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WIX FAQs

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Wix Studio: Clicking on Conversation in Other Workspace Chat Leads to 404 Page

Wix Studio: No Push Notification about User Reply in Partner Dashboard

Wix Studio: Linter Errors Appear for a Valid Code when using npm Packages

Clients Not Redirected Back to the Site After Buying a Plan With Xendit or Hitpay When Booking

Wix Photo Albums: Unable to Access Published Albums on Custom Subdomains

Wix Media: Slow Uploads and Intermittent Upload Failures

Some Users Experience Issues With Loading Wix Studio Editor

Mercado Pago Payments Provider Temporarily Disabled

Sites with .shop Domains Not Loading

Some Users Are Experiencing Issues With Multiple Services

Wix Inbox: Facebook Messenger and Instagram Messages Not Appearing

Fondy Payment Provider Temporarily Unavailable

Some Users Received a Wix Payments Invoice Early

Iyzico Payment Provider Temporarily Unavailable

Sharing Your Screen with Wix Customer Care

Getting help with Wixel

Troubleshooting Issues with Cara, the Customer Care Voice Assistant

Issues Connecting To Facebook Pixel & Facebook Ads

Images and Videos Hosted on Wix May Fail to Load When Shared to Facebook or Instagram

Site Briefly Shows 'Element Didn't Load' Error Before Loading in Wix Harmony

Unable to print shipping labels – "No shippable orders selected" error displayed

Users Unable to launch Google Ads Campaigns

Grid Gallery No Longer Defaults to Newest Products

Some Users May Experience Layout and Stability Issues With the Wix Owner App

Enabling Cookies in Your Browser

Troubleshooting Error Message: Default Mail Client Is Not Properly Installed

Contacting Wix Customer Care for Support

Available Languages in the Wix Help Center

Wix Services Status Page

Sending Screenshots to Wix Customer Care

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