Wix Stores: Setting Up a Flat Rate Shipping Rule

Set up flat rate shipping to collect the same rate for all orders delivered to a shipping region. You can offer one flat rate, or create multiple flat rate options so customers can choose.

Setting up a flat rate shipping rule

After selecting a region, you can set up one or more flat rates for that area.

Before you begin:

If you previously set up shipping (and tax) in a merchant account such as PayPal, remove these settings before starting.

To create a flat rate shipping rule:

1. Go to Shipping, delivery & fulfillment in your site's dashboard.

2. Select an option:

   • Create a new region: Click +Create Region and set up a new delivery area, then click Continue and select Shipping.

   • Add a rate to an existing region: Click Add Rate next a region and select Shipping.

3. Select Flat Rate from the drop-down.

4. Enter a name in the Name at checkout field (e.g. Standard Shipping).

5. (Optional) Enter a time in the Estimated delivery time field (e.g. 2 - 4 business days).

6. Enter the rate.

7. (Optional) Offer free shipping over a certain amount:

   1. Select the Offer free shipping when customers purchase a certain amount checkbox.

   2. Enter the amount.

8. (Optional) Select the Charge this rate for each item separately checkbox.

   Note: When selected, this rate is applied to each item a customer purchases. I.e. if you set the rate at $10 and a customer purchases 2 items, they will be charged $20 for shipping.

9. Click Save.

Next steps:

Click Add Rate next to the region name to set up any of the following:

• An additional shipping option (e.g. express shipping)

• Local delivery

• Pickup

• Real-time USPS shipping calculations (US only)

FAQs

Click a question below to learn more.

What happens if there's no shipping rule in a particular region?

If there's no active shipping, local delivery, or pickup rule for a region set up in Wix or through a 3rd-party shipping app, customers from that region cannot make purchases from your store.

Let's look at an example. A merchant sets up shipping only in the US. As soon as a customer from outside of the US enters their location (in the Cart or the Checkout Page), they'll see a message indicating that the store doesn't deliver to their area.

Can I add a handling fee?

Yes. Click the More Actions icon

and select Add handling fees. Then, select the checkbox, enter the handling fee and save your changes.

How can I delete or deactivate a region or a rate?

You can delete any regions you don't need. For example, If you don't want to ship worldwide, you can delete the International region.

Simply click the More Actions icon

next to the region name and click Delete region.

Alternatively, if you want to make international shipping unavailable for a while, but don't want to delete your settings, you can click Deactivate region.

To delete a rate that you set up in a region, Hover over the relevant rate and click the Delete icon

.