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- Wix Music: Adding Links to Other Music Platforms | Wix Expert
< Back Managing your business Business solutions & apps Wix Music: Adding Links to Other Music Platforms Add links to your albums, singles or tracks to other music platforms so that fans can listen and purchase your music elsewhere. The links appear when your fans click the Get Album or Get Track button on your site: To add links to your music: Go to Music Library in your site's dashboard. Click the relevant album, single or playlist. Choose what you want to add the link to: Adding a link to an album Click Edit next to Album Info. Scroll down to Links to Other Music Platforms . Enable the toggle. Select the relevant music platform and add the link. Click Save . Adding a link to a single Click Edit next to Single Info. Scroll down to Links to Other Music Platforms . Enable the toggle. Select the relevant music platform and add the link. Click Save . Adding a link to a playlist track Hover over the relevant track and click the Edit Track Info icon . Scroll down to Links to Other Music Platforms . Enable the toggle. Select the relevant music platform and add the link. Click Save . 4. (Optional) Click +Add link to add more links. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix App: Archiving or Deleting a Conversation | Wix Expert
< Back Using the Wix mobile apps Managing your site with the Wix app Wix App: Archiving or Deleting a Conversation Interactions with your contacts are stored as conversations in the Inbox in your Wix app. This includes notifications about visitor activities, contact form submissions and live chats. You can easily archive conversations or delete them if you no longer need them. To archive or delete a conversation: Go to your site in the Wix app. Tap Inbox at the bottom. Tap the relevant conversation. Tap the More Actions icon . Choose what you want to do by tapping the relevant option: Archive conversation: Move the conversation to the archive where you can restore later, if needed. Delete conversation: Permanently delete the conversation from your inbox. Tap Delete to confirm you want to delete the conversation. Tip: You can also swipe left on a conversation to archive or delete it quickly. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Pricing Plans: Upgrading Your Site to Sell Plans Online | Wix Expert
< Back Managing your business Business solutions & apps Pricing Plans: Upgrading Your Site to Sell Plans Online You can add and set up the Wix Pricing Plans app on your site for free. To sell your membership plans and packages online and remove Wix branding, you need to upgrade your site. You do not need to upgrade to add plans (sell them offline) or to sell free plans. Important: After submitting your purchase, your bank may require you to verify your identity . If you're experiencing any issues with the authentication process, contact your bank directly. Grow your revenue by accepting online payments Accept payments directly on your website, and offer your customers a seamless and secure experience. Improve your branding with a custom domain Connect your own custom domain (e.g. www.mystunningwebsite.com), which improves your branding and gives your website a more professional look. When you upgrade to a Business and eCommerce plan, you also get your domain for free for the first year. Track your sales with advanced analytics Track your subscriptions sold over time and compare different time periods. This is great for tracking the success of your marketing and the popularity of your subscriptions. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Podcast Player: Adding and Setting Up the Wix Podcast Player | Wix Expert
< Back Managing your business Business solutions & apps Wix Podcast Player: Adding and Setting Up the Wix Podcast Player Showcase your podcast episodes directly on your website with the Wix Podcast Player. By connecting your RSS feed with the app, a built in Podcast Overview page displaying all your episodes in one place, and a dedicated Episodes Page for individual episodes and their information are automatically generated. This means that new episode pages are created automatically as you add episodes to your hosting platform- freeing you up to focus on your content. You can also customize the app's design and layout so that it best compliments your site's existing look and feel. Step 1 | Add the Wix Podcast Player The first step is to add the Wix Podcast Player to your site. After you've added the app, you can then look at connecting to your host platform and customizing the app's layout and design. Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the Wix Podcast Player app in the search bar. Click Add to Site . Click Allow and Add to confirm. Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the Wix Podcast Player app in the search bar. Click Add to Site . Click Allow and Add to confirm. Dashboard Go to the Wix App Market in your site's dashboard. Search for the Wix Podcast Player app in the search bar. Click Add to Site . Click Allow and Add to confirm. Step 2 | Connect your RSS feed Next, connect the app to your RSS feed link. You can find your RSS feed link on your host platform, for example (SoundCloud, Libsyn etc.). Your RSS feed automatically includes and updates information like titles, cover images, dates and more. To connect your RSS feed: Go to your editor . Click the Wix Podcast Player. Click Settings . Click the Settings tab. Click Insert RSS Feed link . Paste in the RSS feed link. Click Connect . Click the Allow episode downloads toggle to allow listeners to download your podcast. Step 3 | Customize your podcast layout Now it's time to adjust the Podcast Overview page layout to compliment your site's existing design. You can adjust the page's feed and header. To customize your podcast layout: Click the Wix Podcast Player in your editor. Click Pages . Click Podcast Overview . Click Layout . Choose what you want to customize: Episodes Feed This is your episode list. Every episode contained in the connected RSS feed appears here. Choose a layout (List or Grid) and customize the following: List: Show image: Display or hide the episode's cover image. Show date: Display or hide the episode's release date. Show duration: Display or hide the episode's run-time. Show description: Display or hide the episode's description. Number of episodes to show: Adjust how many episodes appear in the Podcast Overview. Grid: Show date: Display or hide the episode's release date. Show duration: Display or hide the episode's run-time. Show description: Display or hide the episode's description. Show text : Choose to display an episode's text under its image or on top of it. Text Alignment : Choose how your text is aligned: Left , Center or Right . Number of rows to show: Adjust the number of rows displayed in the podcast overview. Header Click the Show header toggle to show it on your Podcast Overview page. Choose a layout and select whether to include a description and the host's name on the page. Step 4 | Design your podcast Lastly, you can adjust the design of the Podcast Overview page and the dynamic Episode Page to ensure both rhyme in with your site's current style. To customize your podcast design: Click the Wix Podcast Player in your editor. Click Pages . Click the page you want to customize: Podcast Overview or Episode Page . Click Design . Choose what you want to customize: Podcast Overview: Episodes Feed This is your episode list. Every episode contained in the connected RSS feed appears here. You can customize the following: Episode Title : Choose a font and adjust its color and size. Episode Description : Choose a font and adjust its color and size. Text Indent : Adjust how far to the right or left your text is positioned. Overlay color: Choose a color for the overlay and adjust its opacity. Border Width : Adjust the width of the empty space around your episode list. Border Opacity and Color : Choose a color for the border and adjust its opacity. Button and Link Color : Choose a color for the feed's buttons and links. Background color: Choose a color that appears behind your episode descriptions. Feed Background : Change the color and opacity of the feed's background. Text color: Choose a color for your podcast's search bar. Podcast Overview: Header This is the header that appears at the top of the Podcast Overview page. It contains the name of your podcast and host. You can adjust the header to suit your site's design by applying matching fonts and customizing their sizes and colors. Episode Page This is the page of an individual episode. The Episode Page is a dynamic page, meaning that the customizations you make apply to all episodes. This maintains a consistent design and user experience across your site. You can customize the following: Episode Header : Title : Choose a font and adjust its color and size. Podcast Name : Choose a font and adjust its color and size. Header Background : Choose a color for the background and adjust its opacity. Button text color: Choose a color for your button text. Button background color: Choose a background color for your button. Player Controls Color : Choose a color for the player controls (play button, download icon etc.) Drop Image Shadow : Click to show or hide the shadow around the episode's cover image. Episode Content : Description : Change the color and font of the description. Feed Background : Change the color and opacity of the feed's background. Troubleshooting issues with the Wix Podcast Player Click an issue below to learn how to resolve it: Unable to connect my podcast to the Wix Podcast Player Make sure you are using the RSS feed URL and not a link to iTunes or another podcast player. Note : The Wix Podcast Player is an RSS reader. Wix does not host your podcast. Ensure that your permissions are set correctly with your host platform. Missing podcast episodes If podcast episodes are missing on the Wix Podcast Player, check the following: The episodes have been successfully added to the Episode Page . Your RSS feed is properly set up on the host's side to display the episodes. All episodes are working correctly on your host's platform. Unable to play audio in the Wix Podcast Player You can test your RSS feed link by checking that your audio plays correctly in other free RSS readers e.g. feedly.com. FAQs Click a question below to learn more about adding and setting up your podcast player. Can I add more than one podcast to my site? Yes. You can add multiple podcasts to your site. To add another podcast: Click the podcast in your editor. Click Settings . Click Add another podcast . Can I add links to additional podcast services like Spotify? Yes. In addition to an RSS feed, you can add links to well-known podcast services like Spotify or SoundCloud. To add links to podcast services: Click the podcast in your editor. Click Settings . Click Links . Hover over the relevant service and click the Activate icon . Paste your link and click Add . Does the Wix Podcast Player support RTL (right-to-left) content? Currently, the Wix Podcast Player does not fully support RTL content. What information should I include if I need to reach out for assistance? For us to best assist you, it helps to have the following information ready: A detailed description of the issue you are experiencing. The site and page where your Wix Podcast Player is located. The RSS feed URL. Include what happened and what you've already tried. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Services: Customizing the Inquiry Services Widget | Wix Expert
< Back Managing your business Business solutions & apps Wix Services: Customizing the Inquiry Services Widget The inquiry services widget allows you to display a list of services you offer and customize their appearance. Use the settings to select which services to show, adjust their look, and align the widget with your brand. Visitors can express interest, ask questions, or inquire about services. Adding the inquiry service widget from your editor: Go to your editor . Click My Business on the left side of the editor. Click Wix Services . Click Add Widget . To customize your inquiry service widget: Go to your editor . Click the inquiry services widget in your editor. Click Settings . Choose what you want to edit: Services Click Services . Choose what you want to do: Select services to show: Select the checkbox next to each service you want to show on your widget. Add a New Service: Click Add a new service at the bottom. Enter the details for your new service. Click Save . Tip: After adding your service, make sure you select the checkbox next to it in the Services tab to display it in your widget. Manage services: Add or edit your inquiry services . Display Click the Display tab. Select the checkboxes next to the details you want to show: Section title: The heading above your service list (e.g. 'Our Services'). Service image: The image for each service to help visitors recognize what you offer. Service description: A summary or important details about each service. Tip: To add an image or edit your services details, click Manage Inquiry Services at the bottom of the Display tab. Layouts Click the Layouts tab. Choose what you want to adjust: Grid layout: Display your services in a grid layout. Use the sliders to adjust cards per row, card spacing, and service details padding. Image layout: Choose your image shape, adjust image padding, and select crop or fit for your layout. Text layout: Set the alignment for your list title and service text. Text You can change the title of your inquiry service widget to anything you like, for example, 'What we offer'. To change the text: Click the Text tab. Enter your new title in the Title field. Design Customize your inquiry service widget by editing the styles or text to match your brand and make your services stand out. To customize the design of your widget: Click the Design tab. Choose what you want to edit: Styles: Adjust widget and service backgrounds, image background and corners, plus border color and opacity. Text: Customize the text style for your title, service name, and service description. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- ICANN's 60 Day Lock Policy | Wix Expert
< Back Connecting a domain Transferring domains ICANN's 60 Day Lock Policy In accordance with the regulations established by ICANN (the domain regulatory body), it is not possible to transfer a domain within 60 days of: Registering the domain Changing the registrant contact information Transferring your domain between different domain providers This limitation applies to both incoming (to Wix) and outgoing (away from Wix) transfers and cannot be changed by Wix. If you are unable to transfer your Wix domain away from Wix due to this limitation, you can keep the domain in your Wix account and point it to your external site in the meantime. Learn more about connecting a Wix domain to an external site . Alternatively, if you were trying to transfer your domain to Wix and were unable to due to this limitation, you can connect your domain to Wix in the meantime. Learn more about connecting a domain to your Wix account . Note: After changing your contact information you are required to confirm your information within 14 days of the change. Failure to confirm your contact information within 14 days will result in the suspension of your domain. If your final goal is to transfer your domain to another domain provider, please be advised that you should do so before changing your contact information, in order to avoid triggering the 60 day lock. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Google Workspace: Transferring Your Business Email to Another Wix Account | Wix Expert
< Back Billing & premium subscriptions Managing your subscriptions Google Workspace: Transferring Your Business Email to Another Wix Account You can transfer a Google Workspace business email from one Wix account to another at any time. The transfer process will move your premium site, domain, and business email to the new Wix account. Ownership of the site, domain, and business email will transfer to the new account when the transfer is completed. Note: A business email is associated with the domain to which it was purchased. If you wish to use the business email with another site within the same Wix account, you need to reassign the domain that is related to that email, as well as the business email itself. Transfer a premium site to another Wix account To transfer your site, you need the email address of the person you want to transfer the site to. They will need to accept ownership in order to complete the transfer. Important: Sites that have Premium plans paid for with recurring invoices cannot be transferred. To transfer this type of site, you need to first cancel the recurring invoice. After transfer of a site, any subscriptions that were transferred (the Premium plan itself, as well as the domain, business email, and any premium apps) are now managed by the new owner. To transfer a site: Go to your site's dashboard . Click the Site Actions icon at the top of the page. Select Transfer site . Fill out the transfer ownership form: Enter the email address associated with the new owner's Wix account. Choose a description of your relationship with your transferee and click Continue . Enable or disable the following transfer options: Transfer Premium plan: Transfer the assigned site plan, along with the site, to the new owner's account. Transfer domain & business email: Move the domain and its associated mailboxes, along with the site, to the new owner's account. Note: "and business email" appears only if you purchased a Google Workspace business email from Wix. Transfer premium apps: (If applicable) The site's premium apps automatically transfer, along with the site, to the new owner's account. Select or deselect the Keep my role as Co-Owner of this site after the transfer checkbox: Selected: You remain a collaborator on the site with limited access. The new site owner can revoke your access at any time. Deselected: You are no longer able to edit or manage the site in any way. Select or deselect the Create a copy of this site and keep it in my account checkbox: Selected: A copy of the site remains in your account after the transfer takes place. Deselected: A copy of the site is not saved in your account. However, if you keep your role as Co-Owner (see step 4d) you can still edit the site. Click Continue . Review the transfer summary and select the confirmation box. Click Transfer Ownership . What's next? The new owner receives an invite email which they'll need to accept to complete the transfer. The invite expires in 3 days . Learn more about accepting transferred site ownership . You can go to Roles and Permissions in your Wix account to track and manage your transfers . FAQs Click below for answers to common questions about transferring your business email. Can I transfer my business email (but not my plan and/or domain) to another Wix account? No. You can only transfer a Google Workspace business email when you transfer a site with an upgrade plan and the domain associated with your business email. Can I transfer a Google Workspace business email from Wix to Google? Yes, you can transfer a Google Workspace business email from Wix to Google. This action disconnects the Workspace business email from your Wix account. To do so, contact Wix Customer Care for assistance. This is an irreversible action. Once transferred to Google, you cannot repurchase the business email through Wix. Can I transfer a business email to another site in my own Wix account? Your business email is connected to your domain. Therefore, you can transfer your business email to another site in your Wix account by reassigning the domain connected to your business email. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Renting Multiple Properties in Different Locations | Wix Expert
< Back Managing your business Business solutions & apps Renting Multiple Properties in Different Locations Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . If you have multiple rental properties (e.g. apartments in different locations), you can add them as rooms with different addresses. Note: It is not possible to manage separate hotels with one Wix site. You need to create a separate site for each hotel. To add an address to a room: Go to your site's dashboard . Click the Hotels tab on the left. Click the Rooms tab. Click the Edit icon for an existing room type or click Create New to add a new one. Scroll down to the Address section. Click the Show map location toggle to enable the address option. Enter the city, state and country of the property. Enter the street address of the property. Enter the zip code of the property. Click Save at the bottom of the page. Important: You can only add an address to a room after you've set up your hotel. If you're trying to add an address to your first room and you're unable to find the address section, add the room without the address and come back to add the address after setting up your hotel. Note: You can only connect one Channel Manager to a Wix site. If you are managing your business as multiple separate properties in other services, you can only connect to one of these. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Multilingual: Translating Automated Emails | Wix Expert
< Back Creating a multilingual website Wix Multilingual basics Wix Multilingual: Translating Automated Emails Translate your automated emails into your site's various languages. Communicate with your audience in their preferred language to create a personalized experience. For example, in a global online store, a customer from Spain who places an order, can receive an order confirmation email in Spanish. Translating automated emails Head over to the Automations tab in your site's dashboard to access your automated emails. When editing an automated email, you can select the relevant language and localize the content. Before you begin, make sure to: Add and set up Wix Multilingual . Set your secondary language to visible . Create the relevant email automation . Customize your automated email . To translate automated emails: Go to Automations in your site's dashboard. Click the More Actions icon next to the relevant automation. Click Edit . Click the Send an email action. Click Edit under Create an email in the left panel. Click the Now editing drop-down at the top and choose a language. Edit the content of your email. Click Save & Continue . When you're ready, click Publish changes to activate your automation. What's next? Manage your automations . You can edit, duplicate, and rename existing automations and deactivate those you don't need. FAQs Click a question below to learn more about translating your automated emails. What determines the language the email is sent in? The email is determined by the language of the contact who is receiving the email. If the language of the contact doesn't match one of your site languages, the email defaults to the main site language. You can view a contact's language in Wix Contacts . Keep track of which languages are most used by your audience to prioritize your efforts. Can I translate pre-installed automated emails as well as the ones I create? Yes. You can translate both pre-installed automated emails and the automated emails that you created. What if I have added a language but have not made it visible on my site? If a language is not visible on your site, your automated emails will not be available for translation in that language. Do I have to manually translate each version of my automated emails myself? Yes, you will need to manually translate each language version of your automated emails. What happens if I add more languages to my site after setting up this automation? Once you make the new language live and visible on your site, you'll be able to edit the automation and access the version of that language. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- About AI Credits | Wix Expert
< Back Billing & premium subscriptions Upgrading to a Premium plan About AI Credits Wix offers a suite of innovative AI tools , many of which are free and can be used without AI credits. However, to enhance your experience and best cater to your brand and business needs, some AI-powered agents and tools require AI credits to use. All new Wix Premium plans include AI credits. Credits can be used in products like Smart Chat , AI Custom Agent , AI Marketing Agent , AI Phone Agent , and Wixel to optimize your business’s operations, support your customers, and create on-brand designs. If you use Wix with a free plan, you’ll receive a limited number of daily AI credits. Note: While Wix’s AI is designed to deliver the best possible results, outcomes may vary and we can’t guarantee that AI-generated outputs will meet a specific level of quality, accuracy, or relevance. Make sure to review all outputs before using or publishing them. Understanding your AI credits When you purchase a new Premium plan, your Wix account automatically receives AI credits. These credits refresh every month based on your plan’s purchase date, and any unused credits from the previous month expire at that time. On free plans, your AI credits reset each day (up to a maximum of 120 credits per month). Tip: For a breakdown of how many credits each plan comes with, go to the Upgrade page to view plan options for your site. Credits apply to your entire Wix account, not just the site connected to your Premium plan. You can use them for any AI tasks across different sites or products in the Wix ecosystem. Important: When you purchase a Pre mium plan that includes AI credits, you are entitled to use those credits for certain designated AI features. AI credits are not a digital currency, security, commodity, or any other kind of financial instrument and are not redeemable for any cash value. AI credits are only redeemable for the specified AI features across the Wix ecosystem. Wix reserves the right at any time to change the credit cost, the number of credits required for using AI features, and the AI tools that use credits. Using your AI credits The exact number of actions you can take and how many credits each action uses is not guaranteed. The cost of an AI prompt or action depends on the length and complexity of your request and which tool you’re using. The credit cost is calculated after an action is completed. You can check your remaining credit balance in your account after completing the action. The table below gives an estimated cost for each feature that uses credits. These numbers are based on standard models and the average complexity of a request, and are provided as examples only. Note: Chatting with Aria (Wix’s AI agent) is free and does not use AI credits. Feature Examples Estimated number of actions per plan AI Custom Agent Automated follow-up emails, sales reports, payment reminders. Light: Up to 150 Core: Up to 200 Business: Up to 300 Business Elite: Up to 1000 Smart Chat 24/7 support for site visitors, instant answers to questions, product and service recommendations, capture leads via chat. Light: Up to 150 Core: Up to 200 Business: Up to 300 Business Elite: Up to 1000 AI Marketing Agent SEO keyword research, blog post optimization, marketing content plan creation, social media weekly posts creation, Google Ads campaigns optimization Light: Up to 150 Core: Up to 200 Business: Up to 300 Business Elite: Up to 1000 AI Phone Agent 24/7 phone support for your business, speaking with customers. On average*: Light: 75 Core: 100 Business: 150 Business Elite: 500 Wixel Create a new logo, build a form, write a report. Learn about Wixel AI credits . AI Visibility Overview Run New Test Up to 5 tests a month (1 test a day max). Fixed for all Premium plans and can't be extended. * Calls taken by the AI Phone Agent consume credits based on the length of the call. Total charges can vary. Silent calls or calls where a customer disconnects before speaking are not charged credits. Important: Some tools include automated features which might use up your credits without you taking action directly. For example, an auto-email triggered by a customer, an AI chat conversation with a site user, or marketing content automatically generated by the AI Marketing Agent. Checking your AI credit balance Check your AI credit balance at any time by clicking your profile at the top right of your account. You can see your current credit balance in the AI credit balance window, as well as the date your credits will renew. If you have more than 1 site plan with an AI credit allowance, the credits due to expire soonest will be used first. Tip: Depending on the AI tool you use, it can take time for credits to be deducted from your balance. If you don’t see your balance updated right away, wait up to 15 minutes before checking again. Renewing your AI credits Unused AI credits d o not roll over to the next credit cycle. Your credits automatically reset each month, and your account is topped up with the number of credits included in your plan. Free plan: You can use up to 30 credits per day, up to a maximum of 120 credits per month. Credits renew each day until you have used a total of 120 credits in a single month. Wix Premium plans: Credits renew monthly based on the date you purchased your plan. For example, if you purchased a plan on January 10, your credits renew on the 10th of every month. You can see when credits will renew by clicking your profile image in the top right of your account. Need more AI credits? You can upgrade your plan at any time for more monthly credits, or add credits directly to your account. Tips for saving AI credits Stretch your credits further and avoid hitting your AI credit limit too soon with the tips below. You can save credits and have more control over your credit usage by making every AI action count, keeping them for more unique and complex tasks. Be specific with your requests When sending a request, explain exactly what you want and give a detailed description. The more descriptive you are, the better the outcome will match your expectations. For example, if you’re creating an automation with AI Custom Agent , explain how often you need the task to happen, clearly state when it needs to happen, and be as specific as possible about the criteria that need to be met to trigger the action. Make small edits manually Use Wix’s built-in design tools to handle quick changes yourself. For simple tasks like changing background colors, resizing elements, or swapping out placeholder images, use the tools on the action bar instead of AI. Keep an eye on your credits You can see how many AI credits you have left in your cycle by clicking your profile at the top right of your account. If you’re running out of credits, switch to manual edits for smaller tasks or pause any automations you have set up. Plan your Wixel designs before making changes Before using Wixel to create or edit a design, think about what you want your design to look like and what you want it to achieve. Learn more about saving AI credits when using Wixel . FAQs Click a question below to learn more about AI credits with Wix Premium plans. Can I buy more AI credits without upgrading? No, you need to upgrade your plan to purchase more AI credits. It is not currently possible to buy top-up credits for Wix Premium plans. Note: If you have a Wixel subscription, you can purchase top-up credits for your Max plan. Can I get my AI credits back if I’m not satisfied with the result? Once AI credits are used for a request, they cannot be returned, even if the result does not match your expectations. If you think AI credits were deducted incorrectly, contact Wix Customer Care . When is my next billing or renewal date? You can find your renewal date and plan details on your Premium Subscriptions page . What happens to my credits if I change my plan? You can change your plan to a higher or lower tier at any time. When you change to a higher tier plan, your current credit balance is deleted and you receive a new, higher credit balance for your new plan. When you change to a lower tier plan, your balance is capped to the new allocation of credits. Depending on your current balance and how many credits you have already used, you may see fewer credits in your wallet after switching to a lower tier plan. What happens to my credits if I transfer a site to another Wix account? Your AI credits are connected to your Premium plan, so it depends on whether or not you transfer the plan together with the site during the transfer process. When you transfer a site with a plan, any remaining credits connected to your plan will transfer to the new owner. If you choose to transfer the site without a plan, your credits will stay in your account and will not be transferred. What happens to my credits if I cancel my plan within 14 days? Wix offers a 14-day money-back guarantee for new Premium site plans. If you cancel your plan within the 14-day money-back guarantee period, you lose any unused AI credits connected to the canceled plan. Can site collaborators spend my credits? Currently, only Admin (Co-Owner) and Owner roles c an use and view AI credits. AI actions taken by collaborators with these roles will deduct AI credits from the site owner’s AI credit balance. This only applies to AI actions for that specific site, and a collaborator can only take certain actions if they have the relevant role and permissions. Learn how to check a site collaborator's role . How do AI credits work with the AI Marketing Agent’s social media and email marketing quotas? AI credits and social media/email marketing quotas work together but serve different purposes: AI credits power the AI Marketing Agent’s automated features, such as creating personalized content plans, generating social media posts, optimizing blog posts, and conducting keyword research. Social media and email marketing quotas govern how many posts or campaigns you can publish or send, whether created manually or by the AI Marketing Agent. For example, if you’re on a free plan with 10 social posts per month: The AI Marketing Agent uses AI credits to generate personalized post content for you Once you approve a post, it counts toward your 10-post social media quota Both systems coexist to give you the best experience. You can upgrade your social media plan or email marketing plan to increase your quotas, and upgrade your site plan to get more AI credits. Do I get AI credits with a Wix Studio plan? No, sites built with Wix Studio can currently access AI features at no additional cost. Only Wix Premium plans come with AI credits at this time. What other important information do I need to know about using AI credits? For more information and other terms applicable to AI Services, review the full Wix Terms of Service . You have no right or title in AI credits except as expressly stated by Wix. You may not sell or transfer AI credits to another user or account. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Bookings: Displaying Class Times on Your Site | Wix Expert
< Back Managing your business Business solutions & apps Wix Bookings: Displaying Class Times on Your Site Clients can see the days of the week a class is available in a number of places on your site. These include: the Service List, the Service Page, the Booking Calendar, your Daily Agenda and your Weekly Timetable. Where clients view class times on your site Below is a list of the places on your site where clients see your weekly class times. The Service List The Service Page The Service Page displays recurring class sessions. In certain situations, you may want to add or remove days, such as scheduling a one-time session on a Friday. Note: Certain scheduling changes may not appear in the Service Page. You can update your calendar to make sure the Service Page reflects these changes (see below). The Calendar The Daily Agenda Tip: Learn how to add a Daily Agenda to your site . The Weekly Timetable Tip: Learn how to add a Weekly Timetable to your site . Adding one-time sessions to the days displayed By default, if you create a one-time session that does not repeat, for example on a Friday, "Friday" does not appear in the list of days on the Service Page. If you do want the day of the one-time session to appear, follow the instructions below. Tip: The one-time session appears on the Daily Agenda and the Weekly Timetable, but doesn't appear when clients view your Service Page or Service List. Avoid missed bookings by following the steps below. To display a one-time class session: Go to Booking Calendar in your site's dashboard. Click the date and time the class will meet and select Class Session . Select the service, staff member, and duration. Adjust the class's Repeat settings (even though it does not repeat): Select Weekly from the Repeat drop-down. Select the day of the week you are offering the class. Select the date you stop offering this class to make it a one-time session: Click Set an end date . Click the calendar and select a relevant date (e.g. for a one-time session that takes place May 7, set an end date of May 8). Click Save . Removing days on which you no longer offer classes When browsing the Service List and individual Service Pages, clients can see on which days you offer each service. If the days they see don't reflect your current schedule, there could be scheduled sessions in the calendar you're unaware of. In the Booking Services tab in your dashboard, you can see and delete any upcoming sessions that are no longer relevant. To remove days on which you no longer offer classes: Go to Booking Services in your site's dashboard. Click Show Schedule on the relevant service. Click the Booking Calendar to remove any relevant sessions. Click the relevant session. Click the Cancel Session drop-down. Click All Future [...] Sessions . Click Yes, Cancel All Sessions . Note: Select the checkbox to notify all participants by email about the change in class schedule This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Webinar: Chargebacks - Best Practices, Expert Tips & Tools | Wix Expert
< Back Managing your business Accepting payments on your site Webinar: Chargebacks - Best Practices, Expert Tips & Tools Our Wix experts hosted a live webinar to help you with handling chargebacks in your Wix Payments account. In this webinar, you’ll learn everything you need to know about chargebacks: what they are, why they happen and how they can harm your overall business operation. Our payment experts share best practices for handling unhappy customers’ refund and chargeback requests, and demonstrate how to manage them effectively with dedicated tools from Wix Payments. You can watch the video here: This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit