< Back Managing your business Business solutions & apps Wix Hotels by HotelRunner: Connecting HomeAway to Your Site HomeAway supports iCal integration for seamless calendar availability updates with Wix Hotels by HotelRunner. Follow the steps below to integrate your Wix Hotels by HotelRunner calendar with HomeAway and ensure smooth management of your reservations. Important information before you begin: iCal Integration: HomeAway uses a one-way iCal integration. This means that while your calendar availability will sync from Wix Hotels by HotelRunner to HomeAway, your rates and reservations will not. You will need to manually update any reservations received from HomeAway in your Wix Hotels by HotelRunner calendar. Manage Rates and Restrictions: You must manage your rates and booking restrictions directly from the HomeAway channel extranet. Calendar Sync: The iCal integration will only transmit your Wix Hotels by HotelRunner calendar to HomeAway. No data will be received from HomeAway. HomeAway allows you to sync five external calendars per property, including Google, Airbnb, Booking.com, and other platforms. Step 1 | Choose which rooms to send to HomeAway You can choose which of your rooms you want to display on HomeAway from the Channel Manager section of the Wix Hotels by HotelRunner dashboard. To choose which rooms to send from Wix Hotels by HotelRunner to HomeAway: Go to the Channel Manager in your Wix Hotels by HotelRunner dashboard. Click Connect next to HomeAway. Choose Send from the drop-down next to all relevant rooms you want to share with HomeAway iCal. Click Next . Click Copy next to all relevant rooms you want to send to HomeAway. Step 2 | Import your Wix Hotels by HotelRunner calendar to HomeAway Once you have marked all relevant rooms as send and copied their links, log in to the HomeAway extranet to import the room types. Note: For further assistance, visit the HomeAway help center . To import your Wix Hotels by HotelRunner calendars to HomeAway: In another tab in your browser, log in to the HomeAway extranet . If you manage multiple properties, choose the one you wish to edit. Click Calendars . Click Reservations . Click the Import/Export Calendar icon at the top right. Enter a Name for the calendar that you are importing. Choose a Color to represent the calendar. Enter the iCal URL of your external calendar. Select the Show this calendar to travelers checkbox. Click Import Calendar . Repeat steps 5-10 for all room Export URLs you copied in step 5 from the section above. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: About Email Throttling If you send an email campaign and notice some contacts haven't received it, make sure that your recipient list is updated and maintained. If there are issues with spam complaints or emails bouncing back, it could result in a slowed campaign distribution known as 'email throttling'. Tip: Check out the Wix Email Marketing best practices article for more helpful tips on sending your campaigns. About email throttling Email throttling is part of an email marketing abuse detection system used to identify spam or harmful campaigns. When you send a campaign, the system reviews it for potential issues or harmful content. These issues include: A large chunk of emails bouncing back to the sender Multiple complaints or reports of spam Emails falling into spam-traps and hitting spam folders Little to no engagement from your email list If the abuse detection system finds an issue with your campaign, it slows the rate at which the campaign is distributed and delivered to your recipients. The deliberate slowdown of email distribution in order to prevent potential spam is known as 'email throttling'. How email throttling affects your campaign Email throttling protects your contacts from spam by checking the responses from the first batch of campaign recipients before potentially decreasing the emails sent in the second batch. In some cases, email throttling can also cut off distribution altogether. This means if your contact list is full of the issues mentioned above, some recipients may not receive your campaign for 24 or even 48 hours. If the system notices issues still occurring, even after the email throttling, it can end the campaign altogether. Any emails remaining in the queue will not be sent. Preventing email throttling As long as your contact list is maintained and updated regularly, you should be fine. Make sure you are following email marketing best practices like: Getting explicit consent from every recipient to send them emails Not including any suspicious or prohibited content Cleaning your list every six months to make sure all its email addresses are still valid This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Site Members: About the Member Signup and Login Forms Note: This article refers to the new version of the member signup and login forms. The Member Authentication app includes the pages and popups your visitors and members see during signup, login, email confirmation, and password recovery. These screens help people complete important access and security steps on your site. Help visitors join and return The signup form lets visitors create a member account, and the login form lets existing members access members-only areas again. Members can sign up or log in with their email and password. You can also let them continue with a social account such as Google or Facebook. Both forms open as popups on your live site, so people can complete the action without leaving the page they are viewing. Ready to start? Add and set up the Member Authentication app . Match the forms to your site’s design The signup and login forms use your site’s design as a starting point, and you can customize them further to suit your brand. Update elements such as the layout, colors, fonts, title, and subtitle to create a more consistent member experience. You can customize the text and design of each one, including Access Restricted, Pending Approval, Email Confirmation, Reset Password, Create New Password, and Expired Reset Link. You only need to customize the design once, and the changes apply to both the signup and login forms. You can still choose different fields and options for each form. For example, your signup form can include a birthday field, while your login form can show only a 'Sign in with Google' button. Learn how to manage the content and settings of your signup and login forms Collect the right details when someone signs up You can choose which fields appear on the signup form so new members provide the information that matters to your business. This helps you keep registration simple while still collecting the details you need. The signup form also includes a privacy notice when someone registers. By default, it explains that their profile is public and that they can change this later in their profile settings. You can add your terms of use and privacy policy to the signup form and decide how the consent message appears. You can show it as a checkbox that people must select, or as a note below the form. Protect your site and control access You can add Google reCAPTCHA to the signup and login forms to help reduce spam registrations and automated login attempts. You can also manage broader signup settings, such as who can become a member, default profile privacy, and site access rules. These settings are managed from the Site Member Settings and Manage Member Access pages , giving you more control over how people join and use your members area. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Best Practices for Accepting Card Payments When you accept a credit card purchase, there is always a chance that the card or card information was stolen and is now being used for fraud. It’s also possible the buyer would try to abuse the chargeback mechanism and make a false claim. At Wix, we work hard to protect our merchants from fraudulent behavior. However you, as a merchant, are always the best line of defense against fraud, since you are fully aware of all that is happening with a particular order and buyer. Recognizing possible fraud Fraudsters often use sophisticated techniques to achieve their goals, and they generally operate in 2 ways: By illegally obtaining goods without paying for them By deceiving the merchant to illegally obtain funds There are a number of tell-tale signs that fraud may be in play. To minimize risks and possible chargebacks while accepting online orders, please review the following potential red flags. If you notice any of the behavior below, you should consider taking an extra step to be assured that your customer is not fraudulent. Be wary of: Bulk orders : Large orders on goods that have high resale value (sneakers, electronics, designers’ handbags, etc). Large repeated orders on such items also pose a high risk. Card processing behaviors: Multiple lost or stolen declines, or multiple attempts from different cards. It is unlikely that one customer will have 6 or more cards. Likewise, beware of cases where customers ask to split the payment into 2 or more instalments, especially using different cards. Unusual shipping behavior: Be wary if shipping is overpriced in comparison to the value of goods; if your customer insists on a rush-shipping option without sign-on delivery; or shipping to forwarding companies that provide reshipping to "third countries". 3rd party payment requests : Avoid requests to pay for special “vendor” services that you do not offer (such as door-to-door delivery, custom shipping, catering or event planning). These may be Western Union, Zelle, Cash App or similar money transfer requests. Any 3rd party requests are often indicative of a scam. Please be aware that such payments are final. Likewise, do not issue refund requests via these payment methods. Use the original payment method provided by your customer. If you face any of these red flags, we recommend some additional buyer verification checks. These can include a government-issued ID request, a telephone call, or a check via Zoom. Also, make sure that the order type you are handling correlates with your regular business practices. You always have an option to cancel the order and refund the initial payment if you spot behavior that may be considered fraudulent Handling offline card payments Offline card payments fall into 2 categories: Customer present : The customer is standing in front of your POS reader and inserts/taps/swipes their card Manual Card Entry : The customer is sharing their payment details with you, and you are inputting them via a POS terminal. This may be with, or without, face to face contact. When it comes to customer-present transactions, please make sure that you use an EMV chip whenever possible. This is the chip visible on most modern credit / debit cards. ‘ Liability shift ’ will protect you as a merchant in most cases by using EMV, along with awareness of the fraud patterns listed above. Consider asking for a government-issued ID or another payment method if you have doubts about the buyer. In a case where the card is not working because of its poor condition, it's preferable to ask for another payment method, rather than input the card details manually. Fraudsters may spoil counterfeit cards on purpose to make you use the card via a manual input terminal, due to the low fraud protection of manually entered card payments. Manual Card Entry transactions are the most high-risk way of accepting payments. You should accept this method only from trusted clients, or when the fraudsters are not attracted to your business due to its nature (a kindergarten, or a kids summer camp, for example; or items with a low resale value). Remember, when it comes to chargebacks for manual input payments, the liability shift is most likely to be on the merchant's side. Therefore, it is difficult to win a dispute against such chargebacks. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Adding and Setting Up the Wix Checkout Requirements App With the Checkout Requirements app, you can take control over what requirements need to be fulfilled before a customer can complete checkout. You can use the app to create 3 different types of requirements: Add a minimum quantity of products requirement: Prevent customers from purchasing too few of a specific item (e.g. minimum purchase is 3 vanilla candles). Add a maximum quantity of products requirement: Prevent customers from purchasing too many of a specific item (e.g. Purchase of vases is limited to one per order). Add a minimum order subtotal requirement: Orders must reach a minimum of $100. Check out some examples of how the checkout requirement can be used in the FAQs below. After creating one or more checkout requirements, you can easily activate or deactivate them with a click. Step 1 | Add the Checkout Requirements app To get started, go to the Wix App Market and add the Checkout Requirements app. Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the Wix Checkout Requirements app in the search bar. Click Add to Site . Click Go to Dashboard . Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the Wix Checkout Requirements app in the search bar. Click Add to Site . Click Go to Dashboard . Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Apps category. Click Wix App Market at the bottom left. Search for the Wix Checkout Requirements app, then select the app. Click Add to Site . Dashboard Go to the Wix App Market in your site's dashboard. Search for the Wix Checkout Requirements app in the search bar. Click Add to Site . Step 2 | Create a checkout requirement Now that you've added the app, go to your site's dashboard and create your first requirement. You can create a single requirement or multiple ones. For example, you can create a requirement that ensures that customers must buy at least 2 candles and another requirement limiting the purchase of candles to 10 per order. To create a checkout requirement: Go to Checkout Requirements in your site's dashboard. Click Add Requirement . Enter a requirement name (e.g. 2-candle minimum). Note: Customers won't see this name. Select the type of requirement you want to create: Minimum quantity of products Maximum quantity of products Minimum order subtotal Enter the required quantity/subtotal. If you selected, minimum or maximum quantity of products, select what the requirement applies to: Specific products: Only specific product(s) count towards the minimum or maximum (e.g. if you set a 2-product minimum, customers must buy 2 of each of the specific products you select). All products: The requirement applies separately to each product (e.g. if you set a 2-product minimum, customers must buy 2 of each product they buy, not 2 products from your shop). If you selected Specific products in step 6, select those products. Tip: Start typing the product name and select it from the list. Choose what happens if customers don't meet the requirement: Yes, enable checkout but show a warning message: Customers see your message explaining the requirement, but can still complete a purchase. No, disable checkout and show error message: Customers see your message explaining why they can't complete the purchase and cannot complete a purchase. Enter the message text you want your customers to see. Tip: Make sure the message is clear and specific so that customers know what to do (see FAQ below). FAQs Click a question below to learn more about the app. Where do customers see indications that they haven't met a requirement? Customers see an indication that they haven't met a requirement on the Cart page. If the customer gets to the Checkout page (e.g. by using the 'Buy Now' button or because you haven't disabled checkout) they see an additional message there. What kind of message should I display to my customers? Make sure your message conveys to customers what they need to do - especially if you disabled the checkout option. For example: Order must total $100 or more. You must purchase a minimum of 100 items. Sale of this special-release item is limited to one per customer. Add an additional hat to the cart to checkout. Tip: After setting up your minimum requirements and composing your message, go to your live site and try adding relevant products to your cart as though you were a customer to check if your messages are clear. How can I activate or deactivate a requirement Go to the Checkout Requirements page and click the Status toggle to active or deactivate it. Can I make changes to a requirement I already created? Yes. Go to the Checkout Requirements page, click the More Actions icon and click Edit . Tip: If you change a requirement, make sure to update the message text so customers know what to expect. What are some examples of how checkout requirements are applied? Here are some examples of checkout requirements and how they affect customers. Minimum 2 candles example: This merchant wanted to make sure that any customer purchasing a candle bought at least 2 of that candle. They created a 2-candle minimum and added all their candles as specific products during setup. When a customer adds 1 bergamot candle and 1 beeswax candle to the cart, they'll see your message that they need to purchase 2 of each of these to proceed. Note: Checkout will either be blocked or not, depending on what you selected when creating the requirement. Maximum 1 per customer example: This merchant wanted to make sure customers limited the purchase of a specific sale rug to 1 per order. Customers can still purchase multiple rugs. However, they can only purchase one of the rug for which a maximum quantity was set. Note: Checkout will either be blocked or not, depending on what you selected when creating the requirement. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Using the Pro Gallery Wix Pro Gallery: Managing Your Gallery The Wix Pro Gallery allows you to showcase multimedia content all in one place. With this gallery, you can easily reorder gallery items and duplicate / copy galleries onto the same or different pages. We also make it easy for you to manage the social and interactive settings of your gallery, such as the heart and download icons. Downloading images from a gallery Allow visitors to download gallery items by enabling the Download toggle in the Settings tab. A download icon appears on each individual item upon hovering. Visitors can download your original images but not Free Wix media. To enable downloading of images in the Wix Pro Gallery: Go to your editor . Click the pro gallery element on your page. Click Settings . Click the Settings tab. Click the Download toggle to enable it. Note: The pro gallery has a built-in Right Click Protect feature on desktop, so it's not possible to save images added to your gallery with a right-click. Duplicating a gallery Save yourself time and duplicate your gallery onto the same page, or copy and paste it onto a different page of your site. The gallery's content and settings are carried over onto the duplicate. To duplicate a gallery: Go to your editor . Click the pro gallery element on your page. Right-click on the gallery and choose what you want to do: Duplicate a gallery on the same page: Click Duplicate . Drag the gallery to your preferred location. Copy and paste a gallery elsewhere: Click Copy . Navigate to the relevant page on your site. Right-click anywhere on the page and select Paste . Reordering items in a gallery You can change the order of the images, video or text in your gallery from the Organize Your Gallery window. To reorder your gallery items: Go to your editor . Click the pro gallery element on your page. Click Manage Media . Click and drag the gallery items into the order you want. Click Done . Tip : You can also sort the images alphabetically by image title or file name. Click the Arrange by icon and select an option. Adding a heart icon to gallery items Track how many "likes" your images and videos are getting by adding a heart icon to media items in your gallery. This is a great way to see how your site visitors are responding to your content. The heart icon and counter both appear on your live site when you hover over an image in your gallery. To add a heart icon to your pro gallery images and videos: Go to your editor . Click the pro gallery element on your page. Click Settings . Click the Settings tab. Enable the Heart icon . Select Show with counter to enable the "likes" counter. FAQs Click a question below to learn more about managing your gallery. Can I download all my gallery items at once? No. Currently, it is not possible to download all gallery items at once. If that is something you'd like to see in the future, you can vote for that feature . Can I track gallery items that have been liked or downloaded by my site visitors? Currently, it is not possible to track and analyze information on gallery items that have been liked or downloaded by your site visitors. If that is something you'd like to see in the future, you can vote for that feature . How can I prevent my images from being saved on a mobile device? It is not possible to prevent images from being saved on mobile devices where a browser's built-in features (such as long tap and save) are used for this purpose. The best way to protect images from being stolen is to add a watermark . Can Wix randomize the order of my gallery items? Currently, it is not possible to randomize the order of your gallery items in the Wix Pro Gallery. If this is a feature you would like to see in the future, vote for it here . Why is my heart counter not visible? Your heart counter may not be visible for any of the following reasons: You have not applied a hover overlay to your gallery: For the Heart icon to be visible, you must apply a hover overlay to your gallery . You can set the transparency to 0 if you don't want the overlay to be visible. If you choose a partial overlay, make sure to set its size to 40% or more. Your gallery is not wide enough: To ensure the heart icon and counter are visible, enlarge the gallery using the drag handles or stretch the gallery to full-width . Your files are too small: If your uploaded files are too small, upload larger files to make the pro gallery frame large enough to display the heart icon and counter. Will I be notified if a visitor likes one of my gallery items? Currently, it is not possible to get a notification when a visitor clicks "like" on one of your images or videos in the pro gallery. If that is something you'd like to see in the future, you can vote for that feature . What happens if I have several pro galleries on one of my site pages? It's likely that you will experience some performance issues if you have several pro galleries on one single page. Galleries are optimized to showcase multiple media files at once. We recommend having one gallery with several media items per page, as opposed to multiple galleries with less items. Having too many individual elements on a single page (even if the elements are identical) can affect site performance. Learn more about site performance . Why does my gallery change its layout on different devices? Your Wix Pro Gallery behaves responsively when you choose certain layouts and set it to Full Width , using the Stretch icon . In order to fill the full width on a device screen, the gallery may change the position and size of your gallery items and / or the number of items per row. How can I move my gallery to another page? To move your gallery to another page on your site, right-click the pro gallery element in your editor and click Copy . Then go to the relevant page, right-click anywhere on the page and click Paste . The gallery's content and settings are carried over onto the duplicate. Note: Currently, it is not possible to save your pro gallery to My Designs in the Wix Editor or as an asset in the Studio Editor. If this is something you'd like to see in the future, vote for that feature . Can I add filters or tags to my pro gallery? No. Currently, it is not possible to add filters or tags to your pro gallery in the Organize your gallery window to help you better organize your media. It is also not possible to display filters or tags on your gallery on your live site, to help users better navigate your gallery. If this is something you'd like to see in the future, vote for that feature . Can I make new media automatically appear at the beginning of the gallery? No. Currently, it is not possible to automatically arrange your gallery items by the date they were added. You can reorder gallery items manually with drag and drop, or sort them alphabetically by image title or file name . If this is something you would like to see in the future, vote for that feature . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Bookings POS: Accepting Payment for Booked Services at a Mobile Point of Sale Important: Wix Mobile POS allows you to make sales from your phone while on the go. To process payments in a physical store, learn more about Wix POS Register . Make your phone a point of sale so you can accept payment for services that have already been booked. You can accept payment for multiple sessions, as well as add store items to the sale. You can also add a custom charge, discount, or tip to the sale. Tip: You can also book new sessions and accept payment for them using your mobile POS. Accepting payment for booked sessions at a POS From the Wix app, select the session your client wants to pay for, then accept payment using your mobile device. Before you begin: Make sure you set up your mobile device as a point of sale . To accept payment for booked services at a mobile POS: Go to your site in the Wix app. Tap Manage at the bottom. Tap Bookings Calendar . Select a service from the calendar: Appointment: Tap to select the relevant date. Tap to select the relevant appointment. Tap Collect Payment . Class or Course: Tap to select the relevant class or course. Tap Manage Participants . Tap to select the relevant participant. Select an option: Go to checkout: Select this option to collect cash, card, tap-to-pay, or gift card payment. You can also add discounts, tips, coupons, or a custom charge to the sale. If you sell Wix Stores products, you can add products to the sale as well. Charge with invoice: Issue an invoice requesting payment for the session. Mark as paid: Accept payment offline and mark the session as paid. If you selected Go to checkout : (Optional) Tap Add More Items to add additional products or services to the order. (Optional) Tap Add Custom Charge to add a custom amount to the order. (Optional) Tap Add a Discount to add a price reduction. Tap Charge . Choose how you want to accept payment: Cash Tap Cash . Select an option: Enter the amount you received and tap Accept Cash . Select a preset cash amount. Give your customer the change. Tip: The amount appears on the screen. (Optional) Tap Add a note at the top right to record details about the sale. Note: The note can be up to 100 characters long. (Optional) Tap Save . Choose the relevant receipt option: Send a receipt: Tap Send Receipt . Select how you send the receipt: Print receipt: Tap Print receipt . If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS . Email receipt: Tap Email Receipt , make sure the customer details are correct, and tap Send Receipt . Text receipt: Tap Text Receipt , enter the phone number, including country code, and tap Text Receipt . (US & Canada only) Do not send a receipt: Tap No Receipt . Card Tap Card . If prompted, select Bluetooth card reader . Let the customer swipe, insert, or tap their credit card. (Optional) Tap Add a note at the top right to record details about the sale. Note: The note can be up to 100 characters long. (Optional) Tap Save . Choose the relevant receipt option: Send a receipt: Tap Send Receipt . Select how you send the receipt: Print receipt: Tap Print receipt . If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS . Email receipt: Tap Email Receipt , make sure the customer details are correct, and tap Send Receipt . Text receipt: Tap Text Receipt , enter the phone number, including country code, and tap Text Receipt . (US & Canada only) Do not send a receipt: Tap No Receipt . Manual card entry Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more about best practices for accepting card payments . This method is only available for merchants using a payment provider that allows manual card entry payments. Learn which payment providers allow manual card entry payments . Tap Manual card entry . Tap Go to Checkout . Enter all the credit card details and tap Next . Enter the customer's zip code / postal code. Tap Confirm & Pay . (Optional) Tap Add a note at the top right to record details about the sale Note: The note can be up to 100 characters long. (Optional) Tap Save . Choose the relevant receipt option: Send a receipt: Tap Send Receipt . Select how you send the receipt: Print receipt: Tap Print receipt . If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS . Email receipt: Tap Email Receipt , make sure the customer details are correct, and tap Send Receipt . Text receipt: Tap Text Receipt , enter the phone number, including country code, and tap Text Receipt . (US & Canada only) Do not send a receipt: Tap No Receipt . Note: Wix Payments processing fees for manual card entry are the same as for other card payments. Learn more about Wix Payments fees . (US and UK only) Tap to Pay After setting up Tap to Pay , you can use your phone as a card reader. To accept payment using Tap to Pay: Select Card . If prompted, tap to select the relevant Tip amount, or tap No Tip . Note: Learn how to enable tipping . If prompted, select Tap to Pay . Let the customer tap their credit card on your mobile device. (Optional) Tap Add a note at the top right to record details about the sale. Note: The note can be up to 100 characters long. (Optional) Tap Save . Choose the relevant receipt option: Send a receipt: Tap Send Receipt . Select how you send the receipt: Print receipt: Tap Print receipt . If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS . Email receipt: Tap Email Receipt , make sure the customer details are correct, and tap Send Receipt . Text receipt: Tap Text Receipt , enter the phone number, including country code, and tap Text Receipt . (US & Canada only) Do not send a receipt: Tap No Receipt . Charge with pay link Create a pay link for unpaid orders and send it to your client via email or as a QR code, allowing them to pay online using any of your payment methods. To accept payment using a pay link: Tap Charge with pay link . Set up your pay link: Link name and price : Enter a name for the link and the amount to charge your client. (Optional) Add details: Description : Include a short description for the payment (e.g. Order #10023 payment). Set an expiration date : Enable the toggle and select when the link expires. Change the contact : Tap the client’s name to remove them. Tap + Add Contact to select or create a new one. Tap Preview and Share . Choose how to send your link: Copy Link: Copy the link to your clipboard and send it directly to your client. Show QR Code: Generate a QR code your client can scan (take a screenshot to share it). Send: Email the link to your client. Share via: Use your phone's native sharing options (e.g. WhatsApp, Messenger). Charge in Person: Accept payments directly from your client in person. Gift card If you sell virtual gift cards on your site or sell physical gift cards in person at your point of sale, you can allow customers to redeem those cards when making purchases. Tip: If the price of the sale is worth more than the value of the card, customers can pay for the remaining cost using any other payment method. To accept gift card payment: Tap Gift card . Enter your customer's gift card code or scan their physical gift card and tap Apply . Tip: Your customer's remaining balance appears at the top. Tap Complete Sale . (Optional) Tap Add a note at the top right to record details about the sale. Note: The note can be up to 100 characters long. (Optional) Tap Save . Choose the relevant receipt option: Send a receipt: Tap Send Receipt . Select how you send the receipt: Print receipt: Tap Print receipt . If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS . Email receipt: Tap Email Receipt , make sure the customer details are correct, and tap Send Receipt . Text receipt: Tap Text Receipt , enter the phone number, including country code, and tap Text Receipt . (US & Canada only) Do not send a receipt: Tap No Receipt . Split payment Using split payments, customers can pay using more than one payment method (e.g. they can pay using 2 credit cards or a combination of cash and credit card). To process split payments: Tap Split Payment . Enter the first payment amount. Tap Continue . Select a payment method (e.g. cash) and complete the first part of the payment. Tap Continue . Tip: You can also tap the More Actions icon and then Mark as Partially Paid to collect the 2nd payment later. (Optional) Edit the second payment amount. Tip: You can split the balance owed further. Click Continue . Select a payment method (e.g. card) and complete the payment. Tap Continue . (Optional) Tap Add a note at the top right to record details about the sale. Note: The note can be up to 100 characters long. (Optional) Tap Save . Choose the relevant receipt option: Send a receipt: Tap Send Receipt . Select how you send the receipt: Print receipt: Tap Print receipt . If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS . Email receipt: Tap Email Receipt , make sure the customer details are correct, and tap Send Receipt . Text receipt: Tap Text Receipt , enter the phone number, including country code, and tap Text Receipt . (US & Canada only) Do not send a receipt: Tap No Receipt . Save order and charge later With this option, you can create an unpaid order which is added to the Orders tab. When you're ready, you can accept payment on mobile, from the Wix dashboard, or at a POS Register tablet in your physical store. To save your order, simply tap Save order and charge later . FAQs Click a question below to learn more about selling services at a mobile POS. What payment method do I need to connect to be able to process card payments? To process credit or debit card payments at a point of sale on your phone, you need to create a Wix Payments account , get it verified and then set up your preferred method for accepting payment. Learn more about setting up your mobile device as a point of sale . Are there limitations to what I can do with Mobile POS? Currently, it is not possible to do the following with Mobile POS: Sell recurring membership plans or packages Redeem membership plans or packages Can I collect tips from clients? Yes. After you enable tipping, a screen where clients can optionally leave a tip appears during checkout. Note: It's not possible to collect tips for cash payment or when your processing split payments. To enable tipping: Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Services , or tap Catalog and select Booking Services . Select the Settings tab. Tap Collect Tips toggle to enable it. (Optional) Change the preset tip percentages: Tap the tip option you want to update. Enter a new percentage. (Optional) Tap the Allow a custom tip amount toggle to enable it. Tap Save . Learn more about tipping in the Wix app . How can I send (or resend) my client a receipt at a later date? You can send (or resend) a receipt later from the Orders tab. Tap Manage at the bottom. Tap Sales and select Orders . Select the relevant order. Tap the More Actions icon at the top right. Select Email receipt . Can I customize receipts? Yes, you can add your company logo, display your return policy, and more. Learn how to customize Mobile POS receipts . Are there other Mobile POS options available for Wix Bookings? You can also charge clients for services using a point of sale in the following ways: Accept payment with Square point of sale Accept payment with SumUp point of sale Can I offer a refund for a payment made at a point of sale? It's possible to process some types of refunds at a POS, while others need to be processed on desktop. Learn more about refunding customers . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Creating a multilingual website SEO in Wix Multilingual Wix Multilingual: Verifying Your Multilingual Subdomains and Submitting Sitemaps with Google Search Console Wix Multilingual allows you to create and manage multilingual versions of your website, enabling you to reach a global audience. Verifying your multilingual subdomains and submitting their sitemaps with Google Search Console ensures that search engines recognize your ownership and actively index your content, enhancing your site's visibility and trustworthiness. Imagine you own an online store that sells eco-friendly products. By setting up and verifying multilingual subdomains for your site, you can effectively reach customers in France, Spain, and Germany, helping them find your store in their native language. This not only improves user experience but also boosts your site’s performance in international search results. Verifying your multilingual subdomains Verifying your multilingual subdomains with Google Search Console identifies you as the owner of your subdomains. Verifying also tells Google the subdomains are active and helps show your site is trustworthy. Learn how to troubleshoot errors when connecting your site to Google . Important: Make sure to verify your site before verifying your multilingual subdomains. To verify your subdomain: Go to Google Search Console . Click Start now . Click the drop-down at the top left and select Add property . Enter the full URL of the multilingual subdomain you want to verify under URL prefix . For example: https://es.mystunningwebsite.com 4. Click Continue . What if Google Search Console can't verify my subdomain after following these steps? Try again in an hour as your subdomain's records may need time to propagate. Submitting your multilingual subdomain's sitemap A sitemap is a file of your site's pages, links and other information that helps Google read and index your site. Each subdomain has its own dedicated sitemap that needs to be submitted to Google individually. Tip: You can check your subdomains sitemap in the address bar by typing: www.[your-domain.com]/robots.txt . Scroll to the bottom to review your sitemap links for the relevant language. Each language's sitemap lists the subdomain URLs for that language. For example, French URLs will be listed under the French sitemap. To submit your subdomain sitemap: Go to Google Search Console . Select your subdomain from the Search property drop-down. Select Sitemaps from the left side panel. Type sitemap.xml after your subdomain in the text field. Click Submit . Repeat steps 2-5 to submit a sitemap for each multilingual subdomain. Tip: Use your Google Search Console to gain insights on your website analytics. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Troubleshooting domains Troubleshooting a Failed Domain Transfer to Wix If your domain transfer to Wix fails, the following message appears on your Domains page : This message means your domain didn't transfer to Wix. This could happen if your domain is locked from transferring, or if you entered an invalid authorization code (EPP key) in the process Important: You are automatically refunded for your domain registration payment if your transfer fails. Please allow 45 business days for your refund to process. Troubleshooting a locked domain issue Your domain could be locked from transferring for the following reasons: Your domain had the transfer lock enabled with your current registrar. It hasn't been 60 days yet since you registered or last transferred your domain. It hasn't been 60 days yet since you changed your domain's registrant information. Did you know? There are times when you are temporarily not allowed to move your domain. Learn more in our article, ICANN's 60 day lock policy . To resolve a locked domain issue: Verify with your current registrar that your domain can be transferred. (Once your domain is unlocked) Try transferring your domain again. Tip: If you're unable to transfer your domain at this time, you can still connect it to Wix without transferring . Troubleshooting invalid EPP key issues EPP (Extensible Provisioning Protocol) keys are used to enable the transfer of a domain from one registrar to another. If you did not enter this authorization code correctly, your domain will not transfer. Follow the steps below to ensure you enter the EPP key accurately. To resolve an invalid EPP key issue: Repeat the transfer process , making sure that you have: Entered your domain name correctly. Entered the exact authorization code received from your current domain host. Removed any spaces after pasting the authorization code. (If the issue persists) Contact your current domain host and confirm that you are using the correct code / ask for a new one. FAQs Why exactly did my domain transfer fail? To find out the exact reason your domain transfer failed, contact Wix Customer Care and we'll review the matter further. Is it possible to connect my domain to Wix without transferring it from my current domain host? Yes, you can connect a domain instead of transferring it. Learn more about the differences between transferring vs. connecting a domain . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Wixel Wixel: Supported File Types and Sizes Wixel allows you to upload a wide range of media file types directly to your projects, like images, video, vector art (SVG) and more. Supported file types and sizes Select a media type below to learn more about the supported file types and file size recommendations and limits. Images Supported files: JPG, PNG, WEBP, PDF. Animated WEBP images are currently not supported and convert to static image. File size limit: 25MB Videos Supported files: AVI, MPEG, MPG, MPE, MP4, MKV, WebM, MOV, OGV, VOB, M4V, 3GP, DivX, XVID, MXF, WMV, M1V, FLV, M2TS File size limit: 20MB. Vector art Supported files: SVG. Make sure the SVG files you upload don't contain embedded images (JPG, PNG, etc.). Check that the SVG files you upload contain visual content, otherwise, the upload will fail. File size limit: 250KB Documents Supported files: PDF. File size limit: 1GB. FAQs Click a question below to learn more about supported media file types and sizes in Wixel. Is there a limit to the number of media files I can upload? No - there's no limit for the number of files you can upload. There is a limit to their total size (see the file sizes limits above). How do different image formats compare? When choosing an image format, it's important to consider the type of image you have and how you plan to use it: PNG: Supports transparent backgrounds and is best for logos, websites photos, social networks (profile pictures, posts, and cover photos). JPG: Best used as images for web design, social networks, and photo portfolios. WEBP: Best for web design and supported by social media platforms. PDF: Best for printing and for sharing designs that need to keep their exact layout. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Single Video Player: Adding a Video from Facebook Add a single Facebook video to your site using the Single Video Player. This sleek and easy-to-use player allows you to customize the autoplay and add a description of the video. To add a video from Facebook: Wix Editor Go to your editor . Click Add Elements on the left side of the editor. Click Video and Music . Click Single Video Players . Click the Facebook Video option and drag it to the relevant location. Click Change Video . Paste the video URL in the What's the video's web address? field. Customize the playback options: Autoplays: Click the toggle to enable or disable it: Enabled: The video autoplays on mute. Visitors can turn the sound on manually. Disabled: The video does not play automatically. Scroll down, and enter a description of the video in the What's this video about? field. Want to display more than one video? To display several Facebook videos in a playlist or channel with many more advanced video features and design options, use Wix Video . Studio Editor Go to your editor . Click Add Elements on the left side of the editor. Click Media . Click Single Video Players . Click the Facebook Video option and drag it to the relevant location. Click Change Video . Paste the video URL in the What's the video's web address? field. Customize the playback options: Autoplays: Click the toggle to enable or disable it: Enabled: The video autoplays on mute. Visitors can turn the sound on manually. Disabled: The video does not play automatically. Scroll down, and enter a description of the video in the What's this video about? field. Want to display more than one video? To display several Facebook videos in a playlist or channel with many more advanced video features and design options, use Wix Video . Wix Harmony Editor Go to your editor . Click + Add at the top left of the editor. Select the Video category. Click the Facebook option under Social Players and drag it onto your page. Click Replace Video on the action bar. Paste the video URL in the URL field. Learn more about adding and customizing a video player . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Using vouchers and promotions Monthly App Subscription Instead of Yearly When Redeeming Free Premium Apps Important: This promotion is not yet available to all users. The Free Premium Apps that come with certain Premium Plans give you a full year free, regardless of what you see on the purchase page. The Visitor Analytics, 123 Form Builder and Events Calendar apps are renewed on a monthly or yearly basis, depending on which subscription you choose (in both cases the total cost is $0.00 for the year). The Site Booster app is renewed on a monthly basis, which is why you may see the monthly amount rather than the yearly. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit