< Back Managing your business Connecting a business email Google Workspace: Resetting a Workspace User's Password If you are the admin of a business email account, you can reset a Workspace user's password if they misplace or forget their password. Only admins can do this. To reset the password of a Workspace user: Go to your Business Email page. Click the More Actions icon next to the relevant business email. Click Manage at Google . Sign in to your Google Workspace account: Enter your email address. Click Next . Enter the password. Click Sign In . Note: If you are signed in to another Google account, click the profile image or initial at the top right and select your account. Click Users . Hover over the relevant user and click the Reset password . Select Automatically generate a password or Create password . Click Reset . (Optional) Click Email Password , enter an email address to send the password to, and click Send . Click Done . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Charges, payments and tax Paying for Wix Services Using Debit or Pre-Paid Cards Wix accepts debit and pre-paid cards for payment, however the cards must be authorized for both recurring payments and online purchases. Authorization must be granted by the issuing body which is either the credit card company (such as Visa, MasterCard and many more) or the bank if one is involved. If you attempt to pay with a debit or prepaid card and receive a rejection of payment with no clear reason, please contact the issuer of the card and explain you wish to buy an online plan or service from Wix. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Viewing Guest Stats in Wix Table Reservations Track guest patterns including the number of reservations a guest has made, their upcoming bookings, and the total number of cancellations and no-shows. The Table Reservations section in the Contact panel gives you a quick overview of these insights, helping you manage your restaurant reservations more effectively. Viewing guest stats You can view guest stats from the Contact panel or their reservation history in your contact list. To view a guest's stats: Go to Table Reservations in your site's dashboard. Click the contact's name on the relevant reservation. Scroll down and click the Table Reservations section to view the guest's stats. FAQs Click a question below to learn more about viewing guest stats in Wix Table Reservations. How can I update a guest's contact details? Click the Edit info icon in the Contact panel. Do one of the following: Edit details: Edit the relevant details in the pop-up. Add new details: Click Add New Field at the bottom. You can select one of the fields on the list or create a custom field. Click Save . How can I view a guest's full reservation history? You can view a guest’s full reservation history by accessing their contact card. To view your guest's reservation history: Go to Contacts in your site's dashboard. Hover over the relevant contact and click View . Click the Table Reservations tab. How can I manage my contacts? Keeping a well maintained contact list helps you stay organized so you can effectively manage your business's communication and marketing efforts. Learn more about managing your contact list . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Adding a Digital Product Important: We're in the process of releasing a brand-new product creation page. If the first field you see is ' Images and videos ', you have the previous version and should follow these instructions on creating a digital product . Start building your online store by creating your products. You can offer digital downloads, such as eBooks, audio files, or images. If you want to sell a group of digital downloads together, you can do so by saving them in a ZIP file format. This article will guide you through the process of creating and listing digital, downloadable products. Want to sell physical products instead? Learn how to create physical products . Step 1 | Add your basic info To get started, enter the product's name and description. Optionally, you can also add a product ribbon, such as a "Best Seller" ribbon. To enter the basic product info: Go to Products in your site's dashboard. Click +New Product . Select Digital file . Enter the product name (max. 80 characters). (Optional) Add a ribbon: Click to select an existing ribbon. Type the new ribbon text (e.g. May Sale ) and click to add it. (Optional) Add a brand attribute. Tip: Brands help Google "understand" your product and make your product eligible for rich results. Enter a product description. Tips for your product description: Click Generate AI Text to help compose an effective product description. Highlight text to add a link, bold it, or add other customizations. You can paste an image into your product description. Step 2 | Upload the file you're selling Start by uploading the digital file you want to sell. If you want to create a digital product made up of more than one file, save them together as a ZIP file and then upload that file. The following digital file formats are supported: Digital File Type Supported Formats Maximum File Size Image .jpg, .png, .gif 50 MB Audio WAV, FLAC, M4A (Apple lossless, MP3). Audio files must be stereo, not mono. 100 MB Document .doc, .docx, .xls, .xlsx, .ppt, .pptx, .odt, .odp, .pdf, .epub 1 GB Zip .zip 1 GB To upload a digital file: Click +Upload File . Select Digital file . Click Upload File and select the type of digital file you want to upload. Note: The file must be uploaded by the site owner, not by a site collaborator . Select or upload the file and click Add to Product . Step 3 | Set pricing Now you can add the product price and manage other pricing options. To indicate that the price has been reduced, you can add a strikethrough price. To set pricing: Enter the Price . (Optional) Enter the Strikethrough price (i.e. the price before a markdown). (Optional) Enter the cost of goods (i.e. what it costs you to make or buy the product). Note: Your profit and margin are calculated automatically and aren't displayed to customers. If you set up tax groups , select a tax group. Tip: In some locations, digital products aren't taxed as the same rate at physical products. Step 4 | Add product images, GIFs, and videos Add a product image, GIF, or video that represents the digital product you're selling. Important: If you're selling an image, you can add a watermark . To add product media: Click Add Media . Click Upload Media to add images, GIFs, or videos (up to 50). Click Add Media . (Optional) Click the Crop & edit icon to customize the image in the Wix Photo Studio . Tip: Drag the uploaded media to reorder them. Step 5 | Manage inventory Now you can set how you manage inventory for this product. Since this is a digital product, you'll likely prefer to mark your inventory as 'In stock' or 'Out of stock', rather than tracking specific quantities. To configure inventory and enable pre-ordering: Click the Track inventory quantity to enable or disable tracking specific inventory amounts. Enter the Status (e.g. In Stock) or the Quantity (e.g. 20 items in stock). (Optional) Enter a unique SKU and/or Barcode (GTIN) . Step 6 | (Optional) Create modifiers Offer your digital download with customization options. For example, you can add a personalized dedications or made-to-order graphic. Important: The digital download product is sent to your customer automatically when the order is paid. If you want to send a different version that includes a customization, you’ll need to send it to your customer separately. To create modifiers: Click +Add Modifier . Enter a modifier name. Tip: The name is visible to customers only for color swatch and dropdown list modifiers. Select a field type. Customize the field type you selected: Dropdown list: Type your options and press Enter after each one. Color swatches: Enter your color names and press Enter after each one. Click the color to select a different shade. Text box: Enter the title (e.g. What name should appear in the image?) Select or deselect the checkbox next to This is a required field . Enter the maximum characters that customers can enter. Click Add . Step 7 | (Optional) Add info sections Add 1 or more info sections to your product to provide customers with the information they need to know, such as size charts and product care instructions. Tip: After you create an info section once, you can select it to apply to other products. To add an info section: Click +Add an Info Section . Choose what you want to do: Add an existing section Create a new info section: Click Create New Info Section . Enter a title (visible on your site). Enter a name (for internal use only) Enter the information. Tip: You can add a table, images, GIFs and more. Video tutorial Watch the video, or scroll down to read the FAQs. FAQs Click a question to learn more about selling digital products. What is the digital download badge and do I have to display it? The digital download badge is a download icon that's automatically displayed on your digital products to help customers understand that they aren't purchasing a physical product. The badge appears in product galleries and the category page, and can be removed. To hide the digital download badge: Go to the category page, grid gallery, or slider gallery you want to customize. Click the element on your page. Click Settings . Click the Display tab. Click the Digital download badge to deselect it. How do customers download digital products? Digital files are delivered as soon as you receive payment. Immediate payment: As soon as you receive online payment (e.g. credit card, PayPal, etc.), a confirmation email is sent to the customer with a download link. The link also appears on the Thank You page. Delayed payment: When payment does not arrive immediately (e.g. manual payment), a download link is not included in the confirmation email. After you receive payment and manually mark the order as Paid , a second email is sent to your customer with the download link. How can manually send my customer a download link? The download link sent to customers is active for 30 days. After that, it no longer works. You can resend a file to your customer at any time. To resend a digital file: Go to Orders in your site's dashboard. Click to select the relevant order. Click the More Actions icon . Click Resend Download Link . Do I have to display a product price on my site? While you do need to add a product price to create a product, you can hide the display of prices on your live site. Go to the display settings in the Category page or any gallery and deselect the Product price option. Can I organize my products with tags? Yes. you can add a tag while creating or editing a product. It's also possible to add a tag to multiple products at once. Learn more about adding tags to products . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Adding Content Boxes to Your Mobile App Add content boxes to organize and structure the content on your mobile app (Spaces by Wix, Fit by Wix, or your own mobile app) without overwhelming visitors. You can attach different elements such as videos, polls, and files. Depending on your Wix business solutions (e.g. Wix Bookings, Wix Stores, Wix Events) you will see different options to embed. Content boxes are also a great way to highlight important content elements, such as key features, announcements, or promotions. To add a content box to your app: Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Fit by Wix, Your own mobile app ). Click Edit Mobile App . Click the Screen drop-down at the top and choose the screen you want to edit. Click Elements on the left. Click Content box under Basic items . Customize your Content box using the options below: Start Adding Content: Click the Add Content button to add custom text or media. Then click Publish to save. Note: You can find more media options in your Wix app. Show title: Enable the toggle to add a title to the top of the content box Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Click the Edit individually icon to separately adjust the margins. General Settings: Click General Settings and under Element visibility , choose which devices to show this button on: All , Android, or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Click Save & Publish . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app, choose the app as your preferred mobile app . Tap Edit under your site name or the name of your branded app. Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Tap Content box under Basic items . Customize your Content box using the options below: Start Adding Content: Tap the Add Content button to begin. Type to add custom text and tap the Add icon for media. Tap Publish to save. Element title: Enable the Show element title toggle to add a title at the top of your content box. Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this button to appear on: Visibility: Choose which devices to show this button on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the button displayed on. Tap Add . Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app, choose the app as your preferred mobile app . Tap Edit under your site name or the name of your branded app. Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Tap Content box under Basic items . Customize your Content box using the options below: Start Adding Content: Tap the Add Content button to add custom text, media, and more. Type on the screen to add text and use the Add icon for media. Tap Publish to save. Element title: Enable the Show element title toggle to add a title at the top of your content box. Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this button to appear on: Visibility: Choose which devices to show this button on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the button displayed on. Tap Add . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Inbox: Connecting Your Gmail Account Connect your Gmail account to Wix Inbox so that any emails you send through your Wix account (e.g. contact form responses, communication about store orders, etc.) will come from your own email address. You'll also be able to see the emails you sent through Wix Inbox, directly in your Gmail account. Important: When you connect your Gmail account to Wix Inbox, the connection only goes one way. You can see all Wix Inbox notifications in your personal Gmail account. However, any personal emails sent to or from your Gmail do not show up in Wix Inbox. Connecting your Gmail account to Wix Inbox Go to your site's dashboard to connect your Gmail account to your site's inbox. This gives you the option to see and respond to Wix Inbox messages from Gmail. To connect your Gmail account to Wix Inbox: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Click Communication Channels . Click Manage App next to Gmail account . Note: If this is your first time, it will automatically ask to connect. If this is not your first time, click Connect and follow the same steps. Click Continue with Google . Select the Google account you'd like to connect and click Continue . Select the checkboxes next to the options for what Wix can access and click Continue . Tip: Purchase a Google Workspace business email to send emails from a custom domain (e.g. info@mydomain.com). Managing your Gmail account You can disconnect your Gmail account or uninstall the Gmail app from your site's dashboard at any time. You can reconnect your Gmail account whenever you need. To manage your Gmail account: Go to Inbox in your site's dashboard. Click the Settings dropdown at the top right. Click Communication Channels . Click Manage App next to Gmail account . Choose what you want to do: Disconnect your Gmail account Click Disconnect in your Gmail Account page. Click Disconnect again to confirm. Note: When you disconnect your Gmail account, any future replies to Wix emails that you sent with your Gmail address won't appear in your Wix Inbox. Uninstall the Gmail app Uninstall the Gmail app if you no longer need to use the Gmail app. Click Manage Apps at the top of the Gmail Account page. Click the More Actions icon next to Gmail . Click Delete . Choose a reason for deleting the app. (Optional) Add details for why you are deleting the app. Click Delete App . Tip: To reinstall the app, return to the Communication Channels page and refresh your browser - the Gmail app will appear again. Click Manage App to install the app again and connect your account. FAQs Click a question below to learn more about connecting your Gmail account. Can I connect other email providers (e.g. Outlook, Yahoo!, AOL)? You can connect a Gmail account directly to Wix Inbox, and you can connect an Outlook account using the Outlook for Wix Inbox app from the Wix App Market. Other email providers, such as Yahoo or AOL, are not supported at this time. Vote for the ability to connect other providers in this feature request . If I connect my Gmail account, will my personal emails show up in my Wix Inbox? No, Wix Inbox only syncs emails that are relevant to your Wix site and business interactions (e.g. customer inquiries, order confirmations, bookings). Your personal emails will remain separate in your Gmail inbox. Why isn't my Gmail account connecting after I reconnected it? If your Gmail isn't connecting after you reconnected, make sure you gave Wix all the necessary permissions. Check that Wix is listed as a third-party app with account access within your Google account settings. Then, try reconnecting again. Why is my Gmail account shown as invalid? If you see an Invalid status next to your Gmail account, it indicates that the connection has either expired or has been revoked. For example, this could happen if you received a security alert to your email and blocked Wix from accessing your account. To fix this, try reconnecting your Gmail account or uninstalling and reinstalling the app. Why do I see a "Your Gmail account is not connected" banner at the top of my Wix Inbox? If you see a Your Gmail account is not connected banner at the top of your inbox, your Gmail account and your Wix Inbox are no longer linked. In this case, you need to reconnect them. Click Reconnect Gmail and follow the instructions in this article. Why do I see automated Gmail emails in my Wix Inbox? If you see automated Gmail emails in your Wix Inbox (such as "out of office" emails from the Gmail address you've connected), check your Gmail automatic email settings . Why am I unable to send messages through email in my Inbox? If you do not see the option to send messages by email, it is likely that you do not have an email address fully connected to Wix Inbox. If your Gmail account is not connected, you cannot use it to send messages. Why are my Wix Inbox messages not delivering even though they say 'Sent'? If you recently changed your Gmail password or updated your Google security settings, your messages may not be delivered to the visitor. To fix the connection: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Click Communication Channels . Click Disconnect next to your gmail address. Click Disconnect again to confirm. Click Connect to reconnect it. Want to manage all customer messages in your Wix Inbox? You can also connect channels such as Facebook, Instagram, WhatsApp and Wix Smart Chat to your Wix Inbox. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Submitting Your Sitemap and URLs Directly to Search Engines A sitemap is an XML file that contains a list of the URLs of the pages on your site. It also contains useful information such as the relationships between pages and when each page was last updated. Every Wix site has a sitemap that updates automatically with your site’s most current information. Learn more about your site's sitemap Search engines such as Google use sitemaps to help them crawl and index websites. Wix automatically updates your sitemap when you make changes to your site. Tip: You can view your sitemap index by adding sitemap.xml to the end of your domain name in the address bar. For example: https://mystunningwebsite.com/ sitemap.xml . Your sitemap and the Wix SEO Setup Checklist When you connect your site to Google Search Console using the Wix SEO Setup Checklist , Wix automatically submits your sitemap to Google. When you make changes to your site, your sitemap will be automatically updated with the changes. There's no need to submit your sitemap to Google again. Important: To connect to Google Search Console, you must have a Premium plan and a domain connected to your site. This can be either a domain purchased from Wix or a domain purchased from another domain host . Tip: It can take some time for changes to your site's pages to appear in Google search results. If you want your changes to appear quicker, you can try to request indexing for the page . Manually submitting your sitemap to search engines Each search engine has their own webmaster tools and their own method for submitting sitemaps. Check the steps below for the search engine that you want to submit your sitemap to. Important: Before you can submit your sitemap to search engines, you need to verify your ownership of your site's domain with them. Learn how to verify your domain Learn how to submit a sitemap to: Google Go to Google Search Console . Select your site from the drop-down. Select Sitemaps . Enter the URL slug of the sitemap you want to submit under Add a new sitemap . For example, to submit the sitemap for your entire site, enter sitemap.xml . Click Submit . Bing Go to Bing Webmaster Tools . Select your site from the drop-down. Click Sitemaps . Click Submit sitemap . Enter the URL of the sitemap you want to submit under Submit sitemap . For example, to submit the sitemap for your entire site, enter https://mystunningwebsite.com/sitemap.xml . Click Submit . Tip: You can also resubmit existing sitemaps by selecting the sitemap from the list and clicking Re-submit . Yandex Go to Yandex Webmaster Tools . Select your site from the drop-down. Click Indexing . Select Sitemap tools . Enter the URL of the sitemap you want to submit under Add sitemap file . For example, to submit the sitemap for your entire site, enter https://mystunningwebsite.com/sitemap.xml. Click Add . Tip: You can also resubmit existing sitemaps clicking the Resubmit icon beside the sitemap that you want to resubmit. Naver Go to Naver Webmaster Tools . Select the site that you want to submit the sitemap for. Click 요약 (Request). Select 사이트맵 제출 (Submit your sitemap). Enter the URL slug of the sitemap you want to submit under 사이트맵 URL 입력 (Enter the sitemap URL). For example, to submit the sitemap for your entire site, enter sitemap.xml. Click 확인 (Confirm). Submitting individual URLs to search engines You can also submit individual page URLs directly to search engines. For example, if you make changes to one of your blog posts, you should only re-submit that page's URL as it will be more accurate. Each search engine has their own webmaster tools and their own method for submitting URLs. Check the steps below for the search engine that you want to submit your sitemap to. Important: Before you can submit URLs to search engines, you need to verify your ownership of your site. Learn how to verify your site with search engines Learn how to submit URLs to: Google Go to Google Search Console . Select your site from the drop-down. Enter the URL that you want to index in the search bar at the top and click the Enter key. Note: Make sure you enter the full URL, including "https://www" in the beginning. Click Request Indexing . Bing Go to Bing Webmaster Tools . Select your site from the drop-down. Click URL submission . Click Submit URLs . Enter the URL that you want to index under Submit URLs . Note: Make sure you enter the full URL, including "https://www" in the beginning. Click Submit . Yandex Go to Yandex Webmaster Tools . Select your site from the drop-down. Click Indexing . Select Reindex pages . Enter the URL that you want to index under Reindex pages . Note: Make sure you enter the full URL, including "https://www" in the beginning. Click Send . Naver Go to Naver Webmaster Tools . Select the site that you want to submit the sitemap for. Click 요약 (Request). Select 웹 페이지 최적화 (Web page collection). Enter the URL slug of the page that you want to index under 수집 요청 URL 입력 (Enter the collection request URL). Click 확인 (Confirm). This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Checking: Service Fees Wix Checking is currently only available to select users in the U.S. If you live in the U.S and your business was formed in the U.S, but you don’t have access to apply for Wix Checking, contact Customer Care . Wix Checking may also be referred to as Wix Balance. In addition to Wix Payments service fees , you may be charged fees for services provided through your Wix Checking account. Read the table below to see the service and associated Wix Checking fee. Service Fee Monthly account service $0 Minimum balance requirement $0 ACH transfer $0 Wix Debit Card $0 ATM withdrawal $0 Note : ATM provider fees may apply ACH returns $0 Debit card foreign transaction fee 2% of the transaction amount Wix is not a bank. Banking products and services are provided by Lincoln Savings Bank, Member FDIC. The Wix Visa Debit Card is issued by Lincoln Savings Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. Wix is not FDIC insured. FDIC insurance only covers the failure of a covered bank. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Base44 Payments: Accepting Payments in Israel Accept payments from your customers in Israel using Tranzila for your Base44 app. Using Tranzila, your customers can pay with credit / debit cards, bit, Apple Pay, Google Pay, recurring payments and installment payments. Connecting Tranzila Connect Tranzila to your Base44 app to start accepting online payments from your customers. If you already have a Tranzila account, you can connect it right away. If not, create an account first and then return to complete the setup. To connect your Tranzila account: Log in to Base44 . Go to your app editor. Ask the AI chat to set up payments on your app. For example, you can ask: "Enable online payments." Click Connect Payments by Wix . Click Dashboard . Click Overview . Click Manage next to Payments to open the Payments dashboard. Click Manage Payment Methods . Click Connect next to Tranzila. Depending on whether you are creating a new Tranzila account or have an existing account, follow the instructions: Have an account Enter your Terminal and Registered email. Click Connect . Don't have an account Click Create Tranzila account . Fill in the registration form to create your account. Wait for an email or chat message from Tranzila to get your Terminal and Registered email. Return to the Payments page in your Base44 dashboard and follow the steps under Have an account to connect your account. Managing your Tranzila payment methods Once you've connected Tranzila as your payment provider, you can enable or disable your payment methods (cards, Apple Pay, Google Pay, bit) as required. To manage your payment methods: Log in to Base44 . Click Dashboard in your app editor. Click Overview . Click Manage next to Payments to open the Payments dashboard. Click Manage next to Tranzila. Enable / disable the toggle next to your desired payment method. FAQs Click a question below to learn more about accepting payments. Can I accept Google Pay payments without accepting card payments? No. In order to accept Google Pay payments, you must also have card payments enabled. Can I enable 3D Secure (3DS) payments with Tranzila? Yes. 3DS can be enabled within your Tranzila account. For more information, contact Tranzila . How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. What is a minimum payment amount? Some payment methods have a minimum payment threshold. Payments below this amount will not be processed. Tranzila requires a minimum transaction amount of 5 ILS for payments made using the Bit payment method. Can I offer recurring payments? Yes, recurring payments are possible with Tranzila. How do I get my payouts? If Tranzila is connected as your payment provider, your payouts are managed by Tranzila and not Base44. For more information, contact Tranzila . How can I troubleshoot payment issues in my Base44 app? If Tranzila isn’t working as expected in your app, for example, nothing happens when a user clicks a “Pay” or “Checkout” button, you can view Function Logs in your Base44 dashboard to find out what’s going wrong. This works for any payment-related feature, whether you’re selling products, accepting bookings, or offering subscriptions. Here’s how to check the logs: Click Dashboard in your app editor. Go to Code → Functions . Find the function related to your payment flow (e.g., create Checkout for a store). Click on the function, then scroll to the Logs section. Tip : The Logs will show messages about what happened when the function ran. Look for red error messages — these can help pinpoint what went wrong. Once you find the error message, you can copy it and paste it into the AI chat to ask your Base44 app for help fixing it. Do I need to upgrade my app to accept payments with Tranzila in Base44? Yes. You need to upgrade your app to a Builder, Pro or Elite plan to accept payments with Tranzila in Base44. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Connecting HTML Widgets to the CMS Connect HTML widgets (iFrames) to a dataset to display external websites (URLs) for each item in your CMS collection. This is useful for displaying dynamic content like different event pages, partner websites, or portfolios where the website address changes for each item in your collection. Note: Currently, you can only connect the element to a collection field that contains a URL. It is not possible to connect raw HTML code (e.g.

< Back Need more help? Solving performance and technical issues Disabling the Mozilla Firefox Pop-Up Blocker Option The Firefox browser includes a default pop-up blocker that blocks all pop-ups. This can block links to Wix.com that should open in a separate window. To disable the Firefox pop-up blocker: Click Firefox in the menu bar at the top of the screen. Select Preferences or Settings . Scroll down to the Permissions section. Click Exceptions... next to Block pop-up windows . Type www.wix.com and click Allow . Click Save Changes . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix AI Site Chat: Testing Your AI Site Chat Important: Wix AI Site Chat is no longer available to install on new sites. Wix Smart Chat is replacing it as the new AI and manual chat solution. Learn more about Wix Smart Chat. Providing your site visitors with the best possible service is the AI Site Chat's goal. The best way to ensure it performs well is by testing it before you activate it on your site. After adding the chat to your site, test it in your dashboard by asking it questions about your products, services, content - anything a real visitor might ask. Then give the AI feedback so it can understand how it should talk to your visitors. Choosing the right questions to ask Test the AI's knowledge of your products and services in your site's dashboard . Note: After installing the AI Site Chat, it takes a few minutes for it to scan your site and learn the information. If you ask it a question before it finishes learning your site, you will receive the answer "I'm still learning your website." Think like a site visitor If you were a visitor on your site, what types of questions would you have? For example, if you own a hair salon, you would likely want to know more about your products/services, booking availability and pricing. The AI learns the information and content on your site and provides it to your visitors. Asking the right questions can help you identify areas of your site's content you can improve, and give your visitors a better experience. Be specific with your questions The more specific your questions are, the better you will be able to test your AI Site Chat. Ask about the finer details of your services, such as prices, descriptions or related products. Evaluate the AI's responses carefully. Are the answers clear and helpful? Do they accurately reflect your business offerings and site content? If the AI seems confused or gives incorrect information, you can add knowledge rules to improve the answers it gives. Tips for effective testing Making small changes to the questions you ask the AI can make a big difference when improving its capabilities. Here are some tips for effectively testing the AI: Vary your questions: Try short questions and longer phrases. Ask about different products, pricing, contact information, etc. Be concise: Use words your site visitors would use. Avoid technical terms. Try different formats: Use a variety of full statements, yes/no questions and open-ended questions. Know your site: Look for areas of your site's content that need improvement. Ask questions about these areas to test whether the AI can also spot them. Giving feedback to your AI Site Chat Submit your feedback to enhance the AI's ability to provide accurate answers based on your specific site's content. The more specific and clear your feedback is, the better the AI can improve its responses to your visitors' questions. Tip: When you think the responses are not good enough, it's highly recommended to provide negative feedback by indicating when the answers are incorrect. This helps train the AI to improve its responses. To give feedback to your AI Site Chat: Go to AI Site Chat in your site's dashboard. Send a question in the Test chat tab. After receiving an answer, choose what you want to do: Give positive feedback Click the Good response icon to let the AI know that it answered correctly. It will use this answer in the future when asked the same question by a site visitor. Give negative feedback Click the Needs improvement icon to let the AI know that it did not give a good answer. Select an option under Tell us why this isn't a good response : Irrelevant: The answer has nothing to do with the question. Incorrect: The answer is incorrect. AI shouldn't answer: The information in the answer should not be given to site visitors. It's ok but...: The answer is ok, but could be improved. Other: Enter other details in the text field. Enter more details about why this response isn't good in the Tell us more field. Click Train the AI . Click review and approval to open the knowledge rule the AI Site Chat created for you. Note: You may see a notification that your feedback wasn't added. Click Add more details to either add a knowledge rule or a restriction related to your feedback. Edit the text fields as needed. Click Approve & Save . Tip: You can also give feedback on AI responses to real conversations with users from your Inbox . Open a conversation with an AI reply, then click the Good response icon or Needs improvement icon under the message to rate it and help the AI improve future answers. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit