Wix Online Programs: Sending Notifications to Participants
Keep participants in the loop and motivated by sending them program notifications. Congratulate them on completing all program steps or inform them about the program's end. You can customize every notification, encouraging current participants or welcoming new ones.
Managing participant notifications
Choose which notifications you want participants to receive about your program. You can turn off a notification at any time if it's no longer relevant.
To manage participant notifications:
Go to Online Programs in your site's dashboard.
Click the relevant program.
Click the Settings tab.
Click Go to Automations.
Click the App automations tab.
(Optional) Click Filter and select Wix Online Programs under the Created by dropdown.
Click the More Actions icon
next to the relevant notification.
Click the Active / Inactive toggle to enable or disable the notification.
Note:
The notification that tells site members they've been invited to join a program is enabled by default and cannot be changed.
Customizing email notifications
Customize each email notification participants receive. For example, y ou can add a catchy title to grab attention and share exciting details, like exclusive discounts for upcoming programs. Then, include a button with clear text that leads them straight to the program.
Explore more notifications:
Send customized notifications by creating automations for your program. For example, if a participant misses a step, send an encouraging email or explore creative options like coupons or badges.
FAQs
Click a question below to learn more about sending notifications to participants.
Can I send push notifications to participants?
Yes. The pre-installed Remind participants to complete steps automation includes a Send a push notification action alongside the Send an email action. You can keep both actions, or remove either one if it is not relevant to your program.
You can also create your own automation for a program and add a Send a push notification action when needed.
Why can’t I see the push notification action in the 'Remind participants to complete steps' automation?
If you previously edited the pre-installed Remind participants to complete steps automation, or duplicated it to create a custom version, the Send a push notification action may not appear automatically.
To use this action, revert the pre-installed automation or create a new automation. Learn more about automations for your program.
Can participants receive both an email and a push notification?
Yes. If both actions are enabled in the automation, participants can receive both types of notifications. You can remove either action if you only want to send one.
Can I send notifications to specific groups of participants?
Yes. You can create a segment to target a specific group of participants. You can filter contacts by enrollment status and other criteria, then use that segment in an email campaign or automation.
Note: Filters for Online Programs are under Online Programs when you add a filter.