Wix Stores: Creating Product Categories

Important:

This article is about the new version of product categories. If you click +New Category and your page doesn't look like the image in Step 1 below, you have the original version. If so, click this link to learn how to add and display categories.

Product categories are essential building blocks of your online store. They help you organize your products into groups, making it easier for customers to browse and find exactly what they need. Managing a large number of products? Create subcategories to keep everything structured and accessible.

Once you've set up a category or subcategory, you can display it on your site, use it as a store filter, or apply discounts and coupons to it.

Step 1 | Add the category details

To create a new category, click + New Category and add the category details. The image and description appear in search engine results, when a category is shared in social media, and can optionally appear on the Category page.

To create a category:

1. Go to Categories in your site's dashboard.

2. Click + New Category at the top right.

3. Enter a category name (e.g. Men).

4. Add a header image.

   1. Click the Add icon

      

      .

   2. Select an image from your media manager or click Upload Media to upload an image.

   3. Click Add Image.

5. Enter a header description.

Learn more about effective header images and descriptions.

Step 2 | Set the category as active or inactive

A category's status can be either active or inactive. While setting up your category, you may want to make it inactive until you are ready to display it.

Click below to learn the difference between active and inactive categories:

To set the category status, click the Active on site toggle to enable or disable it.

Step 3 | Add products

If your category is active, it's a good idea to add at least a couple products right away to avoid displaying a blank category. You can add or remove products at any time.

To add products to a category:

1. Click + Add Products.

2. Select the products you want to add.

3. Click Add Products.

Step 4 | (Optional) Create subcategories

Now that you've created a category (e.g. Men), you can create subcategories (e.g. Shirts, Shoes). In total, you can create 5 levels of subcategories, including the 'All Products' category.

For best performance, it's recommended that you create no more than 1000 categories/subcategories in total.

Notes:

• A category can act as a container which holds only subcategories.

• The same subcategory cannot exist in 2 places, however, you can create different subcategories with the same name (e.g. a 'Shoes' subcategory under 'Men' and under 'Women').

To create a subcategory:

1. Go to Categories in your site's dashboard.

2. Select an option:

   • Create a new subcategory under a particular category:

     1. Click the More Actions icon

        

        next to the category under which you want to create a new subcategory.

     2. Select + New subcategory.

     3. Create the subcategory just as you would a new category.

   • Turn an existing category into a subcategory:

     1. Click and drag the Reorder icon

        

        on the category to move it under and slighlty to the right the relevant parent category.

FAQs

Why does my category show 0 products when there are products in its subcategories?

If you do not add products directly to a category, it'll display 0 products, even though there are products in its subcategories.

When you hover over the number with your mouse, you can see how many products belong to all the subcategories and sub-subcategories nested underneath.