< Back Need more help? About Wix Reporting Abusive Content Reporting abusive content helps Wix to maintain the high ethical standards practiced within our community of users. Millions of sites are built on Wix every month and we do everything in our power to prevent abuse. If you encounter any Wix sites that you believe to be abusive (other than Electronic Spamming), you can file a complaint . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Account Has Been Closed To protect the integrity of Wix Payments, we may close an account if we deem that account to be in breach of the Wix Payments terms of service. As part of the onboarding to Wix Payments and continued use of our service, you are asked to provide information and documentation. This is used to verify and assess your eligibility to use Wix Payments. Additionally, we may ask you to update your details or provide further documentation. If you don't complete this request in time, your account will be closed. Should your Wix Payments account receive an excessive number of fraudulent transactions, or if you are selling goods or services listed in our prohibited products and services list , your account will be closed. Once your account is closed, any credit remaining in your account may be refunded to the credit card owner (the customer). For more information, see the Wix Payments terms of service for your location. Tips: You can check your Wix Payments account status at the top left of your Wix Payments dashboard. You can still access your Wix Payments dashboard , even if your Wix Payments account has been disconnected. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Chat: Designing Your Chatbox Ensure your chatbox reflects your brand's style and voice by customizing its colors and text. Consider its placement on your site and which pages it'll be displayed on. Make it easy to find and use to encourage visitors to get in touch. From your Editor, you can experiment with the appearance of your chatbox until you find the right fit. Customizing where and how your chatbox is displayed Choose which pages you'd like to display your chatbox on, where on those pages it will appear, and how new messages appear to visitors. Make your chatbox easy to spot to make your business more accessible. To customize your chatbox display: Click the chatbox in the bottom corner of the Editor. Click Settings . Click the Display tab. Choose what you want to customize: Position on Page Decide whether you want your chatbox to appear in the bottom left or bottom right of your live site. New Message Display Choose how new messages appear to site visitors. Have the full chatbox open automatically when site visitors receive a new message, or show a smaller bubble notification that prompts them to open the chatbox to view a new message. Chat Visibility Choose where across your live site you want your chatbox to appear. Have it visible on every page of your site or have it visible only on the pages you select. Designing the look and feel of your chatbox Fully customize your chatbox's design to match your brand. Give site visitors a cohesive experience by choosing colors and fonts that match the rest of your site. You can also add your logo to the chatbox's header and minimized chat for brand consistency. To design your chatbox: Click the chatbox in the bottom corner of the Editor. Click Settings . Click the Design tab. Choose what you want to customize: Business Logo Click the Update Logo icon to update the business logo that appears in your chatbox heading when the chatbox is expanded. Minimized Chat The minimized chatbox is how Wix Chat appears on your live site when visitors are not interacting with it. Choose your minimized chat layout, background color, text and icon. Background & Messages Design your chatbox's background as well as how messages appear. Set your background color and pattern, how your Send icon appears and the font of sent and received messages. Header Design Customize your header by choosing whether or not to include your business logo as well as setting your background color and text style. Border Style Customize your chatbox's border by setting a corner radius, border width and border color. Channels Note: This option will only be available if you've added the WhatsApp channel to your chatbox. Learn more about adding the WhatsApp channel to your chatbox . Choose the color of the chat message icon at the bottom your chatbox. The WhatsApp icon is predefined and can't be customized. Setting the text your chatbox displays Decide whether you'd like to display default text or your typical response time in your chatbox. Enter the text you'd like to appear when the chatbox is minimized or you're not available to chat. Give your visitors upfront information about getting in touch with your business. To set your chatbox text: Click the chatbox in the bottom corner of the Editor. Click Settings . Click the Texts tab. Choose what you want to customize: When Chat is Open Edit the text that appears when visitors open the chatbox. Choose the name you'd like to appear in the header when the chatbox is open and set the default text prompting visitors to enter a message (e.g. "Type your message..."). Typical Response Time Choose whether or not to show your typical response time in the header of your chatbox. Note: If you choose to show your typical response time, it only appears during your available chat hours . Minimized Chat Text Edit the text site visitors see when your chatbox is minimized, both when you appear online and available to chat and when you appear offline and unavailable. Note: This option is only available if you've selected a minimized chat layout that includes text. Go back to the Design tab to update the layout of your minimized chatbox. Offline Message Edit the message site visitors see when they open chat outside your available chat hours. Tip: You can manage your chat status and online hours from both your dashboard and the Wix app. Learn more Next steps: You can customize your Wix Chat settings so it works best for your business. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Solving performance and technical issues Live Site Error: Error 401 (Unauthorized) If you receive an Error 401 (Unauthorized) message, it means you're trying to access a page that you must first log in with a valid user ID and password to view. To resolve a 401 error message: Check that the URL (web address) you are trying to access is correct, then re-enter it in your address bar and press Enter . If you're trying to access a page other than the homepage, go to the homepage URL (e.g., www.mystunningwebsite.com), then look for a login link, click it, and enter your credentials. If you're using incorrect credentials, follow the steps on the site to reset your password or contact the site owner to request access. Use another supported browser . If the error only occurs in one browser, clear your browser's cache . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Setting Up a Custom Form Using Dropdown Input Elements Create custom forms that allow visitors to use dropdown inputs to submit their selections directly to your CMS collections. This article walks you through the process of adding a dropdown input element and a 'Submit' button. You will connect both elements to a dataset that allows visitor submissions to be saved in your CMS collection. After completing these steps, you can expand your form by adding more input elements and connecting them to the same dataset. Before you begin: Make sure to add the CMS to your site if you haven't already. Step 1 | Add the dropdown element Go to the page in your editor where you want to create a custom form, then add the dropdown element. Wix Editor Go to your editor . Go to the page in which you want to add input elements. Click Add Elements on the left side of the editor. Click Input . Click Dropdown . Click and drag the dropdown you want to use onto the page. Studio Editor Go to your editor . Go to the page in which you want to add the dropdown element. Click Add Elements on the left side of the editor. Click Input . Click Dropdowns . Click and drag the dropdown you want to use onto the page. Tip: Add more input elements for each type of information visitors need to submit. The input elements you add determine the types of fields they can connect to and the type of data they can save. Step 2 | Connect to the CMS Connect your dropdown to a dataset that connects to a CMS collection where you will store the submissions. For the options that appear in the dropdown list, you can add them manually, or use items from a different CMS collection. To use items from the CMS, connect the dropdown list options to a different dataset that connects to a field in another collection. Wix Editor In your editor, add a dataset that connects to a collection where you will save the submissions: Click CMS on the left. Click Add Content Elements . Click Form dataset . Click the Choose a collection drop-down and select a collection for storing the submissions. Give the dataset a name (e.g. 'Submissions'). Click Create . Click the dropdown element and select Collect content in the Connect Dropdown panel on the right. Click the Choose a dataset drop-down and select your 'Submissions' dataset. Connect the dropdown input element to a new collection field for storing its submissions: Click the Value connects to drop-down and select + Add : Enter the Field Name for the new collection field. (Coding only) Enter the Field Key that identifies this field in your site's code. This cannot be changed later. Click the Field Type drop-down and select the 'Text', 'Number', or 'Reference' field type depending on the type of data you want to collect. Tip: For 'Reference' field types , select the referenced collection from the drop-down. Click Add . Click the Show options from a collection toggle to choose where to manage the dropdown's choices: Enabled: Use a field from another CMS collection for the choices. Connect the relevant dataset and choose the fields to use from the Labels and values connect to drop-down. Disabled: Click Manage Choices to create static choices for the element separate from the CMS. (If you added other input elements) Connect the inputs to your 'Submissions' dataset: Click the relevant input element. Click the Connect to CMS icon . Repeat steps 3-4 above to connect the input to your 'Submissions' dataset. Repeat this step for each input element you want to add to your custom CMS form. Studio Editor In your editor, add a dataset that connects to a collection where you will save the submissions: Click CMS on the left. Click Add Content Elements . Click Form dataset . Click the Choose a collection drop-down and select a collection for storing the submissions. Give the dataset a name (e.g. 'Submissions'). Click Create . Click the dropdown element and select Collect content in the Connect Dropdown panel on the right. Click the Choose a dataset drop-down and select your 'Submissions' dataset. Connect the dropdown input element to a new collection field for storing its submissions: Click the Value connects to drop-down and select + Add : Enter the Field Name for the new collection field. (Coding only) Enter the Field Key that identifies this field in your site's code. This cannot be changed later. Click the Field Type drop-down and select the 'Text', 'Number', or 'Reference' field type depending on the type of data you want to collect. Tip: For 'Reference' field types , select the referenced collection from the drop-down. Click Add . Click the Show options from a collection toggle to choose where to manage the dropdown's choices: Enabled: Use a field from another CMS collection for the choices. Connect the relevant dataset and choose the fields to use from the Labels and values connect to drop-down. Disabled: Click Manage Choices to create static choices for the element separate from the CMS. (If you added other input elements) Connect the inputs to your 'Submissions' dataset: Click the relevant input element. Click the Connect to CMS icon . Repeat steps 3-4 above to connect the input to your 'Submissions' dataset. Repeat this step for each input element you want to add to your custom CMS form. What about the dataset modes? If you added a 'Form dataset', it's already set correctly to the 'Write' mode. This mode allows the dataset to add new items to your 'Submissions' collection based on the dropdown input element's submissions. If you connected the list options that visitors select in the dropdown element, make sure that separate dataset is in 'Read' or 'Read & Write' mode. If you need your CMS form to update existing collection items, set the 'Submissions' dataset to 'Read & Write' mode . Make sure the collection permissions also allow people with the relevant roles to update content. Step 3 | Set the collection permissions Set the permissions for the collection where you will store the submissions. You can choose the preset Collect content setting that allows visitors to add content, then specify who can add it. Or you could choose Advanced permissions to control who can view, add, update, and delete the collection items. Wix Editor Click CMS on the left of the editor. Click Your Collections . Hover over your 'Submissions' collection click the More Actions icon . Click Permissions & privacy . Choose which permissions to use for the collection: Choose the type of permissions you want to use for your collection: Collect content Allow visitors to add content as new items in your collection. This does not allow visitors to add content to existing collection items. Use the Advanced permissions if you want to allow visitors to update existing content. See this FAQ section for more information. Click Collect content . Click the Who can add content to this collection? drop-down and choose an option: Everyone: Any site visitor can add new items to the collection from the live site. Collaborators with CMS access roles and admins can also add items from within the CMS. Members only: Only site members, collaborators with CMS access roles, and admins can add new items to the collection from the live site. Collaborators with CMS access and admins can also add items from within the CMS. Click the Who can view this content? drop-down and choose an option: Collaborators: Admins and collaborators with CMS access roles can view the collection content in the CMS and the live site. Tip: To assign permissions for a specific collaborator role, use the Advanced collection permissions and click + Set permissions for specific roles . Members only: Only site members, collaborators with CMS access and admins can view the collection content on the live site. Collaborators with CMS access and admins can also view it within the CMS. Item's creator: Site members can only view items on the live site that they themselves added to the collection. Collaborators and admins can still view all the items on both the live site, and in the CMS. Everyone: Any site visitor can view the collection content on the live site. Collaborators with CMS access and admins can also view it within the CMS. Click Save . Note: With these 'Collect content' collection permissions, admins and collaborators with CMS access maintain full access to the collection. They can perform all actions, including viewing, adding, updating, and deleting collection content, whether from the live site or the CMS itself. Advanced With the 'Advanced' permissions, you can select different permissions for viewing, adding, updating, and deleting content for each role. This lets you control what people with each access level can do with your site's collection content. For each user role, select the checkboxes to choose whether they can view content, add new items, update existing items, or delete items. You can also create permissions for specific collaborator roles for greater control over which collaborators can view, add, update, or delete items. Click Advanced . (Optional) Set permissions for specific collaborator roles: Note: By default, all collaborators with CMS access roles share the same permissions unless you create permissions for specific collaborator roles. Click + Set permissions for specific roles . Click the checkbox next to each collaborator role that you want to set specific permissions for. Only roles that allow for CMS access are available. Click Roles & Permissions at the bottom if you need to create or modify any collaborator roles . Click Done . Click the relevant checkboxes next to each role to choose whether users with the role can view, add, update, or delete collection items: Everyone: This role applies to everyone who can access your live site. Selecting a permission for this role also selects it for the other roles in the table. Members: This role applies to site members only. Selecting a permission for this role also selects it for the 'Item's creator' role, the 'Collaborators' role, and any specific roles you add to the table. Item's creator: This role's permissions only apply to the specific items that a member creates themselves. For example, you can set permissions to allow the item's creator to update or delete only the items that they create. Selecting a permission for this role also selects it for the 'Collaborators' role and any specific roles you add to the table. Collaborators: This role applies to all collaborator roles with CMS access. Selecting a permission for this role also selects it for any specific collaborator roles you've set permissions for. Admin: This role applies to site owners and collaborator roles with CMS admin permissions. You cannot change the permissions of this 'Admin' role. Specific roles: If you add roles to the table, they apply to collaborators with specific CMS access roles. If you set permissions for a specific role, then deselect a permission in that role, the permission is also deselected in the main 'Collaborators' role. Click Save . In the table, you can choose from the following access levels for each role: View: People with the relevant role(s) can view the collection content. Add: People with the relevant role(s) can add new items to the collection. Update: People with the relevant role(s) can edit existing collection items. Delete: People with the relevant role(s) can remove existing collection items. Note: With these 'Advanced' collection permissions, admins and collaborators with CMS access maintain full access to the collection. However, you can set permissions for specific collaborator roles to restrict them from having view, add, update, or delete access to the collection. Studio Editor Click CMS on the left of the editor. Click Your Collections . Hover over your 'Submissions' collection click the More Actions icon . Click Permissions & privacy . Choose which permissions to use for the collection: Choose the type of permissions you want to use for your collection: Collect content Allow visitors to add content as new items in your collection. This does not allow visitors to add content to existing collection items. Use the Advanced permissions if you want to allow visitors to update existing content. See this FAQ section for more information. Click Collect content . Click the Who can add content to this collection? drop-down and choose an option: Everyone: Any site visitor can add new items to the collection from the live site. Collaborators with CMS access roles and admins can also add items from within the CMS. Members only: Only site members, collaborators with CMS access roles, and admins can add new items to the collection from the live site. Collaborators with CMS access and admins can also add items from within the CMS. Click the Who can view this content? drop-down and choose an option: Collaborators: Admins and collaborators with CMS access roles can view the collection content in the CMS and the live site. Tip: To assign permissions for a specific collaborator role, use the Advanced collection permissions and click + Set permissions for specific roles . Members only: Only site members, collaborators with CMS access and admins can view the collection content on the live site. Collaborators with CMS access and admins can also view it within the CMS. Item's creator: Site members can only view items on the live site that they themselves added to the collection. Collaborators and admins can still view all the items on both the live site, and in the CMS. Everyone: Any site visitor can view the collection content on the live site. Collaborators with CMS access and admins can also view it within the CMS. Click Save . Note: With these 'Collect content' collection permissions, admins and collaborators with CMS access maintain full access to the collection. They can perform all actions, including viewing, adding, updating, and deleting collection content, whether from the live site or the CMS itself. Advanced With the 'Advanced' permissions, you can select different permissions for viewing, adding, updating, and deleting content for each role. This lets you control what people with each access level can do with your site's collection content. For each user role, select the checkboxes to choose whether they can view content, add new items, update existing items, or delete items. You can also create permissions for specific collaborator roles for greater control over which collaborators can view, add, update, or delete items. Click Advanced . (Optional) Set permissions for specific collaborator roles: Note: By default, all collaborators with CMS access roles share the same permissions unless you create permissions for specific collaborator roles. Click + Set permissions for specific roles . Click the checkbox next to each collaborator role that you want to set specific permissions for. Only roles that allow for CMS access are available. Click Roles & Permissions at the bottom if you need to create or modify any collaborator roles . Click Done . Click the relevant checkboxes next to each role to choose whether users with the role can view, add, update, or delete collection items: Everyone: This role applies to everyone who can access your live site. Selecting a permission for this role also selects it for the other roles in the table. Members: This role applies to site members only. Selecting a permission for this role also selects it for the 'Item's creator' role, the 'Collaborators' role, and any specific roles you add to the table. Item's creator: This role's permissions only apply to the specific items that a member creates themselves. For example, you can set permissions to allow the item's creator to update or delete only the items that they create. Selecting a permission for this role also selects it for the 'Collaborators' role and any specific roles you add to the table. Collaborators: This role applies to all collaborator roles with CMS access. Selecting a permission for this role also selects it for any specific collaborator roles you've set permissions for. Admin: This role applies to site owners and collaborator roles with CMS admin permissions. You cannot change the permissions of this 'Admin' role. Specific roles: If you add roles to the table, they apply to collaborators with specific CMS access roles. If you set permissions for a specific role, then deselect a permission in that role, the permission is also deselected in the main 'Collaborators' role. Click Save . In the table, you can choose from the following access levels for each role: View: People with the relevant role(s) can view the collection content. Add: People with the relevant role(s) can add new items to the collection. Update: People with the relevant role(s) can edit existing collection items. Delete: People with the relevant role(s) can remove existing collection items. Note: With these 'Advanced' collection permissions, admins and collaborators with CMS access maintain full access to the collection. However, you can set permissions for specific collaborator roles to restrict them from having view, add, update, or delete access to the collection. Step 4 | Create a submit button You need to create a way for visitors to submit the input element responses they entered or selected. Create a 'Submit' button by adding a regular button or image and connecting it to the dataset's 'Submit' click action . When visitors click the 'Submit' button, the values from your dropdown input and any other inputs you connect to your 'Submissions' dataset are saved to your collection. Depending on the dataset mode and your collection permissions , the values are either added as new items or used to update existing items. You can also create separate buttons for the following dataset actions: New: Add or update the collection items (depending on the dataset mode) and reset the inputs to accept new values. Revert: Reset the values in the input elements that have not yet been submitted. Delete: Remove selected items from your collection ('Read & Write' mode only). Next page/ Previous page: If you are displaying the items that visitors are editing in a gallery or repeater, you can add these buttons to let visitors navigate through "pages" of items. If you created your form on a dynamic item page, use the Next dynamic page / Previous dynamic page click action instead. Wix Editor Click Add Elements on the left side of the editor. Click Button . Click and drag the button you want to use as your submit button onto the page. You can use any of the following button types: Themed Buttons , Text & Icon Buttons , Icon Buttons , or Image Buttons . Tip: Alternatively, you can add an image and use it as your submit button. Click Change Text & Icon and enter the text you want to display on the button (e.g. "Submit"). Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset connected to your submissions collection. Click the Click action connects to drop-down and select Submit . (Optional) Add success and failure messages that appear when submissions are submitted successfully or unsuccessfully: Click + Add success message then click + Add failure message . Click and drag both messages to the place where you want them to appear. They can overlap because the messages do not display at the same time. Click Edit Text on each message to edit the messages. Select the button and click the Connect to CMS icon . Then click the When successful, navigate to drop-down, and select an option: Stay on this page: The visitor stays on the same page after submitting the form. A link: The visitor is redirected to another page after submitting the form. Click Choose under Choose a link and set up the link. Click the button and select the Design icon to customize the appearance of your 'Submit' button . Studio Editor Click Add Elements on the left side of your editor. Click Button , then drag the button to where you want it to appear. Tip: Alternatively, you can add an image and use it as your submit button. Click Change Text and enter the text you want to display on the button (e.g. "Submit"). Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset connected to your submissions collection. Click the Click action connects to drop-down and select Submit . (Optional) Add success and failure messages that appear when submissions are submitted successfully or unsuccessfully: Click + Add success message then click + Add failure message . Click and drag both messages to the place where you want them to appear. They can overlap because the messages do not display at the same time. Click Edit Text on each message to edit the messages. Select the button and click the Connect to CMS icon . Then click the When successful, navigate to drop-down, and select an option: Stay on this page: The visitor stays on the same page after submitting the form. A link: The visitor is redirected to another page after submitting the form. Click Choose under Choose a link and set up the link. Click the button and select the Design tab from the Inspector panel to customize the appearance of your submit button . Step 5 | Customize the dropdown element Set the title, placeholder text and other options from the dropdown settings. Customize the element's look and feel from the Design panel and adjust alignment, spacing and padding from the Layout panel. Wix Editor In your editor, click the dropdown element. Click Settings and edit the following: Field title: Enter a title that will appear at the top of the dropdown element. Show initial text: Choose the initial text visitors see before they click the dropdown element: None: Visitors see a blank box before they click the dropdown element. Placeholder text: Use your own text on the dropdown element (e.g. "Choose your color"). Enter the text in the Placeholder text field. Item from dropdown: Show an item from the dropdown list. If you connected the list to the CMS, the item that appears is the first dropdown choice visitors can select. If you did not connect the list items to the CMS, click the Select an item from your list to choose which item appears. Autocomplete: Click the toggle to determine what happens when visitors type to search in the dropdown: Enabled: Only choices that match the typed text appear in the dropdown. Disabled: All choices appear in the dropdown. Dropdown list type: Choose an option: Custom: Customize the dropdown element in the Design panel. On mobile, the list type is always set to Browser. Browser: Use the browser's default theme on the dropdown element. This field is: Select the Required checkbox to require that visitors select an item from this dropdown list before their submission can be submitted. Click the Layout icon to adjust the text alignment and the element's padding and spacing. Click the Design icon to choose a preset design, then select Customize Design to further adjust the appearance of the dropdown element. (Optional) Click the Animation icon to add an animation to the dropdown element. Studio Editor In your editor, click the dropdown element. Click Settings and edit the following: Field title: Enter a title that will appear at the top of the dropdown element. Show initial text: Choose the initial text visitors see before they click the dropdown element: None: Visitors see a blank box before they click the dropdown element. Placeholder text: Use your own text on the dropdown element (e.g. "Choose your color"). Enter the text in the Placeholder text field. Item from dropdown: Show an item from the dropdown list. If you connected the list to the CMS, the item that appears is the first dropdown choice visitors can select. If you did not connect the list items to the CMS, click the Select an item from your list to choose which item appears. Autocomplete: Click the toggle to determine what happens when visitors type to search in the dropdown: Enabled: Only choices that match the typed text appear in the dropdown. Disabled: All choices appear in the dropdown. Dropdown list type: Choose an option: Custom: Customize the dropdown element in the Design panel. On mobile, the list type is always set to Browser. Browser: Use the browser's default theme on the dropdown element. This field is: Select the Required checkbox to require that visitors select an item from this dropdown list before their submission can be submitted. Click the Layout icon to adjust the text alignment and the element's padding and spacing. Click the Design tab in the Inspector panel to customize the appearance of the dropdown element. Ready to go live? Click Preview at the top right of your editor to test out your new custom dropdown form. When everything looks great and works perfectly, click Publish to make the changes go live. If you've enabled Sandbox, sync your Sandbox collection to the live collection to make the database changes go live. FAQs Click a question below for answers to the most common questions about connecting dropdown elements to the CMS. How do I troubleshoot form submissions not saving to the CMS collection? To troubleshoot issues with custom CMS form submissions not saving to the collection, follow these key steps: Check the dataset connection : Ensure that the dataset is connected to the correct CMS collection (e.g., the "Submissions" collection). Verify that the dataset mode is set to 'Write', enabling the data inputs to save as new items. Tip: If the form is meant to update existing items, use 'Read & Write' mode and choose 'Advanced' collection permissions . Review collection permissions : Check the permissions of the collection in the CMS. Verify that the correct user roles are allowed to add content using the 'Collect content' or 'Advanced' permissions. Validate input element connections : Click the Connect to CMS icon on each input element and confirm it's properly connected to relevant fields in the dataset. Ensure field types match the type of data you want to collect . Check the 'Submit' button click action : Ensure the 'Submit' button is correctly connected to the dataset's 'Submit' action . Additionally, confirm that success/failure messages are set up correctly to track the submission's outcome. Sync sandbox and live collections (if applicable) : If you are testing the form in a sandbox environment, ensure that changes are synced with the live collection. Preview and test : In the editor, preview the form and submit a test entry to confirm that data is saving to the collection. Debug any issues you encounter during this test phase. Learn more about troubleshooting issues with user input elements . Can I export the submissions that get saved to my collection? Yes. You can export any CMS collection as a CSV file to use the data outside of the Wix CMS (e.g. in Microsoft Excel or Google Sheets). Can I automate what happens when I receive form submissions? Yes. With Wix Automations, you can choose from a variety of actions that you want to happen when you receive new submissions from your custom form. For example, you could receive an email, send data via webhooks, connect third-party web apps like Google Sheets, or automatically reply back. To set up automations for CMS form submissions, first ensure the input elements of your form are set up correctly. Then, go to Automations in your site's dashboard and select the CMS form submitted trigger. Set up the actions you want to automate, such as sending emails or creating contacts. This allows you to manage form submissions efficiently. Learn more about creating automations for CMS form submissions . Can site visitors use input elements to filter the content that appears on my site? The answer depends on the type of input element. You can choose from the following input elements that allow filtering: Radio Buttons , Checkboxes , Dropdown , Selection Tags , or Slider (Range Sliders only). Keep in mind that each input element has limitations to the field types it can filter. Other input elements can only be used to submit content rather than filter it. View a step-by-step tutorial for allowing visitors to filter content with input elements . Can I display form submissions in a table, gallery, or repeater? Yes, you can display form submissions in various formats such as tables, galleries, or repeaters. Connect your table , gallery or repeater to a dataset that connects to the collection with the submissions. Then make sure the dataset mode is set to 'Read' or 'Read & Write' and that the collection permissions allow the relevant people to view the content. How can I allow members to update their own submissions? To enable site members to update their own submissions, set your collection permissions to 'Advanced' and check the 'Update' option for the 'Item's creator' role. This allows members to edit only the items they created. Ensure your dataset mode is set to 'Read & Write' so that the connected elements can read and update content. Where do the list of options come from if I connect my dropdown element to a 'Reference' field? If you connect your dropdown element list options to a 'Reference' field, the list of items come from the 'Primary' field of the referenced collection. Learn more about using reference fields to display content from multiple collections . How do I connect multiple forms to a single CMS collection? You can connect multiple forms to the same CMS collection by connecting their input elements to datasets that all submit to the same CMS collection. Ensure that each form has a unique 'Submit' button and dataset to prevent conflicts. This setup allows you to gather data from various sources while maintaining a single collection for easy management. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? 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< Back Managing your business Accepting payments on your site Wix POS Register: Editing Orders You can make changes to an existing order after checkout, including updating items and prices. Orders can be updated if they haven't yet been fulfilled or refunded. Tip: You can make changes to both online orders and point of sale orders. To make changes to orders: Open the POS tablet. Tap Sales History from the bottom bar. Tap the relevant sale. Tap Actions . Select Edit Sale . Make any of the following changes: Add a product or service: Tap the Plus icon or Add Product to scan or select a new product. Add a custom charge: Tap Add Custom Charge to enter an amount. Adjust the item quantity: Tap plus or minus in the quantity selector to adjust the amount. Edit the price of an item: Tap the Edit icon next to the item price and enter a new price. Remove an item: Tap the Delete icon next to the item you want to remove. Add or Remove a discount: Tap Add Discount or the Delete icon to add or remove a discount. Add or Remove a fee: Tap Add Fee or the Delete icon to add or remove a fee. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Changing Your Currency in the Wix Photo Albums Store Important: Wix Photo Albums Store is not available to all users. As of February 2023, it is no longer possible to add Wix Photo Albums Store to your site. As an alternative, you can add Wix Stores to your site and connect it to Printful to sell your photos. Depending on what you are selling in your Photo Albums Store, there are two ways to change your currency. Note: Changing your currency switches the currency symbol, but does not convert your prices. Changing your currency when selling digital and prints When selling digital and print, you can accept payments in the Wix Photo Albums Store. These payments can be accepted in over 20 currencies. You can change the currency in your store by going to the Store Info tab in your dashboard. To change your currency when selling digital and prints: Go to your site's dashboard . Click the Photo Albums tab on the left panel. Click Albums Store . Click the Store Info tab. Scroll down to Location Settings . Click the Currency drop-down menu and select your currency. Click Save at the bottom of the page. Show me the currencies supported in the Wix Photo Albums Store AUD BRL GBP CAD CZK DKK EUR HKD HUF ILS JPY MXN TWD NZD NOK PHP PLN RUB SGD SEK CHF THB USD Changing your currency when selling digital only When selling digital only, you can change your accepted currency from the settings in your site's dashboard. You can choose from over 20 different currencies. To change your currency when selling digital files only: Go to your site's dashboard . Click the Settings tab on the left. Click Language & region in the General section. Click the Currency drop-down and select the currency you want to use when accepting payments. Click Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back AI tools Using AI agents AI Phone Agent: Adding and Setting Up the Phone Agent Important: You must upgrade your Wix site with a plan in order to set up your AI Phone Agent. The Phone Agent is currently only available in English to Wix users in the US. We're working on expanding access. Set up the Phone Agent to answer calls for your business, create call summaries, and let you know when a caller needs follow-up. You can customize how your agent sounds, connect a phone number, and manage its settings from your dashboard. Step 1 | Set up the Phone Agent Open the Phone Agent in your site's dashboard and complete the initial setup. Here, you choose how your agent sounds and what actions it takes during and after calls. Before you begin: Your Phone Agent uses AI credits every time it answers a call. These credits are shared across your whole Wix account, so other Wix AI features draw on the same balance. Learn more about AI credits . To set up the Phone Agent: Go to Phone Agent in your site's dashboard. Click Let's Get Started . Set up your agent under Voice and Tone : Agent name: Enter the name your phone agent introduces itself with on calls. Business name: Review the business name pulled from your site and update it if needed. Voice: Choose Male or Female. Tone: Choose Warm, Professional, Energetic, or Calm. Call greeting: Edit the opening line callers hear. You can also click Generate a new greeting for an AI suggestion. 4. Click Continue to Actions . 5. Choose what your agent handles under Actions : Send SMS links: Enable the toggle to let your phone agent send callers a link to a page on your site after each call. Note: These messages count toward your Wix messaging quota. Alert topics: Enter topics your Phone Agent should alert you about when callers mention them (e.g. refund, urgent repair, a specific service). 6. Click Continue to Preview . 7. Test your phone agent in Preview : Voice: Test how your agent responds in a simulated call. Text: Enter a question and review the response. 8. Click Finish Setup . Step 2 | Connect a phone number Your Phone Agent becomes active after you connect a Wix virtual number. You can also forward calls from your existing business number to that virtual number. To connect a phone number: Go to Phone Agent in your site's dashboard. Click Connect a number to activate at the top of the page. Click Set up virtual number . Follow the on-screen steps to choose and confirm your number. Once active, your number appears under your Phone Agent's number. From there, you can: Pause: Temporarily stop your Phone Agent from receiving calls on this number. Disconnect number: Remove the virtual number from your Phone Agent. (Optional) Set up call forwarding: Click Open Setup Guide under Call forwarding . Select your phone type: Mobile phone, Landline, or VoIP service. Choose when to forward calls: Always: Every incoming call goes to your Phone Agent. When you're unavailable: Calls forward only when you're busy, don't answer, or have no signal. Select your carrier or provider (e.g. AT&T, T-Mobile, or Verizon for mobile). Follow the dialing instructions shown on screen to activate forwarding on your phone. Test it by calling your business number. Forwarding calls from a Google Voice number? Add your virtual number as a linked number in Google Voice settings first. Google Voice texts a code to your virtual number to verify that you own it. Click Get verification code in the Connecting a Google Voice number? section and follow the on-screen instructions to link your number and receive your verification code. Step 3 | Customize your settings Once your Phone Agent is active, click Settings at the top of the dashboard to fine-tune how it works. You can return to these settings at any time. To customize your settings: Go to Phone Agent in your site's dashboard. Click Settings at the top right. Customize the settings you need: Voice and tone: Update the agent name, business name, voice, tone, and call greeting. Actions: Click the Send SMS links toggle to choose whether the Phone Agent sends callers a text message link after each call. Enabled: If relevant, it sends callers a text message with a link from your site, such as a booking page or contact page. Disabled: It does not send a text message after calls. Knowledge: Your Phone Agent reads your published site content automatically and updates it every 24 hours. You can also: Click Refresh to manually update your knowledge after making changes to your site. Add Additional knowledge: Add details that do not appear on your site, such as cancellation policies, parking instructions, or booking details. Alerts: Choose how the agent handles caller follow-up and notifications: Caller messages: The agent asks callers for their details, takes a message, and lets them know you can get back to them. Alert topics: Add topics that the agent should alert you about when callers mention them (e.g. refund, complaint, or cancel appointment). Alert preferences: Choose whether to receive alerts by email, by push notification, or both. Both options are enabled by default. Usage: Check how many AI credits and SMS messages you've used this cycle and how many remain. Click Save . Step 4 | (Optional) Monitor your calls Go to Phone Agent in your site's dashboard to monitor calls, review summaries, and manage follow-up tasks. From the dashboard you can: Monitor performance: Track calls handled, minutes on calls, and calls resolved over time. Review call history: Read AI-generated summaries, check caller sentiment, and update call statuses. Manage follow-ups: Spot calls flagged as Needs Follow-up so you can take action quickly. Test your agent: Click Test Your Agent at any time to run a voice or text simulation. Tip: Learn how to manage your Phone Agent . FAQs Click a question below to learn more about the AI Phone Agent. What is a virtual number? A virtual number is a phone number that is not tied to a specific phone or SIM card. When someone calls it, your Phone Agent answers automatically. Can I transfer my virtual number to a different Wix site? No. Your virtual number is linked to the site it was set up on and can't be moved to another site. You can set up call forwarding from your existing business number to the virtual number on your new site. This way, your customers keep calling the same number while your Phone Agent on the new site handles the calls. If your virtual number ever changes, just update your forwarding settings. To get started, see Step 2 | Connect a phone number in this article. Can I use my existing business phone number? Yes. You can set up call forwarding to route calls from your existing number to your Phone Agent when you're unavailable. Can I change my Phone Agent's settings after setup? Yes. Click Settings on the Phone Agent dashboard at any time to make the necessary changes. Can I stop the Phone Agent from talking about certain topics? Yes. Add a restriction in the Knowledge section to tell your Phone Agent which topics it should not discuss. This is useful if you do not want it answering questions about specific subjects. How do I check my AI credits? Click Settings at the top right of the Phone Agent dashboard , then click Usage to review AI credits used and SMS messages sent . Your dashboard warns you when you have used 75% of your credits and alerts you if they run out. Learn more about checking your usage . Are SMS messages included in my AI credits? No. SMS messages have their own monthly quota, separate from your AI credits. They're used when your agent texts a caller a link after a call. Learn how to increase your SMS quota . What happens if I run out of AI credits? Your Phone Agent stops answering calls. To get more credits, upgrade your plan . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Setting the Minimum and Maximum Nights in Wix Hotels Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . Make sure you get the bookings you want by setting the minimum and maximum number of nights guests can stay at your property. For example, if you're renting an apartment, you might not want someone to book for a single night. Or you might not want the same person to stay for more than a month. To set the maximum and minimum number of nights: Go to your site's dashboard . Click the Hotels tab on the left. Click the Settings . Scroll down to the Length of Stay section. Enter the minimum number of nights your guests can stay under Min Nights. Enter the maximum number of nights your guests can stay (up to 365 nights) under Max Nights. Click Save . Tip: You can also set the minimum and maximum nights for periods when seasonal rates apply. To learn more, click here . For Channel Manager users: Minimum stay rules are synced with the Channel Manager while maximum stay rules are not. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Building an accessible site Making your site accessible Accessibility: Making Document Files Accessible If you have documents on your site, we recommend improving their accessibility to ensure that all site visitors can view and use them. You should know: As PDFs and Word documents are not Wix products, you need to adjust them on their respective platforms / programs. Learn how to make PDF files accessible Learn how to make your Word documents accessible Next step: Go back to the Accessibility Checklist to continue improving your site for accessibility. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Editing images (Wix Photo Studio) Wix Media: Creating Images or Logos with Transparent Backgrounds Remove the background of an image to focus the eye on the key element, for example a logo. Cut out any surrounding noise to add impact or perform object segmentation. Once you've done this, your image appears on a transparent background. To make an image or logo background transparent: Go to your Media Manager . Click the image you want to edit. Click Crop & Edit . Click Cut Out on the left. Click Auto Cut Out . Click Refine Cut Out to edit the image cut out with a brush. Use the editing options: Restore: Restore parts of the cut out that you removed. Erase: Edit the image to remove parts of the cut out. Fix Edges: Fix soft edges (for example, around hair). Size: Select the brush size to make more accurate edits. Hardness: Select the brush hardness to make more accurate edits. Opacity: Select the brush opacity to make more accurate edits. (Optional) Click and hold the Preview Changes icon to preview the changes you've made. Click Apply once you're happy with your changes. Click Save to save the new image in your Media Manager. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Tracking Your Earnings Track and boost your earnings from multiple revenue streams in Wix Studio. Track revenue share from Wix plans and client sales, template sales in the Marketplace, and app sales. Access detailed breakdowns of your earnings and discover ways to maximize your revenue. Ready to unlock revenue share opportunities? Join the Wix Partner Program today and start earning. Revenue streams You can earn from the following revenue streams: Revenue Share: Wix Partners can earn revenue share on eligible Wix plans and transactions processed through Wix Payments on their clients' sites. Templates: Wix Partners can sell custom Studio templates in the Marketplace and earn from every sale. Apps: Build and submit apps to the Wix App Market and earn from each sale . Track your payouts: Once you start earning, track your payouts from different revenue streams in the Payouts tab of your Wix Studio workspace. FAQs Click on a question below to learn more about earning from revenue share and app sales. How do I get started with revenue share? Join the Wix Partner Program to unlock revenue share opportunities. After joining, connect a payout method in your Wix Studio workspace. Only workspace owners and co-owners can view and manage payout settings. Learn more about earning revenue share as a Wix Partner . How do I get started with selling Studio templates? Create a custom Studio template that meets our submission requirements and submit it to the Marketplace for review. Our team typically completes the review process within 60 days. You’ll be notified once your template is live in the Marketplace. Learn more about selling custom Studio templates in the Marketplace . How do I get started with custom apps? Use Wix Blocks , our app and widget-building environment, to design, build, and manage custom apps that work seamlessly with all Wix sites. Manage your apps in the Apps tab of your Wix Studio workspace. Learn more about building custom apps . How can I submit apps to the Wix App Market for app sales? After building and testing your app, submit it to the Wix App Market for review . Our team reviews submissions and provides feedback within 15 business days. During the review process, your app will be locked, and no changes can be made. Learn more about submitting your app for review . How often are revenue share earnings paid out? To qualify for a payout, your total earnings from site plans, client sales, and template sales must reach at least $200. Once this minimum is met, payouts are scheduled 30 days after the end of the month. Learn more about tracking your payouts . How often are template purchases updated? Template purchases are updated in real-time. Can I earn revenue share from my client's existing Wix plans? No. You must be the first owner of the site to earn revenue share. Is there a limit to the number of sites I can onboard to earn from? No. There's no limit. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit