< Back Managing your media Using the Pro Gallery Wix Pro Gallery: Setting the Image Quality for Gallery Media The Wix Pro Gallery allows you to set and customize the image quality per individual media files, or for all of your media at once. Setting the image quality for individual media Go to your editor . Click the pro gallery element on your page. Click Manage Media . Click the relevant image / video and click the More Actions icon . Click Adjust Quality and choose what you want to customize: Adjust Image Quality : Enable the toggle to adjust the image quality. Drag the slider to increase or decrease the quality. Note: The higher the image quality, the longer it takes for your media to load. It is not recommended that you increase the image quality to above 90. Image Sharpening : Enable the toggle to adjust the image sharpness and customize the following: Amount: Increase or decrease the amount of sharpening applied to the image. Radius: Increase or decrease the number of pixels from the edge that the sharpening affects. Threshold: Set how different a pixel must be from the surrounding area before it’s considered an edge pixel and sharpened by the filter. Note: The lower the threshold number, the more intense the sharpening effect. Click Apply . Setting the image quality for all media Go to your editor . Click the pro gallery element on your page. Click Settings . Click the Advanced tab and scroll to the Advanced Image Settings section. Customize the image quality using the following options: Image Quality: Drag the slider to increase or decrease the quality. Note: It is not recommended that you increase the image quality to above 90, as this may lead to a reduction in your site's performance. Image Sharpening: Enable the toggle to adjust how the image sharpening is set: Amount: Increase or decrease the amount of sharpening applied to your media. Radius: Increase or decrease the number of pixels from the edge that the sharpening affects. Threshold: Set how different a pixel must be from the surrounding area before it’s considered an edge pixel and sharpened by the filter. Note: The lower the threshold number, the more intense the sharpening effect. Convert images to a modern format: Converting your images to modern formats compresses the images without reducing their quality. This improves your site's loading time and images still download in their original format. Enable or disable the toggle according to your preference. We recommend keeping the toggle enabled, as disabling it may affect your site's loading time. Enabled: (Recommended) Images are converted to a modern format. Disabled: Images display in their original file format. This may affect site loading time. Automatically resize images: Wix automatically resizes gallery images to optimize media loading time and maintain site visitor's viewing experience. Click the drop-down to choose when images are resized. We recommend keeping the setting set to Always so that your site's loading time is not affected. Always (recommended): Gallery images are automatically resized to improve your site's loading time. Gallery Only: Only media in the main view of the Pro Gallery are resized. Images in the Expand Mode display in their original resolution. Never: Media load in their original resolution. This may affect your site's loading time, but also allows for better pinch zoom / zoom in with the magnifying glass in the Expand mode. FAQs Click a question below to learn more about setting the image quality for gallery images: What is the recommended resolution to upload my image in? We recommend you upload the best possible quality media files to your gallery to ensure the best results. Make sure to upload images / videos of at least 2560 X 1440 pixels in resolution. We optimize them to the exact dimensions displayed on screen, without any loss of quality. Does sharpening my image affect the contrast of the whole image? No. Sharpening your image does not affect the contrast of the whole image. The sharpening tool only increases the contrast of the edges of lines within the image. The brighter sides of edges become brighter while the darker sides become darker. Note: If you use a very low sharpening threshold, the algorithm may recognize image noise as edges or borders. This can make the image noise more noticeable since the contrast of the noise is increased. What can I do if my images look over-saturated? If your images look over-saturated or too contrasted, try decreasing the values in the Sharpening section. Note: By default, browsers automatically apply aliasing to images to prevent distortion. This is to reduce visual artifacts and other glitches that can result from images displayed in their original quality. A browser's down-scaling algorithm may lead to data loss in high-resolution images. As a result, rendering full-resolution images smaller than the image's actual size affects image quality. This generally results in a smoothening of colors or blurring of the image on your live site in comparison to the original file. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Selling Pricing Plans Before you begin: This article is for merchants using the Wix POS Register, the HP tablet-based solution for brick-and-mortar businesses. If you're using Wix Mobile POS, this feature is not available. Recurring pricing plans are not supported. Pricing Plans on Point of Sale (POS) lets you sell free and one-time payment plans in person. You can manage active subscriptions from the Customer page and review plan orders in your Sales History . Selling a Pricing Plan at checkout Set up your pricing plans in the dashboard before selling them on the POS. Only free and one-time payment plans are available at checkout. To sell a Pricing Plan: Open the POS tablet. Tap Checkout in the navigation menu. Tap the Pricing Plans tab. Browse the list and tap a plan to add it to the cart. Select a customer. (If relevant) Select a start date and tap Continue . Tap the total at the bottom of the screen. Accept payment by Card , Cash , or Manual Card Entry . Note: A Card Reader must be connected to pay by card. Complete the checkout to confirm the sale. Notes: If the plan includes a joining fee , it appears as a separate line item in the cart. You can only add one pricing plan per transaction. Pricing plans can't be combined with other products in the same cart. Viewing Pricing Plan orders in Sales History Completed Pricing Plan sales appear in Sales History with your other POS orders. To view a Pricing Plan order: Open the POS tablet. Tap Sales History in the navigation menu. Find and tap a pricing plan order to open the order details. Tap Actions at the top right and select an option: Issue Refund Add a Note Print Receipt Text Receipt Email Receipt Print Gift Receipt Email Gift Receipt Managing a customer's subscription Manage active subscriptions from the Subscriptions tab on the Customer page. To manage a subscription: Open the POS tablet. Tap Customers in the navigation menu. Find and tap the customer. Tap the Subscriptions tab. Tap the subscription you want to manage. Tap Manage and choose what you'd like to do: For an active subscription Pause subscription: Choose when to pause and, optionally, when to resume. Note: The customer won't be charged or able to use the plan while it's paused. Extend subscription: Add time to the current billing period. Cancel subscription: The plan ends immediately. Go to your payment provider if a refund is needed. For a paused subscription Resume subscription now: Reactivate the subscription immediately. Change resume date: Update the date the subscription will resume. FAQs Click a question below to learn more about pricing plans on POS . What payment methods are accepted for pricing plans? You can accept Card , Cash , or MOTO (Mail Order/Telephone Order). The Other payment method is not currently available for pricing plans. Can I add a discount or coupon when a pricing plan is in the cart? No. When a pricing plan is in the cart, you can't add discounts, coupons, loyalty redemptions, custom charges, or other products. To add these items, first remove the pricing plan from the cart. Can a cart contain more than one pricing plan? No. Each cart can contain a maximum of 1 pricing plan at a time. Does a customer need an email address to purchase a pricing plan? Yes. Customers must have an email address on file. If they don't, add one to their profile before completing the sale. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Changing a Domain After Purchase It is not possible to change or edit a domain name or domain extension after you purchase it. The only way to change the domain name for your site is by purchasing a new domain and assigning it to your site . For example, it isn't possible to correct a typo in your domain. You need to purchase a new domain instead. Or, to change the domain extension for your domain (e.g. switching from .com to .org) you need to buy a new domain with the new domain extension. Important: Domains purchased through Wix are set to renew automatically. We recommend that you turn the auto renewal option off for the incorrect domain to avoid paying for another year. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Smart Chat: Managing Your Settings Wix Smart Chat settings let you control how your chat works on your site: when it’s available, what visitors see, and how your AI and manual chat experiences are configured. From here, you can manage your availability mode, visitor greetings, contact form behavior, offline experience, and avatars. Tips: If you change your mind, click Discard to revert to the last saved version. Any change you make here won’t apply until you click Save . Choosing your chat availability mode By default, Smart Chat starts with the AI Chat being active 24/7 so visitors can get answers right away. You can change the mode anytime to suit your business model and response style. To choose the chat availability mode: Go to Smart Chat in your site's dashboard. Click the Manage drop-down and select General settings . Select a chat availability mode: AI Chat 24/7 Visitors can get instant answers, day or night. This keeps your site responsive even when you're away, and helps capture leads and handle common questions automatically. Manual chat 24/7 Visitors message you directly, and you reply from your Inbox . This is best to use if you want a personal, human touch in every conversation. This requires you (or your team) to be available to respond throughout the day. Scheduled hours Use scheduled hours to control exactly when your chat is active and if the AI Chat or Manual Chat handles it during those times. When there is no active time slot, the chat follows your offline settings . When selecting this option, click View scheduled hours to customize the chat schedule: Set the time zone for your schedule. Choose the days and start/end times for each time slot. Decide who’s active in each slot (AI Chat or Manual Chat). Add or remove time slots to match your weekly routine. Inactive Choose Inactive if you don’t want the chat to respond immediately. Your chat won’t provide live replies, but you can still keep the widget visible to collect visitor details, show an offline message, and let visitors leave a message. Tip: Customize the offline settings to control what visitors see when the chat is inactive. Adjust the avatar settings Choose the profile images visitors see in your chat when they’re speaking with the AI Chat or Manual Chat. Adding a recognizable avatar helps visitors understand who they’re chatting with and keeps the experience consistent with your brand. To adjust the avatar settings: Go to Smart Chat in your site's dashboard. Click the Manage drop-down and select General settings . Under Avatar settings , choose which to update: AI Chat Avatar: Set the avatar visitors see when your AI Chat replies. Use a brand icon or assistant image so visitors instantly recognize they’re chatting with AI. Manual Chat Avatar: Set the avatar visitors see when you or your team members reply in manually. This can be your logo, a team photo, or a staff avatar - however you want to appear to visitors. Tips: For best results, upload a high-resolution square image (at least 100 x 100px) in PNG, JPG, or GIF format. Use the preview on the right to see how the avatar will look inside the chat before saving. Configuring the AI Chat settings When the Smart Chat is active, you can control what visitors see when they open the chat and how the AI helps guide the conversation. These settings let you tailor the AI experience to match your business, whether that’s adding a welcome message, suggesting quick topics, or showing page overviews while visitors browse. To configure the AI Chat settings: Go to Smart Chat in your site's dashboard. Click the Manage drop-down and select General settings . Choose what you want to set up under When AI Chat is active : Conversation starter Select the checkbox next to the messages you want the AI to send visitors: Show a conversation starter when visitors open the chat: Write a welcome message to help site visitors know what they can ask and how the AI can help. Add a legal disclaimer in the chat: Enter a disclaimer in the field letting site visitors know that responses are AI-generated and may not always be accurate. This is helpful for setting expectations and supporting compliance needs. The disclaimer will appear once to every site visitor, right after the first welcome message. Quick topics Quick topics are clickable prompts that appear in the chat to help visitors start the right conversation faster, especially when they’re not sure what to ask. Select the Generate start questions or topics checkbox. Then, customize the following elements: Intro text: Add a short line above the topics to guide visitors. For example: "Choose a topic to get quick answers:" Topics list: Add up to 5 topics. Each one appears as a clickable option in the chat and can be reordered or removed. Tip: If you activated the AI Chat, test these questions first to make sure the AI knows how to answer them accurately. Page overviews Page overviews help site visitors stay oriented while they browse your site with the chat open. Select the checkbox to enable this feature. When enabled, the chat gives a short summary of the page they’re currently viewing, so visitors get quick context without leaving the conversation. Configuring the Manual Chat settings When the Manual Chat is active, visitors can message you directly and wait for your reply. In this section, you can control what visitors see when they open the chat so that expectations are clear and the conversation begins smoothly. To configure the Manual Chat settings: Go to Smart Chat in your site's dashboard. Click the Manage drop-down and select General settings . Under When Manual Chat is active , choose what to customize: Conversation starter Choose to display a short personalized greeting at the start of a new Manual Chat. This helps set expectations, for example that you’ll reply soon, and guides visitors on what to ask before sending their first message. Click Conversation starter . Select the Show a conversation starter when visitors open the chat checkbox. Type the text you want to appear at the start of a new Manual Chat. Click Save at the top right. FAQ Buttons Make it easier for your site's visitors to find answers to their questions by adding FAQ buttons in your Manual Chat. You can add up to 5 FAQs. Note: This functionality only works when you have the Wix FAQ app installed and configured. Learn how to install the Wix FAQ app and create FAQs . Click FAQ Buttons . Select the Show FAQs in your chat checkbox. (Optional) Edit the intro message above the buttons. You can use up to 80 characters. Click + Add Question . Select the checkbox next to each FAQ you want to show in the chat. Tip: Click Add New FAQ to create a question that isn't on the list yet. Click Save at the top right. Customizing the chat widget behavior Control how visitors interact with the chat widget on your site. Here you can choose which contact form fields to collect, decide when the contact form appears in the AI Chat and Manual Chat, and customize where the widget appears and when it opens. To customize the chat widget behavior: Go to Smart Chat in your site's dashboard. Click the Manage drop-down and select General settings . Under Chat Widget Behavior , choose what to customize: Contact form fields Using a contact form is a great way to keep in touch with your site visitors. Once a visitor fills out the form, the information is sent to your inbox and contact list so you never miss a sales lead. The form will only get sent if the site visitor isn't recognized as a contact. The following fields appear on the form by default. The Email field is mandatory, but you can deselect the other fields. Full name Email (this field is mandatory) Phone number Message You can also customize the Intro message visitors see when they open the form as well the Success message after they submitted the form. Tip: You can customize the form’s style and colors in your editor . Contact form in AI Chat Choose when the contact form shows up during an AI Chat conversation, so you can capture leads at the right moment. Choose when to display it: Part of the welcome screen: This means the form shows as soon as the chat opens. Note: This may reduce AI chat engagement if site visitors need to fill it out before starting the conversation. When the AI can’t answer their question When they ask to talk to a real person Contact form in Manual Chat Choose when the contact form appears in Manual Chat, so you can collect visitor details before or during the conversation. Choose when to display it: Part of the welcome screen: Show the form as soon as the chat opens. (Optional) Require the form before visitors can send a message. After they send a message: Show the form once the site visitors sends the first message Never: Don't show the contact form in the Manual Chat. Chat widget appearance Choose where the chat widget appears, when it opens, and what it displays when minimized. Where should the chat widget appear? Choose which devices to show the widget on when visitors browse your site. Desktop and mobile: Show the widget on every device. Desktop only: Show the widget on desktop computers only. Mobile only: Show the widget on mobile devices only. Choose when the chat widget opens: Decide if the chat opens automatically when visitors enter your site or stays minimized. Open the chat when visitors enter your site: The chat opens automatically on page load, so visitors notice it right away and can start a conversation faster. Keep the chat widget minimized when visitors enter your site: The chat stays closed until a visitor clicks it. This is a more subtle experience and gives visitors control over when to engage (Optional) Show a message above the minimized chat: If the widget is minimized, you can set a short message that appears on the widget (e.g. "Need help?") to encourage visitors to open the chat. (Optional) Show quick topics when the chat is minimized: Help visitors start the right conversation faster by providing your most common topics. Learn more about quick topics. Chat visibility Choose on which pages the widget is shown: All Pages: The widget will appear on every page of your site . Specific Pages: Click Select Pages to deselect the pages you want to hide the widget on. Click Save to confirm your selection. Note: When your site works with dynamic pages (e.g. Wix Stores or Wix Blog pages), the page template and all the pages using that template will not show the chat widget when you deselect the page. Customizing the chat's offline behavior When the chat is offline, you can choose what visitors see on your site. Setting the behavior for when the chat is offline helps you stay professional and responsive even when you can’t reply right away. This reduces missed opportunities and sets the right expectation about when you’ll respond. The chat goes offline when it's outside your scheduled hours, when the chat availability mode is set to Inactive , or when your AI credits quota is reached. To customize the chat's offline behavior: Go to Smart Chat in your site's dashboard. Click the Manage drop-down and select General settings . Scroll down to When the chat is offline , and click Offline behavior . Choose what to do: Hide the AI chat on my site: Remove the chat widget from your site while the chat is offline, so visitors won’t see the widget or try to start a conversation. Show the chat widget on my site: Keep the chat widget visible on your site in offline mode. To show anything to visitors, select at least one option: Show the contact form to collect leads: Shows your contact form so visitors can leave their details. This helps you capture leads even when no one is available. Let visitors write chat messages: Allow visitors to type and send a message while the chat is offline, so they can still reach out in the chat experience. Show a custom message when the chat is offline: Display a message that explains the chat is offline to set expectations. You can customize the exact wording in the text box. For example, explain how to contact you and when you’ll get back to them. FAQs Click a question below to learn more. Can I customize the design of the chat? Yes, you can design and customize the appearance of the chat to reflect your brand's style and voice. Can I see the interactions between the AI and my site visitors? Yes, you can monitor interactions by reviewing the conversations in your Inbox . This allows you to understand common questions and improve the AI's responses. Is there a way to disable the chat temporarily? Yes, you can change the chat availability mode to Inactive and choose to hide the chat on your site under the When the chat is offline drop-down. I've hidden the chat from a number of pages, but AI seems to still answer questions about these pages. How do I stop this? Hiding the chat from a page does not stop AI from using that page as a source. To prevent this, you need to exclude the page from the chat. Learn more about excluding site pages . Can I set a different intro and success message for AI chat and manual chat? No. The intro message for the form as well as the success message are the same for both the the AI chat and the manual chat. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Wix Media: Slow Uploads and Intermittent Upload Failures This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Adding the Digital Asset Field Type Use the 'Digital asset' field type when you want to sell a secured digital file — such as an eBook, template, music file, or software download — from a catalog collection . The field stores one file per item and, when mapped as the digital file for sale, delivers it automatically to customers after purchase. Important: The 'Digital asset' field type is only intended for catalog collections and cannot connect to page elements. To store a file as part of regular CMS content or display it on a page, use a 'Document' field type instead. Adding a 'Digital asset' field The 'Digital asset' field type is for catalog collections only — it's how you attach a secured file to items for customers to receive after purchase. When you create or convert a collection to a catalog collection, you can add one 'Digital asset' field. You can add more later, but only one can be the file customers receive at any time. To add a 'Digital asset' field to your collection: Go to CMS in your site's dashboard. Alternatively, you can click CMS in your editor , then click Your Collections . Click the relevant collection. Click Manage Fields . Click + Add Field . Under Media , select the Digital asset field type and click Choose Field Type . Enter the Field name . (If needed) Edit the Field ID used in your site's code. This cannot be changed later. (Optional) Enter text in the Help text (optional) field that will appear in a tooltip at the top of the field in your collection view. Click Save . Hover over the relevant cell under your new 'Digital asset' field and click the Plus icon . Upload or select the relevant file and click Add to Item . Repeat steps 10-11 to add digital files for each item that needs one. Changing which 'Digital asset' field customers receive A 'Digital asset' field is only sent to customers after purchase when it's mapped as the digital file for sale. If your collection has more than one 'Digital asset' field, only one can be mapped for delivery at a time. The others remain in the collection but aren't part of the purchase flow. To change which 'Digital asset' field customers receive: Go to the relevant catalog collection: Go to CMS in your site's dashboard. Alternatively, you can click CMS in your editor , then click Your Collections . Click the relevant collection. Click the More Actions dropdown at the top right and select Edit catalog fields . Click + Add catalog field and select Digital file . Click the Digital file dropdown and select the 'Digital asset' field you want to use. Tip: Select + Add field if you need to add a new 'Digital asset' field. Click Set Fields . FAQs Click below to learn more about the 'Digital asset' field type. What file types and sizes are supported for digital assets? Digital asset files follow Wix media upload rules. Check the supported file types and file size limits in Wix Media: Supported Media File Types and File Sizes . Tip: If you want to deliver multiple files in one purchase, combine them into a single file before uploading. What are the main limitations of the Digital asset field? The 'Digital asset' field has a few important limitations to keep in mind: It does not connect directly to page elements. You can map only 1 'Digital asset' field as the digital file for sale in each catalog collection. You cannot create default values for the 'Digital asset' field type. Can I delete a 'Digital asset' field? You can delete a 'Digital asset' field if it isn't mapped as the digital file for sale. If it is mapped, the Delete option is unavailable. To delete it, first go to More Actions > Edit catalog fields and map a different field as the digital file for sale, or remove the mapping. Then you can delete the field. Can I change a 'Digital asset' field to another field type later? No, it is not possible to change a digital asset field to another type of field. What kinds of items can I sell with a 'Digital asset' field? You can use the field for items like eBooks, guides, templates, music files, software files, artwork downloads, or bundled files in an archive format. The exact file types and sizes depend on Wix media upload support . How is the 'Digital asset' field different from a 'Document' field? A 'Document' field is used to store a file as part of regular CMS content. A 'Digital asset' field is used to store a file that is meant to be delivered after purchase. Use a 'Document' field when you want to connect or manage a normal file as part of your content. Use a 'Digital asset' field when you want to sell a secured file from a catalog collection. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Online Programs: Sending Notifications to Participants Keep participants in the loop and motivated by sending them program notifications. Congratulate them on completing all program steps or inform them about the program's end. You can customize every notification , encouraging current participants or welcoming new ones. Managing participant notifications Choose which notifications you want participants to receive about your program. You can turn off a notification at any time if it's no longer relevant. To manage participant notifications: Go to Online Programs in your site's dashboard. Click the relevant program . Click the Settings tab. Click Go to Automations . Click the App automations tab. (Optional) Click Filter and select Wix Online Programs under the Created by dropdown. Click the More Actions icon next to the relevant notification. Click the Active / Inactive toggle to enable or disable the notification. Note: The notification that tells site members they've been invited to join a program is enabled by default and cannot be changed. Customizing email notifications Customize each email notification participants receive . For example, y ou can add a catchy title to grab attention and share exciting details, like exclusive discounts for upcoming programs. Then, include a button with clear text that leads them straight to the program. Explore more notifications: Send customized notifications by creating automations for your program . For example, if a participant misses a step, send an encouraging email or explore creative options like coupons or badges. FAQs Click a question below to learn more about sending notifications to participants. Can I send push notifications to participants? Yes. The pre-installed Remind participants to complete steps automation includes a Send a push notification action alongside the Send an email action. You can keep both actions, or remove either one if it is not relevant to your program. You can also create your own automation for a program and add a Send a push notification action when needed. Why can’t I see the push notification action in the 'Remind participants to complete steps' automation? If you previously edited the pre-installed Remind participants to complete steps automation, or duplicated it to create a custom version, the Send a push notification action may not appear automatically. To use this action, revert the pre-installed automation or create a new automation. Learn more about automations for your program . Can participants receive both an email and a push notification? Yes. If both actions are enabled in the automation, participants can receive both types of notifications. You can remove either action if you only want to send one. Can I send notifications to specific groups of participants? Yes. You can create a segment to target a specific group of participants . You can filter contacts by enrollment status and other criteria, then use that segment in an email campaign or automation. Note: Filters for Online Programs are under Online Programs when you add a filter. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Receiving Inventory Ordered with a Purchase Order After you receive the merchandise you ordered, you can check that it all arrived and mark it as 'Received'. When you do, your inventory updates automatically to reflect the new stock that arrived. Marking items in an order as "Received" Go to Purchase Orders in your site's dashboard. Click the More Actions icon next to the relevant order. Select Receive inventory . Select the checkbox next to the product(s) you want to update and click Mark as Received . Note: The entire amount ordered is marked as received. Tip: You can also manually enter the number of items received and update the price of any custom products. Click Update Inventory . If you ordered custom products, make sure to edit the new products (i.e. add an image, edit the price, etc.) Tip: After you click Update Inventory: Custom products are added to your inventory but hidden from your website. Make sure to unhide them when you're ready. Custom products are displayed in any points of sale. FAQs Click a question below to learn more. What happens when I receive a custom product? When you click Update Inventory on a custom product you received, the new product is added to your site. Note that the product won't yet have all the details you normally add to a product, such as an image or description. Important: The price displayed is the price you paid to your supplier, so make sure to edit it. These products are added but hidden from your site. You can unhide the products after you make changes. What should I do if I receive only some of what I ordered? You may not receive all the products you ordered, or you might receive a smaller quantity of a particular item. When you don't receive a product, leave the amount as zero in the Received column. If you receive only part of what you ordered, enter the quantity that was delivered. What is shown in the Inventory count column? When you order new inventory but haven't yet marked it as received, it shows the existing inventory plus zero. In the image below, it shows that this store currently has 4 units in stock. After the 25 products were marked in the Received column, the inventory count changes to 29 (+25). This indicates that 4 were already in stock and 25 units were just added. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Setting Up Order with Google Increase your restaurant’s visibility and boost online orders by setting up 'Order with Google' in the new Wix Restaurants Orders app. This feature allows customers to easily find your restaurant via Google Search, Google Maps, and Google Assistant. Customers will be redirected to your site where they can place an order. Set up 'Order with Google' to showcase your menu, enhance your restaurant's visibility, and streamline the ordering process for your customers. Tip: When you connect your Google Business Profile, the following details sync with your Wix Restaurant site: Your site's online ordering URL. Delivery and pickup options offered on your site. Online order menus (only your first Online Ordering page syncs ). Service fee for online ordering. Step 1 | Set up your Google Business Profile Set up or import an existing Google Business Profile to promote your restaurant's presence on Google Search & Maps. After adding your profile, you can manage it from your site's dashboard. Before you begin: Make sure your site is connected to a domain . To set up your Google Business Profile: Go to Restaurant Orders Settings in your site's dashboard. Scroll down to Promotions and Growth and click Order with Google . Click Set Up Profile to set up your Google Business Profile. Click Start Now . Choose how to add your Google Business Profile: Import an existing profile Click Import Existing Profile . (If necessary) Sign in to your Google account. Click Allow . Select the business profile you want to import, then click Add . Create a new profile Click Create New Profile . Enter the name of your business in the search bar, then do as follows: If your business appears in the list: Click your business name in the list. Click Next . Click Verify & Manage . Note: If you see an error message that says your business is managed by someone else, you'll need to request ownership of the profile . If your business doesn't appear: Click Next . Choose how your business info will appear on your Profile: Choose a business category: Enter a category for your business and select an option from the list. Add your business details: Enter a description, phone number and site URL for your business. Location: Select a location for your business: At a physical address: You only serve customers at a physical location (e.g. art gallery). Within a service area: You only visit or deliver to customers. At an address and a service area: You have a physical location and you also deliver to customers (e.g. dine-in bakery, and delivery service). Enter your location details based on your previous choice. For example, if you chose Within a service area , you need to select a country and enter a service area. Click Include optional info (photos, opening hours & more) to add more information about your business: Photos: Add photos of your business Opening hours: Add the days of the week that you open on and the hours that you are available. Add attributes: Add additional attributes to your profile. For example, you can add accessibility attributes to share with your customers who have specific accessibility needs. Click Submit to Google at the top right. If you are not signed in to your Google account, you'll be prompted to do so. If you do not have a Google account, you can create one. Follow the prompts to verify your business location. Note: Google's ordering features vary by location. Connect your business and edit details directly on Google. Step 2 | Set up online payments Set up an online payments so that customers can find and order from your restaurant via Google. To set up online payments: Click Go to Payments . Click Connect next to a payment option to learn more about it, or click Manage next to an already connected option to view possible actions. Click Back to Order with Google at the top. Learn more about connecting a payment option and accepting payments . Step 3 | Publish your site Publish your site to allow customers to order from your restaurant using Order with Google. To publish your site: Click Go to Editor . Click Publish at the top right. Click Done . Step 4 | Connect your restaurant location to Google After completing the activation steps, you'll be able to link your restaurant's Google Business Profiles and start accepting online orders via Order with Google. To connect your restaurant: Go to Restaurant Orders Settings in your site's dashboard. Scroll down to Promotions and Growth and click Order with Google . Click Connect by the restaurant location to connect to Google. Click Connect again to confirm. Note: It may take a few days for updates to appear on Google. FAQs Click on a question below to learn more about setting up Order with Google. My business has multiple locations. Can I add multiple locations to Order with Google? Yes, you can connect each of your Google Business Profile locations to Order with Google. However, all connected Google locations will link to your Wix Restaurant site's location. Will editing my Google Business Profile in Google or Wix update both platforms? Yes. When you edit your Google Business Profile information on either Wix or Google, the changes you make are applied across both platforms. Are there any commissions for using Order with Google? No, all orders placed through Google are commission-free. How can I track orders received through Order with Google? You can track your orders through the Online Orders tab in your Wix Restaurants dashboard, where they will appear alongside all online orders received by your restaurant. Can I disconnect a location from Order with Google? Yes, you can disconnect a location from Order with Google if you no longer wish to accept orders through Google for that specific location. To disconnect a location: Go to Restaurant Orders Settings in your site's dashboard. Scroll down to Promotions and Growth and click Order with Google . Click the More Actions icon by the location, and then Disconnect . Click Disconnect again to confirm. How do I verify my Google Business Profile? Verifying your Google Business Profile lets you manage the information about your business that displays in Google search results and on Google Maps. It also makes sure that your information is up to date and can only be edited by you. Google provides a number of different verification methods that you can use. For example, you can choose to verify your profile by a phone call, an email, or by sending a postcard to your business address. You can also instantly verify your business in your Wix account using your Business Registration Number. What if my Google Business Profile is managed by someone else? If your Google Business Profile is managed by someone else, you will need to request ownership of the profile . Follow the instructions provided by Google to submit a request. Once ownership is transferred, you can proceed with importing the profile to Order with Google. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Charges, payments and tax About the Reserve Bank of India Regulations The Reserve Bank of India (RBI) has introduced new additional security measures for card payments. Wix has implemented these regulations, and we’ve notified customers in India accordingly. During 2022, Indian credit cards were deleted from Wix accounts to align with the new regulations. To ensure your subscriptions remain active, you’ll need to resubmit your payment method, or add a new one, through your Premium Subscriptions page. Payments for Wix services using INR will now be made according to e-mandates , which is an instruction to your bank that enables recurring payments. E-mandates use tokenization to help ensure secure payments. To enable uninterrupted service, towards the end of your subscription, a payment request is sent to your bank. In accordance with RBI guidelines, your card details are saved securely for future purchases and subscription renewals. An e-mandate will be created for a maximum amount of INR 15,000, but you'll only be charged for the amount of your purchase. As the maximum value of the e-mandates is INR 15,000, for any purchases over this max limit, Indian banks are required to conduct Additional Factor Authentication (AFA). Security measures explained Tokenization: Tokenization is a security measure that encrypts sensitive data and allows sensitive information to be securely saved for future/recurring payments. Tokenization in India is performed according to RBI regulations E-Mandate Subscription Management: An e-mandate is a form of authorization provided by cardholders to issuing banks that grants permission for recurring payments on their card. Any recurring payment arrangements, such as subscriptions, will need an associated e-mandate to be successful. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Changing Your Page URL After Updating Your Site URLs If you change your page URL after updating your site URLs , the new URL will be treated as a new page and your old page will no longer work. This means that any existing links to the old page URL that you have previously shared on social media will stop working and your existing page SEO rankings will be lost. This is because search engines will always treat a different URL as a new page. You can choose to let Wix automatically create a redirect for your page when you update the URL slug, or use the URL Redirect Manager to manually create your own redirect . Important: To set up 301 redirects you need to upgrade your site and connect it to a domain. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Promoting Your Own Mobile App with Wix's Marketing Tools Use Wix's extensive marketing and business tools to drive more traffic to your own native mobile app and keep your app users engaged. Browse the different marketing tools available directly from your Mobile App dashboard. You can increase your app's visibility by adding a 'download my app' widget directly to your Wix site, send a mobile push notification to your app users, and send targeted promotional emails. You can also filter for the promotion tools that work best for your business goals such as 'grow your brand' or 'increase sales.' Tip: Filter the available marketing tools at the top of the page. You can choose from: All , Grow your brand , and Increase sales . To promote your app with Wix's marketing tools: Go to Mobile App in your dashboard. Click the Your own mobile app tab or click the tab with the name of your own mobile app. Scroll down to the Growth and marketing tools section. You will only see the growth and marketing tools if your app is already live in both the App Store and Google Play. Choose what you want to do: Share your app's invite link Copy your app's invite link and share it directly with your contacts or social media following. Click Share Invite Link . Click Copy to copy the link directly or choose a social platform to share the link on. Send a custom push notification to members' phones Send a push notification to your mobile app members from the Wix app on your mobile device. Direct them to a product or service, a specific tab on your app, or create a custom screen that members see after tapping the notification. Click Create Push Notification . Create and customize a push notification and then send it to either specific app users or all users at once. Keep customers updated with a mobile announcement about the latest news and offers Create a mobile announcement in your app that appears in the 'Announcements' section. You can also choose to send the announcement as a push notification to app users. Click Create announcement . Customize your announcement title and body text and add media before sending. Increase discoverability in the App Store and Google Play with better keywords Optimize your app's store listing by adding effective keywords that will be more likely to pull up your app in searches. Click Choose Keywords . Under Keywords , add some keywords to help determine how your app appears in results. You can also view Apple's tips for choosing keywords. Learn more about choosing the right keywords for your app's store listings . Add a 'join my app' invite banner to the top of your mobile site Convert your mobile site visitors to app users by adding an invite banner. Enable the toggle to add the invite banner on your mobile site. (Optional) Click Preview Banner to see how the invite banner appears for mobile site visitors. Add a 'Download my app' widget to your site Add a widget to your site that allows site visitors to input their phone number and receive a text message with the invite link and details to join you in the app. Showcase your app with social media marketing Create dynamic image and video social posts to market your app and post them across your social channels. Build your brand with the available pre-built templates or start from scratch and build your own. Then publish your content directly to your social accounts. Learn more about building social posts with social media marketing . Send a targeted promotional email campaign Create an email marketing campaign to promote your app in order to keep your current users engaged as well as encourage downloads from contacts on your mailing list who haven't joined you in your app. Click Create Email Campaign . Create your campaign from the Email Marketing dashboard and send it to your contacts or to a segment of people. Create a paid Facebook Ads or Google Ads campaign to promote your app Get more traffic and reach a wider audience by running a paid ad campaign for your own mobile app. If you run a Facebook Ads or Google Ads campaign with Wix, everything is managed from your site's dashboard. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit