< Back Billing & premium subscriptions Managing your subscriptions Canceling a Wix Premium or Studio Plan You can cancel your Premium plan or Studio plan at any time. Both plans come with a 14-day money back period guarantee. If you cancel after 14 days, the plan remains active until the end of the billing cycle (yearly or monthly). After canceling, you can still change your mind any time before the expiration date by turning the auto-renewal back on. See information on payment dates in your Billing History page. You can view the expiration date from your Premium Subscriptions page. FAQs Click a question below to learn more. If I cancel my plan, can my site still be viewed online? If you cancel your plan, your site is still active and can be viewed online. You must either unpublish your site or hide your site from search results if you no longer want it to be live on the internet. After canceling, your site address reverts to the free Wix URL (siteprefix.wixsite.com/siteaddress) and Wix ads appear on your site. Will I get a refund if I cancel my plan? Studio and Premium plans come with a 14 day refund period for first time purchases. If you cancel your plan within this period, your plan ends immediately and you'll receive a full refund. The refund policy does not apply to renewals or cancellations after the 14 day period. What happens to other services, such as a domain or business email, that I have purchased? If you purchased other services through Wix (such as a domain or business email) and no longer want them, you must turn off the auto-renew feature for these services separately. Can I unassign a plan instead of canceling it? You can unassign a plan from your site and assign it to another site in your account. Unassigning a plan does not cancel the plan. Will I lose my site content if I cancel my plan? No, canceling your plan does not delete your site content. Your site will revert to the free Wix URL and display Wix ads, but all your content will remain intact. Can I close my Wix account after canceling my plan? Yes. Once auto-renew is off and any outstanding charges are paid, you can close your account right away. You don't need to wait for the current subscription period to end. Before you cancel, you may want to try: Are you sure you want to cancel? You may be interested in other options for optimizing your site, instead of canceling your plan. Switching to a monthly billing cycle Switch from a yearly to a monthly billing cycle to make payments more manageable. While our longer-term plans offer great savings, with a monthly plan you don't have to commit to a long-term subscription. Learn more about changing the subscription period of your plan . Getting help building your Wix site Get help to make it easier for you to create and maintain your site content. Hire a Wix Partner in the Wix Marketplace to build any kind of site for you using Wix. There are hundreds of talented designers available. Go ahead and find the right professional for your site . Improving your site's visibility on Google Not seeing your site on Google? Use the Wix SEO Checklist to get found more easily on Google. We help you pick your keywords, create a personalized plan, and get your site ranked. We also offer a variety of marketing tools to help bring more traffic to your site, such as Wix Email Marketing and Marketing Integrations . Transferring your plan or site to another account Want to use your plan for a different site? You can assign your plan to another site in your Wix account, or transfer your site ownership (including your site plan and other services) to a different Wix account. Switching to another plan Wix has a range of plans to suit every level of need and budget. Wix offers you flexibility by allowing you to change your plan at any time. You can switch from one yearly plan to another , including switching to a plan with fewer features. Learn more about choosing a Premium plan or a Studio plan . Canceling your plan Still want to cancel? We're sorry to see you go. Read through the following important information before you go ahead. Free site status: If you cancel your site plan, it remains active until the end of the subscription period. After that, your site address reverts to the free Wix URL (siteprefix.wixsite.com/siteaddress) and Wix ads appear on your site. Renewal date: To make sure that your site never experiences any downtime, your site plan may renew up to 3 weeks before the expiration date. Canceling your plan turns off this auto-renewal. Refund period: Site plans come with a 14-day money-back guarantee for first time purchases. If you cancel during the first 14 days, your plan ends immediately and you are fully refunded on our end. The time it takes for the funds to appear in your account may vary depending on the bank. Note: If you want to keep your plan active until the end of the subscription period (i.e. turn off the auto-renew process) you must wait until the first 14 days are over before canceling. Other subscriptions: Canceling your site plan does not cancel any domain, business email, or app subscriptions that you have in your Wix account. You must cancel those separately. Deleting a site: Canceling a site plan does not delete the site that it's assigned to. If you want to delete your site, first cancel your plan (or unassign it) and then delete your site . To cancel your site plan: Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant plan. Click Cancel Plan . Click Cancel Now to confirm. This does not cancel your plan immediately. Your plan will remain active until the end of the current subscription period. At that time, the plan will not renew. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Scheduling Your Classes After creating a class , schedule your class sessions at times that suit you, your staff, and most importantly, your clients. For each class, set the start date and time, choose the duration, decide if you want the class to be a one-time or recurring session. This way you offer the most flexible service possible. For example, you can offer a 90-minute yoga class once a week on Tuesdays. The same yoga class can be scheduled on Mondays and Wednesdays, for only 60 minutes. You can also choose which staff member leads each session. Before you begin: Create the class service that you want to schedule. To schedule classes in your booking calendar: Go to Booking Calendar in your site's dashboard. Click the time slot in which the class meets for the first time. Select Class Session . Add the class session details: Class: Select the service you want to schedule. Location: (If you have more than 1) Select the location of the class. Staff: Select the staff member giving the class. Start Time: Edit the date and start time of the class. Duration: Select the duration of the class. Repeat: Click to select the relevant option from the Repeat drop-down: Doesn't repeat: Choose this option to only offer the class session once. Repeats: Choose this option to offer this class session multiple times: Select the relevant option from the drop-down: Weekly , Every 2 , 3 or 4 weeks . Select the day(s) of the week the class takes place. (Optional) Click Set an end date and choose the date of the last class. Choose a saving option: Save & Add New: Save the session and start scheduling another one. Save: Save the session and return to your calendar. What's next? Go to the Bookings Services tab and click Show Schedule next to the relevant service to view a summary of its schedule. Go to the Booking Calendar and use the Schedule view to check the list of sessions on a selected date. View the time, type, number of participants, staff member in charge and the location. Use the Staff view to check the upcoming sessions for the selected date. The sessions appear in columns based on the staff member in charge. Sessions are automatically color coded by staff members on the calendar. Need help getting started? Try our fitness website builder for templates, scheduling tools, and gym management features. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Extending Your Wix Domain Subscription You can add up to 5 additional years to your domain registration by extending your subscription. The more additional years you purchase, the more you save. While extending you can also add domain privacy and protection options to your subscription. Important: 4 year and 5 year registration periods are available for .com, .net, and .org domains. Other domains can be extended for up to 3 years. It is not possible to manually renew .de, .ch, .at, .nl, .fr, or .be domains. If you've disabled the auto-renewal for one of these domains, click Turn Auto Renew On if you wish to keep your domain. To extend your domain's registration period: Go to Domains in your Wix account. Click Extend next to the relevant domain. Select a registration period (e.g. extend by an additional one, two, or three years) and click Continue . Select a privacy option and click Continue . Tip: Learn more about domain privacy and protection . Enter your payment information and click Submit Purchase . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Using vouchers and promotions Redeeming Your Free Premium Apps When purchasing a participating yearly Premium or Studio site plan, you receive a promotional 1 year free upgrade for selected third-party apps. Please note that this promotion is not available for all site plans. In addition, the apps may differ depending on which plan you purchased, as well as your location. You can find detailed information about which apps you'll receive with which plans on the Upgrade page . Promotion terms and conditions The following terms and conditions apply to the free app promotion: This promotion is not available to all users. You must redeem this promotion within 60 days from the purchase date of your Premium or Studio site plan. This promotion lets you upgrade the participating apps for free for a period of 1 year. The app purchase page displays may display the monthly pricing, but you will receive a full year free. The promotion is provided per account. You may use it on any site in your Wix account. It does not have to be the site you just upgraded. Redeeming your free apps We'll send you an email containing the promotion details to the email address associated with your Wix account. Once your receive this email, follow the instructions below to add the app of your choice. To add your app: Go to Manage Apps in your site's dashboard. Click Claim App next to the relevant app. Click Add to Site on the app market page. Click Agree & Add . Follow the steps to upgrade the app. Click Submit Purchase on the checkout screen after reviewing the details. Note: Make sure your discount is applied on the checkout screen. The total amount displayed should be $0.00. FAQs Click a question below to learn more about free apps. I've already added a selected free app to my site. Can I upgrade it using the promotion? Yes. You can still use this promotion to upgrade the apps, even if you're already using them (for free) on your site. Simply select the relevant app in your editor or from Manage Apps in your dashboard, and follow the steps to upgrade it. You'll see the discount on the purchase page. I've upgraded my site but haven't yet received the free app email. Can I still use the promotion? This email is in addition to your upgrade confirmation email and is sent approximately an hour after you upgrade to an eligible site plan. Alternatively, you can go directly to Manage Apps in your dashboard and claim the app there. Follow the instructions above to claim the app of your choice. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Creating and Using Custom Templates Are you looking to save time and streamline your site creation process? Wix Studio's custom templates feature is here to revolutionize your workflow. With custom templates, when you build a site which is fully customized you can transform it into a reusable template, eliminating the need to start from scratch with each site. This powerful tool allows you to focus on delivering exceptional results while saving precious time. Start by creating a custom template based on an existing site in your workspace or from a blank canvas. Customize the layout, design and apps to align with your vision. Then, save it as a template. For future projects, just choose the template you want to start with and then customize it based on each clients' requirements. Tip: We also have several ready-made Wix Studio templates that you can use to build your sites. Creating a custom template To create a custom template, you have two options: choose an existing site in your workspace or create a template from scratch. You need to have at least one site in your workspace to create a custom template from an existing site. This allows you to transform your site into a reusable template for future projects. If you're creating a template from scratch, you can proceed without any existing sites in your workspace and choose to build using either the Wix Editor or the Studio Editor. Important: Some content is not copied over when you make your site a template. See FAQs for more information. From an existing site Go to Custom Templates in your Wix Studio workspace. Click + Create Template at the top right. Select Start from an existing site . Choose one of your sites to use for the template. Click Continue . Enter a name for your custom template and click Create Template . From scratch Click + Create Template at the top right. Choose one of the following options: Start from a blank Wix canvas: To create your template using the Wix Editor. Start from a blank Studio canvas: To create your template using the Studio Editor. Enter a name for your custom template and click Create Template . Build the site to create your template. Using a custom template to build a site When starting to work on a site for a new project, just choose which template you want to use and start customizing it to suit your needs. To use a custom template to build a site: Go to Custom Templates in your Wix Studio workspace. Hover over the template and click Create site to build a new site with it. Build your site in the editor. Want to make changes to a template? If you want to edit a template, click the More Actions icon and then click Edit template . Organizing your custom templates Stay on top of your custom templates by customizing the view, filtering them based on various criteria and creating saved views for quick access. You can quickly search for specific templates based on their name, or filter your templates to see a specific subset of sites based on your criteria. Once you've filtered your templates, you can save those filtered views to access them quickly in the future. You can also switch between grid and list views. To organize your templates: Go to Custom Templates in your Wix Studio workspace. Click Filter . Choose the filters to apply to the site list. Click Manage View and choose Save as new view . Enter a name for the saved view. Click Save . Tip: Click the Customize columns icon and select the columns to show in your site list. You can also drag and drop the columns to reorder them. FAQs Click on a question below to learn more about custom templates in Wix Studio. Can I create custom templates for different types of projects? A great way to use custom templates is to create generic templates that you can use for one type of client or project. For example, you can create an eCommerce template and then you can use it as a foundation for any client that needs an eCommerce site. This streamlines the process of creating sites, saving you time and providing your team with a great starting point to build sites efficiently. Can I sell my custom templates? Yes, you can sell your custom templates anywhere. Once you've created a custom template that is ready and published, you can add your template as a digital product on your Wix site or any other platform to start selling. Learn more about selling your custom templates . If you're a Wix Partner, you can also showcase and sell your Studio templates in the Wix Marketplace . How can I edit a custom template? Click the More Actions icon on a template, then Edit template to make changes to it. When editing a template, you're making changes only to the template itself. It does not affect any site using the template or the original site you based it on. If you want to keep the original template as well, we recommend that you first duplicate the template, edit it with the changes you want, and then save it as a new template. Is there a limit to the number of templates I can create? There is no limit to the number of templates you can have in a workspace. What information is not copied over when I turn a site into a template? The following content is not copied over to your custom template: Store orders and invoices Contacts and email campaigns Settings for third-party apps Velo by Wix: Secrets stored in your Secrets Manager . Any elements that were hidden require enabling Velo in your new site. Does Wix Studio have ready-made templates? Wix Studio has several designer-made responsive website templates , covering a broad range of industries and design styles that you can also use to create sites without needing to start from scratch. There are also some ready-made wireframes for you to choose from and add your own style. How do I get the URL of my custom template? To get the URL of your custom template: Go to Custom Templates in your Wix Studio workspace. Click the More Actions icon next to the template and select Edit template . Click Publish at the top right. Copy the template URL. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Getting started with the editor Wix Harmony Editor: Improving Your Site’s SEO The Wix Harmony Editor has a step-by-step SEO checklist, designed to help you improve your site’s visibility and connect with your audience. With AI-powered suggestions, easy-to-follow tasks, and smart integrations, you can optimize everything from keywords to social shares, with no expert knowledge needed. Whether you're building a brand or growing a community, these built-in SEO tools give you a clear path to success. Setting up your business information Begin by entering a few details about your business, like your business name, location, and services. This ensures the SEO tools recommend strategies that fit your unique needs. To set up your business information: Go to your editor . Click your site’s name at the top left of the editor. Scroll down to SEO and click Go to SEO Tasks . Click SEO setup and choose what you want to set up: What's your site name? Enter your business name into the text field and click Apply . Tip: Click Edit to change your site name. Where do you offer your services? Select the checkbox next to all options that apply to your business: Customers visit me at a physical location: Enter your business address into the text field and click Apply . Tip: Click + Add More to enter more than one address. I serve customers at their location within a set service area: Enter a service area into the text field and click Apply . Tip: Click + Add More to enter more than one area. Online : Select if your business is online. What's your site about? Enter a short description of your site that describes what you sell, the services you offer, and who you're trying to reach. Click Apply . Generating your SEO topics SEO topics let you set the main themes your site will be known for. These are the core categories that guide our AI-powered keyword research, and shape your content to help you reach the right audience in search results. When you identify the 3–5 topics your business covers most, you make it easier for search engines and potential customers to quickly understand what you specialize in, and to discover your most valuable content and offers. To generate your SEO topics: Go to your editor . Click your site’s name at the top left of the editor. Scroll down to SEO and click Go to SEO Tasks . Click What are your SEO topics? Enter your Main topic into the text field, and allow your Site topics to generate. Tip: Click any Site topic text field and enter a new topic to edit it. Click Apply . Note: If you edit your Main topic, you will need to click Regenerate Site Topics to generate a new list of topics. Optimizing your page’s SEO Each page in the Wix Harmony Editor comes with a set of essential SEO tasks, such as adding a focus keyword and meta description. You can choose to let AI handle these for you, or complete them manually for full control. Either way, Wix guides you step by step so your pages are optimized for better search visibility. Tip: Using AI is the fastest way to optimize your pages. You can always review or adjust what the AI suggests before applying changes. To optimize your page’s SEO with AI: Go to your editor . Click the Page dropdown at the top left of the page. Click the More Actions icon next to the relevant page. Hover over SEO and accessibility and click SEO . Click Optimize With AI . Click Optimize . Review the keyword and content suggestions. Select the checkboxes next to any items you don’t want, then click Approve to apply AI recommendations. To manage your page's SEO manually: Go to your editor . Click the Page dropdown at the top left of the page. Click the More Actions icon next to the relevant page. Hover over SEO and accessibility and click SEO . Choose what you want to do: Add a focus keyword Click Add a focus keyword . Enter a keyword under Focus keyword . Click Apply . Tip: Learn more about using keywords on your site's pages . Set a title tag Click Set title tag . Enter your title tag under Title tag . Click Apply . Tip: Learn more about title tags . Add a meta description Click Add meta description . Enter your meta description under Meta description . Click Apply . Tip: Learn more about meta descriptions . Let / prevent search engines from indexing the page Click Let search engines index this page . Enable / Disable the Let search engines index this page toggle to choose whether search engines can find and display this page in search results. Tip: Learn more about preventing search engines from indexing your page . Change a page URL Click Verify page URL . Click Edit . Enter a URL under Page URL . Click Apply . Note: If a user has bookmarked a page from your site and you later change the URL, they will see a 404 error message page . To stop this from happening, you can use the URL Redirect Manager to create 301 redirects for pages on your site. Learn more about setting up a 301 redirect for a page on your site . Organize your heading structure Click Organize heading structure . Choose what you want to do: Optimize with AI: Resolve all heading tag issues on the page in bulk. This may be especially helpful for pages with multiple heading structure issues, as it saves you from needing to change each one individually. Note: We recommend checking the heading tags after to make sure everything is correct. Update individual heading tags: Select a new heading tag from the Page headings dropdown. Tip: Learn more about managing your page's heading tags . Connecting your site to search engines Make sure people can find your site on Google and Bing by connecting directly through the dashboard . With a few quick steps, you can verify your site so your business shows up where it matters most. Click an option below to learn how to connect. Google Search Console Verify your site with Google Search Console by adding a meta tag directly in your site's SEO settings. Learn more about verifying your site with Google Search Console . Bing Webmaster Tools Verifying your site with Bing Webmaster Tools gives you access to data and insights that can help improve your site's performance and visibility. Learn more about verifying your site with Bing Webmaster Tools . Customizing your social share settings Make a lasting first impression u sing the Social share panel. See exactly how your pages will appear when shared on platforms like Facebook, Instagram, and X (Twitter), and fine-tune the image, title, and description for each one. You can choose the right card size, preview your edits instantly, and follow built-in recommendations to help your content stand out and attract more clicks. To customize your social share settings: Go to Search Engine Optimization (SEO) in your site's dashboard. Customize your page's social share settings . FAQs Click a question below to learn more about optimizing your site with SEO. How long does it take for my SEO changes to appear in search results? To see your SEO changes reflected in search results, it typically takes a few days to weeks for search engines to crawl and index your updated content. To speed this up, you can: Submit your updated sitemap directly to search engines . Manually check if your site is indexed by search engines . What if my business details change after setup? You can update your business name, address, and service areas at any time. Simply return to the setup steps in the editor and make your changes. Can I undo or change AI keyword and content suggestions? Yes, you can review all AI-generated suggestions before applying them, and make further edits at any time. If you change your mind, you can update or remove keywords, titles, or descriptions whenever you need. I only want a single page to show up in search results. Can I hide others? Yes, you can use the Let search engines index this page toggle on each page to control which pages are visible in search results. Learn more about preventing search engines from indexing your page . What happens if I change a page URL? If someone visits an old link after you’ve renamed a page URL, they’ll get a 404 error message. Use the URL Redirect Manager in your dashboard to set up a redirect and send visitors to the new address instead. Learn more about setting up a 301 redirect for a page on your site . Can I use advanced SEO features like structured data or custom meta tags? Yes, advanced SEO settings, including structured data markup and robots meta tags , are available under SEO Settings in your site's dashboard. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Invoices: Customizing Your Invoices Customize the appearance of your invoices. Ensure they represent your brand well and share important info with your customers. Any changes you make will be reflected in all issued and future invoices. To customize your invoices: Go to Invoices in your site's dashboard. Click More Actions at the top right. Select Update invoice settings . Choose what you want to customize: Header details Customize the appearance of your invoice header: Document name and number: Set the name that appears in the top right of your invoice and the numbering that appears beside this name. Note: Once you set the invoice number, it cannot be changed to a lower number. Logo: Your business logo is taken from your site's Business Info . Any edits you make to your logo will be automatically reflected in your invoices. Header fields: Choose the details to include in your header, such as reference number or sales representative. You can also create custom fields. Note: You will add information to these fields when you're creating a new invoice. Business info The details you see in this section are taken from your site's Business Info . You can edit this business info and also add custom fields (e.g. Tax ID, IBAN) that you want to appear in your invoices. Tax display Click to select the relevant checkboxes to control how you display taxes on your invoices. Note: If you select none of the options below, your invoices just show total taxes. Additional tax column: Display tax next to each invoice item. Tax breakdown in the Total section: Display all taxes in their own section at the end of the invoice. Display Items subtotal per tax group: Display taxes according to their tax group at the end of the invoice. Payments received Click to enable the Show transaction details checkbox to include breakdowns of payments made. These breakdowns include payment date, method and amount. Footer notes Add notes or terms for your customers. These will appear at the bottom of your invoices. Tips: To update your invoice language, update your account language in your site's dashboard. This affects all invoices. If you have an online store, you can add store products to an invoice . A store order is automatically created when this invoice is issued. Manage and edit additional business info (e.g., contact info and business location) in Business Info in your site's dashboard. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Groups: Managing Groups in the Wix App Manage your groups using the Wix app to connect with new members and keep existing ones up-to-date. Set permissions for members, invite others to help you manage the group, update your group privacy settings, and enhance your community experience. Editing your group details From the Wix app, you can edit your group's name, description, and cover image. Set the group's privacy to choose whether anyone can view the group or only specific member types. To edit your group details: Go to your site in the Wix app. Tap Manage at the bottom. Tap Groups . Tap the relevant group. Tap Edit next to the name of your group. Edit the following details: Group name. Choose who can view this group's content under Privacy : Public: Anyone can view the group's content and join it too. Private: Only members can view the group's content. Tap the Visibility drop-down and select an option: Visible: Anyone can find this group on the Groups page of your live site. Choose who can join this group: Only members approved by admin . Only pricing plan holders: Tap Select Pricing Plans to connect an existing plan or create a new one . Only event guests: Tap Select Events to set up this option, then tap Done . Tip: If you don't have any events yet, you can create an event from the Wix app . Hidden: Only group members can see the group's content. Tap Save . Managing your group members Manage member permissions and decide who can post, invite or add people to the group. You can also make a member an admin to help manage your group. Note: When you remove a group member, they are still members of your site. To manage your group members: Go to your site in the Wix app. Tap Manage at the bottom. Tap Groups . Tap the relevant group. Choose from the following options: Requests to join Select which member requests to approve to join your group. Tap Requests to join under Members . Choose who you want to approve: Tap Approve or Decline under the relevant person. Tap Decline All or Approve All . Manage member permissions Choose who can post, invite or add members to this group. Tap Permissions under Members . (Optional) Tap the Member List toggle to show or hide the member list to all group members. Select the relevant option for each type of member permission: Invite: Decide who can send out invitations to join this group. Add members: Decide who can add members of your site to this group, without an invite. Post: Decide who can post and publish in this group. Invite members Suggest this group to new members with a shareable link, or add members from your contact list to your group. Tap + Invite Members under Members . Choose how you want to invite people: Send a direct link: Tap Create next to Invite link . This copies the link to your clipboard, so you can paste it anywhere you want. Add your site's contacts: Tap Add Members at the top right. Then, tap Add next to the contacts you want to invite. Tip: Click Add All to simply add all of your site's contacts to the group. Public members are automatically added to your group. For members with private profiles , you'll need to send them invitations. Tip: Members can see a list of all available groups in their Members app . Existing site members can join any group regardless of whether they have a public or private profile. Make a member an admin When you assign an admin, they can create topics, pin important posts, approve new member requests, and moderate group discussions. Tap (#) Members under Members . Tap the More Actions icon  next to the relevant member. Tap Make admin to give them admin permissions. Membership questions Create membership questions, edit existing ones and choose which questions are mandatory for your members to answer before joining your group. Tap Membership questions under Members . Choose from following options: Add a question: Tap + Add a Question . Enter your question. (Optional) Enable the Make this question required toggle to make this question mandatory. Tap Create . Edit a question: Tap the More Actions icon  next to a question. Tap Edit. Edit your question in the text field. Tap Save . Delete a question : Tap the More Actions icon  next to a question. Tap Delet e , then tap Delete again to confirm. Managing group content Managing your group involves empowering its content to stand out and align with your brand identity. You can customize access levels for members, fostering seamless interaction and engagement in discussions, media sharing, and updates. Additionally, establishing group guidelines, arranging tabs to showcase new content, and organizing discussions by topic enhance organization and community vibrancy. To manage your group content: Go to your site in the Wix app. Tap Manage at the bottom. Tap Groups . Tap the relevant group. Choose what you want to manage under Content : Description Tap Description . Edit what your group is all about. Tap Save . Rules Set group rules to ensure members post responsibly and respectfully. Tap Rules . Tap Add Group Rules . Select a rule template or create one from scratch. Tap Create . Tabs You can change the order of the tabs that appear on your group page, rename them and create custom ones with your own content. Tap Tabs . Choose what you want to do: Update content tabs: Hide, rename, reorder or create custom tabs. Tap the More Actions icon  next to the relevant tab. Tap the relevant option: Show/Hide Tab: Tap the relevant option. Rename: Edit the tab name on your group page. Settings: Update the relevant tab settings (e.g. member permissions, group description). Reorder content tabs: Change the order of your groups' tabs to your liking. Tap Edit . Tap and drag a tab to reorder it in the list. Tap Save . Tip: Tap + Add Custom Tab to add a tab with your own content. Auto posts Set posts to show automatically in the group in specific situations. For example, when new members join or when you change the group description. Tap Auto posts . Choose whether to automatically post or not in the group discussion when: New members join. The cover image or description is changed. A new event was connected. Topics Add a new topic to organize posts in the group feed. Tap Topics . Choose what you want to do: Add a topic: Tap + New Topic . Enter the topic name and tap Create . Edit an existing topic: Tap the More Actions icon  next to the relevant topic and choose what to do next: Tap Edit to make the desired changes, then tap Save . Tap Delete to remove a topic, then tap Delete to confirm. Note: Removing a topic will also remove it from any assigned posts. Tip: You can also assign topics to posts from your desktop . What's next? Add group-related elements to your screens in the member app. For example, you can show the Groups Feed, so members can easily view posts, media and topics in one centralized place. FAQs Click a question below to learn more. Can I give members permission to create a group? Yes, you can allow members to create a group. Once you choose the members, they can create a group from the relevant member app. Go to your site in the Wix app. Tap Manage at the bottom. Tap Groups . Tap Group preferences . Select the relevant option under Group Creation : All members: Any member of your site can create a group with other members. Members with approval: Any member of your site can create a group, but it requires your approval. Only admins: Members aren't allowed to create groups. Who can remove a group? Only site owners and group admins can delete a group. Important: Deleting a group erases all of its content, which cannot be restored. Go to your site in the Wix app. Tap Manage at the bottom. Tap Groups . Tap the relevant group. Tap Delete Group under Notifications . Tap Delete to confirm. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Charging Per Person in Wix Hotels Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . To charge per person: Go to your dashboard. Click the Hotels tab. Click the Rooms tab. Click the Edit icon for an existing room or click Create New to create a new one. Scroll down to the Price section. Click the Rate type drop-down menu and select Charge per person . Add or edit the weekday and weekend price. Click Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: Editing Campaign Elements in the Wix App Your email campaign is divided up into sections based on the elements you've added (buttons, text, images). You can update the design and format of each element from the Wix app by tapping the element. The design options change based on the section you're working on. Important: You can only edit email campaigns in the Wix app if the campaign was originally created from mobile. If a campaign was created or edited from a desktop, you must edit it from there. To edit the elements of your campaign in the Wix app: Go to your site in the Wix app . Tap Manage at the bottom. Tap Marketing and select Email Marketing . Tap the Drafts tab. Note: You can only edit draft campaigns. If you want to edit a campaign that was already sent, duplicate the campaign first. Tap the More Actions icon  next to the campaign you want to edit. Tap Edit . Note: If you don't see this option, it means your campaign was created from desktop. Tap the element in the campaign that you want to edit. The relevant menu opens at the bottom. Choose what you want to edit: Change the design of an element Customize the element using the available design options . Add a link to an element Link an element to your site, your member app, or any custom URL: Tap the Link icon at the top of the customization menu. Tap the Include Link toggle to enable it. Choose where to link the element: My Wix Site: The element links to your Wix site. My Spaces App: The element links to your member app . Custom Link: Enter a custom URL where the element should link to. Tap the place you want to link to. Tap Done . Note: You cannot add a link to a divider. Duplicate an element Tap the Copy icon to duplicate the element. The new element will appear directly beneath the one you copied. Reorder an element Tap the navigation arrows to move your element up or down the page. Delete an element Tap the Delete icon . Tap Delete to confirm. 9. Click Next to save your draft. What's next? When you're done editing the campaign, send it to your subscribers . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Contacts: Creating and Managing Segments Use segments to organize your contacts into groups based on the details and actions that matter to your business. This helps you understand your audience and reach the right people with the right message. When someone is added to your contact list or interacts with your site, Wix stores useful contact data such as their name, email, and recent activity. You can use this data to build segments with specific filters and criteria. Creating a segment Grouping your contacts into segments helps you send more relevant messages to the right customers at the right time. You can build segments based on contact attributes or site activity, then use them for campaigns and automations. Create a segment using filters and conditional logic. First pick a filter based on either a contact attribute (city, country, email) or contact activities on your site (number of purchases, last purchased). Then choose the conditional logic for this segment. For example, you can create a segment of contacts who abandoned their cart in the last 30 days and have not made a purchase in that time. Then you can send that group a follow-up email, such as a reminder, special offer, or coupon, to encourage them to complete their purchase. Important: The logic of the filters you choose changes based on the attribute or activity. For example, the conditions for 'Birthday' will be different than the conditions for 'Email campaign open.' To create a segment: Go to Contacts in your site's dashboard. Click Manage Segments at the top right. Click + Create Segment . Choose how you want to create your segment: Select a predefined template Click Set Up next to the relevant template. (Optional) Review and edit the filters in your segment. Click Create Segment . Create a custom segment Click + Start from scratch . Add a name for your segment to help you identify it later. Click + Add a Filter to select a filter from a list. Customize your filter by choosing an attribute, condition or value. Note: The options change depending on what you select. (Optional) Click + Add a Filter below the first filter to add another filter for your segment and repeat step 4. Both filters work together to find matching contacts. Note: You can add up to 10 filters. When you're done adding filters click Create Segment . Viewing the contacts in your segments You can view the contacts in a segment from the Segments page. Click the 'No. of contacts' count next to the relevant segment to open a filtered contact list. To view the contacts in your segments: Go to Contacts in your site's dashboard. Click Manage Segments at the top of the page. Click the No. of contacts icon next to the segment you want to view. Tip: To filter your contact list by multiple segments click Filter , select Segment and choose the segments you want to include. Managing your segments From the Manage Segments page, you can view, update, and act on your segments. In the segments list, view the date and time a segment was last updated as well as the number of contacts that match the segment. To manage your segments: Go to Contacts in your site's dashboard. Click Manage Segments at the top of the page. Hover over the segment you want to manage and click the More Actions icon . Manage your segment using the available options: Send Email Campaign: Send a targeted email marketing campaign to this segment. This counts as one of your monthly campaign allowances. Note: The segment will be automatically selected in the recipients for the campaign. Create automation: Create an automation to trigger an action for this segment. Export contacts: Export this segment to create a backup of the contacts list or to copy the segment to a different platform. Edit: Update the segment's name and filters. You can also add a new filter to make the segment more specific. When you're done editing click Save Segment . Duplicate: Create a copy of the segment. You can rename the segment or add new filters to change the criteria. When you're done editing click Create Segment . Delete: Remove a segment from the list. The contacts are still saved in your contact list, but the filters are deleted. Click Delete Segment to confirm. FAQs Click a question below to learn more about creating and managing segments. How do I add new contacts to an existing segment? New contacts are automatically added to segments if they meet the segment's criteria. Use labels to manually group contacts. Can I create a segment that excludes certain contacts? Yes, you can exclude contacts from a segment by adding filters and using conditions such as ‘is not’. What happens if a contact no longer meets the criteria for a segment? If a contact no longer meets the criteria for a segment, they will be automatically removed from it. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Wix domains Activating Private Registration for a Wix Domain When you purchase a domain from Wix, you can choose to pay an additional fee for private registration. Domain privacy ensures that your name and contact information aren't publicly visible in the Whois Domain Lookup tool. Private registration is available when purchasing your domain , or when you manually extend its registration for at least one year. You can to turn this setting off at any time in the Domains section of your Wix account. Before you begin: Private registration is not available for all top-level domain endings. Learn more about which domains don't currently support private registration . Purchasing Privacy Protection while extending a domain To add private registration to an existing domain subscription, extend your domain registration for at least an additional year and choose the Private registration option. To extend domain registration and purchase private registration: Go to Domains in your Wix account. Click Extend next to the relevant domain. Select a registration period (e.g., extend by an additional one, two, or three years) and click Continue . Select Full privacy protection and click Continue . Enter your payment information and click Submit Purchase . Turning off Privacy Protection for your domain You can switch private registration off in your Wix account if you change your mind, and you can switch it on again at any time. Note: It may take up to 48 hours for the privacy settings to be updated in the Whois Domain Lookup tool. To turn off private registration: Go to Domains in your Wix account. Click the Domain Actions icon next to the relevant domain. Click Edit contact info . Click Show more next to Privacy Protection . Click Turn off privacy protection . Click Turn Off Privacy in the pop-up that appears. To turn private registration back on: Click Turn on privacy protection next to Privacy Protection . FAQs Is it possible to get a refund if I change my mind? The fee for private registration is not refundable. You can turn off the privacy setting if you want your name and contact information to be available to view on the WHOIS database. Can I apply private registration to my current domain subscription? No, you cannot apply privacy protection to an existing domain subscription. If you're purchasing a new domain you can add it as an option during the purchase process. If you already have a domain, you can extend your domain subscription and add privacy protection to your cart during the extension process. Can I purchase private registration for a .co.uk domain? No, it is not possible to purchase private registration for a .co.uk domain. What personal information is still available publicly for EU-based domains that have purchased private registration? If you are an EU citizen and you turn off privacy, the following info will be public in WHOIS: state/province, country, and organization name. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit