Requiring a Customer Phone Number When Checking Out with PayPal

When accepting payments with PayPal, you can make sure your customers include their phone number by making the field mandatory.

To require a phone number for customers using PayPal checkout:

1. Sign in to your PayPal account.

2. Click your name at the top right.

3. Click Account Settings.

4. Click Website Payments on the left.

5. Click Update next to Website Preferences.

6. Scroll down to the Contact Telephone Number section.

7. Select the On (Required Field) checkbox.