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Amazon AppDisplaying a Different Variant (e.g. Color) of an Item in the Amazon App < Back Amazon App Displaying a Different Variant (e.g. Color) of an Item in the Amazon App Important: The Amazon app has been removed from the Wix App Market. Please note, if you already have the app installed on your site it will continue to work and Wix will continue to support it. The Amazon app, by Wix, lets you display products from Amazon on your site. You can use the search bar that comes with the app to build a directory of products (e.g. a water bottle that's available in 6 different colors). This can be done by selecting the product on Amazon, in the required color, copying the product URL (or ASIN), and pasting it into the Manage Items search bar within the app. Note: You need to copy and paste the URLs (or ASINs) individually. To display a different variant of an item: Open the item page on Amazon. Select the variant (e.g. color) that you want to display. Copy the page URL (you can also copy the ASIN from the URL). Click the Amazon app in your editor. Click Settings . Click Add Items . Click Add Items . Select the relevant country from the drop-down. Paste the URL or ASIN in the Manage Items search bar. Click Search . Click the checkbox next to the item. Click Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Designing your storeWix Stores: Featuring a Single Product < Back Designing your store Wix Stores: Featuring a Single Product Shine a spotlight on a new product or showcase an existing one that you want to promote. Wix Stores gives you the freedom to feature products in different ways. Choose the one that works best for your store. Create a landing page for a product Landing pages are the perfect way for customers to get detailed information about your product and boost that product's SEO. If you use Google Ads, it's a great place to direct your clicks. Use all of the powerful design capabilities in your Wix editor to build the perfect page and then add one or more Add to Cart Buttons , so customers can easily purchase the product. Add a product widget You can use a product widget to showcase a product on any of your site pages. Customize the button so it directs to the Product Page or adds the product straight to the cart. Create blog posts with product links A blog is a great way to keep site visitors engaged. While writing blog posts , you can add a link to a relevant product. To add a product link while writing a blog post, click Add on the left menu and then scroll down and select Product . Add an Add to Cart button to a site page Use your creativity to create just the content you need. Then, add one or more Add to Cart buttons to your design to make it easy for customers to purchase the products related to your content. Tips: Make sure to set up the Add to Cart button correctly so that it adds the relevant product to the cart. You can use the Wix Pro Gallery , repeaters , hover boxes , and more to create effective content. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Communication appsThird-Party App: Contact Management/CRM by vcita Inc. < Back Communication apps Third-Party App: Contact Management/CRM by vcita Inc. With the Contact Management/CRM app by vcita Inc., you can manage leads, contacts, and client records in one centralized hub. Features and benefits include: Tag and manage leads, contacts, and client records in one CRM hub Capture leads and collect emails Send instant responses and auto follow-ups Increase engagement with a self-service client portal Check out the Contact Management/CRM app by vcita Inc. to get started. For questions or comments, contact vcita Inc directly: Website: https://www.vcita.com/ Email: support@vcita.com Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up your hotelWix Hotels by HotelRunner: Connecting VRBO to Your Site < Back Setting up your hotel Wix Hotels by HotelRunner: Connecting VRBO to Your Site Wix Hotels by HotelRunner lets you connect VRBO iCal to your site, streamlining your booking process. By integrating VRBO, you can manage all your reservations from one place, reducing the risk of double bookings and saving you time. Important information before you begin: The VRBO iCal integration sends your Wix Hotels by HotelRunner calendar to the VRBO channel’s extranet but doesn’t receive any other data from the VRBO channel. This means that rates and reservations don’t sync. Every time you get a reservation from a VRBO iCal channel, you need to add it manually to your Wix Hotels by HotelRunner calendar. You need to manage your rates and restrictions from the VRBO channel extranet. Step 1 | Choose which rooms to send to VRBO You can choose which of your rooms you want to display on VRBO from the Channel Manager section of the Wix Hotels by HotelRunner dashboard. To choose which rooms to send from Wix Hotels by HotelRunner to VRBO: Go to the Channel Manager in your Wix Hotels by HotelRunner dashboard. Click Connect next to VRBO. Choose Send from the drop-down next to all relevant rooms you want to share with VRBO iCal. Click Next . Click Copy next to all relevant rooms you want to send to VRBO. Step 2 | Import your Wix Hotels by HotelRunner calendar to VRBO Once you have marked all relevant rooms as 'send' and copied their links, it's time to log in to the VRBO extranet to import the room types. To import your Wix Hotels by HotelRunner calendar to VRBO: Log in to the VRBO dashboard . Click Calendar . Click Import & Export . Click Export Calendar . If you have more than one property on VRBO, select the relevant property from the drop-down at the top right of the calendar. Click the Import/Export drop-down at the top. Click Import calendar . Enter Wix Hotels by HotelRunner iCal in the Name field. Paste the export URL you copied from your Wix Hotels by HotelRunner account in the Calendar URL field. Click Import Calendar . Repeat steps 8-10 for all relevant Export URLs you want to add to VRBO from Wix Hotels by HotelRunner. Step 3 | Activate the VRBO integration with Wix Hotels by HotelRunner Once you have finished entering the Export URLs in the relevant VRBO extranet calendar, go to the Wix Hotels by HotelRunner channel manager menu and activate your VRBO channel. To activate the VRBO integration: Go to the Channel Manager in your Wix Hotels by HotelRunner dashboard. Hover over VRBO and click Complete Setup . Click Activate . Note: Once the VRBO connection is complete, your availability on your Wix Hotels by HotelRunner calendar transfers to your VRBO account. You can update which rooms you send to VRBO at any time. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Bankful as a Payment Provider for Cryptocurrency, Wallet and Credit Card Payments < Back Third Party Payment Providers Connecting Bankful as a Payment Provider for Cryptocurrency, Wallet and Credit Card Payments Accept cryptocurrency (Bitcoin), wallet and credit card payments from your customers using Bankful as your payment provider. Using Bankful, you can also set up recurring payments for repeating services or subscriptions paid by credit/debit card. General Info Supported countries Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, France, Germany, Ireland, Italy, Puerto Rico, Romania, Sweden, Switzerland, United Kingdom, United States Transaction fees Card fees : 2.9% + 20¢ per transaction Wallet fees : 2.9% + 20¢ per transaction Crypto fees : 3.95% + 20¢ per transaction Account activation time Immediate Additional benefits Supports recurring payments (e.g. for Wix Video subscriptions, etc.) Notes The currency used in your Wix account must match the currency in your Bankful account. If the currencies do not match, the transactions may be declined. Click here to learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please contact Bankful . Connecting Bankful as a payment provider Whether you have an existing Bankful account, or wish to set up a new account, follow the steps below. To connect Bankful: Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to Bankful . Depending on whether you are creating a new Bankful account or have an existing account, follow the instructions: Have an account Enter your Username and Password. Click Connect . Don't have an account Click Create Bankful account . Click Sign Up (on the Bankful site). Fill in the registration form and click Continue . Wait for an email from Bankful to get your credentials. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account. Managing your Bankful payment methods Once you've connected Bankful as your payment provider, you can enable or disable your payment methods (credit card, wallet and cryptocurrency) as you need them. To manage your payment methods: Go to Accept Payments in your site's dashboard. Click Manage next to Bankful . Use the toggles to enable or disable your Bankful payment methods. Tip : To accept cryptocurrency payments, you'll also need to enable Bitcoin payment processing in your Bankful account . FAQs Click a question below to learn more about accepting payments. Can I connect Bankful only for cryptocurrency payments? If you wish to use another payment provider for credit card transactions, you can connect Bankful as a payment provider for cryptocurrency transactions only. To do this, connect Bankful using the steps above, and enable only the Crypto by Bankful payment method toggle. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. For Bankful, follow the steps above to accept online payments. Once connected, you need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Instagram FeedConnecting Your Instagram Feed to Your Instagram Business Account < Back Instagram Feed Connecting Your Instagram Feed to Your Instagram Business Account You can link the Instagram Feed app to your Instagram business account and gain valuable insights into your posts and followers. By connecting an Instagram business account, you unlock features like displaying post comments and replies, as well as a dedicated gallery for Instagram hashtags. Learn how to: Connect your Instagram business account Switch from a personal account to a business account Disconnect your Instagram business account Troubleshoot Instagram business account issues Note: This article refers to connecting your Instagram Feed to an Instagram business account. You also have the option to connect the Instagram Feed app to an Instagram personal account . Please note that if you want to switch your business account to a personal account, you need to disconnect your account before you switch. Connecting your Instagram business account Before you begin: You must have a Facebook account to connect an Instagram business account. If you haven't done so already, convert your Instagram personal account to a business account and connect it to a Facebook page . If you have an Instagram creator account, you can follow the steps below to connect it. If you haven't yet connected your Instagram Feed to any of your accounts (business or personal), follow the steps below. Wix Editor Studio Editor Click Add Apps on the left side of the editor. Search for the Instagram Feed app in the search bar. Click Add to Site . Select the app on the page. Click Settings . Click Connect Business Account . Choose your profile in the Log In With Facebook pop-up. Select the Instagram business account profile you want to use. Important: You should select only one Instagram account. Select the Facebook page that is connected to the Instagram account you chose in step 8. Important: You should select only one Facebook page. Click Next . Review the permissions that the Instagram Feed app requires. Click Done . Click OK . Want to customize the design of your feed? Learn more about setting up your Instagram Feed app . Switching to an Instagram business account If you already connected an Instagram personal account to the Instagram Feed app, follow the steps below to switch to a business account. To switch your account: Select the app in your editor. Click Settings . Click Switch to Business Profile . Click Continue in the pop-up window. Important: If you have problems switching your account, try clearing Wix cookies from your browser before connecting. Disconnecting your Instagram business account Follow the steps below if you want to disconnect your Instagram business account and connect a different account. To disconnect your account: Click the app in your Editor. Click Settings . Click Disconnect at the bottom. Troubleshooting Instagram business account issues If you are experiencing issues connecting the Instagram Feed app for your Instagram business account, try the steps below: Step 1 | Disconnect your Instagram personal account if you have issues switching If you previously connected to a personal account and have problems switching to a business account, try disconnecting your account and then connect your business account. Select the Instagram Feed app in your editor. Click Settings . Click Disconnect . In a new tab, sign out of your Instagram personal account. Sign in to your Instagram business account. Go back to your Editor. Click Connect Profile . Tap Edit Settings in the pop-up. Tap Next . Select the business page that you want to use. Click Next . Click Done . Click Ok . Step 2 | Make sure that you converted your Instagram account Follow the steps below to check that you have converted your personal account into a business account, and convert it if you haven't. Open your Instagram app. Go to your profile.If you see View professional dashboard at the top, you already have a business account. If you don't, continue with the steps below. Tap the options icon . Tap Settings . Tap Account . Tap Switch account type . Tap Switch to business account . Tap Switch . Step 3 | Check that your Facebook page is connected to your Instagram Business account Follow the steps below to check that your Facebook page is connected to your Instagram Business account, or connect a page if you haven't already. Open your Instagram app on your mobile device. Go to your profile. Tap Edit Profile . Tap Page under Public business information . Check that you have a Facebook page connected. If you don't, tap Connect an Existing Page. Choose the page that you want to connect. Tap Done . Step 4 | Make sure that you're signed in to the correct Facebook account Check in Facebook Business Manager that the Facebook account you're using contains the Facebook page linked to your Instagram Business account. If you previously connected an Instagram personal account to the Instagram Feed app, you may need to clear Wix cookies from your browser before connecting. Step 5 | Reconnect your Instagram account if it was disconnected Your account may get disconnected if there is a connection issue with Instagram, or if you recently changed your Instagram password. Follow the steps below to reconnect your account. Select the Instagram Feed app in your Editor. Click Settings . Click Connect Instagram . Step 6 | Make sure that off-Facebook activity is enabled in your Facebook account Follow the steps below if you get an error message that says "Your Facebook account's off-Facebook activity is switched off". Go to your Facebook account. Click the drop-down icon at the top right. Select Settings & Privacy . Click Settings . Click Your Facebook Information . Click View beside Off-Facebook Activity . Click More Options . Click Manage Future Activity . Click Manage Future Activity in the pop-up. Enable the Future Off-Facebook Activity toggle if it isn't enabled. Still not working? If the problem persists, contact us and provide us with the information below. Information to add to your support ticket The name or URL of your Wix site. The name and version of the web browser you're using. The name and version of your computer's operating system. A description of the steps you've taken so that we can recreate the issue on our end A screenshot of the issue A screenshot of your console view:Open an incognito window in Google Chrome (Ctrl + Shift + N ). Sign in to Wix and try to open your Editor. Use the keyboard shortcut Ctrl + Shift + J (on PC) or Cmd + Option + J (on Mac). Click the Console tab at the top of the panel and refresh the page (F5). Take a screenshot of this tab. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Monetize with AdSenseTroubleshooting: Not Seeing My Google AdSense Ads < Back Wix Monetize with AdSense Troubleshooting: Not Seeing My Google AdSense Ads Unable to view AdSense ads on your site? Check to see if any of the following is causing the problem: Ad was activated less than 48 hours ago After you enter a new ad code, or edit an existing ad, it can take up to 48 hours for the new ad to appear. Solution: Wait until at least 48 hours have passed to see if the problem resolves itself. Ad is blocked by security software or a browser extension Google AdSense ads can be blocked by browser settings or by ad blocking browser extensions / add-ons such as AdBlock. How to check: Check whether popups are blocked by your browser:Chrome Firefox Internet Explorer Microsoft Edge Safari In your browser settings, check to see if any browser extensions / add-ons that block popups are enabled. Another way to test if ads are blocked on your computer, is to open your browser window in incognito mode . If you are able to see ads, disable your browser extensions and Internet monitoring software applications one at a time. This may help you determine which ones are blocking your ads. Solution: Note that ads blocked on your computer can display on other computers. You do not need to take any further action. Site no longer has the same domain If for any reason, the domain listed in Google AdSense does not match your current site domain, ads no longer appear on your site. How to check: Compare your site's domain name (e.g. mystunningwebsite.com) to the domain name listed in the Sites tab of your Google AdSense dashboard. To access the Sites tab, log in to Google AdSense, click the Sites tab on the left. Solutions: Remove the incorrect domain and add your site's new domain name. Learn More If you have failed to renew your domain, ads no longer appear on your site. Go to the Domains tab in your site's dashboard and connect your domain. If you connected a new domain to your site, Google AdSense no longer recognizes your site. Add your site's new URL to the list in the Sites tab in the AdSense Dashboard. Learn More Site verification status in Google AdSense is "unverified" If changes were made to a verified site, ads may no longer display. How to check: Check your verification status following these instructions . Solution: If site is unverified, take steps to re-verify your site. Site has a policy violation If your site does not comply with one of Google AdSense policies, ads won't display. How to check: In the AdSense dashboard, click the Account tab, select Policy Center , and check for policy violations. Solution: Take appropriate action to fix the specific problem. Important: The Google AdSense app works by displaying the information that it receives from Google. If you have followed all the steps above and still don't see ads on your site, we recommend contacting Google to find out the specific reason that ads are not displaying on your site. Learn how Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing purchased plansPricing Plans: Understanding Wix Analytics Subscriptions Reports < Back Managing purchased plans Pricing Plans: Understanding Wix Analytics Subscriptions Reports With Subscriptions reports you can explore sales, status of pricing plans, product subscriptions, and recurring invoices. Find out which of your subscriptions generate the most revenue, expected revenue from in the next six months, which subscriptions are due to expire, and more. In this article, learn more about: The types of Subscriptions reports Frequently asked questions (FAQs) How to access your Subscriptions reports: Go to All Reports in your site's dashboard and scroll down to the Subscriptions section. You can also check out the Subscriptions Overview to view all the key metrics for your business. Types of Subscriptions reports Access the report you need to gain insights into your subscription plans and revenue trends. Analyze active subscriptions, subscription revenue, new subscriptions, and more to understand your subscription performance better. Click a report type below to learn more about it: Active Subscriptions by Plan The active subscription by plan report allows you to get a breakdown of active subscriptions by plan. Use this report to: See which subscription plans are most popular. Understand how different plans are doing to improve your offerings and marketing efforts. New Subscriptions over Time The new subscriptions over time report allows you to compare subscription sales over different time periods. Use this report to: Watch how new subscriptions are growing and spot any trends or unusual changes. Measure the success of marketing campaigns by looking for increases in subscriptions when campaigns run. Subscription Revenue over Time The subscription revenue over time report lets you find out how much revenue is generated from subscriptions over different time periods. Use this report to see: Total subscription revenue. Analyze one-time payments revenue (i.e. money earned from single-payment subscriptions). Recurring payments: Money earned from recurring payments for existing subscriptions, not including first payments. First payments: Money earned from first payment instances of recurring plans. Revenue by Subscription Your revenue by subscription report shows which subscriptions bring you the most revenue. Use this report to see: Total revenue by subscription plan name. One-time payments revenue: Money earned from single-payment subscriptions. Recurring payments: Money earned from recurring payments for existing subscriptions. First payments: Money earned from first payment instances of recurring plans. New Subscriptions by Plan The new subscriptions by plan report lets you discover which pricing plans gained the most subscriptions over different time periods. Use this report to: Find out which pricing plans are popular. Compare how new and old plans are performing so you can make adjustments if needed. Expected Revenue from Recurring Payments Use your expected revenue from recurring payments report to see how much revenue you're expected to receive from active subscriptions over the next six months. Use this report to: Know your expected revenue from subscriptions. Adjust your strategies if the expected revenue is lower than desired. Note: This report shows expected revenue from recurring subscriptions that are currently active. New subscriptions and subscriptions that might be cancelled before their end date are not taken into account in this report. Active Subscriptions over Time Use your active subscriptions over time report to see how many active subscriptions you have by comparison to a previous period, or compared to last year. Use this report to: See which of your subscription plans are most popular over time. Find out about your customer's preferred payment methods. Note: When data is grouped by week or month, the report counts every plan that was active during this time period, even if it expired later in the week or month. Expiring Subscriptions Use the expiring subscriptions report to find out which subscriptions are expiring soon or have already expired. Use this report to: Find which customers have expiring subscriptions to offer them renewal deals. Prepare for big drops in active subscriptions and find ways to prevent it. Retention over Time The retention over time report lets you see how groups of customers who subscribed in the same month stayed subscribed over time. Use this report to: Understand how long customers tend to stick with your service. Identify any drop-off points to improve your retention strategies. Ended Subscriptions Breakdown Use this report to find out if subscriptions expired, were canceled, or discontinued due to failed payments. Use this report to: See the number of subscriptions by the type of ending reason: canceled by business, canceled by client, payment failed, or expired. Spot trends in why subscriptions end. Want to customize your report? You can customize the data you're viewing and the way it's displayed. You can also save the views you want to return to later. Learn more about customizing your report . FAQs Click a question below to learn more about your Wix Analytics Subscriptions reports. Where can I learn about the terminology used in these reports? Subscriptions reports include a glossary that defines the terms used. Click View report definitions under the report name to see the terms defined. Learn more about the Wix Analytics glossary . How do I save my favorite reports so that I can access them quickly? Click the Add to Saved reports icon next to a specific report to add it to your saved reports at the top of the All Reports page. How do I change the type of graph in the report? On the All Reports page, hover over a report to see the different views available. The offered graphs vary according to the type of report (e.g. tables, line charts, maps). If you're already viewing a report, you can switch between report views at the top to access different types of graphs. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Photo AlbumsWix Photo Albums: Updating Your Old Albums to the New Templates < Back Setting up Photo Albums Wix Photo Albums: Updating Your Old Albums to the New Templates The new Photo Albums templates allow for more design and customization options. If you have any albums built with the old templates (prior to December 2019) you can update to the newest version in order to edit and manage them. When you update your old album, a duplicate version that uses the new templates is created automatically. You can then edit and customize the new version to use all the new template features. Note: Any albums created before December 2019 will still work as expected but they cannot be edited or updated. In this article, learn more about: Updating Photo Albums to the new templates Frequently asked questions (FAQs) Updating Photo Albums to the new templates When you update your album, a new duplicate version is created automatically. You can then edit and publish this new version using the the new template features. Please note, your old album will still be visible on your site. After updating, make sure to go to your Editor to hide the old version and show the new version. To update your Photo Albums: Go to Photo Albums in your site's dashboard. Click Manage Album next to the relevant album created before December 2019. A pop-up asks you to update this album before you can manage it. Click Let's Go to duplicate the album into the new template. Once your album is duplicated, customize it using the new template features. Click Update in the top right corner once you have finished customizing your album to save changes. Click Publish Now to make the album live on your site. Note: Make sure to go to your Editor to hide the old version and show the new one on your live site. Frequently asked questions (FAQs) Click a question about updating old albums below to see the answer. Can I update my older albums that allow visitors to buy photos? Currently, Photo Albums that allow visitors to buy photos (active or not active) cannot be updated to the newest version. You will need to create a new album. Will updating my album allow visitors to favorite? No. If you want to use the favorites feature, you need to create a new album from scratch. The duplicated album will not include this feature. Will my old template style still be available? Yes, however, we recommend you switch to the new templates for a smoother experience. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Multibanco as a Payment Method (Through Lyra Collect) < Back Third Party Payment Providers Connecting Multibanco as a Payment Method (Through Lyra Collect) Accept payments from your customers using Multibanco as a payment method (through Lyra Collect). From August, 2023, Mulltibanco (through Lyra Collect) has been closed for new users in Wix. However, existing Multibanco users can still process payments using this payment provider. General Info Supported countries Portugal Supported currencies EUR The currency used in your Wix account must match the currency in your Lyra Collect account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Transaction fees 3% + €0.35 per transaction Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Lyra FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix FAQ AppWix FAQ App: Sharing Links to Your Questions < Back Wix FAQ App Wix FAQ App: Sharing Links to Your Questions Give your site visitors direct access to specific FAQ questions by sharing links to them. Each answer in the FAQ app has its own URL, making it easy to share on social media or by copying direct URL links. In this article, learn more about: Sharing FAQ links from your dashboard Sharing FAQ links from your live site Sharing FAQ links from your dashboard If you choose to share the link from your dashboard, you have complete control over where it is shared to. To share FAQs from your dashboard: Go to FAQs in your site's dashboard. Hover over the relevant questions and click the More Actions icon . Click Copy link . Select an option:Copy: Copy your FAQ link and paste it wherever you want to share it. Share on Facebook: Post your FAQ link on Facebook. Share on Twitter: Tweet your FAQ link on Twitter. Sharing FAQ links from your live site You and your site visitors can share links to specific FAQs from your live site. Make sure the FAQ you want to share is visible on your live site and that you're displaying the social share options. You can choose which share options you want to appear on your live site from the FAQ app's display settings. To share FAQs from your live site: Go to the FAQ app on your live site. Click the drop-down next to the relevant question to expand it. Select a sharing option at the bottom of the FAQ:Click the Facebook icon to share your question on Facebook. Click the Twitter icon to share your question on Twitter. Click the LinkedIn icon to share your question on LinkedIn. Click the Copy icon to get a direct link to your question. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Selling event ticketsWix Events: Adding Tax to Tickets Sales < Back Selling event tickets Wix Events: Adding Tax to Tickets Sales Some countries (or regions within countries) require you to collect tax for tickets sales. Important: Different tax rules apply in different regions. Consult with an accountant or with your local tax authority for specific information relevant for your business. To collect tax on ticket sales: Go to Events in your site's dashboard. Create a ticketed event and create tickets for the event. Click the Settings tab. Click Edit next to Ticket settings . Enable the Tax toggle. Enter the tax name (e.g. VAT or Sales Tax). Note: The tax name appears on the checkout page. Enter the tax rate (e.g. 10%). Select how you want to add the tax:Add tax to the total sale at checkout: The tax is added on top of the ticket price during checkout. Include tax in the ticket price: Tax is included in the ticket price. The breakdown is displayed during checkout. Click the Apply tax to pay what you want tickets toggle to enable or disable it. Tip: The "Pay what you want" ticket type allows guests to set their own ticket price. Click Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More