Wix Bookings POS: Accepting Payment for Booked Services at a Mobile Point of Sale
Important:
Wix Mobile POS allows you to make sales from your phone while on the go. To process payments in a physical store, learn more about Wix POS Register.
Make your phone a point of sale so you can accept payment for services that have already been booked. You can accept payment for multiple sessions, as well as add store items to the sale. You can also add a custom charge, discount, or tip to the sale.
Tip:
You can also book new sessions and accept payment for them using your mobile POS.
Accepting payment for booked sessions at a POS
From the Wix app, select the session your client wants to pay for, then accept payment using your mobile device.
Before you begin:
Make sure you set up your mobile device as a point of sale.
To accept payment for booked services at a mobile POS:
Go to your site in the Wix app.
Tap Manage
at the bottom.
Tap Bookings Calendar.
Select a service from the calendar:
Appointment:
Tap to select the relevant date.
Tap to select the relevant appointment.
Tap Collect Payment.
Class or Course:
Tap to select the relevant class or course.
Tap Manage Participants.
Tap to select the relevant participant.
Select an option:
Go to checkout: Select this option to collect cash, card, tap-to-pay, or gift card payment. You can also add discounts, tips, coupons, or a custom charge to the sale. If you sell Wix Stores products, you can add products to the sale as well.
Charge with invoice: Issue an invoice requesting payment for the session.
Mark as paid: Accept payment offline and mark the session as paid.
If you selected Go to checkout:
(Optional) Tap Add More Items to add additional products or services to the order.
(Optional) Tap Add Custom Charge to add a custom amount to the order.
(Optional) Tap Add a Discount to add a price reduction.
Tap Charge.
Choose how you want to accept payment:
Cash
Tap Cash.
Select an option:
Enter the amount you received and tap Accept Cash.
Select a preset cash amount.
Give your customer the change.
Tip: The amount appears on the screen.
(Optional) Tap Add a note at the top right to record details about the sale.
Note: The note can be up to 100 characters long.
(Optional) Tap Save.
Choose the relevant receipt option:
Send a receipt:
Tap Send Receipt.
Select how you send the receipt:
Print receipt: Tap Print receipt. If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS.
Email receipt: Tap Email Receipt, make sure the customer details are correct, and tap Send Receipt.
Text receipt: Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
Do not send a receipt: Tap No Receipt.
Card
Tap Card.
If prompted, select Bluetooth card reader.
Let the customer swipe, insert, or tap their credit card.
(Optional) Tap Add a note at the top right to record details about the sale.
Note: The note can be up to 100 characters long.
(Optional) Tap Save.
Choose the relevant receipt option:
Send a receipt:
Tap Send Receipt.
Select how you send the receipt:
Print receipt: Tap Print receipt. If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS.
Email receipt: Tap Email Receipt, make sure the customer details are correct, and tap Send Receipt.
Text receipt: Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
Do not send a receipt: Tap No Receipt.
Manual card entry
Important:
Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more about best practices for accepting card payments.
This method is only available for merchants using a payment provider that allows manual card entry payments. Learn which payment providers allow manual card entry payments.
Tap Manual card entry.
Tap Go to Checkout.
Enter all the credit card details and tap Next.
Enter the customer's zip code / postal code.
Tap Confirm & Pay.
(Optional) Tap Add a note at the top right to record details about the sale
Note: The note can be up to 100 characters long.
(Optional) Tap Save.
Choose the relevant receipt option:
Send a receipt:
Tap Send Receipt.
Select how you send the receipt:
Print receipt: Tap Print receipt. If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS.
Email receipt: Tap Email Receipt, make sure the customer details are correct, and tap Send Receipt.
Text receipt: Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
Do not send a receipt: Tap No Receipt.
Note: Wix Payments processing fees for manual card entry are the same as for other card payments. Learn more about Wix Payments fees.
(US and UK only) Tap to Pay
After setting up Tap to Pay, you can use your phone as a card reader.
To accept payment using Tap to Pay:
Select Card.
If prompted, tap to select the relevant Tip amount, or tap No Tip.
Note: Learn how to enable tipping.
If prompted, select Tap to Pay.
Let the customer tap their credit card on your mobile device.
(Optional) Tap Add a note at the top right to record details about the sale.
Note: The note can be up to 100 characters long.
(Optional) Tap Save.
Choose the relevant receipt option:
Send a receipt:
Tap Send Receipt.
Select how you send the receipt:
Print receipt: Tap Print receipt. If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS.
Email receipt: Tap Email Receipt, make sure the customer details are correct, and tap Send Receipt.
Text receipt: Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
Do not send a receipt: Tap No Receipt.
Charge with pay link
Create a pay link for unpaid orders and send it to your client via email or as a QR code, allowing them to pay online using any of your payment methods.
To accept payment using a pay link:
Tap Charge with pay link.
Set up your pay link:
Link name and price: Enter a name for the link and the amount to charge your client.
(Optional) Add details:
Description: Include a short description for the payment (e.g. Order #10023 payment).
Set an expiration date: Enable the toggle and select when the link expires.
Change the contact: Tap the client’s name to remove them. Tap + Add Contact to select or create a new one.
Tap Preview and Share.
Choose how to send your link:
Copy Link: Copy the link to your clipboard and send it directly to your client.
Show QR Code: Generate a QR code your client can scan (take a screenshot to share it).
Send: Email the link to your client.
Share via: Use your phone's native sharing options (e.g. WhatsApp, Messenger).
Charge in Person: Accept payments directly from your client in person.
Gift card
If you sell virtual gift cards on your site or sell physical gift cards in person at your point of sale, you can allow customers to redeem those cards when making purchases.
Tip: If the price of the sale is worth more than the value of the card, customers can pay for the remaining cost using any other payment method.
To accept gift card payment:
Tap Gift card.
Enter your customer's gift card code or scan their physical gift card and tap Apply.
Tip: Your customer's remaining balance appears at the top.
Tap Complete Sale.
(Optional) Tap Add a note at the top right to record details about the sale.
Note: The note can be up to 100 characters long.
(Optional) Tap Save.
Choose the relevant receipt option:
Send a receipt:
Tap Send Receipt.
Select how you send the receipt:
Print receipt: Tap Print receipt. If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS.
Email receipt: Tap Email Receipt, make sure the customer details are correct, and tap Send Receipt.
Text receipt: Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
Do not send a receipt: Tap No Receipt.
Split payment
Using split payments, customers can pay using more than one payment method (e.g. they can pay using 2 credit cards or a combination of cash and credit card).
To process split payments:
Tap Split Payment.
Enter the first payment amount.
Tap Continue.
Select a payment method (e.g. cash) and complete the first part of the payment.
Tap Continue.
Tip: You can also tap the More Actions icon
and then Mark as Partially Paid to collect the 2nd payment later.
(Optional) Edit the second payment amount.
Tip: You can split the balance owed further.
Click Continue.
Select a payment method (e.g. card) and complete the payment.
Tap Continue.
(Optional) Tap Add a note at the top right to record details about the sale.
Note: The note can be up to 100 characters long.
(Optional) Tap Save.
Choose the relevant receipt option:
Send a receipt:
Tap Send Receipt.
Select how you send the receipt:
Print receipt: Tap Print receipt. If you have not set up your thermal printer, learn how to set up receipt printing for Mobile POS.
Email receipt: Tap Email Receipt, make sure the customer details are correct, and tap Send Receipt.
Text receipt: Tap Text Receipt, enter the phone number, including country code, and tap Text Receipt. (US & Canada only)
Do not send a receipt: Tap No Receipt.
Save order and charge later
With this option, you can create an unpaid order which is added to the Orders tab. When you're ready, you can accept payment on mobile, from the Wix dashboard, or at a POS Register tablet in your physical store.
To save your order, simply tap Save order and charge later.
FAQs
Click a question below to learn more about selling services at a mobile POS.
What payment method do I need to connect to be able to process card payments?
To process credit or debit card payments at a point of sale on your phone, you need to create a Wix Payments account, get it verified and then set up your preferred method for accepting payment. Learn more about setting up your mobile device as a point of sale.
Are there limitations to what I can do with Mobile POS?
Currently, it is not possible to do the following with Mobile POS:
Sell recurring membership plans or packages
Redeem membership plans or packages
Can I collect tips from clients?
Yes. After you enable tipping, a screen where clients can optionally leave a tip appears during checkout.
Note: It's not possible to collect tips for cash payment or when your processing split payments.
To enable tipping:
Go to your site in the Wix app.
Tap Manage
at the bottom.
Tap Booking Services, or tap Catalog and select Booking Services.
Select the Settings tab.
Tap Collect Tips toggle to enable it.
(Optional) Change the preset tip percentages:
Tap the tip option you want to update.
Enter a new percentage.
(Optional) Tap the Allow a custom tip amount toggle to enable it.
Tap Save.
Learn more about tipping in the Wix app.
How can I send (or resend) my client a receipt at a later date?
You can send (or resend) a receipt later from the Orders tab.
Tap Manage
at the bottom.
Tap Sales and select Orders.
Select the relevant order.
Tap the More Actions icon
at the top right.
Select Email receipt.
Can I customize receipts?
Yes, you can add your company logo, display your return policy, and more. Learn how to customize Mobile POS receipts.
Are there other Mobile POS options available for Wix Bookings?
You can also charge clients for services using a point of sale in the following ways:
Can I offer a refund for a payment made at a point of sale?
It's possible to process some types of refunds at a POS, while others need to be processed on desktop. Learn more about refunding customers.