Wix Stores: About Inventory Management

One of the most important aspects about running an efficient online store is staying on top of inventory management. This article will walk you through some of the decisions you need to make to manage inventory smoothly for your business.

Should you track exact quantities?

Wix Stores offers 2 methods of inventory management. You can choose one method for all your items, or choose different methods for different products.

Marking products as 'In Stock' or 'Out of Stock'

When creating or editing a product, you can leave the Track inventory quantity toggle off. This means you manually assign an inventory status for each product or variant ("In Stock" or "Out of Stock") and update when needed.

This method may be best for new businesses that don't yet have a lot of sales or businesses that sell only a few products.

Tracking specific levels

For many merchants, tracking specific inventory levels is a crucial part of their business.

When you create a product or variant, you can enter a specific stock amount. For example, when creating a blue hat product, you can set the stock level to show that you have 10 blue hats. Then, when a customer buys one of the hats, the inventory amount is automatically reduced to 9.

If that same hat comes in 2 sizes, you need to manage inventory for each of those variants.

Updating stock levels

You can update the inventory level of a particular product or variant by selecting the product in the Products tab and updating the inventory.

When you want to update inventory levels for more than one product, you can save time by doing so in the Inventory tab. There, you can more quickly update each product individually. You can also select multiple products and update them in one go.

Learn more about updating inventory levels.

Selecting what triggers inventory levels to update

When you track specific inventory levels, those levels update when a customer makes a purchase. However, you can choose exactly when the update occurs, when the order is placed or when you receive payment. Each of these options makes sense for certain stores, depending on a variety of factors.

Learn how to choose the best inventory update setting for your business.

Managing inventory for multiple locations

If you use the Wix POS Register in your brick & mortar store, you can manage inventory for your online store plus each of your physical locations right in your Wix dashboard.

Learn how to set up inventory management for multiple locations.

FAQs

What do customers see on my site when a product is out of stock?

When inventory for an item is zero, the "Add to Cart" button automatically changes. The button color changes to gray and the text changes to "Out of Stock".

Tips:

• While it's not possible to customize the design, you can customize the text of the "Out of stock" message.

• You can set up back-in-stock notifications so customers can ask for an email notification when the item is available.

Can I display low stock indications in the product page?

If you track inventory levels, you can encourage shoppers to purchase products that will soon be out of stock by displaying a low stock message on the product page.

Once your inventory for a specific item dips below 10, the message automatically appears.

To display a message, go to the Settings tab in the product page and select the checkbox next to Low stock message.