< Back Managing your business Accepting payments on your site Wix Payments: About Suspicious Payments If a payment appears as Suspicious in your Wix Payments account, there is a very high probability that the order has been made without the cardholder’s knowledge or permission. If you are in any doubt about the legitimacy of a payment, consider refunding the payment and holding off on fulfilling the order. This may help you to prevent a potential loss. Investigating a suspicious payment Carefully analyze orders that seem suspicious to help you avoid a chargeback . Chargeback fraud is a risk for all businesses that accept card payments. A cautious merchant will: Verify high-value orders: If you receive an order with an unusually high-value, it's worth taking the time to verify the customer's identity. We recommend setting up a face-to-face call, if possible. Large repeated orders on such items also pose a high risk. Verify the customer's contact details: It may be a good idea to call the customer's contact number, or google their email address to check for anything unusual. Check the billing address against the shipping address : If they match, the chance of fraud is reduced. If they don't match, you may want to ask your customer why that is? Watch for card processing behaviors: Be wary of multiple declined payments, or multiple attempts from different cards. It is unlikely that one customer will have 6 or more cards. Likewise, beware of cases where customers ask to split the payment into 2 or more partial payments, spread over different cards. Analyze unusual shipping behavior: Notice if shipping is overpriced in comparison to the value of goods; if your customer insists on a rush-shipping option without sign-on delivery; or shipping to forwarding companies that provide reshipping to other countries. Avoid 3rd party payment requests : Avoid requests to pay for special “vendor” services that you do not offer (such as door-to-door delivery, custom shipping, catering or event planning). These may be Western Union, Zelle, Cash App or similar money transfer requests. Any 3rd party requests may be indicative of a scam. Be aware that such payments are final. Likewise, we don’t recommend issuing refund requests via these payment methods. Instead, use the original payment method provided by your customer. Refunding a suspicious payment If a cardholder doesn't recognize the payment, they are likely to file a chargeback. In these scenarios, cardholders are likely to win any chargeback dispute. This means you will lose the value of the order, as well as incurring possible penalties against your Wix Payments account. Penalties may include an increase in your chargeback ratio , or possibly even the closure of your account. If you haven't yet fulfilled the order, refunding the purchase allows you to retain the value of the goods or services (minus the transaction processing fees), and limits your financial loss. If you've already fulfilled the order, it's true that, in issuing a refund, you'll lose the value of the purchase. However, your losses will be cut there. A chargeback, on the other hand, will mean the loss of the purchase value, as well as increasing your chargeback ratio. This could put your business at risk, as your Wix Payments account may be closed due to a high chargeback ratio. Canceling fulfillment of the order If you doubt the legitimacy of a payment, consider holding off on fulfilling the order. If the order is for a product, event or service, follow the relevant advice on how to cancel fulfillment: Shipping : If the order is for a product that has yet to ship, consider canceling shipment. If you've already shipped the order, it may still be possible to intercept the order. Some delivery services, such as USPS , UPS and FedEx allow you to redirect your already shipped order. Wix Events : If you have provided a ticket for an event, you can cancel the ticket(s) before the event is held. Wix Bookings : If the order is connected to a service provided with Wix Bookings, you can cancel the session . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Deleting Your Blog You may have selected a template that includes a blog, or you simply don't need it anymore. Whatever the reason, you can delete your blog from your site at any time. Tip: Deleting Wix Blog does not permanently delete your content. Re-adding it restores your content, but it does not restore your settings. It also does not re-add any additional blog elements, e.g. Post List etc. Wix Editor Click Pages & Menu on the left side of the editor. Hover Blog Pages and click the Settings icon. Click Delete Blog . Click Delete to confirm. Note: If you've set your blog as your homepage, you need to delete the entire homepage. If you want to delete it, you can set a different page as the homepage and copy all the elements you had in your previous homepage. Learn more . Studio Editor Click the Pages icon on the left side of the editor. Scroll down to Blog Pages . Hover over Blog Pages and click the More actions icon. Click Delete Blog . Click Delete to confirm. Note: If you've set your blog as your homepage, you need to delete the entire homepage. If you want to delete it, you can set a different page as the homepage and copy all the elements you had in your previous homepage. Wix Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click Manage Apps at the bottom. Click the Arrow icon next to the app you want to delete. Click Delete App . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio App: Setting and Managing Your Business Site Set your Wix business site in the Studio app so you can manage it separately from your client sites. For example, you can showcase your own business or agency portfolio to keep track of all important site activity and information in one place. Once you set your business site, a shortcut widget gets added to the home screen of your app. From there, you can access your contact list, keep in touch with clients and reach out to new leads. You can also make sure you never miss a message in your business inbox. Note: Currently, managing your business site is only available on the Wix Studio app. Setting your business site Select your business site and set it to your home screen. You can add a business site to each of the workspaces you own, providing effortless access whenever you need it. To set your business site: Go to your relevant workspace in the Studio app. Tap Account at the bottom. Tap Set Site next to Your business website . Tap the relevant site or enter the name of the site in the search bar. Tap Set Site . Tap Got it . Managing your business site Easily manage your business operations directly from your home screen. You can perform various actions such as managing your apps, invoices, and analytics. Additionally, you can invite collaborators to help grow your business and manage communication with your clients. To manage your business site: Go to your relevant workspace in the Studio app. Tap Home at the bottom. Tap the site name under Your business website . Choose how you want to manage your site: Manage site Keep clients up-to-date with your products and services. When managing your site, you can choose the right tools to suite your needs. Tap Manage site . Manage your business site with the following options: Manage apps: Add new apps to your business site to encourage people to interact with your business. Get Paid: Set up pricing plans and manage invoices. Analytics & Reports: Track your site's data and business activity. Marketing: Get a dedicated business phone number, customize push notifications, and increase your site's discoverability. Clients & Contacts: Manage your contact list, existing clients and new leads. Settings: Access your sites' photos, edit your business info and decide how people can join your business site. Invite collaborators Invite people to collaborate on your site and assign them roles so they can help you manage your business. Tap Invite collaborators . Tap + Invite Others . Enter the email address of the person you're inviting. Select the checkbox next to the relevant role under Choose Roles . Tip: Create a custom role on your desktop for your collaborators. Tap Send . Change business site If you build a new site for your business, you can change the site you have set in your workspace. Note: You can only access Wix sites in the Studio app. Tap Change business site . Tap the relevant site or enter the name of the site in the search bar. Tap Set Site . Tap Got it . FAQs Click a question to learn more about managing your business site in the Wix Studio app. How do I manage my contacts and inbox for my business site? Go to your relevant workspace in the Studio app. Tap Home at the bottom. Choose what you want to manage: Contacts : Tap All contacts under Your business website . Messages: Tap Inbox at the top right. Choose your preferred communication method to stay on top of your messages from your business site's inbox . Can I remove my business site from the Studio app? Yes. Tap Account at the bottom. Tap the More Actions icon next to Your business website . Tap Remove business site and then Remove to confirm. Tip: Once you remove your site, you can still access it from the All Sites list on the Sites tab. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Using the Members Area A Members Area is the ideal platform to turn site visitors into loyal customers. Every member gets their own account where they can see their information and manage their activity. For example, members can check on their latest store order or reschedule a session they've booked. Go to our Wix Studio Academy to check out additional Wix Studio webinars, tutorials, and courses. Adding the Members Area Add the Members Area app to your client's site directly from the editor. This automatically adds the Member Page and a Login Bar element, allowing people to sign up and log in. Before you begin: If you see the Member Page in the Pages panel, the Members Area is already installed. Some templates already include the Members Area app, and certain Wix apps (e.g. Wix Stores, Wix Groups) automatically install the Members Area. To add the Members Area: Click App Market on the left side of the editor. Click App Market . Enter "Wix Members Area" in the search bar. Click Wix Members Area . Click Add to Site . Choosing which tabs to display The Members Area is made up of different tabs, centralized under one site page – the Member Page. You can choose which tabs to show on the Member Menu , depending on the capabilities your client wants members to have. While the Member Menu only shows the default tabs, you can add any link to the Login Bar menu. The available tabs depend on the Wix apps that are currently installed. For example, Wix Stores adds tabs like "My Wallet" and "My Orders", for members to easily manage their purchases. When using Members Area with other social Wix apps (e.g. Wix Blog), every member also gets a Profile tab, encouraging interaction between members. If you're not using a social app, you can always add this tab from the Member Menu. Customizing tabs in the Members Area You can personalize each tab of the Members Area so it fits your client's brief. Edit the texts that appear on the tab and adjust the design, choosing the colors and fonts you need. You can also customize the Members Area to fit your client's design and purposes. For example, you can switch to a different layout. To access and customize a tab: Go to the Member Page in the editor. Select the Member Menu. Click Manage and Navigate . Click the relevant tab to access it. Customize the tab to your liking: Select the tab. Tip: Usually, the content of the tab is displayed in a single widget. This widget is what you need to select. Click Settings . Use the available settings to customize the tab's texts, design and layout. The Members Area includes both private and public tabs . Private tabs (e.g. Account Settings) usually include a member's personal info, whereas public tabs (e.g. Profile) are visible to any site member. Showing exclusive member-only content Add custom pages to the Members Area, on top of the built-in tabs. This is a great way to make announcements and market exclusive promotions. You can design these custom pages from scratch, based on the content your client wants to show their members. To add a private member page: Click Pages on the left side of the editor. Click + Add New Page at the bottom. Click Add under Members Area Page . (Optional) Customize the page's name and permissions: Rename the page: Double-click the page and enter the new name. Tip: This automatically changes the page's name in the Login Bar menu. Limit the page to specific roles or pricing plans: Hover over the page and click the More Actions icon . Click Settings . Click the Permissions tab. Select the relevant option under Which members can access this page? . What's next? Once you create a custom page, it's automatically added to the Login Bar menu. Viewing and managing site members Once you make the Members Area live, visitors can sign up by clicking the Login Bar. Head over to the site's dashboard to see and manage the member list . The list is divided into current members, members who are waiting to be approved, as well as members who were reported or blocked. To view the member list: Go to the relevant site dashboard . Click Contacts on the left. Click the More Actions icon at the top right. Select Site members . Click a tab at the top to view members and their details: Site Members: All current members of the Members Area. Pending: View any member requests if you have chosen to require approval for potential members. Reported: View any members who have been reported by other members. Blocked: View any members you've blocked from your Members Area. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Saving Collection Changes as Drafts First The CMS (Content Management System) gives you a safe way to work on your collection content before it goes live on your site. When you enable drafts for a collection and select Save changes as draft first , new items and edits are saved as drafts until someone with the right permission publishes them. Your team can draft and preview content together before it goes live. You can set who can edit, publish, or delete content in each collection. Team members without publishing permissions can still make changes, but those changes are saved as drafts until someone with publishing permissions publishes them. Notes: Per collection: You can turn on Save changes as draft first for each collection separately, in the collection's settings. Item level only: Draft changes apply to collection items. Changes to the collection structure (fields and schema) are not saved as drafts. Understanding item statuses In a collection that saves changes as drafts first, each item shows a status so you can see where it is in the flow. Draft: An item that cannot appear on your live site since it is not published. This includes new items that have not been published yet, and previously published items that were later unpublished. Changed: A published item that has unpublished edits saved over the live version. The live site keeps showing the published version until you publish the changes. Published: The item is live on your site. Enabling the 'Save changes as draft first' setting Only site admins, or collaborators with permission to manage collection settings, can change this setting. Important: You can't use input elements to add or edit items in collections set to Save changes as draft first . To collect content with input elements, select Publish changes immediately and set new items to Draft by default . To enable saving changes as drafts: Go to CMS in your site's dashboard. Click the relevant collection. Click More Actions at the top and select Collection settings . Enable the Enable drafts toggle. Select Save changes as draft first . Click Save . Tip: Continue to the next section to learn how to set permissions for your team members. Setting collaborator and role permissions When a collection is set to Save changes as draft first , a Collaborators & specific roles permissions table appears below the existing Advanced permissions table in the collection settings. Use this table to control what each collaborator or role can do with the collection's content. To set permissions for saving changes as drafts: Enable the Save changes as draft first collection setting (see the section above for steps). Go to the Permissions & privacy collection settings: Go to CMS in your site's dashboard. Click the relevant collection. Click More Actions at the top and select Permissions & privacy . Select the relevant checkboxes in the Site visitor permissions table to choose what visitors can view, add, update and delete on your live site. (Optional) Set different permissions for specific collaborator roles: Click + Set permissions for specific roles at the bottom of the Collaborators & specific roles permissions table. Select the relevant CMS access roles. Click Done . Select the relevant checkboxes in the Collaborators & specific roles permissions table to choose what team members and collaborators can access: View: Team members with the role can view items in this collection. Create & edit drafts: Team members with the role can create, edit and delete draft items in this collection. Publish: Team members with the role can publish or unpublish items in this collection. Delete: Team members with the role can delete items in this collection. Click Save . Previewing an item before publishing Before you publish a draft or changed item, you can preview how it looks on your dynamic item pages. The preview shows your unpublished content, so you can check the design and text without changing your live site. You can also switch to the live version to compare the two. Notes: Dynamic item page required: Your collection must be connected to a dynamic item page . If it is not, Preview item is unavailable. Draft items: For items that have never been published, you can only view the Edited version . To preview an item: Go to CMS in your site's dashboard. Click the relevant collection. Hover over the relevant item and click Open . Click the More Actions icon at the top right and select Preview item . Check your item using the options at the top of the preview: Preview on: Select the dynamic item page you want to preview the item on. Edited version: View the item with your unpublished changes. Live version: View the item as it currently appears on your live site. Click the X at the top right to close the item preview. Updating the status of draft and changed items Once Save changes as draft first is on, the items you add or edit are saved as drafts instead of going live. With the relevant permissions, you can then review and publish the draft items to update them on your live site. Alternatively, you can revert changed items to their live version or unpublish an item to remove it completely from your live site. To update an item's status: Go to CMS in your site's dashboard. Click the relevant collection. Add or edit a collection item. Note: The item status updates. New items are saved as Draft , and edits to live items are saved as Changed over the published version. Update the item's status: Click the status for the relevant item. Choose the relevant option: Publish item: Allow the updated item to appear on your live site. Tip: Learn more about connecting elements to your collection items to make them appear on your live site. Revert to live version: Revert the item in your collection to the version that is on your live site. Unpublish: Remove the item from your live site and revert it to the Draft status. Updating the status of multiple items at once When you have several items to review, you can select them together and update their status in one action, instead of item by item. The same permissions apply as when you update items one by one, so you need Publish permissions to publish or unpublish content in the collection. Note: Available options: You only see the options that apply to the items you select. If you select items that are all in the Draft status, only Publish selected items appears. If your selection mixes statuses, you see every option that applies to at least one of the selected items, and any item an option does not apply to keeps its current status. To update the status of multiple items: Go to CMS in your site's dashboard. Click the relevant collection. Hover over each item you want to update and select its checkbox. Note: Change Status isn't available when every item is selected. Select only the items you want to update. Click Change Status at the top of the table. Choose the relevant option: Publish selected items: Allow the selected items to appear on your live site. Tip: Learn more about connecting elements to your collection items to make them appear on your live site. Revert to live version: Revert the selected items in your collection to the versions that are on your live site. Click Revert to confirm. Any unpublished changes in those items are lost. Unpublish selected items: Remove the selected items from your live site and revert them to the Draft status. If any of the selected items have both a live version and unpublished edits, choose which version to keep as the draft: Keep latest edits or Keep live versions . Scheduling item status changes Schedule items to go live or return to Draft at a date and time you choose. For example, prepare an item ahead of time and schedule it to go live on launch day, or schedule a seasonal item to return to Draft when the season ends. You can schedule one item at a time or several items at once. Important: We are releasing scheduling gradually, so it is not available to all users yet. Notes: Publish permissions: You need Publish permissions to schedule items. Team members without them can see that an item is scheduled, but can't change the schedule. Time zone: The date and time are based on your computer's time zone, not your site's time zone. New items: Save a new item before you schedule it. Calendar icon: Scheduled items show a Calendar icon next to their status. Hover over the icon to see when the status changes. Wix app: You can't schedule items from the Wix app in collections set to Save changes as draft first . To schedule a status change for an item: Go to CMS in your site's dashboard. Click the relevant collection. Click the status for the relevant item and select Set Schedule . Tip: You can also hover over the item and click Open , then click the arrow next to Save & Publish at the top right and select Set Schedule . Select a date in the calendar and enter the time in the Time field. Click the option that appears. It depends on the item's current status: Schedule 'Published': Publish a Draft or Changed item, with its latest edits, at the time you set. Schedule 'Draft': Remove a Published item from your live site and set it to Draft at the time you set. Notes: Which items change: Each option applies only to the selected items it fits. The other selected items keep their current status. Items already scheduled: Items scheduled for the same change move to the new date and time. Items scheduled for the opposite change keep their current schedule. To schedule status changes for multiple items: Go to CMS in your site's dashboard. Click the relevant collection. Hover over each item you want to schedule and select its checkbox. Click Change Status at the top of the table. Select the relevant option: Schedule 'Published': Publish the selected Draft and Changed items, with their latest edits, at the time you set. Schedule 'Draft': Remove the selected Published and Changed items from your live site and set them to Draft at the time you set. Select a date in the calendar and enter the time in the Time field. Click Schedule 'Published' or Schedule 'Draft' . Note: One item at a time: You can change or remove a schedule for one item at a time, not for several items at once. To change or remove a schedule: Go to CMS in your site's dashboard. Click the relevant collection. Click the status for the scheduled item and select Set Schedule . Tip: You can also hover over the item and click Open , then click the arrow next to Save & Publish at the top right and select Set Schedule . Choose what you want to do: Change the schedule: Select a new date and time, then click Reschedule 'Published' or Reschedule 'Draft' . Remove the schedule: Click Remove Scheduling . FAQs Click below to learn more about saving changes as drafts before publishing. How do I check an item's unpublished changes before publishing? Open the item, click the More Actions icon and select Preview item . The preview shows the unpublished version on your dynamic item pages. Use the Edited version and Live version options at the top to compare it with your live site. Learn more about previewing an item before publishing . Note: Your editor's preview mode displays the live versions of your collection items. Go to your collection to view the item drafts and unpublished changes. What can I do without publishing permissions? If you have Create & edit drafts permissions, you can add, edit, and delete draft items in the collection. New items are saved as Draft , and your edits to published items are saved as Changed . You can’t publish them yourself. Someone with Publish permissions can then publish your changes. What happens if I switch my collection's 'Enable drafts' settings? Once you've selected Save changes as draft first , changing the setting affects your unpublished changes: Turning off the 'Enable drafts' toggle: Every item in the collection becomes published. Any drafts and unpublished changes are published to your live site. Switching to 'Publish changes immediately': Any unpublished changes in the collection are published to your live site immediately. Is 'Save changes as draft first' available for all collection types? This collection setting is available only for CMS collections that you create. Other Wix app collections do not have the Enable drafts setting. How do I review changed items before they go live? Admins, or collaborators with publishing permission, decide what happens to changed items. In your collection, find items with the Changed status. Open the item and select Preview item from the More Actions menu to compare the edited version with the live version. Click the Status field for the relevant item and choose an option: Publish item: Allow the updated item to appear on your live site. Tip: Learn more about connecting elements to your collection items to make them appear on your live site. Revert to live version: Revert the item in your collection to the version that is on your live site. Unpublish: Remove the item from your live site and revert it to the Draft status. What happens if I edit an item after I schedule it? The scheduled change uses your latest edits. If the item is scheduled to be published, your latest edits go live at the time you set. If a published item is scheduled to change to Draft , it's removed from your live site at that time, and your latest edits are kept as the draft. This is different from unpublishing several items at once , where you choose whether to keep the latest edits or the live versions. What happens if I publish or unpublish a scheduled item myself? Your schedule stays in place. For example, if an item is scheduled to be published tomorrow and you publish it now, then unpublish it, it still goes live tomorrow. To stop the scheduled change, remove the schedule . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Apps: Adding and Setting Up the File Share App With the File Share app, you can create a file sharing library where people can exchange ideas and collaborate on projects. After you've added the app to your site, you can customize its appearance and decide how your site visitors can interact with it. Step 1 | Add the File Share app to your site First, you need to add the File Share app to your site from the Wix App Market. Wix Editor Click Add Apps on the left side of the editor. Search for the File Share app in the search bar. Click Add to Site . Studio Editor Click App Market on the left side of the editor. Search for the File Share app in the search bar. Click Add to Site . Step 2 | Customize the permissions and member settings After you've added the app, you can set permissions for who can perform actions in the File Share app. To customize permissions and member settings: Click the app in your editor. Click Settings . Click the Settings tab. Choose the permissions you want to customize: Library permissions Click the Who can view and download items? drop-down to set view and download permissions for your library: All members : Visitors who are members and log in to your site can view and download files. Site visitors : Anyone who visits your site can view and download files. Click the Edit icon under Who can upload files? to select who has upload permissions. Select the checkbox next to all roles you want to allow to upload files. Tip: To create a custom role, click +Create New . Learn more Click Apply . Click the Edit icon under Who can manage the library? to choose who has manage permissions. Select the checkbox next to all roles you want to allow to manage files. Click Apply . Click Save Changes . Folder permissions Note: You can manage these settings from your site's dashboard or your live site. Learn more about folder permissions From your site's dashboard: Go to File Share in your site's dashboard. Click the More Actions icon next to the relevant folder. Click Permissions . Type in the name of the member/group/plan you want to add to this folder in the search bar. Select a member/group/plan to edit. Click the drop-down on the right to assign permissions. (Optional) Select the Notify members checkbox to notify the members you are giving permissions to. Click Add & Notify . (Optional) Click the drop-down beside any unwanted groups and select Remove to remove their permissions. Click Save . From your live site: Click the Expand icon to open the File Share app on your live site. Note: Make sure you're signed in to your Wix account. Click the More Actions icon next to the relevant folder. Click Permissions . Type in the name of the member/group/plan you want to add to this folder in the search bar. Select a member/group/plan to edit. Click the drop-down on the right to assign permissions. (Optional) Select the Notify members checkbox to notify the members you are giving permissions to. Click Add & Notify . (Optional) Click the drop-down beside any unwanted groups and select Remove to remove their permissions. Click Done . Member Signup Settings Click the Expand icon to open these settings. Note: There are three tabs in this section. Click the General tab. Choose which option your site visitors see first in the signup window: New member signup : The option to sign up as a new member is displayed first. Existing member login : The option to log in as an existing member is displayed first. Click Additional Signup & Login Settings to manage who can become a member . Click the Social & Community tab. Select the social networks that members can use to log in under Allow social login? Enable Google login : Members can sign in using their Google credentials. Enable Facebook login : Members can sign in using their Facebook credentials. Click the Join the community is checked by default toggle to choose whether or not the "Join the community" checkbox is selected by default. Click the Policies tab. Click the Terms of Use toggle to enable or disable the Terms of Use link: Enabled : A link to your Terms of Use page is added in the signup window. Click the Link icon and select the page containing your Terms of Use. Disabled : A link to your Terms of Use page is not added in the signup window. Click the Privacy Policy toggle enable or disable the Privacy Policy link: Enabled : A link to your Privacy Policy page is added in the signup window. Click the Link icon and select the page containing your Privacy Policy. Disabled : A link to your Privacy Policy page is not added in the signup window. Click the Code of Conduct toggle to enable or disable the Code of Conduct link: Enabled : A link to your Code of Conduct page is added in the signup window. Click the Link icon and select the page containing your Code of Conduct Policy. Disabled : A link to your Code of Contact page is not added in the signup window. 5. Customize the general settings of the app under General . Show me how You can choose whether or not to let members favorite files and upload videos. Click the Let member favorite files toggle to set whether or not members can favorite files. Enabled : A star icon is displayed next to each file and folder. Members can click to mark a file or folder as a favorite. Disabled : No star icons are displayed. Click the Let members upload videos to set whether or not members can upload videos. Enabled : Members can upload videos. Disabled : Only admins can upload videos. Step 3 | Design your app You're nearly ready to publish the File Share app to your site! The last step is to customize how the app looks so that it matches your live site. To customize the design: Click the Display tab to choose the information you want to display in the File Share app. Show me how Click the Display tab. Click the checkboxes next to each option to display information under the file name under What info do you want to show? . Select how your files will be sorted under Library default sort . Click to change the alignment to left or right. 2. Click the Design tab to customize the icons, buttons and more. Files and Folder Icons Click the Design tab. Click the Files and folder icons tab. Click to choose an icon style: Fill : File icon is solid and does not display the filename extension Labelled : File icon displays the filename extension (e.g. PDF) Line : File icon is an outline and does not display the filename extension Click the File color by type toggle to enable or disable it: Enabled : Each file type is displayed as a specific color. Click the color box to choose the relevant color. Disabled : Files are not displayed with a specific color, instead, they appear as the same color and you can choose to change them as you wish. Click the color box to choose the relevant colors for your files. Click Back to return to the previous page. Buttons and Actions Click the Buttons and actions tab. Click the Buttons and actions color box to choose the color for your buttons. Click the Button text color box to choose the color of your button text. Click the Button font style drop-down to customize the font and style of your button text. Drag the Buttons corner radius slider to adjust the corner radius of your buttons. Click Back to return to the previous page. Table and Background Click the Table and background tab. Click the drop-down to customize the style of the Folder navigation icons. Click the drop-down to customize the style of the Column titles and item info . Click the drop-down to customize the style of the Item names . Click the color box to choose a color for the Text and dividers . Drag the Hover color and opacity slider to adjust the color and opacity of the hover. Drag the Divider width slider to adjust the width of the dividers. Drag the Background opacity and color slider to adjust the opacity and color of the background. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Managing your site with the Wix app Wix App: Finding Your Site Every site you create can be found in the Wix app. If you have multiple sites, you can switch between them using the site drop-down at the top. To find your site in the Wix app: Go to your site in the Wix app. Tap the site drop-down at the top. Tap the relevant site from the list. Tip: Tap the More Actions icon next to the site list to organize your sites. You can hide the ones you don't use, or move old sites to the trash. Unable to find your site? You might be signed in to the wrong account. Tap your profile picture at the top left to check which account you're signed into, and tap Log Out if you're in the wrong one. If you're not sure which account your site is in, use our account recovery tool . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Failed Payout Payouts from Wix Payments are automatically transferred to your bank account on a daily, weekly, or monthly basis. When a payout does not reach your bank account, it appears in your Payouts dashboard as Failed . The payout - along with any other funds that have finished processing - are then placed On Hold until the issue blocking your payout is identified and resolved. Once the issue is resolved, the funds will be included in your next scheduled payout. There are many reasons why a payout may fail, such as incorrect bank account details, or even your bank changing ownership. Click on the payout in your Wix Payments dashboard to see any known details about the failed transaction. You will be able to see the issue and we’ll provide you with instructions on how to resolve it. Here's an example: Tip: You can also get information about the failed payout by clicking Payouts on Hold . The amount on hold includes your failed payout, plus any other available funds that cannot be sent to your bank because of the issue. To help avoid payout failures, we recommend following our troubleshooting steps below. Step 1 | Verify the bank details associated with your Wix Payments account Make sure that you've registered your bank account details correctly; the bank account holder's name must match the name of the Wix Payments account owner. For example, if you've registered to Wix Payments under Lisa Harrison but the associated bank account is listed as "Lisa's Cupcakes", the transfer will fail. To verify the bank details: Go to Accept Payments in your site's dashboard. Click Manage next to Wix Payments. Click Edit Account Details next to Account Details. Check the information listed under Bank Details . If necessary, correct it and click Resubmit . Step 2 | Verify that your bank account can receive EFT payments Wix Payments sends payouts to your bank account as EFT payments (Electronic Funds Transfer). If you're located in the United States, the payouts are sent as ACH transfers. If you have a failed payout, you should verify with your bank that your account can receive such a transfer. If your account cannot receive EFT payments, update your settings to a different bank account that can receive them. Make sure that the account details match, as described in step 1 above. To verify that your account can receive EFT payments: Go to Accept Payments in your site's dashboard. Click Manage next to Wix Payments. Click Edit Account Details next to Account Details. Enter the new bank details under Bank Details and click Resubmit . As soon as your payment details are updated, and your new account details have been verified, the funds will be included in your next scheduled payout . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Customizing Your Table Reservations Form Customize your table reservations form to gather the exact information you need from your guests. Add custom fields to collect details like dining preferences and allergens. You can also include restaurant policies and request an email or last name to finalize the booking. For keeping guests informed, add an opt-in checkbox for email marketing. To customize your reservation form: Dashboard Go to Table Reservations in your site's dashboard. Click Settings at the top right. Click Reservation form . Enable the toggle next to each option you'd like to add to your reservation form: Require email address: Require guests to enter their email to complete their table reservations. Require last name: Require guests to enter their last name to complete their table reservations. Custom fields: Have guests provide more information to their reservations. For example, if you need to know of any allergies or seat preferences. Enter a label for the field in the reservation form under Custom field label . Select the Make this field mandatory checkbox to require guests to provide this information to complete their reservations. (Optional) Click Add Custom Field to add another field to the reservation form. Custom message: Add a message and include additional information for guests reserving a table. Email marketing checkbox: Add this checkbox to your site so guests can sign up to get updates on your restaurant. Select the Checked by default checkbox if you want the checkbox to be selected by default for guests. Policies: Select the checkboxes by the policies you want to add to your form: Terms & Conditions and Privacy Policy . Link to URL: Add a hyperlink that leads to the relevant policy page. Paste as text: The policies are displayed in a pop-up while the guests is ordering or making a reservation. Click Save . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Table Reservations and select Table Reservations . Tap the More Actions icon at the top right. Tap Settings . Tap Reservation form . Customize the available options: Require email address Enable the toggle next to Require email address to require guests to enter their email to complete their table reservations. Require last name Enable the toggle next to Require last name to require guests to enter their last name to complete their table reservations. Add custom fields Have guests provide more information to their reservations. For example, if you need to know of any allergies or seat preferences. Tap Add next to Custom fields . Enter a label for the field in the reservation form under Custom field label . (Optional) Select the Make this field mandatory checkbox to require guests to provide this information to complete their reservations. (Optional) Tap Add Custom Field to add another field to the reservation form. Tap Save . Add custom message Add a message and include additional information for guests reserving a table. Tap Add next to Custom message . Enter your desired message under Add custom message. Tap Save . Update guests with email marketing Add a checkbox to keep guests updated on your restaurant. Enable the Email marketing checkbox toggle so guests can sign up to get updates on your restaurant. (Optional) Select the Checked by default checkbox if you want the checkbox to be selected by default for guests. Add policies Add policies to your site based on local regulation requirements. Tap Add next to Policies . (Optional) Enable the Privacy policy / Terms & conditions toggle and add the relevant details: Link to URL: Add a hyperlink that leads to the relevant policy page / terms & conditions. Paste as text: Enter the text to display the policies / terms & conditions. These appear as a pop-up while the guests is ordering or making a reservation. Tap Save . 8. Tap Save . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Deleting Your Workspace You can delete a Wix Studio workspace if you no longer need it. Deleting a workspace is permanent and removes all projects, settings, and data in that workspace. If this is the only workspace you belong to, deleting it also closes your Wix account. Note: Only workspace owners can delete a workspace. Step 1 | Cancel or transfer your Premium subscriptions Before deleting your workspace, turn off auto-renew or transfer any Premium plans, subscriptions, or domains connected to it. You do not need to wait for them to expire. Click the relevant option below to learn more. Cancel your Premium services Cancel each subscription that you have in your workspace (e.g. Premium plan, domain, business email, app) separately. Go to Premium Subscriptions in your workspace . Click the More Actions icon next to relevant subscription. Click Cancel Plan / Domain / Mailbox / App . Canceling a domain? Turn off auto-renew for your domain, or transfer it to another Wix account or an external registrar. Your domain stays registered until it expires, and you can still retrieve it during the Redemption Period if you change your mind. Transfer your Premium site and services When you transfer a Premium site to another account, all its connected services move with it. Use this option to merge 2 Wix accounts, or to give someone else ownership of your site. Go to Sites . Click the More Actions icon next to relevant site. Click Transfer Site . Enter the recipient's email address. Fill out the transfer form (here you can select the additional services you want to transfer). Click Next . Review and confirm the transfer details and click Transfer Ownership . Transfer your domain only You can transfer your Wix domain without transferring a site. Transfer it to another Wix account, or away from Wix entirely. Go to Domains in your workspace. Click the Domain Actions icon next to the relevant domain. Click either Transfer away from Wix or Transfer to a different Wix account . Step 2 | Remove any additional domains from your workspace If you purchased a domain from Wix, you should cancel or transfer it (as described in step 1 ) . If you connected an external domain, follow the steps below to remove it. To remove a domain from your workspace: Go to Domains in your workspace. Click the Domain Actions icon next to the relevant domain. Click Remove from Wix . Step 3 | Move your sites to Trash or transfer them Next, choose what happens to the sites you own in this workspace. Move each site to the trash folder, or transfer it to another Wix account to keep it running. To move your sites to Trash: Go to Sites in your workspace. Click the More Actions icon next to the relevant site. Click Move to trash . Click Move to trash to confirm. Repeat for all remaining sites in this workspace. Step 4 | Delete your workspace Once you've turned off auto-renew on your Premium subscriptions and removed any connected domains, you can delete your workspace. To delete your workspace: Go to Delete your workspace . (Optional) Select the relevant option from the Select reason dropdown. (Optional) Enter any other feedback you want to share. Enter your password (skip this if your account uses mandatory single sign-on). Click Delete Workspace . Click Delete Workspace again to confirm. FAQs Click a question below to learn more about deleting workspaces. What happens when I delete a workspace? When you delete a workspace in Wix Studio, you lose all the projects, settings and data in it. If you only belong to one workspace and you delete it, you will also close your Wix account entirely . Can I recover a deleted workspace? No. There is no way to recover a workspace after you delete it. Can I delete a workspace and keep a backup of its content? No. When you delete a workspace, all your data is removed from that workspace. Can I delete a workspace if I'm not the owner? No. You can only delete a workspace if you're the owner of it. You can however leave a workspace that you don't own. Go to Teams and click Leave team next to your name. Will deleting a workspace remove all teammates associated with it? Yes. Deleting a workspace removes it along with all of its teammates' access. Is there a way to temporarily deactivate a workspace instead of deleting it? Currently, there isn't a way to temporarily deactivate a workspace. I tried to delete my workspace but got an error Make sure all your premium subscriptions have auto-renew turned off, and that all usage-based subscriptions are fully paid. Then try deleting your workspace again. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Video: Deleting a Channel from Your Video Library Rather than delete videos one by one, you can delete an entire channel at once directly from your video library in the dashboard. To delete a channel from your video library: Go to Video Library in your site's dashboard. Click the Channels tab. Click the channel you want to delete. Click the Show more icon at the top right. Click Delete . Click Delete Channel to confirm. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Charges, payments and tax Paying for Wix Services Wix accepts a variety of payment methods for Wix products and services. You can pay for Wix services with all major credit or debit cards. Wix also accepts PayPal and Apple Pay. Other payment methods specific to your location may be available (such as Pix and Boleto in Brazil, and Razorpay in India). Note: Additional payment methods are available subject to eligibility, and depend on your location, the device you're using, and the product or billing cycle you're purchasing. View all of the payment methods available to you on the checkout screen before completing your purchase. FAQs Click a question below to learn more about paying for Wix services. What credit cards does Wix accept for payment? Wix accepts all major credit cards including Visa, Mastercard, American Express, Discover, JCB, Diners, and UnionPay. Note : UnionPay payment is not yet available to all users. What debit cards does Wix accept for payment? Wix accepts Visa and Mastercard debit cards. Your debit card must be authorized for recurring payments and online purchases. If you're having difficulty paying for a Wix service with a debit card, contact the card issuer and explain you wish to buy an online plan or service from Wix. Can I use PayPal to pay for Wix services? You can use PayPal to purchase a Premium plan or Studio plan, a domain, or items from the Wix Logo Maker. Find out more about using PayPal as a payment method . Note: PayPal as a payment method is not yet available in all regions. Does Wix accept payments over the phone? No. Wix cannot accept payment over the phone due to PCI Compliance , because all phone conversations with Wix Customer Care are recorded and monitored. Can I request additional payment methods? At this time, it is not possible to purchase a paid service from Wix using any alternative payment method not available on your checkout screen. We are always working to update and improve our products, and your feedback is hugely appreciated. Feel free to contact Customer Care to suggest additional payment methods. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit