Wixel: Troubleshooting for the Wixel Mobile App

1. Go to the Apple App Store (on iPhone) or Google Play (on Android).

2. Search for "Wixel - AI Graphic Design App."

3. Tap Update (if available).

   Note: If there's no option to update it means you're running the most up-to-date version of the app.

The Wixel app is supported on:

• iPhone: iOS 15.1 and above

• Android: 10 and above

1. Go to your site in the Wixel app.

2. Tap your profile icon at the top.

3. Tap Log out at the bottom.

4. Log back in using your Wixel account credentials.

5. (If the issue isn't resolved) Restart your mobile device.

For Android devices:

1. Long press the app icon on your device's home screen.

2. Tap App Info.

3. Tap Storage and cache.

4. Tap Clear cache.

5. Log back in using your Wixel account credentials.

For iOS devices:

1. Go to Settings

2. Tap Safari

3. Tap Clear History and Website Data.