Wix Stores: Offering Real Time Shipping Rates through Third-Party Apps

Using third-party apps, you can offer real-time shipping rates on your site. The calculation is made at checkout for each customer, based on what they purchase and where they're located. They help you estimate more accurately how much you need to pay to ship each order.

In addition to any shipping options you create through a third-party app (e.g. FedEx Overnight in the example below), you can offer shipping options created in Wix (e.g. standard shipping and store pickup).

Third-party apps that allow you to display real-time shipping rates include:

Important:

• Wix is not liable for any damages or costs incurred from the use of any third-party services.

• If your shipping app is temporarily unable to supply a rate, customers will see a backup rate (if the app supports backup rates and you entered one) or any other delivery options you set up. If none of these are available, customers cannot check out.

Step 1 | Add an app that offers real-time rates

To get started, add one of the third-party shipping apps that allow you to display real-time rates.

Note

Many third-party shipping apps in the app market allow you to print shipping labels, but do not offer real-time rates.

Wix Editor

1. Go to your editor.

2. Click Add Apps

   

   on the left side of the editor.

3. Search for the shipping app you want to integrate.

4. Click Add to Site.

Studio Editor

1. Go to your editor.

2. Click App Market

   

   on the left side of the editor.

3. Click App Market.

4. Search for the shipping app you want to integrate.

5. Click Add to Site.

Harmony Editor

1. Go to your editor.

2. Click + Add at the top left of the editor.

3. Click the Arrow icon

   

   to navigate to the Apps category.

4. Click Wix App Market at the bottom left.

   

5. Search for the shipping app you want to integrate, then select the app.

6. Click Add to Site.

Dashboard

1. Go to the Wix App Market in your site's dashboard.

2. Search for the shipping app you want to integrate.

3. Click Add to Site.

Step 2 | Set up shipping rules in the shipping app

Now go to the dashboard of the app you added and set up shipping rules. You can access the dashboard of any apps you added right from your Wix dashboard.

To set up shipping rules:

1. Go to Manage Apps in your site's dashboard.

2. Click Open next to the relevant app.

Get more info:

Refer to the help information from the app you're using to learn how to set up shipping rules.

• Shippo help center

• ShipStation help center

• Envia help center

Step 3 | Enable the rule in relevant shipping regions

For customers to see and select the new shipping option at checkout, you need to enable the app in your Wix dashboard.

You must enable the app in each region where you want customers to see it. For example, if you created 3 shipping regions, for the US, Canada, and Mexico, and want the app to work in the first 2, you must enable the toggle for the US and then enable the toggle for Canada.

To enable shipping apps:

1. Go to Shipping, delivery & fulfillment settings in your site's dashboard.

2. Click Manage Your Apps in the relevant shipping region.

   Tips:

   • The Manage Your Apps button is visible only if you've added a shipping app.

   • Apps must be enabled separately in each region where you want to use them.

1. Click the toggle next to the relevant shipping app to enable it.

   Note: When a shipping app is enabled, customers see any shipping options you created that are relevant for their region.

2. Enter a backup rate and backup shipping name.

   Note: They are used in the rare circumstance that the app cannot provide this info in real time.

3. (Optional) Add a handling fee.

1. Click Save.

2. (Optional) Repeat steps 2-6 for additional regions.

Step 4 | Fulfill orders

When you receive a new order, you see which shipping option your customer chose. You can use this method to fulfill your order, but you don't have to. You're free to fulfill the order using any shipping method you choose.