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Creating your eventWix Events: Understanding Different Types of Events < Back Creating your event Wix Events: Understanding Different Types of Events There are many different ways we can describe events, and the same event may be described in different ways at different times. For example, every RSVP or ticketed event starts as a draft and later becomes a published event. Then, once that event is over, it goes from being an upcoming event to a past event. This article explains all the different ways you can categorize events so you can use them optimally. RSVP events vs. ticketed events The first important distinction you need to make is between RSVP events and ticketed events. Create RSVP events for weddings, parties, and gatherings, where you want to invite guests and have them RSVP to let you know if they're attending. If you hold the kinds of events where you sell tickets, (even free tickets), then go ahead and create a ticketed event. These are suited for events like concerts, guided tours, and conferences. Read more about the differences between RSVP and ticketed events Single events vs. recurring events If you plan to create just one event, such as a wedding, or if you hold various events that are different from each other - then single events are for you. However, if you offer an event on a regular basis, such as the same guided tour every Friday, creating a recurring event can save you time. To create a recurring event, start by creating a template event. You can add all your details, (tour name, image, description, location, etc.) to the template and save it. Next, select the dates when your tour is held. Once you click "Publish", each tour becomes an individual event which you can edit to reflect changes if needed. You can create new event dates from the template at any time. Get started: Learn how to create a single event Learn how to create a recurring event Event drafts vs. published events Every event starts out as a draft event. You enter the basic information and click Create Draft to save the draft. You can continue to edit the event details or customize the settings. When you're ready, publish your event so that it's available for display on your site. Tip: After you publish, the event is available to be displayed on your site, but might not necessary be visible. See below . To locate all your drafts and published events, click the relevant dashboard tab. Events with and without registration You may want to use Wix Events just to let others know about your event, without requiring guests to RSVP or purchase tickets. Creating a no-registration event can be a good option if you have a large venue with unlimited space, such as a park, or to let people know about an open house type event. You have the option of creating a no-registration event with or without the events details page. Get started: Create events that don't require registration Upcoming events vs. past events Any event that is set to occur in the future is an upcoming event. Past events have already taken place. You can use these classifications to choose what to display on a site page. For example, you might want to create a page with upcoming events and another showcasing your past events. Tips: If you do not add an end time to an event when creating it, the status automatically changes from an Upcoming event to a Past Event 24 hours after the event starts. Learn how to edit and display past events . Event categories Events can be classified according to the category or categories they belong to. Organizing events into categories makes it easy to display different types of events on different site pages. Let's look at an example. This animal shelter created 2 categories: One for dog-related events and one for cat events: Every time the animal shelter creates a new event, they assign it to the appropriate category. In the Editor, they use the categories they created to display all the dog events on one site page and the cat events on another. Get started: Create and manage event categories Displayed events vs. hidden events "Displayed events" and "hidden events" aren't exactly event statuses, but it's good to be aware that there are many things that influence whether an event appears on your site. Which events are not displayed on your site? Draft events cannot be displayed on your site. Events that are set not to be displayed, for example, if you set up a page to display only past events, new events won't appear there. Categories that are set not be displayed, for example, if you set up a page to display only events in the Dogs category, a new event in the Cats category won't appear after you publish it. Want to manually choose which events are displayed on your site? Wix Events has a Select Manually option that allows you to pick and choose which individual events you want to display on a site page. If you use this option, new events you publish won't appear on your site until you select them. Previous Next Need A Professional Website? Contact Us Today! 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Setting up sales channelsWix Stores: Creating a Facebook Shop Using the Facebook Shops by GoDataFeed App < Back Setting up sales channels Wix Stores: Creating a Facebook Shop Using the Facebook Shops by GoDataFeed App Important: Wix's previous method of creating a Facebook and Instagram shop will soon no longer be available. We suggest you create Meta shops using our partner app, Facebook Shops by GoDataFeed app. Display your Wix store products on Facebook and Instagram to get more exposure and drum up sales. After you integrate Wix with Facebook / Instagram, you can manage the orders you receive in the GoDataFeed dashboard. In this article, learn how to: Add the Facebook Shops by GoDataFeed app Set up your Facebook and Instagram shops Disconnect your old Facebook and Instagram shops Adding the Facebook Shops by GoDataFeed app Head over to the Wix App Market to add the Facebook Shops by GoDataFeed app. To add the app: Go to the Wix App Market in your Editor:Wix Editor: Click Add Apps on the left side of the Editor. Wix Studio: Click App Market on the left side of the Editor. Editor X: Click App Market at the top of Editor X. Start typing "Facebook Shops by GoDataFeed" in the search bar and select Facebook Shops by GoDataFeed from the drop-down . Click Add to Site . Review permissions and click Agree & Add . Select an option:Create a new GoDataFeed account and click Start my Trial . Tip: GoDataFeed offers a 14-day trial period for new accounts. Sign in to an existing GoDataFeed account. Setting up Facebook and Instagram shops After adding the Facebook Shops by GoDataFeed app and connecting your account, you can set up your Facebook and Instagram shops. To do so, you need to submit your feed and then sync your orders. Tip: You can set up a Facebook shop or both Facebook and Instagram shops. You can't, however, set up an Instagram shop without Facebook. Learn how to set up your Meta shops with Facebook Shops by GoDataFeed or watch the video below. Disconnecting old shops If you previously connected Facebook and Instagram shops in the Wix dashboard, disconnect your old shops. By disconnecting your Facebook shop, you will also disconnect your Instagram shop, if you have one. To disconnect your existing shops: Go to Facebook shop in your site's dashboard. Click the More Actions icon . Select Disconnect Account . Click Disconnect Account to confirm. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Promoting stores salesWix Stores Troubleshooting: Customer are Unable to Apply Coupon < Back Promoting stores sales Wix Stores Troubleshooting: Customer are Unable to Apply Coupon There are a number of reasons why a customer may be unable to enter or apply a coupon code. Follow the steps below to identify and resolve the most common causes. In this article, find out how to: Check promo code visibility Check coupon validity Find out if coupon is activated See if the usage limit was reached Check if coupon was entered correctly Check the visibility of the promo code link If you disabled the "Enter a promo code" link, or selected a color that is the same or very similar to your site's background color, the button is hidden or hard to see. You can fix this problem by making sure the promo code link is enabled and the font color you chose is a suitable one. Wix Editor Studio Editor Go to your editor . Click Pages & Menu on the left side of the editor. Select an option: My site has only Wix Stores:Click Store Pages . Click Cart Page . My site has only Wix Bookings:Click Bookings Pages . Click Cart Page . My site has Wix Restaurants Orders (New) / 2 business solutions:Click Cart & Thank You . Click Cart Page . Click the Cart Page element on your page. Click Settings . Click the Settings tab. Select the Promo code link checkbox. Select a color that makes the link visible:Click the Design tab. Click the Links color box. Select a color that contrasts with the Cart Page background. Check if the coupon is out-of-date When you create a coupon, you have the option of limiting when it can be used. For example, you can create a "June Sale" coupon and make it active from June 1 to June 30. Customers who try to use it outside those dates cannot apply the coupon. If you choose to do so, you can edit the dates to make the coupon valid. To edit the start or end date: Go to Coupons in your site's dashboard. (Optional) Select Expired from the Status drop-down. Select the relevant coupon. Edit the start or end dates. Click Save . Make sure the coupon is activated If you deactivated a coupon and a customer tries to use it, it is not accepted. You can reactivate a coupon at any time. To reactivate a coupon: Go to Coupons in your site's dashboard. (Optional) Select Not active from the Status drop-down. Click the More Actions icon next to the relevant coupon. Select Activate . Check if the coupon reached its usage limit When you create a coupon, you can limit the number of times it can be used in two ways: limit the total usage (e.g. the first 50 people get a discount) or you can limit it to one use per person. If a coupon has been used beyond the allowed number of times, customers will not be able to apply it. To remove usage limits: Go to Coupons in your site's dashboard. Select the relevant coupon. Select an option:Remove limitations: Deselect the checkbox to remove any limitations you placed on the coupon. Edit the total number of uses: Edit the number of times the coupon can be used. Click Save . Check if the customer added a blank space If a customer adds an extra space in your coupon (e.g. March Madness instead of MarchMadness), the coupon becomes invalid. To resolve this issue, tell your customer to copy and paste the coupon code without making any changes. Notes: Coupons are not case-sensitive. When a coupon is applied to an order purchased with the manual payment method , the number of available coupons (if limited), updates when you change the order status to "paid". Previous Next Need A Professional Website? Contact Us Today! 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Using the Wix app for Wix StoresWix Stores: Setting Up Shipping Using the Wix App < Back Using the Wix app for Wix Stores Wix Stores: Setting Up Shipping Using the Wix App Manage your store's shipping, right from your mobile phone. You can set up different shipping rules for different regions. For example, you can offer local delivery to customers in a 3-mile radius from your business, free shipping to customers in your country, and a flat shipping rate to customers around the world. Note Customers from regions with no shipping rule cannot make purchases from your store. For more in-depth information, read our guide to setting up shipping, delivery, and pickup . In this article, learn how to: Add and manage shipping regions Set up shipping in a region Set up local delivery in a region Set up store pickup Adding and managing shipping regions Before a customer can purchase items from your store, there has to be a shipping, delivery, or pickup rule that covers their region. New stores come with 2 shipping rules already set up - a free shipping rule for your region and a free international shipping rule for the rest of the world. You can edit these rules or delete them and create rules from scratch. Tip: A region can be part of a country (e.g. California), a country (e.g. US), multiple countries (e.g. US and Canada), or the rest of the world (any country not covered by another region you set up). To add and manage regions: Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Orders . Tap the Settings icon . Select Set shipping . Choose what you want to do: Add a new shipping region Tap + New Region . Enter a region name. Tip: Only you see this name. Tap + Add Destination . Tap the destination(s) you want to add to this shipping rule. (Optional) Select specific regions inside this destination:Tap the country you added. Deselect any states / provinces you don't want to ship to. Tap Save . Tap Save . Edit or delete and existing shipping region Tap the More Actions icon next to a region. Select an option: Edit: Make changes to a region:Add a country: Click + Add Destination Remove a country: Tap the X or the More Actions icon and select Remove . Select region(s) in the country (e.g. one or more states, provinces etc.):Tap the More Actions icon next to a region Select Edit . Deselect the checkboxes next to the relevant states. Tap Save . Deactivate: Make the region temporarily unavailable for shipping. Delete: Permanently remove a region. Setting up shipping in a region By default, every shipping region is set for free shipping. You can leave this as is or select a shipping rule that works for your store. To set up shipping: Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Orders . Tap the Settings icon . Select Set shipping . Tap the region you want to set up. Choose the type of shipping rule you want to set up: Free shipping Free shipping is the default shipping rule. Just tap Save to save this rule. Flat rate shipping To simplify shipping, you can set a flat rate for all your orders (e.g. shipping for all orders is $8). To set up flat rate shipping: Tap the existing shipping rule. Tap the Shipping method drop-down and select Flat Rate . Tap Next . Create a delivery option (e.g. Standard Shipping, Express Shipping):Enter a title in the Delivery Option Name field. Note: Customers see this name at checkout. (Optional) Enter a time in the Est. Delivery Time field. Enter the shipping fee in the Rate field. (Optional) To offer free shipping on orders above a specific price:Select the Offer free Shipping when... checkbox. Enter the price above which shipping is free and tap Done . Note: If you create additional shipping services (e.g. priority shipping), this checkbox must be selected and the amount specified to apply to each service. Tap Save . (Optional) Create an additional option (e.g. Express Shipping) by tapping +Add Shipping Option and follow the instructions above. (Optional) Add a handling fee:Select the Add a handling fee to every order checkbox. Enter the fee amount. Tap Save . Tap Save . Tap Save again. Rate by weight shipping Setting your shipping rate by weight is ideal for stores that sell items that cost very different rates to ship because of their weight (e.g. a store that sells jewelry and winter coats). To set it up, create 2 or more weight categories and set a shipping price for each. For example, shipping can cost $5 for orders under 1 pound, $10 shipping for orders between 1 - 3 pounds, and $15 shipping for orders that weigh over 3 pounds. To set up shipping rates by weight. Tap the existing shipping rule. Tap the Shipping method drop-down and select Rate by Weight . Tap Next . Create a delivery option (e.g. Standard Shipping, Express Shipping):Enter a title in the Delivery Option Name field. Note: Customers see this name at checkout. (Optional) Enter a time in the Est. Delivery Time field. Enter the top limit of the first weight range (e.g. enter 1 lb. to create a rule for purchases from 0 - 1 lb). Note: The top limit of the first weight range is automatically set as the bottom limit of the second weight range. Enter the rate (shipping price) for the first weight range (e.g. $5). Create the second weight range: (e.g. 1 lb- 2 lb) and add the shipping rate (e.g. $10): Tap + Add Range to enter the new range or If this your last weight range (e.g. 2 lb and up), just enter the shipping rate. (Optional) Tap Add Range to add any additional ranges. (Optional) Offer free shipping on orders above a specific price:Select the Offer free Shipping when... checkbox. Enter the price above which shipping is free and tap Done . Note: If you create additional shipping services (e.g. priority shipping), this checkbox must be selected and the amount specified to apply to each service. Tap Save . (Optional) Create an additional option (e.g. Express Shipping) by tapping +Add Shipping Option and follow the instructions above. (Optional) Add a handling fee:Select the Add a handling fee to every order checkbox. Enter the fee amount. Tap Save . Tap Save . Tap Save again. Rate by order price shipping You can set your shipping fees so that the price of the order determines how much customers pay for shipping. For example, you can charge $10 for shipping for orders between $0 - $100. Then, you can charge less or more for shipping, when the order is for $100 and over. To set up shipping rates by price: Tap the existing shipping rule. Tap the Shipping method drop-down and select Rate by Order Price . Tap Next . Create a delivery option (e.g. Standard Shipping, Express Shipping)Enter a title in the Delivery Option Name field. Note: Customers see this name at checkout. (Optional) Enter a time in the Est. Delivery Time field. Create the first price range: (e.g. $0 - $15) and add the shipping rate (e.g. $4). Create the second price range: (e.g. $15 - $30) and add the shipping rate (e.g. $8):If this is your last price range (e.g. $15 and up), just enter the shipping rate. If you plan to add more price ranges, tap + Add Range to enter the new range and shipping rate. (Optional) To offer free shipping on orders above a specific price:Tap to enable the Offer free Shipping toggle. Enter the price above which shipping is free and tap Done . Note: If you create additional shipping services (e.g. priority shipping), this checkbox must be selected and the amount specified to apply to each service. Tap Save . (Optional) Create an additional delivery option (e.g. Express Shipping) by tapping + Add Shipping Option and following the instructions above. (Optional) Add a handling fee:Tap Add next to Handling Fee . Enter the fee amount. Tap Save . Tap Save . Tap Save again. Setting up local delivery in a region Offer a hand-delivery option to customers who are located near your business location(s). Note: To set up scheduled delivery (where your customer can select the delivery time), go to desktop. To set up local delivery: Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Orders . Tap the Settings icon . Select Set shipping . Select the region you want to set up. Tap + Add Local Delivery . Enter an area name (e.g. Delivery to Bronx). Select how you want to define the delivery area: Radius: (Optional) edit your business address. Tip: This address is the center of the radius you set. Enter the radius (e.g. 3 miles). Postal code: Tap + Add ZIP/Postal Codes . Select any of the following options:Enter one or more complete postal codes and press Next after each one. Enter a partial postal code with an asterisk to encompass a larger area and press Next after each one. Learn more about setting an area by postal code Tap Add at the top right. Enter an estimated delivery time (e.g. 2 - 3 Business Days). Enter your delivery rate (e.g. $5). (Optional) Offer free delivery for orders above a set price:Select the checkbox. Enter the price that qualifies for free delivery. Tap Add . Tap Save . Setting up store pickup You can set up store pickup (curbside pickup) as the only form of delivery, or in addition to another shipping option, such as free shipping. Previous Next Need A Professional Website? Contact Us Today! 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Taking online ordersWix Restaurants: Managing Orders < Back Taking online orders Wix Restaurants: Managing Orders Important: This article is about the original Restaurants Orders app . We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . When an order comes in, you hear a sound and see a red alert on the Orders tab of your restaurant's dashboard. You can accept an incoming order, mark an order as delivered or reject an order. Connected Square POS to Wix Restaurants? When you connect Square POS to your Wix Restaurant site , you manage your online orders through Square POS. You can also see them in Orders in your site's dashboard. In this article, learn how to: Accept incoming orders Mark orders as delivered Reject orders Accepting incoming orders Accept incoming orders from customers and easily keep track of all your restaurant orders. To accept an order: Go to the Orders tab in your site's dashboard. Click the relevant order. Click Accept at the top right. After you accept an order, it moves to the In Progress tab. From here, you can mark the order as delivered when you are ready. Tip: You can set additional notifications methods (email, text, fax etc.), and backup notifications that are triggered after a set time that an order has not been handled. Learn more Marking an order as delivered After you process an order, you can mark the order as delivered. Delivered orders move from the In Progress tab to the All Orders tab. To mark an order as delivered: Go to the Orders tab of your site's dashboard. Click the In Progress tab at the top. Click the relevant order. Click Mark Delivered at the top right. Rejecting an order If you are unable to fulfill an order, or if a guest calls to cancel, you can reject the order no matter what status it's in. To avoid chargebacks and complaints: You have to contact the customer after you reject an order to let them know that their order has been unsuccessful. You must void the transaction in the dashboard of your chosen payment gateway. Marking an order as rejected does not automatically void or refund the transaction. To locate the transaction ID, go to the Payments tab in your dashboard. The transaction ID appears under the payment method. To reject an order that has not yet been accepted: Go to the Orders tab of your site's dashboard. Click the relevant order. Click the Show More icon at the top right and select Reject . Enter the reason for rejection. Click Reject to confirm. To reject an order that has already been accepted: Go to the Orders tab of your site's dashboard. Click the In Progress tab. Click the relevant order. Click the Show More icon at the top right and select Reject . Enter the reason for rejection. Click Reject to confirm. Tip: You can also reject an order once it has been marked as delivered. Simply click the All Orders tab to find the relevant order. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Retail POS hardwareWix Retail POS: Using the Stripe Reader M2 Card Reader < Back Setting up Retail POS hardware Wix Retail POS: Using the Stripe Reader M2 Card Reader Important: The Stripe Reader M2 is currently available for purchase only for merchants based in the US. Your card reader allows you to accept payment from customers by credit card, debit card, and phone app. This reader supports all magstripe and EMV payment functions and you can use it to accept new forms of payment, such as Apple Pay, Android Pay, Samsung Pay, VISA Paywave, MasterCard PayPass, AMEX ExpressPay and Discover D-PAS. Charging the reader Make sure the device is fully charged before you use it. Note: When charging, always plug the reader into a wall outlet, not directly into the tablet. Connecting the reader to the tablet To set up the card reader, you need to connect it to your tablet. If you ever replace your reader, you can use the instructions below to disconnect the old one and connect a new one. To connect or disconnect the reader: Tap and release the power button on the card reader to turn it on. Tip: The Bluetooth turns on automatically. Open the POS tablet. Tap the Connect Reader icon at the bottom right of the tablet. Select what you want to do: Connect your card reader:Tap Set up Card Reader . Tap Connect next to the relevant reader. Tap Done . Disconnect your card reader:Tap Unpair at the top right. Tap Unpair to confirm. Using the card reader Keep your card reader charged, so it's ready for use whenever you want to process a sale. The reader automatically disconnects if the battery dips below a 25% charge. To ensure smooth functioning, make sure the card reader is no more than 49 feet (15 meters) away from the tablet. Tip: When the reader isn't in use, it turns off automatically after 10 hours. Understanding the card reader lights The Stripe Reader has 4 LED lights. When charging the card reader, the lights indicate the charging status. 4 lights indicates that the reader is fully charged. When not charging, the left-most light is on to indicate that the card reader is ready to accept payment. Updating the card reader software Check for updates to the card reader software from time to time and update the software when available. To update the card reader software: Open the POS tablet. Tap the Connect Reader icon at the bottom right. Tap Check for Update . If an update is available, tap Update Now and follow the instructions. Note: After the update has been completed, it will flash blue and orange. If the reader is unresponsive, restart it. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Marketing appsThird-Party Apps: Marketing Apps < Back Marketing apps Third-Party Apps: Marketing Apps Wix offers a variety of marketing apps in the Wix App Market. These apps are all expertly built by third-party app developers and are designed to help enhance your marketing process and boost your site's reach. Click to visit the Wix App Market Go to the App Market Benefits of adding a third-party app to your site Third-party apps are professional solutions designed to help enhance your site. Marketing apps in particular can really help give your site the boost it needs, by reaching a wider audience, generating more leads and optimizing your SEO. Extended reach Reach a wider audience and potential customer base by adding third-party apps that focus on expanding your presence within the wider online community. For instance, you could create an affiliate marketing program for your brand, that enables your site members, or even influencers to target a new customer base and help bring in those sales. Qualify leads Generate and qualify more leads by adding subscription boxes, and contact forms to your site. You can also find a variety of third-party apps that offer ways to automate lead generation for you. For example, apps that automate bulk email collection, or that pop-up on your site offering incentives to your new site visitors. SEO Good SEO is essential for a website's success because it directly impacts its ranking on search engines like Google. Many of the third-party apps in the Wix App Market offer help with generating keywords, creating backlinks, and boosting site traffic. Third-party marketing apps integrated with Wix We understand the importance of some of these professional solutions, which is why we've hand-picked some apps to integrate with Wix . Integration What you can use it for Google Analytics Discover where your visitors come from and what they do on your site. Track the number of visitors to a page, where, how long they stay, and what keywords they use to find your site. Facebook Pixel & CAPI Track your Facebook campaigns, see conversion rates, and more. Automatically connect your site with your Facebook Business Account, your Facebook Pixel, and the new Facebook Conversions API (CAPI). Google Tag Manager Use Google Tag Manager to implement a tag management system. Keep your tags and third party code snippets updated and organized in one convenient location. Google Ads Run targeted remarketing ad campaigns and get useful insights with conversion tracking. Show targeted ads to customers who have already visited your site and measure the conversion actions that users take after they click or view your Google ads. TikTok Pixel Use Wix's TikTok Pixel integration to add a pixel to your site and gain insights into your audience. Track conversions to your site for your Tiktok ad campaigns and get data that you can use to optimize your ads and improve your retargeting. Facebook Catalog Promote your store products on Facebook through different sales channels. Automatically update your Facebook Catalog with important information about your products such as the name, description, and price. Google Merchant Center Add products from your Wix Stores to your Google Merchant Center catalog. Promote your store products on Google and schedule regular updates so that your catalog is up to date with any changes that you make. Yandex Metrica Measure and analyze the behavior of your site's visitors. Get detailed traffic data about your desktop and mobile visitors in real time and identify the channels that drive your audience to your site. Ads.txt Add your own Authorized Digital Sellers (ads.txt) file and control who’s allowed to advertise on your site. Mailchimp Leverage your existing customer or subscriber data with Mailchimp’s powerful CRM. Get custom reports and insights to help you track your sales and campaign efficiency. Send personalized marketing campaigns based on visitor interaction with your site. FAQs Click a question to find out more about third-party apps. What is a third-party app? A third-party app is an app that is made by other developers or companies. They are not considered a product of Wix. While they are not our apps, we do provide access to them from our App Market. This gives you more variety when it comes to optimizing your site. How can I contact support for help with my app? If you find that you need help with a particular app, the best thing to do is contact the app developers directly. Developers contact details (website and/or email) are provided in every app listing in the Wix App Market. What happens if an app is removed from the Wix App Market? Wix is committed to bring you the best app experience possible which means older apps or apps that are no longer available are removed from the Wix App Market. When an app is removed from the Wix App Market it is added to our list of removed apps . We recommend checking the status of the app in your dashboard as it might need to be deleted from your site. Note: The app details, including the support details, are removed from the list after 90 days. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Payment BasicsUsing the Accept Payments Tab < Back Payment Basics Using the Accept Payments Tab Use the Accept Payments tab in your site's dashboard to add new payment methods and providers , or to manage your existing ones. Using the Accept Payments tab Go to Accept Payments in your site's dashboard. (Optional) Change your business location by selecting your country at the top right. (Optional) Scroll down and click See More Payment Options to see additional payment options available in your country. (If available) To see any further available providers, scroll down and click See Options . (Optional) Click Connect next to a payment option to learn more about connecting that option, or click Manage next to an already connected option to view possible actions. FAQs Click a question below to learn more. How do I see the payment methods available in my region? When you choose your business location, you will see a list of all the available payment methods in your region. How can I view which payment methods I have active on checkout? You can view which payment methods are active on checkout and enable or disable your payment methods as required. How do I set up payments in Wix Hotels? Learn how to set up and manage payments in Wix Hotels . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Taking online ordersWix Restaurants: Exporting Online Orders < Back Taking online orders Wix Restaurants: Exporting Online Orders Important: This article is about the original Restaurants Orders app . We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . Get information about previous orders by exporting your orders to a CSV file. You can open the exported file in Excel (PC) or Numbers (Mac) or any other spreadsheet software. To export your restaurant orders: Go to Orders in your site's dashboard. Click More at the top right and select Export. Select a time option from the Received drop-down list. (Optional) Click Show export options and select the checkboxes next to the details you want to include in the export:Customer details: Name, phone, email, and delivery address. Financial information: Subtotal, discounts, tax, tip, payment details. Ordered dishes: Dish titles and counts. Click Export . Click Download CSV . Save the file to your computer:Chrome: The .csv file downloads and appears on the bottom of your screen. Firefox: Select Open with to open or Save File to save. Internet Explorer: Click Save at the bottom of your screen. Safari: Click cmd + s on your keyboard to save the file (with a .csv extension, and Page Source format). Note: The exported file includes the dish name, quantity, and dish options (e.g. pizza toppings). Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up payment and checkoutWix Stores: Understanding Customer Checkout with PayPal < Back Setting up payment and checkout Wix Stores: Understanding Customer Checkout with PayPal After connecting PayPal as a payment provider , customers who select PayPal can pay from their PayPal funds or credit / debit card. The PayPal button can change to offer different PayPal options depending on your customer's location, spending history, and more. This article explains how PayPal button versions work and shows you where the PayPal options appear in your online store. PayPal button versions PayPal has 3 versions of their PayPal button. Pay Later: Multiple, interest-free payments PayPal Checkout: Regular payment PayPal Monthly: Payment with special financing Important: You receive payment right after purchase no matter which option your customer picks. PayPal decides which button or buttons (up to 2) they display to each customer, based on the customer's location. When more than one button is offered, customers click the "More Payment Options" link to view the additional button. After clicking any of the PayPal buttons offered, your customer is directed to log in to PayPal. There, they see all the options available to them. Important: Terms and conditions vary by location. Pay Later and PayPal Monthly are only available to customers in certain countries and the payment conditions vary from country to country. Only eligible customers see the Pay Later or PayPal Monthly buttons. PayPal buttons in the Product Page You can display a PayPal button in the Product Page, along with the Add to Cart button. This is instead of the Buy Now button. Customers see the best payment method for them based on their location, payment history, and more. To display a PayPal button in the Product Page: Click the Product Page in the editor. Click Settings . Click the Settings tab. Under Buy Now , enable the Show button toggle. Enable the Change automatically by payment method toggle. PayPal buttons in the Cart Page When PayPal is the only enabled payment method, customers see one button on the Cart Page. If you selected other payment methods along with PayPal (e.g. manual payment, Square, Stripe), customers see 2 checkout buttons. After clicking the PayPal button, customers can choose whether they want to pay by credit card or from their PayPal funds. Notes: When customers checkout with PayPal, they see the policy checkboxes you created only after they approve the sale on the PayPal site. To collect phone numbers from customers who pay with PayPal, go to the PayPal dashboard and update the settings to add a contact telephone field. Learn how PayPal buttons in the Checkout Page A PayPal checkout button is also displayed at the top of the Checkout page. This means customers won't be required to enter their details on your site as well as in PayPal. Customers who skip the Express Checkout with PayPal option, can still select PayPal when they get to the payment section of the Checkout Page. FAQs Click a question below to learn more. Can the color of the PayPal button be customized? No, the color of the PayPal button cannot be customized. How does authorization and capture affect the button display? It's not currently possible to authorize and capture payments made through PayPal. Therefore, if you enable authorization and capture, your PayPal buttons are removed from your site. Learn more about authorizing payments and capturing them later . Previous Next Need A Professional Website? Contact Us Today! 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Managing your staffWix Bookings: Adding Staff Permissions < Back Managing your staff Wix Bookings: Adding Staff Permissions You can allow staff members to manage their own clients and sessions in the Wix calendar by assigning them the role of Bookings Staff Member. With this role, staff members can: Manage their own appointments, classes and courses (e.g., edit session details, mark attendance, add participants or mark a session as "paid") Email all participants in any of their sessions Block their own time on the calendar Access the Agenda tab in the Wix mobile app Tips: You can also assign roles to let others manage your site . The number of staff you can give permission to collaborate on your site depends on your Wix site or Wix Studio plan. Check out the full course on Wix Learn about setting policies and adding roles for your staff members. In this article, learn more about: Assigning the role of Bookings staff member Accepting role invites Allowing staff to manage their own working hours Frequently asked questions (FAQs) Assigning the role of Bookings Staff Member Allow your staff to manage their own bookings by making them Bookings staff members on your site. This frees you up to focus on other aspects of your business and affords your employees more freedom. To assign the role of Bookings staff member: Make sure you add the relevant person as a staff member . Go to Staff in your site's dashboard. Hover over the relevant staff member. Click Manage or Edit . Click Give Permissions next to Booking permissions . Click Send Invite . (Optional) After the staff member accepts the invite, click Invite to Sync Calendar to send a second email to allow your new Bookings staff member to sync their personal calendar. Accepting role invites Encourage your staff to manage their own clients and sessions by explaining how to become a Bookings staff member. This saves you time in future and allows them to manage their own schedule. To accept a Bookings staff member role invite: Your staff member clicks Accept Invite in the email they receive. They sign in to their existing Wix account or register a new Wix account, if needed. They click the More Actions icon in the Booking Calendar. They click Sync personal calendar . They click Sync next to the relevant personal calendar. They select the relevant account to sync with their Wix Bookings calendar. They click Allow to grant the necessary permissions. Allowing staff to manage their own working hours Allow your staff members to manage their own working hours and control their schedules. Staff members can then maintain their availability and reduce scheduling conflicts. This decreases your admin time and allows you to focus on other areas of your business. Before you begin: Your staff need to accept your invitation to become a Bookings Staff Member before you can allow them to edit and manage their own hours. To allow staff to manage their own working hours: Go to Roles & Permissions in your site's dashboard. Click Manage Roles . Click + Create New Role . Enter the Role Title (e.g. Senior Bookings staff member) and a brief Description of the role (e.g. can update and manage their own working hours). Click Bookings under Permissions to expand the permissions. Select the Manage Personal Working Hours checkbox. (Optional) Select the checkbox next to any other relevant permissions to your new custom role. Click Save . Go back to Roles & Permissions in your site's dashboard. Click the More Actions icon next to the relevant Bookings Staff Member. Note: The staff member needs to accept your invite before you can complete the following steps. Click Change Role . Select the checkbox next to your newly-created custom role. Click Save . Tip: Learn more about creating and managing custom roles . FAQs Click a question below to learn more about staff permissions. How long do my staff have to accept an invite? The invite you send is valid for 30 days. If the staff member doesn't accept the invite in time, you can resend it. Can I revoke an invite? The invite goes to the email address you enter. However, anyone with access to this email address can accept the invite by clicking the link and signing in or creating a new Wix account. If you feel that the email address that accepted the invitation is suspicious, remove it from the collaborator list. Are there terms and conditions for inviting my staff? By sending an invite, you agree to the Wix Terms of Use . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Additional Wix AppsAdding and Setting Up the Bulk Coupon Creator App < Back Additional Wix Apps Adding and Setting Up the Bulk Coupon Creator App Save time and limit coupon misuse by generating sets of unique coupon codes. Bulk coupons are duplicates of a single coupon, but with unique coupon codes. The Bulk Coupon Creator app works with Wix Stores, Bookings and Events. Using them together is a great way to promote discounts for products, classes, and big events. You can add the discount codes to banners on your site or to email campaigns, so your subscribers are rewarded. Notes: To use this app, make sure you've added Wix Stores , Wix Bookings , or Wix Events to your site. This Bulk Coupon Creator app is available in English only. It's not possible to delete multiple codes at the same time. Step 1 | Add the Bulk Coupon Creator app To create bulk coupons, you need to add the Bulk Coupon Creator app to your site. To add the app: Go to the Wix App Market . Type "Bulk Coupon Creator" in the search bar and select it from the results. Click Add to Site . (If you have more than 1 site) Select the site you want to add the app to. Click Agree & Add . Step 2 | Create a single coupon Before you can create coupons in bulk, you need to create a single coupon first. This is your original coupon. You can customize this coupon by adding a coupon code and selecting what it applies to when it's valid (e.g. 20% off gifts). To create a coupon: Go to Coupons in your site's dashboard. Click + New Coupon . Select the type of coupon you want to offer (e.g. free shipping). Enter the coupon code and name in the available fields. Tip: Remember the coupon name, so you can select it in step 3 below. Add the discount amount, sale price, or offer details in the relevant field. Click the Apply to drop-down to select what the coupon applies to. (Optional) Set the coupon limits (e.g. Limit to one use per customer). Click Create Coupon . Step 3 | Create bulk coupons Now you can go to the Bulk Coupon Creator app and create up to 1000 coupons with unique codes. To create bulk coupons: Go to Bulk Coupon Creator in your site's dashboard. Under Choose a coupon to duplicate , enter the name of the coupon you created and select it. Choose an option for creating a CSV file with a list of codes: Use Wix's blank CSV template Click Wix’s blank CSV template to download the template file. Open the file. Replace the sample coupon codes in column A with the codes you want to use. Save or download the file as a CSV file. Upload the CSV file:Click +Upload CSV File . Select the file from your computer and click Open . Click Create Coupon . Click Got It once the coupons are created. Use Wix's code generator tool Click Code generator tool . Enter the number of codes you want to create (up to 1000). Enter the number of characters in your code (up to 20). Note: This does not include the characters in the prefix. (Optional) Enter a prefix to your codes (e.g. Summer Sale). Click Generate . Click Download CSV . Note: This automatically uploads the generated codes. Click Create Coupon . Click Got It once the coupons are created. Step 4 | View the codes you created The coupon codes you created are now in the Coupons tab in your site's dashboard. You need to filter the coupons by Velo & Apps to view them. To view bulk coupons: Go to Coupons in your site's dashboard. Select Velo & Apps from the Created with drop-down. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More