Wix Mobile Apps: Turning On Visitor Mode for Your Mobile App
Visitor mode lets people explore your native app without logging in, helping attract more users and increase engagement. This makes it easy for potential customers to see what you offer. For example, a bakery app can display daily specials to new users without requiring an account. You only need to log in for actions like making a purchase or signing up for an event.
Visitor mode is mandatory for specific types of businesses according to Apple's data collection and storage guidelines. If your business is a restaurant, includes an e-commerce component, such as an online store, or features a blog element, you must enable visitor mode.
Turning on visitor mode
Before enabling visitor mode, check your mobile app settings in the Wix app. If the Join Approval toggle is enabled, disable it first before you select Visitor mode. Once disabled, anyone can join your app without needing approval. However, they will still need to sign up to perform most actions within the app.
Dashboard
Go to Mobile App in your site's dashboard.
Click Settings at the top right.
Click the tab with the name of your own mobile app.
Click the Select icon

next to Signup and login.
Select Visitor mode.

Wix app
Go to your site in the Wix app.
Tap Manage

at the bottom.
Scroll down and tap Settings.
Tap Your Mobile App.
Tap Join approval and disable the toggle.

Tap the Go back icon

.
Tap Login screen visibility.
Tap Visitor mode if it's not already selected.

Wix Studio app
Go to your site in the Wix Studio app.
Tap Manage.
Scroll down and tap Settings.
Tap Your Mobile App.
Tap Join approval and disable the toggle.

Tap the Go back icon

.
Tap Login screen visibility.
Tap Visitor mode if it's not already selected.

FAQs
Click a question below to learn more.
Can I use visitor mode with 'Join Approval' enabled?
No, these features cannot be used together. To enable visitor mode, you need to turn off Join Approval. If the toggle is enabled, visitor mode will be automatically blocked.
How do app visitors become members?
Visitors become members by logging in to your app with their email. They can explore and interact as visitors, but when they need to complete a member-only action, such as checking out, they'll be prompted to log in. Once they log in, they become members.
What are some of the benefits of visitor mode?
Visitor mode can help increase user engagement by allowing potential users to explore your app without having to create an account. This can lead to higher conversion rates as users become more familiar with your app.
Can I switch between member mode and visitor mode once my app is live?
Yes, you can switch between member mode and visitor mode at any time. Just go to your mobile app settings in the Wix app and follow the steps to enable the desired mode. Keep in mind that changing modes may affect how users interact with your app and could require communication to your existing users.
Will existing members need to re-login if I switch modes?
No, existing members will not need to re-login if you switch between member mode and visitor mode. However, new visitors will experience the app according to the mode you have set.
How does visitor mode affect the visibility of my app's content?
Visitor mode lets non-members explore parts of your app while restricting certain actions, like making a purchase, to members. It increases content visibility by giving more people access without requiring immediate sign-up, leading to higher engagement and conversions.
Can I customize the login screen in both modes?
Yes, you can customize the login screen to fit your branding and messaging. You can add your logo, change colors, and include welcome messages or instructions for new users.
Can I restrict certain content in visitor mode?
Yes, you can restrict content in visitor mode. You can create screens with content that only members can access. This allows visitors to preview your app while encouraging them to become members. Read more about setting viewing permissions for your screens.
Is there a way to track which mode is more effective for my app?
Yes, you can use Wix Analytics to track user behavior and see which mode is more effective. Monitor metrics like sign-up rates, user engagement, and conversion rates to determine which mode works best for your business. Read more about your mobile apps reports.
Can I offer discounts for visitors to sign up in visitor mode?
Currently, it's not possible to offer discounts specifically to your native mobile app users. You can vote for this feature here.
What should I do if I have a business that requires visitor mode according to Apple's guidelines?
If your business falls into the categories that require visitor mode (like a restaurant, an online store, or a blog), make sure to enable visitor mode to comply with Apple's guidelines. Failing to do so can result in your app being rejected from the App Store.
What should I do if my app is rejected by the App Store due to login screen visibility settings?
If your app is rejected by the App Store, review the feedback provided by Apple. Ensure that you are complying with their guidelines, especially if your business requires visitor mode. Make the necessary adjustments and resubmit your app.
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