< Back Managing your business Accepting payments on your site Wix Payments: About Chargeback Fees From July 5, 2023, a chargeback fee will be applied to your Wix Payments account if you get a chargeback. Wix incurs fees from payment service providers in the event of a chargeback. Therefore, we are making this change to reflect these fees and to match current industry standards. There is no change in the experience for your customers. When a payment is labeled as a Chargeback in your Wix Payments account, it means the funds were returned to your customer. A customer generally requests a chargeback when they don't recognize the payment, or when the goods/services were defective, not as described, or not delivered at all. Any chargeback requires an investment of time and resources from the parties involved (Wix, banks, card schemes, etc.) and, as such, if you receive a chargeback, you incur a chargeback fee. If you receive a chargeback that you believe to be unfair, you can file a dispute or, if you believe the chargeback to be justified, you can accept the claim. If you win the chargeback dispute, the chargeback fee will be returned to you along with the funds in dispute. Chargebacks are a part of doing business. In many cases, however, chargebacks can be prevented before they happen. In this article, learn about: Chargeback fees by region Filing a chargeback dispute Preventing chargebacks Chargeback fee amounts by region Depending on where your business is located, chargeback fees can vary. Regional chargeback fees are broken down by the appropriate currency as follows: Canada : 15.00 CAD European Union :15.00 EUR Switzerland : 15.00 CHF United Kingdom : 15.00 GBP United States : 15.00 USD Chargebacks fees do not currently apply for Wix Payments Brazil. Disputing a chargeback If you believe a chargeback to be unjustified, we recommend you dispute it. A win will improve your chargeback ratio and you can recover the value of the payment, as well the chargeback fee. To file a chargeback dispute: Go to Payments in your site's dashboard. Click the relevant payment to see its details. Click Dispute Chargeback under the chargeback's details. Select the product or service type of this transaction: Physical product: Physical products delivered, as described, to your customer. Digital Product: Digital files sent to your customer. Service: Any service provided to a customer, either online (e.g. website design) or offline (e.g. yoga classes). Event ticket : Tickets for events such as performances or conferences. Other : A product or service that doesn't fall within any of the other categories. Begin building your case by submitting: A cover letter explaining your case. Relevant evidence to verify your case. When ready, click Preview & Submit Dispute at the bottom. Tip : You can click Save Draft if you’d prefer to complete the form later. Preventing chargebacks It’s best to try and prevent a chargeback rather than deal with it once it happens. There are best practices you can follow to help lower your risk of receiving chargebacks, as well as to handle any chargebacks you receive more effectively. Among the most effective measures, you can: Make sure your product info is accurate: Your customers are less likely to dispute a purchase if they receive exactly what they order. Write product descriptions that are correct and add images that realistically depict what you’re selling. Add clear policies to your eCommerce website: Make it easier on customers to find your shipping, refund and cancellation policies , so they know, in advance, how you handle these issues. Respond to refund requests swiftly: Offering refunds to customers is a best practice and lessens the chance of chargebacks. Let your customers easily get in touch: Chargebacks can sometimes be a result of poor communication, so make it easy to find your contact details by displaying them clearly across your site. Try to respond to customer concerns quickly, and keep your customers updated about shipping, delivery, or any changes to your store policies. Learn more about preventing chargebacks . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Pricing Plans: Connecting a Plan to Content and Services Monetize your content and services by offering them as benefits in your pricing plans. This helps create a community around your business. For example, clients who purchase a monthly membership plan can book your Zumba classes (created in Wix Bookings) using their membership. These members can also contribute to your community by participating in groups. Show me how to connect Wix services and content to my plans Go to Pricing Plans in your site's dashboard. Hover over an existing plan and click Edit to update it, or click + Create Plan to add a new one Enter or update the relevant details. Select the checkbox(es) next to the content and services you want to include in the plan under B enefits . Click Save . Connecting your services You can connect existing Wix Bookings services when creating or editing a pricing plan. You can also add new services when you create plans later. When you connect a pricing plan with Wix Bookings, you can offer your clients: Memberships: Select "Unlimited" to provide unlimited access to selected services for a time frame you choose, (e.g. monthly membership gives you unlimited access to exercise classes at your gym). Packages: Select "Limited" to give clients the option of buying a set number of services at a discounted rate , (e.g. Buy a package of 10 manicures at your nail salon). Connecting your events Offer guests discounted access to your events with a membership plan. You can set the discount percentage, select which events are included, and determine the membership duration. Additionally, choose whether to offer a single membership plan or multiple options. Connecting your online programs Create step-by-step programs for participants to follow, like a 30-day healthy eating challenge. You can then offer these programs as part of a pricing plan , adding value for your participants. If you already created programs with the Online Programs app, you can connect them when creating or editing a pricing plan. Connecting site pages Offer your clients access to exclusive site pages by connecting your plans to pages . Clients who buy a membership can log into your site and view your exclusive content. Connecting your blog You can limit access so that only plan holders have access to selected blog posts. When site visitors click to view a post, they are prompted to subscribe. Learn how to set up blog post subscriptions . Tip: You can also limit access to your entire blog by making the blog feed a paying members-only page . Connecting a video channel If you already created video channels with Wix Video, you can connect them when creating or editing a pricing plan. Alternatively, when setting up a new video channel, you can make it exclusive to paying members by selecting plans you already created. Connecting a file share library With the File Share app , you can create a secure library for your community to upload, download, and share documents in organized folders. Folders are automatically private and accessible only to plan holders, with access limited to selected pricing plans. You can also connect existing folders when creating or editing a pricing plan. Additional options: Limit library access: Follow these instructions to limit access to the entire library page. Manage permissions within the File Share app: Limit who can upload files . Limit who can manage the library . Limit access to a folder . Connecting a group Use Wix Groups to help build a community around your business. Encourage your members to learn and share tips and advice together. You can limit access to selected pricing plan holders. Tip: You can connect existing groups to your pricing plans or create a new , exclusive group. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Transferring domains Transferring a .co.uk or .uk Domain Away from Wix Wix domains with a .co.uk or .uk suffix require a change of the IPS tag name in order to transfer them away from Wix. This process does not involve an authorization code (EPP code) like with other domain transfers. Before you begin: You need an IPS tag to submit a transfer request for UK domains. Contact your new domain provider to get the IPS tag before starting the transfer process. To transfer your domain away from Wix: Go to Domains in your Wix account. Click the Domain Actions icon next to the relevant domain. Click Transfer away from Wix . Click Transfer Domain after reviewing the important details of the process. Enter your new provider's IPS tag and click Continue . Click Submit Request to confirm your transfer. What's next? Contact your new domain provider as soon as possible to complete the transfer process. Some providers need to manually accept the request (known as a "handshake") so the IPS tag is updated in public databases. This should be done within 5 days to avoid your transfer being rejected. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Adding a Podcast to Your Member Apps Embed a podcast for your members to listen to on the go, directly from their member app . You can add a podcast player to an existing screen or create a dedicated screen for it. Podcasts are pulled in to your site using an RSS link (Really Simple Syndication); a web feed that contains all the information needed to play your podcast. This allows members to access the podcast and its archives, and share episodes with others. Before you begin: Go to the settings section of your podcast hosting platform (for example, Apple Podcasts , Google Podcasts , Spotify , SoundCloud etc.) and copy the RSS link. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click the Screen drop-down at the top and choose the screen you want to edit. Click Elements on the left. Scroll through the top menu and click Podcasts . Click the podcast element. Choose what you want to do: Paste your RSS link in the Link to podcast field. Enable the Show title toggle to display and edit your podcast name. Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Click the Edit individually icon to separately adjust the margins. General Settings: Click General Settings and under Element visibility , choose which devices to show this button on: All , Android, or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Click Save & Publish . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Scroll through the top menu and tap Podcasts . Tap the podcast element. Choose what you want to do: Paste your RSS link in the Link to podcast field. Tap the Element Title toggle to show or hide the name of your podcast: Enabled: The title of your podcast appears on your site. Enter the name you want to display. Disabled: The title of your podcast is not displayed. Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this button to appear on: Visibility : Choose which devices to show this button on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the button displayed on. Tap Add . Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Scroll through the top menu and tap Podcasts . Tap the podcast element. Choose what you want to do: Paste your RSS link in the Link to podcast field. Tap the Element Title toggle to show or hide the name of your podcast: Enabled: The title of your podcast appears on your site. Enter the name you want to display. Disabled: The title of your podcast is not displayed. Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this button to appear on: Visibility : Choose which devices to show this button on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the button displayed on. Tap Add . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Adding and Setting Up 'Rich Content' Fields Create large blocks of content associated with your collection items that you can format from within the CMS (Content Management System). You can mix formatted text with media, files, HTML code, social media posts, Wix business solutions and more features. When you add and connect the rich content element on your site, it maintains the same formatting your set from within the collection fields themselves. For an overview of this process, check out our Ultimate CMS Guide video . Adding the 'Rich Content' field type in your collection Select the 'Rich Content' field type when you create a new field in your collection. You can also edit existing fields to turn them into 'Rich Content' fields. After creating the 'Rich Content' field, add and format your content in the field for each item in your collection. To add a 'Rich Content' field: Go to CMS in your site's dashboard. Alternatively, you can click CMS in your editor, then click Your Collections . Click the relevant collection. Click Manage Fields . Click + Add Field . Select Rich content and click Choose Field Type . Enter a name in the Field name field. (Velo only) Update the Field ID , which is used in the site's code. You cannot update this ID later. (Optional) Enter Help text if you want a tooltip to appear in your collection next to the field title. Click Save . Click the 'Rich Content' field for the relevant item in your collection. Enter the text you want to use for the item and choose from the available formatting options at the top. You can also add images, videos, attachments and more features from the icons at the bottom. Want to use default values with your 'Rich Content' field? You can add default values that get applied to each new item's 'Rich Content' field. When creating or editing a 'Rich Content' field, click the Default value tab and add the content you want to apply to new items. Learn more about adding default values to fields . Adding the rich content element to your page Add the rich content element to your site. Then connect it to a dataset that binds to your collection. You can now attach the rich content element to a repeater to show dynamic content for multiple items at time. Wix Editor Go to your editor . Go to the page or section in which you want to add the rich content element. Click CMS on the left side of the editor. Click Add Content Elements . Click Rich content . Click the Connect to CMS icon on the rich content element. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, click Add a Dataset , then choose the collection you want to connect, give the dataset a name and click Create . Click the Connect content to drop-down and select the 'Rich Content' field you created. Click Settings on the rich content viewer element. Choose how you want to show long content: Show everything: All the content from the connected 'Rich Content' fields display in the viewer. Trim: Only show part of long content in the viewer: Choose how to trim the content that appears in the viewer: Paragraphs: Choose the number of paragraphs shown. Enable the Show plugin content if you want to show content such as images, videos and tables in the viewer. Words: Choose the number of words shown. Click the Show More button toggle to choose how the content can be expanded: Enabled: If the content is trimmed, visitors can click a "Show More" link to expand the displayed content. Enter the text to use in the Show More/Less text fields. Disabled: The text is trimmed and ends with " ... " if all the content doesn't fit in the viewer. Visitors cannot click to expand the displayed content. Click the Layout icon on the rich content viewer element and set the top, bottom and side padding. Click the Design icon to customize the background and 'Show More' button colors, the border, the corners, and override the text formatting. Studio Editor Go to your editor . Go to the page or section in which you want to add the rich content element. Click CMS on the left side of the editor. Click Add Content Elements . Click Rich content . Click the rich content element you added, then click the Connect to CMS icon . Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, click Add a Dataset , then choose the collection you want to connect, give the dataset a name and click Create . Click the Rich content connects to drop-down under Connections and select the 'Rich Content' field you created. Click Settings on the rich content viewer element. Choose how you want to show long content: Show everything: All the content from the connected 'Rich Content' fields display in the viewer. Trim: Only show part of long content in the viewer: Choose how to trim the content that appears in the viewer: Paragraphs: Choose the number of paragraphs shown. Enable the Show plugin content if you want to show content such as images, videos and tables in the viewer. Words: Choose the number of words shown. Click the Show More button toggle to choose how the content can be expanded: Enabled: If the content is trimmed, visitors can click a "Show More" link to expand the displayed content. Enter the text to use in the Show More/Less text fields. Disabled: The text is trimmed and ends with " ... " if all the content doesn't fit in the viewer. Visitors cannot click to expand the displayed content. Click the Layout icon on the rich content viewer element and set the top, bottom and side padding. Click the Design icon in the Inspector panel to customize the background and 'Show More' button colors, the border, the corners, and override the text formatting. Tip: On dynamic item pages, click the Preview drop-down and select other items to see how the 'Rich Content' field will look on each version of the page. Formatting options and features in the rich content editor When editing your 'Rich Content' field from your collection, choose from the options at the top to format your text. You can click icons at the bottom to add features like tables, HTML code, and social media posts. Click below to learn more about the available options in the rich content editor. Text formatting Choose from the text formatting options at the top of the rich content editor: Title styles and 1 paragraph type based on site themes Bold, italic, and underline formatting Text color and text highlight color customization Hyperlink text to site pages, URLs or sections within the rich content. You can add link rel attributes to provide search engines with more info about the linked resource and your site. Text quote style Left, center, and right text alignment Number and bullet list formats Increase or decrease text indentation Preset and custom line spacing Image Click the Image icon to add an image, then choose from the following formatting options: Size: Choose a size for the image: Small fit , Medium , Full width , or Original size . Alignment: Choose an alignment: Left, center, or right. Link: Link the image to a site page, URL, or section within the rich content. You can add link rel attributes to provide search engines with more info about the linked resource and your site. Settings: Add a caption, add alt text, set the image to expand when clicked, and choose whether to allow downloads. Replace: Choose a different image to display. Delete: Remove the image. Video Click the Video icon to add a video. Then embed a video by pasting its URL and clicking Embed Video or upload a video from the Upload tab. Choose from the following video formatting options: Size: Choose the size of the gallery: Small fit , or Medium . Alignment: Choose an alignment: Left, center, or right. Settings: Choose whether you want to allow downloads. Replace: Choose a different image to display. Delete: Remove the gallery. Gallery Click the Gallery icon to add a gallery of media items. Select the media you want to add and click Add to Page . Then choose from the following formatting options: Add Media: Add more images or videos to the gallery. Manage Media: Organize the existing media that appears in the gallery. Gallery layout: Choose from several gallery layouts or customize the existing one. Size: Choose the size of the gallery: Small fit , Medium , or Full width . Alignment: Choose an alignment: Left, center, or right. Settings: Choose whether the gallery expands when clicked and whether you want to allow downloads. Delete: Remove the gallery. Divider Click the Divider icon to add a divider. Then choose the line style and width. Table To add a table: Click the Table icon . Enter the number of columns and rows and click Insert Table . Enter text in cells of the table. Click the top left of the table to select the entire table or click a row, column, or cell and choose from the formatting options. Add a file Click the File icon to add a file that visitors can download from your live site. Once added, choose from the formatting options to adjust the size and alignment. Insert HTML code Click the HTML code icon to add HTML code or embed a website address. Enter the HTML code or URL and click Save . Then choose from the formatting options to adjust the width, height, and alignment of the HTML widget. Social media Click the relevant social media icons at the bottom to add posts from Instagram, X (formerly known as Twitter) or TikTok videos. Wix business solutions Click the relevant icon at the bottom to embed products, services, events, and more Wix apps. Emoji Click the Emoji icon to choose from a categorized list of emojis to add. GIF Click the GIF icon and search for an animated GIF image to add. Add a code snippet Click the Code Snippet icon at the bottom to add a block of reusable code that can be copied by visitors. Then enter the code in the snippet. Expandable list Click the Expandable list icon to add a collapsible list that viewers can click to expand and read more info. Then enter the title of list that appears before visitors click it, followed by the content that will be expanded. Button Click the Add a button icon to add a button. Then customize the button: Click the Settings icon and enter the button text, paste the link and choose from the following options: Links open in new tab: When visitors click the link, it opens in a new tab. noreferrer: Tell search engines not to view info about the link source. nofollow: Tell search engines to not give credit to the link for SEO purposes. sponsored: Tell search engines that the link represents a paid ad, sponsorship, or paid agreement. Click the Design tab and use the sliders to customize the border width and corner radius. Then click the relevant Button Colors to choose the color or the text, border and background. Click Save . Click the Alignment icon to align choose the text alignment: Left , Center , or Right Click and drag the edges of the button to change its width. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Running campaigns and paid ads Google Ads with Wix: Creating and Managing Your Campaign Google Ads with Wix allows you to create and manage Google Ads campaigns directly from your site's dashboard. By guiding you through setup and best practices, you can launch targeted ads to reach new customers, boost product sales, and grow your business online. For Wix sites in Brazil: Due to a technical limitation, it is currently not possible to create Google Ads campaigns unless you have created one before. If you have existing campaigns, they will continue to run and your access is unchanged. Creating a campaign Create a Google Ads with Wix campaign by following a step-by-step process on your site's dashboard. Throughout the process, you'll find tips on creating the best converting ad content. After you launch your ad campaign, all the data is automatically synced to Google Ads in your Wix site's dashboard. It also syncs with Wix Analytics Marketing reports and Marketing Overview so you can see all your paid and organic marketing efforts in one place. Important: Before you create a Google Ads campaign with Wix, make sure you've completed the following setup steps in order to make your site eligible: Publish your site. Upgrade your site by purchasing a plan. Connect a custom domain. To create your campaign: Go to Google Ads in your site's dashboard. Click Create New Campaign . Choose your advertising goal: Drive traffic and get leads: Performance Max (PMAX) Leads campaigns allow you to use text and images to help you connect with people searching for the products and services you offer. Use these campaigns to drive sales, leads, or traffic to your website by targeting people actively searching for your offerings. Boost product purchases: Performance Max (PMAX) Sales campaigns are designed for e-commerce businesses, letting you showcase your products across various Google surfaces, including Google Search, YouTube, Google Images, and the Google Display Network. Create your ad campaign based on your advertising goal: PMAX Leads campaign Click Create Leads Campaign . Click the Site page that your ad will lead to drop-down and choose the page you want visitors to navigate to after clicking your ad (e.g. your Wix Stores product page). Click the Language drop-down to choose the main language for the site page that appears in your ad. You can only pick one language Under Targeted locations choose where you want to advertise: Specific cities, zip codes or regions: Enter a location in the text field and choose an option from the drop-down. You can add up to ten areas. Near a street address: Enter a street address in the text field and select a radius from the drop-down. Under When your ad will appear choose if your ad should be shown all the time or at specific times. Anytime (recommended): Your ad appears at all times on Google search results. This is recommended as the more your ad is shown, the more views it will get. At specific times: Only show your ad during certain hours. This is recommended if you are expecting calls and want to be available during business hours. Click Edit ad schedule . Select the checkboxes next to the days you want to show your ad and pick specific hours for each day. (Optional) Click the checkbox next to Show a call button in your ad to include a contact number in your Google ad so viewers can reach out to you. Under Search themes enter up to 10 search themes to help people find your ad in searches. Pick themes that match your service, product or offering. You can also generate search themes with AI. Learn more about choosing search themes . Click Next . Under Text assets write up to 15 short headlines, five long headlines and five descriptions for your ad. Make sure the content can fit together in any order. Each headline must be a maximum of 30 characters and each description must be a maximum of 90 characters. Learn more about writing headlines and descriptions . Tip : If you want alternative headlines or descriptions, you can click Generate Suggestions next to the relevant text asset and AI will give you alternatives. Under Visual assets choose up to twenty images and five logos for your ad. Make sure the images and logos can fit together in any order. Hover over the Add icon to add an image from your media manager or generate an image with AI. Click Next . Choose how to set your campaign budget: Select preset budget: Choose from three available budget options. Each option shows you the average daily spend and the estimated clicks your ad might receive per day with this budget. Enter custom budget: Enter your desired amount for the estimated daily spend. Tip: The daily clicks below the estimated daily spend automatically update according to the amount you enter. Click Save & Checkout once you've set your budget. Enter your payment details. Click Submit Purchase . PMAX Sales campaign Click Create Sales Campaign . Click the Site page that your ad will lead to drop-down and choose the page you want visitors to navigate to after clicking your ad (e.g. your Wix Stores product page). Click the Language drop-down to choose the main language for the site page that appears in your ad. You can only pick one language Under Targeted locations choose where you want to advertise: Specific cities, zip codes or regions: Enter a location in the text field and choose an option from the drop-down. You can add up to ten areas. Near a street address: Enter a street address in the text field and select a radius from the drop-down. Under When your ad will appear choose if your ad should be shown all the time or at specific times. Anytime (recommended): Your ad appears at all times on Google search results. This is recommended as the more your ad is shown, the more views it will get. At specific times: Only show your ad during certain hours. This is recommended if you are expecting calls and want to be available during business hours. Click Edit ad schedule . Select the checkboxes next to the days you want to show your ad and pick specific hours for each day. (Optional) Click the checkbox next to Show a call button in your ad to include a contact number in your Google ad so views can reach out to you. Under Search themes enter up to 10 search themes to help people find your ad in searches. Pick themes that match your service, product or offering. You can also generate search themes with AI. Learn more about choosing search themes . Click Next . Under Ad content write three headlines and two descriptions for your ad. Make sure the content can fit together in any order. Each headline must be a maximum of 30 characters and each description must be a maximum of 90 characters. Click Next . Choose how to set your campaign budget: Select preset budget: Choose from three available budget options. Each option shows you the average daily spend and the estimated clicks your ad might receive per day with this budget. Enter custom budget: Enter your desired amount for the estimated daily spend. Tip: The daily clicks below the estimated daily spend automatically update according to the amount you enter. Click Save & Checkout once you've set your budget. Enter your payment details. Click Submit Purchase . Managing your campaign Manage your Google Ads campaigns directly from your site’s dashboard. You can edit, pause, or resume your campaigns at any time to match your marketing goals or respond to changing business needs. To manage your campaign: Go to Google Ads in your site's dashboard. Hover over the relevant campaign and click Go to Dashboard . Choose what you want to do: Edit campaign Click Campaign Actions . Click Edit campaign . Click Edit settings , Edit content , or Edit budget to make changes to your campaign. Click Save Changes . Note: It takes at least 14 days for changes to impact campaign performance, so we recommend waiting that long before editing it again. Pause campaign Click Campaign Actions . Click Pause temporarily . Click Pause Campaign . Choose a reason for pausing from the available options. Click Pause Campaign . Note: When you pause a campaign, the campaign stops running and pauses the daily spend for that campaign. When you pause all your campaigns, auto-renewal of your Google Ads subscription will automatically turn off. Resume campaign Click Resume Campaign . Click Checkout & Resume . Confirm your payment information and click Submit Purchase . FAQs Learn more about creating and managing Google Ads campaigns with Wix. How do I change the daily spend of my campaign? From the main campaigns page, click Adjust Daily Budget at the top. Enter a new daily spend for the campaign(s) you want to change. If you are running more than one campaign, you can see the total daily spend across all your campaigns. Note: If you don't have enough for the new daily amount, you can increase your monthly subscription. Click Save to update your daily spend. If you have also increased your subscription, you will go through the checkout process at this step. Why am I seeing USD as the currency on my campaign budget page? If you pay in a supported currency (e.g. EUR, GBP, JPY, USD) the ad credits are in the same currency. For all other currencies, ad credits in your dashboard show as USD. How am I charged for my daily campaign budget? Each month, you'll be charged for the clicks your campaign got in the previous month. Your campaign might spend less than your daily average in some days, and up to twice your average on other days. But each month it won't spend more than your daily average times 30.4 (average number of days in a month). Learn more about setting your Google Ads with Wix budget . Can I connect an existing Google Ads account to my Google Ads with Wix campaign? Currently, Google Ads with Wix does not offer the option to connect an existing Google Ads account with your campaign. Any campaigns and campaign data launched through Google Ads with Wix can only be managed through the Wix dashboard. All data from your personal Google Ads account, in the Google platform, or the Google Ads interface can only be managed through Google. What is the difference between Performance Max Sales campaigns and Performance Max Leads campaigns? A Performance Max Sales campaign is best for advertising store products. Performance Max Leads campaigns are good for advertising a business or service. Learn more about Google Performance Max campaigns . What are the benefits of creating multiple campaigns? Running multiple Google Ads with Wix campaigns allows you to: Test different ad content simultaneously: Try different headlines and description text in multiple campaigns to test content and see what drives the best results for your business. Promote a specific sale or service: Create one Google Ads with Wix campaign to generate more site traffic overall, and use another campaign to promote a specific sale or offering happening that month. Manage one subscription and budget for all campaigns: You don't have to worry about paying multiple subscriptions for each campaign. You pay one subscription and choose your budget. Then you can allocate your budget across all campaigns. Is there a limit on the number of campaigns I can create? You can create 1 live PMAX Sales campaign per site, and up to 5 live PMAX Leads campaigns at any given time. What are the labels next to my campaigns on the dashboard? Labels next to each campaign title show you the status of that campaign: Live , Paused , In Review , or Disapproved . Any live campaigns appear at the top of the list in chronological order. How long should I keep multiple campaigns running if I am comparing them for performance? You should give campaigns at least two weeks in order to see any potential patterns and identify what is working and where you can adjust. Start by checking in after seven days to see which campaign is driving more traffic. After that, if one is vastly underperforming, you can reassess. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Upgrading to a Premium plan Choosing a Studio Plan Use all the advanced features of Wix Studio to build your clients' sites. These include access to multiple workspaces, the state-of-the-art Studio Editor and all the additional features to help your team, agency and projects run smoothly. To upgrade any site you have built in Wix Studio, you need to purchase a Wix Studio plan. Wix Studio plans offer many benefits including the removal of Wix Studio branding, SEO and marketing tools, enterprise-grade security, a custom domain, and much more. Visit the Wix Studio plans page to read more about our plan offerings in detail and to choose the right plan for your client's requirements. If you have not joined Wix Studio yet and you want to see the pricing of the Wix Studio plans, log out of your account and view the Studio plans in incognito mode. For the Wix Editor, browse our Premium plans . Wix Studio plan options Browse the options below to get an overview of each Studio plan and to see which package is best suited to your client's site. Basic Basic is ideal for establishing an online brand presence. It includes all the fundamentals, plus 10GB media storage, 3 external site collaborators and 1,500 CMS items. Sites on this plan cannot accept payments. Learn more about Basic plan features The Basic plan includes: 1 year free domain voucher (yearly plans only) 24/7 Customer Care Collaboration tools 3 client accounts Version management Concurrent editing Custom templates Design libraries 10GB storage 1,500 CMS items 4 CMS indexes 4 lead-capture forms (up to 50 fields per form) Advanced SEO tools Automated marketing tools Developer platform Standard Standard is the perfect solution for small businesses that accept payments—a must for clients with eCommerce, Subscriptions, Bookings or Events sites. It includes 50GB media storage, 5 external site collaborators and 4,000 CMS items. Sites on this plan, and upwards, can add a POS integration to take payments in-person. Learn more about Standard plan features The Standard plan includes: 1 year free domain voucher (yearly plans only) 24/7 Customer Care Collaboration tools 5 client accounts Version management Concurrent editing Custom templates Design libraries 50 GB storage Accept payments 4,000 CMS items 4 CMS indexes 10 lead-capture forms (up to 75 fields per form) Advanced SEO tools Automated marketing tools Developer platform Plus Plus is best for medium and large businesses that need to accept payments and require a wider range of capabilities than the Standard plan. It includes 120GB media storage, 10 external site collaborators and 20,000 CMS items. Learn more about Plus plan features The Plus plan includes: 1 year free domain voucher (yearly plans only) Priority Customer Care Collaboration tools 10 client accounts Version management Concurrent editing Custom templates Design libraries 120GB storage Accept payments 20,000 CMS items 4 CMS indexes 25 lead-capture forms (up to 100 fields per form) Advanced SEO tools Automated marketing tools Developer platform Elite Elite is best suited to growing businesses looking to scale up. There's unlimited media storage, 10,000,000 (10 million) CMS items, 100 GB of database storage, and dedicated data infrastructure. Plus, custom analytics reports and up to 100 external site collaborators Learn more about Elite plan features The Elite plan includes: 1 year free domain voucher (yearly plans only) Priority Customer Care Collaboration tools 100 client accounts Version management Concurrent editing Custom templates Design libraries Unlimited media storage Accept payments 10,000,000 CMS items 100 GB database storage 15 CMS indexes 75 lead-capture forms (up to 100 fields per form) Advanced SEO tools Automated marketing tools Developer platform Enterprise The Wix Studio enterprise solution is for large-scale businesses requiring agility and the ability to scale. Sites get all premium features, as well as unlimited site collaborators, a custom CMS quota, multi-site management , centralized billing, single sign-on (SSO) and a dedicated account manager. FAQs Click a question below to learn more about Wix Studio. What is Wix Studio? Wix Studio is our new end-to-end web creation and management platform for Partners and agencies. Including a collaborative workspace, advanced Editor, specialized business tools and more, Wix Studio allows professionals to create outstanding sites for their clients. What is a Studio plan? Creating a website on Wix Studio is free. Upgrading a site with a Wix Studio plan gives the site premium features such as connecting a custom domain, removing Studio branding from your site, and more. Most Studio plans include a 1 year free domain voucher, which is only valid with a purchase of a new domain from Wix and cannot be used to renew or extend an existing domain. For best value, we recommend our yearly or multi-year plans. How do I get a free domain? Most yearly or multi-year Wix Studio plans come with a 1 year free domain voucher. You can choose from suffixes such as .com, .net, .org and more. Once you choose the perfect domain, your voucher will be waiting at checkout. This voucher is only included with the first-time purchase of a Studio plan. It is not included when renewing or upgrading an existing plan. The voucher is redeemable within 60 days following your purchase, and is only valid towards the purchase of a new domain from Wix. The free domain voucher cannot be used to renew an existing domain. Can I try a Wix Studio plan for free? Yes. You can try any Wix Studio plan and cancel within 14 days to receive a full refund—no questions asked. This applies to the first upgrade to a Studio plan. Plans are eligible for this refund in accordance with the Wix Terms of Use . How do I know if the Enterprise plan is right for my business? The Wix Studio enterprise solution gives leading businesses the power to create, launch and manage fully-customized sites and webpages at scale. We offer powerful solutions built for enterprise-level marketing, multi-site management for franchises and commerce. With the help of the Enterprise team, plans are tailored to match your business’s exact needs. Every customer receives dedicated account management, prioritized support and direct access to product experts to help you drive success for every project. Pricing varies based on project scope, required solutions and more. Submit a contact request to find out more. How does Wix handle security assessments/questionnaires? For more information on how Wix.com protects your data, compliance, certifications, GDPR and more, check out our white paper . For security questions specific to your business, contact the Enterprise team using the form above. What online payments are accepted? Wix accepts all major credit cards and debit cards, including Visa, Mastercard, American Express, Discover, JCB and Diners. Additional payment options may be available in your location. How can I get a personalized email address for a site? Once you’ve chosen a site’s domain, you can purchase a Google Workspace plan and get a custom email address using this domain, like info@mystunningwebsite.com. We've partnered with Google to give you a minimum of 30GB of pooled storage per user, as well as Google Calendar, Docs, Sheets and Slides. How do I contact the Enterprise team? Submit a contact request and a member from the Enterprise team will reach out to you via phone or email to discuss your project. If you have a preference on how you want to be contacted, or the best day/time to contact you, please include this when you submit your request. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Checking Your Upcoming Renewals for Premium or Studio Plans To make sure your site remains live at all times, Premium plans and Studio plans renew automatically at the end of your subscription period. You can check the date and amount of your upcoming renewals at any time. To check your upcoming renewals: Go to Premium Subscriptions in your Wix account. View renewal information in the Upcoming payment column. Click View payment details to see the specifics of your next payment, including the amount due. Renewal Date vs. Expiration Date The Upcoming payment column shows the date of your next renewal payment. This date may differ slightly from the expiration date if you have turned auto renew off. Hover over the Info icon to learn more. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Using the editor tools Wix Harmony Editor: What's New with Repeaters Important: We're working on releasing CMS in Wix Harmony, which is not yet available in all Wix accounts. Use a repeater to show your CMS (Content Management System) collection on your site. Add one to any page, connect it to a collection, and every item appears in the design you build — portfolios, menus, testimonials, and more. If you've used repeaters in the Wix Editor or Studio Editor, they play a bigger role in Wix Harmony, and you connect them in a different way. Repeaters are your connection to the CMS On the pages of your site, you show your collection content with a repeater. Connect the text, images, and buttons inside your repeater to the fields in your collection, and each item appears with its own content. This replaces the dataset flow from the Wix Editor and Studio Editor. There are no datasets in Wix Harmony — your repeater connects directly to your collection. Learn more about what's new with the CMS in Wix Harmony . Item pages work a little differently. An item page shows one item at a time, so it doesn't need a repeater — you connect the text, images, and buttons wherever you place them on the page. You still manage every connection from the same Manage Items panel. Connect a collection before you design A new repeater arrives with placeholder content until you connect it to a collection. Then, you design the layout with your own content already on the page and manage the connections in the Manage Items panel. Here's how connecting works: Choose your collection: Click Connect Collection on your repeater, then select one of your collections. Don't have one yet? Create a new collection from the content already in your repeater. Your elements connect for you: Wix Harmony matches the text, images, and buttons in your repeater to the fields in your collection. You can change any connection afterwards. Swap collections anytime: Click Replace next to your collection's name to show a different collection in the same repeater. The label above an element shows whether it's connected. Blue means the element is static and stays the same for every item, pink means it shows your collection content. Learn more about adding and setting up repeaters . Manage your items and fields in one panel Click Manage Items on your repeater to open the panel that takes the place of the dataset. You work across two tabs there: Items tab: Choose which items appear and in what order. Filter your list, sort it by a text, number, boolean, or URL field, and add or edit your items without leaving your editor. Fields tab: Choose what each element shows. Drag a field onto an element to connect it, see which fields are already in use, and add a new field to your collection. Learn more about filtering and sorting items in repeaters . Note: You set how many items load at a time in your repeater's Settings , not in the Manage Items panel. Tip: Different views of the same collection: To show groups like "Featured" or "Latest", add a repeater for each group and give each its own filter. Give every item its own page To let visitors view an item in detail, set a button or image inside your repeater to Open item page . Wix Harmony creates an item page for every item in your collection, all sharing one layout. Learn more about item pages in Wix Harmony . You control who can change your content Your repeater shows your collection content to visitors, and you stay in control of the content itself. You and your collaborators manage items from the Manage Items panel in your editor or the CMS tab in your site's dashboard. Visitors can't add, update, or delete the collection content from your live site. Go to your collection settings to manage who can view the content on your live site. Learn more about choosing who can view your collection's content . FAQs Click a question below to learn more about repeaters in Wix Harmony. Can I connect one repeater to more than one collection? Each repeater connects to one collection at a time. To show content from different collections, add a repeater for each one. Can I use a repeater without connecting it to a collection? No. Your repeater arrives with placeholder content, and you connect it to a collection before you can edit it. If you don't have a collection yet, create one from the content already in your repeater when you click Connect Collection . Can I add a repeater to an item page? Yes. Your item page shows one item at a time without a repeater, but you can add a repeater to it and connect it to a collection. Use it to show related items, or to give visitors a list they can click to open another item's page. To point visitors to an item's page, set a button or image inside your repeater to Open item page . You can also link elements elsewhere on your site, like your menu, to specific item pages. Which elements inside a repeater can show collection content? Text, images, and buttons inside your repeater can connect to your collection's fields. Other elements you add to the repeater stay static, appearing the same for every item. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Available Payment Providers for Selling CBD on Wix If your business is based in the U.S., you can use Wix to sell hemp and/or hemp-derived CBD products online. Wix has partnered with third-party payment providers, Square , Bankful , Priority Payments and Evergreen Payments Northwest so you can securely accept payments for hemp and hemp-derived CBD products on your site. Connecting to a Payment Provider If you haven't yet connected your site to a payment provider, you'll be able to connect to Square or Bankful right after submitting the Declaration for Selling Hemp Products . You can either create a new account with the provider or connect an existing account if you have one. For more information about our third-party providers, click below: Square Bankful Priority Payments Evergreen Payments Northwest Note: When creating an account with a third-party payment provider to sell hemp or hemp-derived CBD products, the application process may take longer than usual. Wix cannot guarantee the approval of your account, which is at the sole discretion of the relevant payment provider. Changing Your Payment Provider If your site is connected to a provider that doesn't support the sale of hemp and hemp-derived, you can change your provider to Square after submitting the declaration form . To change your payment provider: After reading and submitting the declaration, you'll be redirected to the Accept Payments tab in your site's dashboard. Click Connect beside your desired provider. Click Yes, Switch to confirm your new provider. Connect your account: Have an account: Enter your credentials Click Sign in . Don't have an account: Click Create new account and follow the steps to create your account. Connected to Wix Payments? After submitting the declaration form, your Wix Payments account will be automatically closed so you can connect to Square. Learn More This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Translating Your Menu This article is about the new Wix Restaurants Menus app . Translate your restaurant menu with Wix Multilingual so visitors can read it in the language they understand best. You can create menu translations in multiple languages and give customers the option to switch based on their preference. Before you begin: Add and set up Wix Multilingual . To translate your menu: Go to Translation Manager in your site's dashboard. Click Restaurant Menus on the left. Select what you want to translate first (e.g. Items, Item labels, Menu names). Choose the relevant option: If you auto-translated your site: Review the automated translations and edit if necessary . If you didn't use auto-translation: Translate the custom fields and policies manually. Click Save and Publish . What's next? Continue translating the other pages on your site . We also recommend translating your automated emails into your site's languages. This allows you to speak to your audience in their language, offering a more local experience. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Adding Tap to Pay on Mobile as a Payment Method Add Tap to Pay on mobile as a payment method to help your customers pay quickly and securely using your mobile device to take the payment. Tap to Pay on mobile lets you accept payment on your phone without connecting any external hardware. Customers can either tap a credit/debit card directly on your phone or use their own phones to pay you. Before you begin: You must set up Wix Payments to accept payments via Tap to Pay on mobile. You must download the Wix app to accept Tap to Pay payments on mobile. Tap to Pay on mobile is currently available only in the United States. General Info Supported countries United States Supported currencies USD Processing fees USA: 2.6% of the transaction amount + 0.20 USD Notes The currency used in your Wix account must match the currency in your Wix Payments account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Adding Tap to Pay Go to Accept Payments in your site's dashboard. Click Manage next to Wix Payments. Enable the toggle next to Tap to Pay on mobile . Note : You can disable the toggle at any time to remove Tap to Pay from your payment options. Go to your site in the Wix app. Tap Manage at the bottom. Tap Point of Sale under Getting Paid . Tap the Connect icon at the top right. Tap Tap to Pay on mobile . Tap Activate . Important Information: Items sold via Tap to Pay are subject to our list of prohibited goods and services . Disabling card payments in Wix Payments will also disable Tap to Pay. You can, however, disable Tap to Pay payments without disabling card payments. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit