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Managing products and categoriesWix Stores: Displaying Product Categories < Back Managing products and categories Wix Stores: Displaying Product Categories Important: This article is about the new version of product categories. If you don't have the Active on your site toggle as in the image below, you have the original version. If so, click this link to learn how to add and display categories. Your site structure plays a major role in customers' overall shopping experience. Choose a way to display categories that's both user friendly and good for SEO. Before you begin: Make sure the categories you want to display are active by going to the Categories tab in your site's dashboard, selecting the relevant categories, and checking that the Active on your site toggle is enabled for each one. In this article, learn more about: Displaying categories on the Category Page Displaying categories in your site menu Displaying categories using Product Galleries Frequently asked questions (FAQs) Displaying categories on the Category Page The Category Page is your main store page. Customers can click any of the categories that appear in the category list to view products they're interested in. Any active category you create automatically appears in the category list, but you can hide categories you don't want to display. You can also reorder the categories you show. To choose what categories to display: Wix Editor Studio Editor Go to your editor . Click Pages & Menu on the left side of the editor. Click Store Pages . Click the Category page. Select the Category Page in the editor. Click Settings . Select List . Select what you want to hide:Hide the entire category list: Click the Show category list toggle to disable it. Hide individual categories: Select Customize & reorder the list manually . Deselect the checkbox next to the category you want to hide. (Optional) Reorder categories by dragging the categories to the preferred order. Important: The category list is not displayed on mobile devices. We recommend adding categories to the site menu so customers viewing your site on mobile can access your categories. Displaying categories in your site menu Adding categories to your site's menu makes it easy for customers to navigate your site. Important: The category list doesn't appear on mobile devices, so this is the best way to give customers on mobile access to your store's categories. You can add multiple categories to your menu and display them in submenus. Tips: Categories are added to the menu as links, and the link will open the URL of that category. Displaying categories in your site menu boosts SEO for category pages. To add categories to your menu: Wix Editor Studio Editor Click Pages and Menu on the left side of the Editor. Click Site Menu . Click +Add Menu Item at the bottom. Select Link. Select Page on the left. Select Category Page from the Which Page? drop-down. Select the category you want to display from the Which item? drop-down. Click Done . (Optional) Rename the category and click Done . (Optional) Make the category you added into a subcategory:Click Pages and Menu on the left side of the Editor. Click Site Menu . Drag the relevant menu items under and to the right of the relevant category. Important: When you build your menu using the instructions above, the menu appears both in desktop and mobile. You can also create menus using Advanced Menus or Mega Menus . When you do, you need to create the menu separately on desktop and mobile. Displaying categories using Product Galleries You can display an active category on any site page, including one that has other content. This makes it easy for customers to purchase your products right after they're exposed to content about the products. For example, you could create a site page explaining the benefits of your skincare products, add a Product Gallery to that page, and select the Skincare category to display there. To display a category in a gallery: Wix Editor Studio Editor Go to the relevant page in the Editor. Click Add on the left side of the Editor Click Store . Drag the Product Gallery or Slider Gallery on to your page. Select the gallery. Click Choose Category . Select the category you want to display. FAQs Click a question below to learn more about displaying product categories. What happens when a category is inactive (disabled)? When creating or editing a category , you can click the Active on your site toggle to make it inactive. When you do, the category: Doesn't appear in the category list on your Category Page Can't be used to create custom filters Can't be linked in site menus Doesn't display in any Product Galleries Doesn't show up in search engine results or site search Doesn't have a functional URL Note that an inactive category can, however, appear in: Wix mobile apps Mobile POS Wix Retail POS Why aren't my categories displayed on mobile? On desktop, if enabled, site visitors can access categories via the category list. This list does not, however, appear on mobile. To give shoppers viewing your site on mobile access to your categories, we suggest displaying them in the site menu using the instructions above . Tip: To display site categories on mobile but not on desktop, you can build your site menu using Advanced Menus and add them only on mobile. In the Studio Editor, you can create a specific menu and only show it on the mobile breakpoint . How can I design the Category Page? Customize the layout, colors, fonts and more to get the perfect look for your brand. Tip: You only need to customize the Category Page once. Your selections apply to each category. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersDisabling 2Checkout's Unfinished Payments Feature to Avoid Failed Transactions < Back Third Party Payment Providers Disabling 2Checkout's Unfinished Payments Feature to Avoid Failed Transactions Unfinished Payments is a 2CheckOut feature which creates a follow-up email. Unfortunately, this feature is not supported by Wix. Therefore, you should make sure it's disabled in your 2checkout account to avoid failed transactions in your Wix account. Unfinished Payments is not enabled by default. If you have enabled this feature, we recommend you disable it by following the steps below. To disable unfinished payments in 2Checkout: Log in to your 2Checkout account in the Merchant Control Panel . Go to your Dashboard. Click Marketing tools . Click Lead Management . Click Manage your leads . Scroll down to Order recovery . Click Edit beside Unfinished payment . 8. Click No under Enable order recovery follow-up . 9. Click Update settings . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersTroubleshooting Third Party Provider Connection Issues < Back Third Party Payment Providers Troubleshooting Third Party Provider Connection Issues If you're experiencing difficulties connecting a third-party payment provider, you may be able to fix the issue by addressing the most common reasons. Click the issue you are having below: I can't see the provider I want in the Accept Payments tab There are 2 main reasons for payment providers not appearing in the Accept Payments tab: Different payment providers are available in different locations. Check our list of available providers to make sure your desired provider is available in your location. Tip : Change your business location in the Accept Payments tab, by using the dropdown menu. If you began onboarding with Wix Payments, you may have selected a prohibited product or service. If so, this may remove the option to onboard with other payment providers who prohibit similar items. For more information, please see our checklist for restricted products & services when setting up your payments . If you mistakenly completed a CBD declaration, or selected a restricted product/service and want to connect a specific provider, please contact Wix Customer Care . I am having trouble connecting using my credentials The connection method may vary depending on your provider. Providers usually require API Keys - available through your provider account - to connect your account to Wix. Alternatively, you may need to enter the email address and/or password used to create your provider account. For help on how to connect your desired payment provider, or how to retrieve your credentials, please contact your provider directly. Note : If you've recently created your provider account, they may need time to verify your account before it becomes fully activated. I see an error message when trying to connect my provider If you're having trouble connecting your payment provider, you may see the following error message "This payment provider is currently unavailable. Reload the page and try again." If you see this message, try the following steps to resolve the issue: Refresh the page and try connecting again. Clear your cookies and cache and try connecting again. Make sure your credentials are correct. Make sure your provider account is in active mode (not test mode). Check with your provider that there are no holds or restrictions on your account. Check that your currency is matched. The currency used in your payment provider account must match the currency that you set in your Wix site. To change currency, either:Learn how to change your currency in Wix. Contact your provider to change currency settings in their platform. Note : Some payment providers, such as PayU India , require your account to be created using a specific connection available through Wix. Still need help? If the problem persists and you still can't connect your payment provider, contact us and we will be happy to help. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Sending invoices & price quotesWix Invoices & Price Quotes: Adding Your Items and Services < Back Sending invoices & price quotes Wix Invoices & Price Quotes: Adding Your Items and Services Wix Invoices and Price Quotes lets you bill customers for items or services you provide. You can add them in advance so that they’re available whenever you create an invoice or price quote, or add them while you’re creating the invoice or price quote. Are you using Wix Stores? These instructions are meant for items that you prefer to send separately, and don't already appear in your catalog. You can also create automated invoices for each store order you receive. To add an item or service: Go to Invoices or Price Quotes in your site's dashboard. Click More Actions at the top right. Select Create items & services . Click + New Item and enter the details:Item / Service: Enter the name of the item or service. Description: Add a short description. Price: Enter the price of the item or service. Click Save . Tip: You can also add a new item or service while creating an invoice or price quote. Start typing in the Item or Service field and click New Item . Want to edit or delete an item or service? Click the Edit icon or the Delete icon next to the item / service you want to make changes to. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Additional Wix AppsChanging the Display Options of the PDF Viewer App < Back Additional Wix Apps Changing the Display Options of the PDF Viewer App The PDF Viewer app is your go-to app for showcasing PDF's on your site. You can change how visitors view and interact with your PDFs by modifying their design (e.g., switching the layout and how your document is displayed). Note: Currently, it is only possible to download and print pdf's when using the button layouts. To change the display options of the PDF Viewer app: Click the PDF Viewer App in your editor. Click Settings . Select the Layouts tab. Choose a layout option:Full Page: Your PDF is displayed as a full page. Choose which page to display first in the dropdown. Choosing this layout gives you 3 display options to choose from in the Display tab. Thumbnail: Your PDF is displayed as a thumbnail. Clicking on the thumbnail opens the document in a new tab on your browser. Choosing this layout allows you to customize the button in the Display tab. Click the Display tab to customize the display settings. Note: These settings differ depending on the layout that you choose. Select your layout below to learn more: Full Page layout The PDF Viewer app offers 3 different display options, each with unique features your site visitors can choose from. Choose the option you want to choose: Full Viewer: Viewable as a default PDF reader (can be zoomed in on). You can set it so visitors can download, zoom, or print it via the Settings tab. Note: It's currently not possible to use this display mode on mobile devices. This mode automatically switches to Mini Viewer on mobile. Mini Viewer: Viewable in an iframe. Visitors can browse the file using the arrow buttons. This display option is not downloadable or printable. One Page: Viewable in an iframe. This option is dedicated to show only one page of the file. This display option is not downloadable or printable. Thumbnail layout The thumbnail layout displays your file as a thumbnail icon. You can customize the icon’s design by changing any of the following: Change Icon: Change the icon to be any other image of your choice via the Media Manager Thumbnail Icon Size: Scale the size of the icon by dragging the horizontal scroll bar or typing in a numerical value (from 20-150 pixels). Show File Title: Click Toggle to Show/Hide the title of the file. Note: Hiding the title will not allow you to edit the options you see below. File Title: Change the title of your file Title Font and Color: Choose a theme, font, font size, and font color for your title. Title Color on Hover: Choose what color your title turns to when you hover over it. Important: The Full Viewer display option makes the PDF file shareable with anyone via a direct link. This makes the file vulnerable in terms of privacy. Even if the file is on a password protected page, the file can still be shared. However, you can still restrict access to your file. Learn How How do these display options work on my mobile site? The Full Viewer only shows the first page of the PDF. Tap it to open the file in the browser's PDF reader in order to see all the pages. The Mini Viewer shows the file directly on the page. You can browser through pages using the navigation buttons. The One Page viewer shows the file directly on the page. However, navigation buttons are not available with this display option. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up your storeWix Stores: Upgrading Your Site's Plan < Back Setting up your store Wix Stores: Upgrading Your Site's Plan You can add and set up Wix Stores on your site for free, but in order for customers to place orders, you must upgrade your site to a plan that allows you to receive payments. This allows you to connect a domain to your site and start selling. Dig deeper: Learn more about upgrading to a Premium plan . If you're using Wix Studio , learn more about upgrading to a Studio plan . To upgrade your site: If you have not already done so, add Wix Stores to your site. Go to your site's dashboard . Click the Upgrade icon. Click Select under the plan you want to purchase. Select a subscription period and click Continue to Checkout . Enter your payment details. Click Submit Purchase . Refresh your editor to see the upgrade applied to your site. Important: After submitting your purchase, your bank may require you to verify your identity . If you're experiencing any issues with the authentication process, contact your bank directly. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Music, sound & audio in WixAdding Audio to Your Site < Back Music, sound & audio in Wix Adding Audio to Your Site We have several types of music players that let you play, share and even sell your music directly on your site. Choose what you would like to do: Play single tracks on your site Sell your music on your site Share music that is hosted elsewhere Connect your RSS feed and the Wix Podcast Player Play Single Tracks on Your Site The Wix Audio Player is a stylish and simple music element that allows you to add a single track to a page on your website. Customize the colors, text and border to match your site. Add the Wix Audio Player from the Add panel in the Editor. Show me how Click Add on the left side of the Editor. Click Video and Music . Click Audio Players . Click one of the players to add it, or alternatively drag it to the relevant location. Sell Your Music on Your Site Wix Music gives you everything you need to promote and sell your music. You can create albums , singles and playlists in WAV, FLAC, M4A & MP3 formats, and allow your fans to listen or buy your music. What's more, it's commission free! Note: Wix Music is not yet available in Wix Studio. If this is something you'd like to see in the future, vote for that feature . Add the Wix Music player from the Add panel to get started. Show me how Click Add on the left side of the Editor. Click Video and Music . Click Wix Music. Click a Wix Music Player to add it, or drag it to the relevant location. Share Music that is Hosted Elsewhere Add Spotify and SoundCloud players to your website to let your visitors listen to music that's hosted with them. You can also place an iTunes button on your site to connect your site visitors to music on iTunes. You can add these music elements from the Add panel in the Editor. Show me how Click Add on the left side of the Editor. Click Video and Music . Click a tab:SoundCloud Player Spotify Player iTunes Button Click a music element to add it, or drag it to the relevant location. Connect Your RSS Feed and the Wix Podcast Player Connect podcasts from anywhere using the Wix Podcast Player. With just a few clicks you can set up a main podcast feed and individual pages dedicated to each podcast. Show me how Click Add Apps on the left side of the Editor. Enter Wix Podcast Player into the search bar. Click +Add to Site Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Promoting stores salesWix Stores: Creating a Free Shipping Coupon < Back Promoting stores sales Wix Stores: Creating a Free Shipping Coupon Encourage your customers to complete purchases by offering them a free shipping coupon. You can limit the coupon so that it can only be used for purchases above a set price. In this article, learn more about: Creating a free shipping coupon FAQs Creating a free shipping coupon After you give your coupon a name and set a price, you can choose exactly when and how it can be used. To create a free shipping coupon: Go to Coupons in your site's dashboard. Click +New Coupon . Select Free Shipping . Enter the coupon code. Note: This is the code customers enter. Enter the name of the coupon. Note: Appears in the cart page and dashboard. Select an option from the Apply to drop-down:All orders: The coupon can be used for any purchase. Minimum order subtotal: The coupon can be used when the order subtotal is over a specific amount. Enter the amount. Select the Include subscriptions checkbox to apply this coupon to product subscriptions . Note: Applies to every cycle (e.g. every month of a monthly subscription). Select when the coupon is valid:Enter the start date. Enter the end date, or select the Don't set an end date checkbox. (Optional) Select the checkboxes next to the limits you want to apply:Limit the total number of uses for this coupon: Enter the total number of times the coupon can be used. Tip: Multiple purchases by the same customer are counted individually. Limit to one use per customer: Each customer can use the coupon only once. Click Create Coupon . FAQs Click a question below to learn more about coupons. How are coupons applied to product subscriptions? When you select the Include subscriptions checkbox, and a customer uses a coupon to purchase a subscription, the discount applies each cycle. This means that if a customer buys a monthly subscription that lasts 12 months, the customer gets a discount for each of the 12 purchases. Why isn't the promo code visible on the cart page? The promo code may not be visible because you hid it or because the text color blends in with the background color. To unhide the promo code link: Click Pages and Menu on the left side of the Editor. Click Store Pages . Click Cart Page . Click Settings . Click the Settings tab. Make sure the Promo code link checkbox is selected. To change the promo code text color: Click Pages and Menu on the left side of the Editor. Click Store Pages . Click Cart Page . Click Settings . Click Design . Scroll down to the Links text and select a color that contrasts with the Cart Page background. Are coupon codes case sensitive? No, coupon codes are not case sensitive. Customers can enter your codes without using the same case. For purchases with the manual payment method, when does the number of available coupons update? If you limited your coupon use to a set number of coupons (e.g. available for the first 100 shoppers), every time a coupon is used, it's counted. When a customer pays you offline, the coupon count is updated when you mark the order as paid. How can I promote or share my coupon? Use the Promote link to easily create an email marketing campaign or social post for any of your coupons. To promote your coupon: Go to Coupons in your site's dashboard. Click the More Actions icon next to the relevant coupon. Select Promote . Select a promotion option:Send a social post. Learn more about social posts . Send an email marketing campaign. Learn more about email marketing campaigns . Can I create a coupon with unique coupon codes for each use? Yes. You can use the Bulk Coupon Creator app to generate up to 1000 unique codes per coupon. Can I offer discounts without coupon codes? Yes, you can also offer products at a sale price or provide automatic discounts . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Retail POS hardwareWix Retail POS: About Your HP Barcode Scanner < Back Setting up Retail POS hardware Wix Retail POS: About Your HP Barcode Scanner Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . Use the Barcode Scanner to scan your products when customers are checking out or when you are adding new products to your catalog. Learn how to: Set up the barcode scanner Scan product barcodes Maintain the scanner Troubleshoot the scanner Setting Up the Scanner Start by connecting the scanner to the tablet, then go to your hardware settings to verify that it's connected correctly. To set up the scanner: Connect the cable to the scanner and to the tablet. Note: This automatically turns the scanner on. Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Tap Manage Hardware . Check the status under Barcode Scanner . If the scanner is connected properly, the status should read Connected . Scanning Products with the Barcode Scanner The barcode scanner's red light means ready to use. The scanner beeps and the light changes to green when it successfully scans a product. To scan products: Pick up the barcode scanner. Hold the scanner's trigger button and, without letting go, aim the scanner's beam to the center of the product's barcode. Release the button after you hear the beep. Tip: You can also scan products without having to hold the button. Place the scanner on its stand and hold the product's barcode in front of the red beam. Maintaining the Barcode Scanner To keep the scanner functioning properly, follow the guidelines below. To maintain the barcode scanner: Keep the scan window clean and without scratches. If there is a stain on the scan window, clean it using a soft cloth (e.g. an eyeglass cleaning cloth). Do not spray any liquid on the scan window. Do not use any detergent to clean other parts of the device except for water. Troubleshooting Your Barcode Scanner If your barcode scanner stops responding or doesn't act normally, disconnect it from the tablet and then reconnecting it. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Fit by WixFit by Wix: Setting Fit by Wix as Your Default Member App < Back Fit by Wix Fit by Wix: Setting Fit by Wix as Your Default Member App The Fit by Wix member app for mobile is specifically tailored to help your clients get the best service from your fitness business - while on the go. In Fit by Wix, your members can browse and book sessions in your bookings calendar, sign up to one of your pricing plans, and buy your fitness merchandise. It also assists your members' fitness journeys by allowing them to track their progress each week with the performance tracker, and to take part in new fitness challenges. Note: Your existing members can still use Spaces by Wix to interact with your fitness business, but Fit by Wix is designed specifically with the fitness community in mind, and includes fitness related features. Therefore, we recommend that your clients use Fit by Wix (rather than Spaces by Wix) to get the best results from your services. Once you set Fit by Wix as your default member app, the following happens: New members : Are automatically directed to download Fit by Wix. Existing members: See a notification in Spaces by Wix that your site is best viewed on Fit by Wix, and are encouraged to switch. Once they switch, all their member information, including their bookings, personal profile data, chats, memberships details and packages remain unchanged. They do not need to rebook or repurchase anything after switching. To make Fit by Wix your preferred member app: Go to Mobile App in your site's dashboard. Note: Currently, choosing your preferred member app is only available from desktop. Click the More Actions drop-down at the top and select Mobile App Settings . Click the Spaces by Wix app tab. Click Choose App next to Mobile app preference . Select Fit by Wix . Click Save . Next steps: Start customizing your Fit by Wix site so it looks just the way you want and keeps your members engaged. When you customize your site on the Fit by Wix app, the changes you make appear both in Fit by Wix and in Spaces by Wix. Celebrate the change by sending your existing members an announcement - directly to their mobile - encouraging them to switch to Fit by Wix. Learn how to create an announcement Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Live streaming your videosWix Video: Scheduling a Live Stream < Back Live streaming your videos Wix Video: Scheduling a Live Stream Schedule your live stream in advance and generate more buzz around your event. To schedule a live stream in advance: Go to Video Library in your site's dashboard. Click Live Stream at the top right. Click Schedule Event . Click the Channel drop-down and select which channel your stream will appear in. Set when you want your stream to go live under Schedule a Live Stream :Go live on: Select the date from the calendar. Go live at: Select the time of day. Fill in the Video Info section:Cover Image: Choose a cover image or video for your live stream so that your viewers do not see a blank placeholder before the live stream begins. Title: The name of the video. This is required. Publisher: The name of the publisher. Categories: The category your live stream will appear in. Tags: Tags that help viewers find your live stream. Description: Information about what your live stream is about. Select an option under Video Pricing : Free: Viewers do not need to pay to watch your video. Click the Viewer options drop-down and select an option:Anyone can watch : Allow anyone to watch. Sign up only : Viewers must sign up as site members before they can watch the video. Paid: Viewers need to pay to watch your video. Use the checkboxes and drop-down options to:Rent or sell your video. Set the price. Set the availability (applies to renting only). Click the Show Trailer toggle to display a trailer of your video and then click upload to add it (applies only if you are selling videos). Fill in additional information under More About This Video: Click the drop-down to enter any additional information about your video. Click the Let Viewers Embed this Video toggle to enable or disable the option (Premium feature):Enabled: Your viewers can embed the video. Select the checkboxes next to the information you want to display on the embedded video. You can see what your video will look like in the preview on the right side. Disabled: Your viewers cannot embed the video. Click Save . What happens until I go live? A countdown timer appears within the Wix Video player on your site. Visitors can add your stream to their calendars. You can set up pricing to watch your stream. Your site automatically refreshes as your stream approaches so that your viewers won't need to manually reload the page. You can send an email campaign telling your viewers about your event. Learn more about creating email marketing campaigns . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up shipping & fulfillmentWix Stores: Integrating with PrettyDamnQuick Logistics < Back Setting up shipping & fulfillment Wix Stores: Integrating with PrettyDamnQuick Logistics Important: PrettyDamnQuick Logistics is no longer available in the Wix App Market. If you are already using PDQ, they will continue to offer support until September 1, 2024. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More