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Need more help?

Known Issues

Unable to print shipping labels – "No shippable orders selected" error displayed


In the meantime, please try this workaround:


  1. Go to Settings > Stores in Shippo.

  2. Click Manage next to your Wix store and select Disconnect. If you see a "Reconnect" button instead, click that.

  3. Once disconnected, click Connect Store > Wix and follow the prompts to reconnect.

  4. After reconnecting, go to your Orders page and click Sync Orders.


Note: This refreshes the connection between Shippo and Wix and resolves most sync issues. This won't delete any existing orders or labels.


This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!

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