< Back Creating a multilingual website Translating your website Wix Multilingual: Translatable Content Wix makes it easy to build a multilingual site without needing a developer. Wix Multilingual lets you translate many features and apps, but some elements currently can't be translated. Note: Wix Multilingual lets you create another language version of your site. To keep a single version and simply change your site's language, update it in the Language & Region settings . Features Use Wix Multilingual to translate various features and site elements. Click below to learn about the features you can translate and those you cannot. Translatable Wix Automation emails Lightboxes Single video player Menu Text (in text boxes, on buttons, in lists and grids, links, etc.) Images and backgrounds SEO settings Note: Subdomains are automatically generated for your secondary languages. Untranslatable Wix Email Marketing Campaigns Wix Invoices Google Maps Apps Wix offers many apps, but not all support translation with Wix Multilingual. Click below for more info on the Wix apps you can translate and those you cannot. Translatable Bookings Restaurant Menus Restaurant Reservations Pro Gallery Chat FAQs Online Programs CMS (Content Management System) Automatic Discounts Forms Portfolio Groups Note: Your site members' content, like posts and comments, stays in the language they wrote it. Members Area Note: Your site members' content stays in the language they wrote it. Blog Note: Blog content is translated through the Blog Manager. Stores Note: Some automatically generated storefront text does not appear in every language. Events Note: Some text elements in the app need to be translated manually through your editor. Event Schedules are currently non-translatable Accepting Payments: You can only translate payment instructions for manual payments. Untranslatable Hotels by HotelRunner Pricing Plans Video Site Search Music Player Third-Party Apps Facebook Ads Photo Albums Gift Cards Loyalty Program Spaces by Wix Wix app Your own mobile app Standalone forms This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Pricing Plans POS: Selling Plans at a Mobile Point of Sale Important: Wix Mobile POS allows you to make sales from your phone while on the go. To process payments in a physical store, learn more about Wix POS Register . You can only sell plans that have a one-time payment at a mobile POS, not plans with recurring payments. Use your phone as a point of sale (POS) so your clients can pay for their pricing plans no matter where you are. Using the Wix App, you can add clients to plans and accept payments quickly. Step 1 | Set up your account and payment settings To use your mobile device as a Wix Mobile POS, you need to download the Wix app and set up your Wix Payments account. You can also order a card reader, or set up Tap to Pay on your phone to accept card payments. Learn more about setting up a mobile point of sale . Step 2 | Sell pricing plans using the Wix app Now you can start using your phone as a point of sale for your pricing plans. This makes it easy to add new members to your plans at roadshows, exhibitions, or other events. To sell your pricing plans using the Wix App: Go to your site in the Wix app . Tap Manage at the bottom. Tap Pricing Plans , or tap Catalog and select Pricing Plans . Tap the More Actions icon at the top. Tap Sell a pricing plan . Add a client to the sale using one of the following options: Select an existing contact. Tap + Add new contact to create a new one. Enter the relevant contact information. (Optional) Select the checkbox at the bottom to invite the person to join your site. Tap Save . Select the relevant plan and tap Next . Tap Collect Payment . Choose what you want to do: Mark a sale as paid This option allows you to mark the sale of a pricing plan as paid. When confirming the purchase, an email is sent to the client informing them of the purchase of the plan. This method is perfect if, for example, you sell a plan in person at an event and are paid in cash. Tap Mark as paid . Tap Next . (In the pop-up) Tap Confirm . Mark a sale as unpaid Sell your pricing plan without collecting payment right away. You can collect payment later in your Orders tab by selecting the order and tapping Collect Payment at the bottom of the screen. When marking the sale as unpaid, your clients get an email informing them of the purchase of the plan, as well as providing access to the plan. Tap Mark as unpaid . Tap Next . (In the pop-up) Tap Confirm . Note: When you later collect payment for this order you can only choose to mark the sale as paid. Other payment methods, such as paying by card, won't be available. You can only collect partial payment on desktop via the Orders tab on your site's dashboard. Accept card payment through Wix Mobile POS & Wix Payments Notes: Accepting credit or debit card payment with Mobile POS via Wix Payments is currently available only in the US, Canada and UK. If you are located elsewhere, learn more about collecting card payment with Wix Mobile POS via Square or via SumUp . This method is not available for recurring plans. Tap Card . Select a payment option: Card reader: Let customer swipe, insert, or tap the customer's credit card. Tap to Pay: Let customer tap their card or phone. (Optional) Tap Add a note at the top right to record details about the sale. Note: The note can be up to 100 characters long. (Optional) Tap Save . (Optional) Choose how to provide a receipt: Email a receipt: Tap Email receipt. Enter the customer's email address and name (optional), or tap Go to Contacts to select existing details on your contacts list. Tap Send Receipt . Send a text receipt: Tap Text receipt , enter the phone number and then tap Text Receipt . Print a receipt: Tap Print receipt . If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS . Manually enter credit card details Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more about handling offline card payments . Tap Manual card entry . Enter all the credit card details and tap Confirm & Pay . (Optional) Tap Add a note at the top right to record details about the sale Note: The note can be up to 100 characters long. (Optional) Tap Save . (Optional) Choose how to provide a receipt: Email a receipt: Tap Email receipt. Enter the customer's email address and name (optional), or tap Go to Contacts to select existing details on your contacts list. Tap Send Receipt . Send a text receipt: Tap Text receipt , enter the phone number and then tap Text Receipt . Print a receipt: Tap Print receipt . If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS . Notes: Manual card payment is only available for merchants using a payment provider that allows manual card entry payments. Learn which payment providers accept payments by manual card entry . Wix Payments processing fees for manual card entry are the same as for other card payments. Learn more about Wix Payments processing fees . FAQs Click a question below to learn more about using Wix Mobile POS for Pricing Plans. Who is this service available to? Wix Mobile POS availability depends on the payment method you wish to use: Accepting card payments (via Bluetooth card reader or Tap to Pay) with Wix Payments as a payment provider is currently only available in the US, Canada and UK. For users located elsewhere, card payment is available to a wider list of countries via 3rd-party solutions. Learn more about collecting card payment with Wix Mobile POS via Square or via SumUp . Manual card entry via Wix Payments is only available in select countries. Learn more about manual card entry availability . Marking sales as paid/unpaid is available in every country. Are there limitations to what I can do on mobile POS? Currently, it is not possible to do the following with Mobile POS: Sell recurring membership plans or packages Redeem membership plans or packages Can I offer a refund for a payment made at a point of sale? It's possible to process some types of refunds at a mobile POS. Others need to be processed on desktop. Learn more about refunding customers . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Setting How Store Images Are Displayed Displaying great product images is one of the most important keys to e-Commerce success. How images look in your store depends on the images you upload (the resolution, aspect ratio, etc.) and how you set image to be displayed in your store. This article will walk you through the image resizing and ratio options available in your editor. Understanding image resizing Where images are displayed, you'll see two resizing options: Crop and Fit. Crop Images are cropped so that they are all the same size. If you upload images in different sizes and with different aspect ratios, part of the image may be cut off. Fit If you select the fit option, the entire image is displayed and keeps it's original aspect ratio. Images in your gallery will not have the same aspect ratio unless the original images had them. Tip: To create a Product Gallery with a clean look featuring same-size images, and to avoid any images being cut off, we recommend uploading images with the same aspect ratio when creating your products. Understanding image ratio Image ratio, also known as aspect ratio, is how wide an image is in relation to how tall it is. When selecting a setting, take into consideration the layout you choose for the Product Page, Category Page, or Product Gallery. For example, the classic layout in the Product Page supports all image ratios. Other layouts look best with wider images. Tip: For viewing on a mobile device, the recommended image ratio is 1:1 (a square picture). Selecting image settings in a Product Gallery Go to the relevant Product Gallery in the editor. Click the Product Gallery. Click the Settings icon . Click the Layout tab. Select an image ratio. Choose an option under How's image resized? : Crop: Images are cropped to the same size. Fit: Displays the entire image. Selecting image settings in the Product Page Make sure your images look great in the Product Page by selecting settings that work with your image's aspect ratios. Wix Editor Go to your editor . Go to your Product page: Click Pages & Menu on the left side of the editor. Click Store Pages . Click Product Page . Click the Product Page element on your page. Click Settings . Click the Layout tab. Choose an option from the Image ratio drop-down. Choose an option under How's image resized? : Crop: Images are cropped to the same size. Fit: Displays the entire image. Studio Editor Go to your editor . Go to your Product page: Click Pages on the left side of the editor. Click your Product page under Store Pages . Click the Product Page element on your page. Click the Gallery element on your page. Click Change Layout . Select a layout. Click Customize Layout . Customize your image using the available options. Note: Options vary depending on the layout you select. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. Select the Product page under Store Pages . Click the Product page in the editor. Click the Settings icon on the action bar. Click the Layout tab and scroll down to the Product Images section. Choose an option from the Image ratio dropdown. Choose an option under How's image resized? : Crop: Images are cropped to the same size. Fit: Displays the entire image. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Integrating with Boxtal Important: To print shipping labels, you must first enter your business's address in the Business Info page . Boxtal is a shipping solution for e-commerce businesses based in France. Using Boxtal, you can ship to customers and to pickup points. Get started right away and benefit from negotiated rates up to 75% off shipping costs. Boxtal lets you choose from a variety of shipping carriers: Mondial Relay Relais Colis Chronopost Colissimo Lettre suivie UPS DHL TNT FedEx After setup, the Boxtal app is synced with your Wix store which means you don't have to manually enter order details into the Boxtal dashboard when you make a sale. From there, you can manage your shipments, including printing labels, tracking orders, and processing returns. Tracking shipments When a shipping label is created, Boxtal sends all the necessary tracking information to your Wix dashboard. The order status is updated and the tracking number is added to the order. Note: It may take up to 2 hours for tracking information to sync, depending on the carrier you choose. Setting shipping preferences Boxtal lets you speed up the shipping process by saving your shipping preferences. Use saved preferences to automate shipping method selection and subscriptions to AXA insurance. You can also use saved preferences to stop Boxtal from importing orders that you do not need them to process. Integrating Boxtal with your Wix store Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the Boxtal - shipping solution app in the search bar. Click Agree and Add . Select an option: Log in to your existing Boxtal account. Create a new Boxtal account: Fill in the required fields. Click Create a free account . Click Synchronize my orders . Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the Boxtal - shipping solution app in the search bar. Click Agree and Add . Select an option: Log in to your existing Boxtal account. Create a new Boxtal account: Fill in the required fields. Click Create a free account . Click Synchronize my orders . Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Apps category. Click Wix App Market at the bottom left. Search for the Boxtal app, then select the app. Click Add to Site . Click Agree & Add . Select an option: Log in to your existing Boxtal account. Create a new Boxtal account: Fill in the required fields. Click Create a free account . Click Synchronize my orders . Dashboard Go to the Wix App Market in your site's dashboard. Search for the Boxtal - shipping solution app in the search bar. Click Agree and Add . Select an option: Log in to your existing Boxtal account. Create a new Boxtal account: Fill in the required fields. Click Create a free account . Click Synchronize my orders . Using Boxtal to ship to pickup points You can set up delivery to pickup points that customers select during checkout. Customers can select from the 5 locations that are closest to their address. Find out how to set up delivery to pickup points with Boxtal . Dig deeper: Check out the Boxtal Help Center Watch Boxtal videos This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Third-Party App: Shippo by Shippo With the Shippo app by Shippo, you can manage and fulfill all of your orders in one place. Get global delivery options and real-time rate comparisons from USPS, UPS, DHL Express, and other leading carriers. Important: To use this app on your site, you need to add Wix Stores . Learn more about printing labels with Shippo . This app is only available in English. Features and benefits include: Pre-negotiated discounts for USPS, UPS, FedEx, DHL Express and more Print pre-filled labels for your orders. Details automatically sync from your store Detailed tracking updates for you and your customers Automated returns Generate free return labels - only pay when customers use them Check out the Shippo app by Shippo to get started. For questions or comments, contact Shippo directly: Website: https://goshippo.com/ Email: support@goshippo.com This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Discounts, gift cards, & incentives Wix Loyalty Program: Pausing Your Loyalty Program Temporarily pause your loyalty program if you want to make changes or stop people from joining. Once your program is paused, customers cannot earn additional points or redeem rewards. New site members also can't join the program. Important: Do not delete the Loyalty page from your site as that deletes your loyalty program. The My Rewards page, which is a separate page in the Members Area, is the only page you should delete. Step 1 | Disable the ways to earn points and rewards toggles The first step to pause your loyalty program is turning off every way that customers currently earn points and redeem rewards. You can do this by disabling all the toggles from your Loyalty program dashboard. If any of the toggles remain 'Active', your loyalty program is not paused. Tip: Even if the loyalty program is paused, you can still manually give points to customers from your site's dashboard. To disable the earn points and rewards toggles: Go to Loyalty Program in your site's dashboard. Click Manage Program . Click every Active toggle to make it Inactive under Ways to earn . Click every Active toggle to make it Inactive under Rewards . Step 2 | Hide the Loyalty page on your site The main loyalty program page on your site provides details about your program and allows site visitors to join. Hide this page so that site visitors can't see it and continue to join the program. To hide the Loyalty page on your site: Wix Editor Go to your editor . Click Pages & Menu on the left side of the editor. Click Site Menu . Click the More Actions icon next to the Loyalty page. Select Hide from menu . This hides the Loyalty page from your site and customers, but you can still make changes to the page. Important: Do not delete this page. Studio Editor Go to your editor . Select the relevant menu in the editor. Click Manage Menu . Hover over the loyalty page and click the More Actions icon . Click Remove from menu . This hides the Loyalty page from your site and customers, but you can still make changes to the page. Wix Harmony Editor Go to your editor . Select the relevant menu in the editor. Click Manage Menu . Hover over the Loyalty page and click the More Actions icon . Click Remove from menu . Step 3 | Delete the My Rewards page from the Member pages Your loyalty program customers can view their loyalty point balance and redeem rewards from the My Rewards page on your site. You need to remove this page to pause the program for your customers. To delete the My Rewards page: Wix Editor Go to your editor . Click Pages & Menu on the left side of the editor. Click Members Area . Click the More Actions icon next to My Rewards . Click Delete . Studio Editor Go to your editor . Click Pages on the left side of the editor. Click your Member Page . Click the Member Page element in the editor and click Manage Member Pages . Click Remove Tab next to Rewards . Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Click the More Actions icon next to the My Rewards page. Click Delete . Click Yes, Delete in the popup to confirm. Step 4 | (Optional) Resume your program When you're ready to resume your program, reverse the three steps you took to pause the program. This includes re-enabling the 'Ways to earn points' and 'Rewards' toggles, unhiding the Loyalty page from your site, and adding a new My Rewards page to the Members Area. To resume your program: Wix Editor Activate the Ways to earn and Rewards toggles: Go to Loyalty Program in your site's dashboard. Click Manage Program . Click the relevant toggles in the Ways to earn and Rewards sections to make them active. Unhide the Loyalty page . Add the My Rewards page to the Members Area: Click Pages & Menu on the left side of the editor. Click Members Area . Click Add Page at the top right. Click Add Page under Rewards . Publish your site. Studio Editor Activate the Ways to earn and Rewards toggles: Go to Loyalty Program in your site's dashboard. Click Manage Program . Click the relevant toggles in the Ways to earn and Rewards sections to make them active. Add the loyalty page back to the menu: Go to your editor . Select the relevant menu in the editor. Click Manage Menu . Click + Add Menu and select Main pages . Select the Loyalty page. Click Apply . Add the My Rewards page to the Members Area: Click Pages on the left side of the editor. Click your Member Page . Click the Member Page element in the editor and click Manage Member Pages . Click Add Tab next to Rewards . Wix Harmony Editor Activate the Ways to earn and Rewards toggles: Go to Loyalty Program in your site's dashboard. Click Manage Program . Click the relevant toggles in the Ways to earn and Rewards sections to make them active. Add the loyalty page back to the menu: Go to your editor . Select the relevant menu in the editor. Click Manage Menu . Click + Add Item at the bottom. Click Site Pages . Select the checkbox next to the Loyalty page. Click Add to Menu . Add the My Rewards page to the Members Area: Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Click the More Actions icon next to Members Area . Click Manage Member Pages . Click Add Page next to Rewards . Note: If you've added a loyalty widget to your checkout page , pausing your loyalty program will not remove this widget. To remove this widget, you need to delete the Wix Loyalty app and its pages from your site. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Charges, payments and tax About Tax in Kazakhstan Wix charges Value Added Tax (VAT) on our services to customers in Kazakhstan. If you are a VAT registered business in Kazakhstan with a Business Identification Number (BIN) from the Kazakhstan State Revenue Committee, you may be eligible for a tax exemption. You can add your BIN to your Wix account by updating your payment details. The tax exemption will apply to your next subscription payment. Updating your payment details Re-enter your payment details to add your tax ID and receive your tax exemption. To update your payment details: Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant subscription. Click Update payment method . Choose the subscriptions you want to update and click Next . Note: This option will only appear if you have other Wix subscriptions in your account. Click Next after reviewing the plan details on screen. Click Use another payment method . Re-enter your card details and add your tax ID to the BIN field. Click Update . FAQs Click a question below to learn more about tax in Kazakhstan. What is a BIN tax identification number? A Business Identification Number (BIN) is a tax ID issued by the State Revenue Committee in Kazakhstan to businesses and organizations resident in Kazakhstan. The BIN is a unique 12-digit number and is made up of five parts, which identify the type of entity and date of registration. The 5th digit in a valid BIN will always be 4, 5, or 6. What happens if I do not have a tax identification number? If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products. How does Wix determine which customers are subject to tax? The tax charge is based on the billing account address. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Video: Organizing Your Videos into Categories You can organize your videos into categories to let your visitors know the type of video it is. To add a category to Wix Videos: Go to Video Library in your site's dashboard. Click the Edit icon on the relevant video. Enter the category under Categories . Press Enter on the keyboard. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Managing Orders With DoorDash Drive Optimize your restaurant's delivery process with the pre-installed DoorDash Drive app on your site. DoorDash orders appear with a DoorDash icon, making it easy to track and manage them directly from your site's dashboard. Important: DoorDash Drive is available only in the United States. Managing orders with DoorDash Drive Accept and manage DoorDash Drive orders through your site’s dashboard or Wix app. Track deliveries in real-time, view order details, print, modify, or cancel orders as needed. Dashboard Go to Restaurant Orders in your site's dashboard. Choose the relevant option: Accept an order Accept online orders automatically assigned to DoorDash Drive for delivery. Click Accept on a DoorDash Drive order . Enter a delivery time: For delivery times under 2 hours, enter the arrival time in minutes. For delivery times over 2 hours, enter the courier's arrival time in hours. Click Submit . Manage an order Manage an order with DoorDash Drive. Click the More Actions icon on a DoorDash order and choose what you want to do: Open order details: View the full information of an order, such as customer details, items ordered, and delivery status. Print order : Generate a printable version of the order, usually for kitchen staff or record-keeping purposes. Edit order: Make changes to the existing order, such as adjusting items, quantities, or customer details. Track with DoorDash Drive: Monitor the progress of an order being delivered by DoorDash, including real-time updates on its status. Cancel order : Stop an order from being processed. Note: You may be charged a delivery fee. Click the link to cancel the order on DoorDash's dashboard. Click Continue to send a cancellation email to the customer. (Optional) Enter a note for the customer. Click Continue . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Restaurant Orders (New) . Choose the relevant option: Accept an order Tap Accept on an order marked with the DoorDash badge . Enter a delivery time: For delivery times under 2 hours, enter the arrival time in minutes. For delivery times over 2 hours, enter the courier's arrival time in hours. Tap Submit . Manage Tap the More Actions icon on a DoorDash order and choose what you want to do: View order details: View the full information of an order, such as customer details, items ordered, and delivery status. Print order : Generate a printable version of the order, usually for kitchen staff or record-keeping purposes. Track with DoorDash: Monitor the progress of an order being delivered by DoorDash, including real-time updates on its status. Cancel order : Stop an order from being processed. Note: You may be charged a delivery fee. Tap the link to cancel the order on DoorDash's dashboard. Tap Continue to send a cancellation email to the customer. (Optional) Enter a note for the customer. Tap Continue . Important: DoorDash may reject the order even after initially accepting it due to reasons such as driver availability. In such cases, you can either recreate the order for delivery through another method or cancel it altogether. FAQs Click on a question below to learn more about managing orders with DoorDash Drive. How do I know if DoorDash accepted an order? DoorDash approves orders on the spot, and a timestamp is added to the order for confirmation. Can I accept DoorDash Drive orders from the calendar view? Yes. You can accept orders from the calendar view by selecting the order, clicking the More Actions icon, and choosing Accept order . What should I do if DoorDash rejects an order? If DoorDash rejects an order, you can either recreate it for delivery through another method or cancel the order altogether. Will I be charged a fee if I cancel a DoorDash order? You may be charged a delivery fee if you cancel a DoorDash order. What happens if both my restaurant and DoorDash deliver to the same area? By default, orders will be assigned to your restaurant for delivery, but you can always assign them to DoorDash Drive for delivery instead. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Customizing a Section Grid In the Studio Editor, sections come with a built-in grid, containing a single cell (housing the entire section). Split the section into more cells to give a responsive structure to the content. There are various customizable layouts to choose from. Go to our Wix Studio Academy to check out additional Wix Studio webinars, tutorials, and courses. Adding cells to a section Add cells to a section to create a responsive, structured layout. Keeping the elements in separate cells ensures they stay in place on all screens. Choose a layout, then move elements to the cells - you can always split the cells or add new ones later. Looking to add cells to a container? You can apply an advanced CSS grid on the container. To add cells to a section: Select the relevant section. Click the Blank drop-down at the top of the section. Choose a layout: Rows , Columns , Collage , etc. Tip: You can change the layout from the drop-down at any time - it will not move your elements around. Drag elements to the relevant cells. Do your grid cells overlap on mobile? We recommend switching to a vertical layout (like Rows) to resolve this issue. Customizing the section grid Make the grid look just as you want. You can split or merge existing cells, add new ones and drag the grid lines to adjust their size. You can also add gaps to create some space between the cells. To customize the section grid: Select the relevant section. Choose how you want to customize the grid: Resize the grid You can resize a cell directly on the canvas, or enter the exact width and height in the Inspector panel. Note that the cell height depends on the overall section height. On the canvas: Drag the gridlines around a cell to change its size. In the Inspector: Click the Open Inspector icon at the top right of the editor. Scroll down to Layout . Depending on what you want to resize, click Columns / Rows . Edit the size of the relevant column or row (in px* or %). Tip: You can also equalize the grid vertically or horizontally , to make the rows or columns the same size. Note: The sizing unit of rows depends on the section grid's responsive behavior . px* units are used on grids with the Scale proportionally and Fixed height behaviors, and % units are used on grids set to Fit to screen . Want to choose the sizing units? Switch to an advanced CSS grid for more control. Add more cells to the grid Click Add Cell and choose where to add it on the grid. Note: A section grid can include up to 16 cells. If you need more cells, you can either: Split the grid into multiple sections Switch to an advanced CSS grid. As it's not possible to switch back from the advanced grid, we recommend creating a copy of the section first. Split a cell Select the cell you want to split. Click the relevant icon: Split Horizontally or Split Vertically . Note: A section grid can include up to 16 cells. If you need more cells, you can either: Split the grid into multiple sections Switch to an advanced CSS grid. As it's not possible to switch back from the advanced grid, we recommend creating a copy of the section first. Merge cells Select one of the relevant cells. Hold the Shift key on your keyboard while selecting the other cell. Click Merge . Note: This merges the grid cells on all breakpoints. Add gaps between cells Using gaps, you can add some space between the grid cells. Click the Open Inspector icon at the top right of the editor. Scroll down to Layout . Enter values for the horizontal and / or vertical gap. Delete a cell You can remove a cell from the section at any time. This deletes both the cell and the elements within. Select the relevant cell. Click the More Actions icon . Click Delete . Note: If you delete all the cells in a grid, it reverts to a blank section. Note: Currently, it is not possible to duplicate a cell. Swapping and flipping cells in the grid Reorganize the section grid quickly and efficiently by swapping cells. Using drag and drop, you can instantly swap between 2 cells – they instantly take each other's spot on the grid. Alternatively, you can flip the entire grid horizontally or vertically to explore different options of presenting your client's content. To swap cells: Select the relevant section. Choose what to do next: Swap 2 cells Select the first cell. Hold the Drag icon at the top of the cell while dragging it onto the other cell. Tip: When you see the Swap content indication, it means you can drop the cell. Flip the grid Click the Open Inspector icon at the top right of the editor. Scroll down to Layout . Click the relevant icon: Flip columns or Flip rows . Switching to an advanced CSS grid Switching to an advanced CSS grid gives you more precise control of the layout per breakpoint. You can choose the number of rows and columns you want, and set their size using responsive measurements (e.g. fr, Min/max, %). To switch from section grid to a CSS grid: Select the relevant section. Click the Open Inspector icon at the top right of the editor. Scroll down to Layout . Click Switch next to Advanced CSS grid . Click Switch to CSS Grid . Dealing with overlapping elements? Review our troubleshooting video to learn what to check and how to resolve this issue. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Orders, Cart & Checkout Collecting and Viewing Buyer Notes Important: This article is relevant for Wix Stores, Wix Bookings, Wix Restaurants Orders, Wix Donations, and is in the process of becoming available for Pricing Plans. Customers sometimes need to communicate with you about a purchase. They can easily leave notes when checking out by clicking Add a note in the Cart page or Side Cart. Buyer notes appear in the email notification you receive when a purchase is made. In addition, in the Orders tab in your dashboard, any order with a note has a note icon. Viewing buyer notes Go to Orders in your site's dashboard. Click the relevant order. Read the note under the customer's name on the right. Tip: Wix Stores merchants can also add a message box to a specific product, for example, to ask customers to enter the text they want engraved. FAQs Click a question below to learn more about buyer notes. Can I change the 'Add a note' link text? Yes, you can. Learn how to change the "Add a note" link text . Can I remove the 'Add a note' option? The Add a note option can appear in Cart page and/or the Side Cart. To remove the note option: Select the Cart page or Side Cart in your editor. Click Settings and select the Settings tab. Deselect the checkbox next to Add a note . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Adding Funds to Cover Refunds You may need to refund a customer and currently don't have enough funds in your Wix Payments account to cover the return. If your current balance can't cover a specific refund, you'll need to add funds to your Wix Payments account. How are refund top-ups calculated? If you have scheduled payouts, processing payments and / or reserve funds in your account, they are used to offset the amount required for top-up. For example: $100 Refund amount Minus - $20 Scheduled payout $20 Processing payment $10 Reserve funds --------------------------- $50 Top-up needed Issuing a refund and adding funds Issue refunds from your Wix Payments account on desktop or from the Wix app on your mobile device. Desktop Go to Payments in your site's dashboard. Select the payment to refund. Click Refund . Enter the amount you wish to refund. (Optional) Add a note. Click Refund and confirm by clicking Yes, Refund . If you don't have sufficient funds in your account to cover the refund, you'll see an option to transfer additional funds. To add funds and refund your customer: Click Add Funds & Complete Refund to add funds to your account. Enter your credit / debit card details and click Add Funds & Complete Refund. Wix app Go to Payments in the Wix app . Tap on the payment to refund. Tap Refund . (Optional) Tap the Note icon to add a note of the details of this refund and tap Save . Enter the amount to refund, and tap Issue Refund . Tap Issue Refund to confirm. If you don't have sufficient funds in your account to cover the refund, you'll see an option to transfer additional funds. To add funds to refund your customer: Click Add Funds & Complete Refund to add funds to your account. Enter the amount of funds to be added and tap Continue . Enter your payment details and tap Add Funds. What's next? Once the funds are processed, we'll automatically refund the relevant customer. It may take up to 3-5 business days for the refund to appear in your customer's statement. FAQs Click a question below to learn more. Can I add more than $20,000 to my Wix Payments account? Yes. To add more than $20,000 to your account, contact Wix Customer Care for assistance. Can I transfer funds from 1 payment method group to cover a negative balance in another? No. If you have multiple payment methods in your Wix Payments account, a negative refund balance applies only to a single payment method group . Funds from one group cannot be used to cover a negative balance from another group . Can I add funds to cover a negative balance for PayPal with Wix Payments? No. Currently, it's not possible to top-up a negative balance for PayPal payments in your Wix Payments account. To return to a positive balance for PayPal with Wix Payments, you need to receive additional PayPal payments. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit