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Creating a multilingual website

Wix Multilingual basics

Wix Multilingual: Translating Automated Emails


Translate your automated emails into your site's various languages. Communicate with your audience in their preferred language to create a personalized experience. For example, in a global online store, a customer from Spain who places an order, can receive an order confirmation email in Spanish.



Translating automated emails


Head over to the Automations tab in your site's dashboard to access your automated emails. When editing an automated email, you can select the relevant language and localize the content.


Before you begin, make sure to:


  1. Add and set up Wix Multilingual.

  2. Set your secondary language to visible.

  3. Create the relevant email automation.

  4. Customize your automated email.


To translate automated emails:


  1. Go to Automations in your site's dashboard.

  2. Click the More Actions icon

    Wix Multilingual: Translating Automated Emails

    next to the relevant automation.

  3. Click Edit.


A screenshot of the Automations tab in your site's dashboard

  1. Click the Send an email action.


A screenshot of the Automations builder in your site's dashboard

  1. Click Edit under Create an email in the left panel.


A screenshot of the Automations builder in your site's dashboard

  1. Click the Now editing drop-down at the top and choose a language.


A screenshot of the Automations builder in your site's dashboard

  1. Edit the content of your email.

  2. Click Save & Continue.

  3. When you're ready, click Publish changes to activate your automation.


What's next?


Manage your automations. You can edit, duplicate, and rename existing automations and deactivate those you don't need.



FAQs


Click a question below to learn more about translating your automated emails.


The email is determined by the language of the contact who is receiving the email. If the language of the contact doesn't match one of your site languages, the email defaults to the main site language. You can view a contact's language in Wix Contacts. Keep track of which languages are most used by your audience to prioritize your efforts.


Yes. You can translate both pre-installed automated emails and the automated emails that you created.


If a language is not visible on your site, your automated emails will not be available for translation in that language.


Yes, you will need to manually translate each language version of your automated emails.


Once you make the new language live and visible on your site, you'll be able to edit the automation and access the version of that language.


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