? In the context of a locale, a region refers to a specific geographical area or country. The region influences how people use the language. It also tells us how to configure regional settings. These include factors like date formats, currency symbols, and measurements. They also have certain linguistic variations that are unique to the region. Do I need to know the local phrasing to localize the content? Yes, you are the one that will be adjusting your site's content. Wix offers the feature of specifying a locale. All actual localization of the content remains in your hands. This means that you need to know the words used in the specific locale. For example, to know that "Clearance Sale" is for the en-US version of your site. But that "Closing Down Sale" is for the en-GB version. You also need to change every relevant text on your site. Can I change my mind about the locale later? The answer depends on your site settings. If the locale is in your site's main language, then no. Once you decide on a locale during the setup, it becomes a fixed setting that you cannot change later. If you need a different locale, you'll need to uninstall Wix Multilingual and re-add it. This action will delete all your translations. If you would like to see this feature added, vote for it here . But, if your locale is in your site's secondary languages, then yes. You can add new secondary locales or delete existing ones as needed. Know that this process is complex. To keep your translations, you will need to first export your site content. Then, remove the language, add the language with the region, and then import the content back. Can I show different items on my site per locale? That depends on the item and the app they're in. You can adjust some aspects per language, but not all. For Wix apps like Stores, Events, and more, you can translate the names of items or events per locale one by one. For example, you can use "jumper" for en-GB and "sweatshirt" for en-US. But you cannot have different items per locale. For example, if you have a clothing store selling in Canada and Australia. You cannot show the winter collection in one site version and the summer collection in the other. If you would like to see this feature added, vote for it here . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Troubleshooting domains Domain is Connected to Your Wix Site, but the Site is Not Live Before you begin: To connect your domain, you must upgrade your site . Video tutorial Watch this video tutorial or scroll down to read the full article. If you are unable to view your Wix site on your domain, check the following: You have published your Wix site . You have upgraded your Wix site . You have connected your domain . 48 hours have passed since you've changed your DNS records to Wix's records . If, after 48 hours, you are still unable to access your site via your domain, use the Wix Domain Assistant to determine the connection issue. Previous Next Need An AI Run Website? Contact Us Today! Submit