Wix Mobile Apps: Sending Customized Push Notifications

Stay connected with your members by sending them personalized push notifications. For example, remind members about items in their cart, or pending bookings that may expire.

You can also resend messages to specific members and see how many notifications were opened and delivered for better communication.

Creating and sending push notifications

Create and send push notifications conveniently from your site's dashboard, the Wix app, or the Wix Studio app. You can direct your members to a specific item (e.g. product or service), a particular app tab, or a custom screen.

Dashboard

1. Go to Mobile App in your site's dashboard.

2. Click Create Notification under Push notifications.

1. Click + Create Push Notification.

2. Enter the message you want to show in the notification.

3. Choose what opens when members tap the notification under Notification action:

   • An Item: Send members to view a specific product or service. Choose the relevant product / service from the Select item drop-down.

   • A Screen: Direct members to a specific screen on your site, like 'home' or 'shop'. Choose the relevant screen from the Select a screen drop-down.

   • Custom Screen: Create your own screen with unlimited text, links and media.

     1. Click + Create a Custom Screen.

     2. Add custom text, add URLs, images and more.

     3. Click Save.

4. Choose who should receive this notification under Select recipients:

   • Contacts: Select the checkboxes next to the members you want to receive the notification.

   • Labels: A category that you've applied to contacts, or one that was created for you (e.g. Contacted Me, Customers).

   • Segments: A segment you've defined for a specific group of contacts.

5. Click Send.

Wix app

1. Go to your site in the Wix app.

2. Tap Manage

   

   at the bottom.

3. Tap Push notifications under Marketing.

4. Tap Send Push Notification.

5. Tap Start Creating.

6. Enter the message you want to appear in the notification.

7. Choose what opens when members tap the notification:

   • An Item: Send members to view a specific product or service. Choose the relevant product / service from the Select an item drop-down.

   • A Screen: Direct members to a specific screen on your site, like 'home' or 'shop'. Choose the relevant screen from the Select a screen drop-down.

   • A Custom Screen: Create your own screen with unlimited text, links and media.

     1. Tap + Create a Custom Screen.

     2. Add your content.

     3. Tap Save.

8. (Optional) Tap Send a test notification to my phone to see how members will see your notification.

9. Tap Next.

10. Select the members you want to receive the notification and tap Next.

11. Review the notification details. When ready, tap Send Push Notification.

    

Wix Studio app

1. Go to your site in the Wix Studio app.

2. Tap Manage.

3. Tap Push notifications under Marketing.

4. Tap + Create New Push Notification.

5. Enter the message you want to appear in the notification.

6. Choose what opens when members tap the notification:

   • An Item: Send members to view a specific product or service. Choose the relevant product / service from the Select an item drop-down.

   • A Screen: Direct members to a specific screen on your site, like 'home' or 'shop'. Choose the relevant screen from the Select a screen drop-down.

   • A Custom Screen: Create your own screen with unlimited text, links and media.

     1. Tap + Create a Custom Screen.

     2. Add your content.

     3. Tap Save.

7. (Optional) Tap Send a test notification to my phone to see how members will see your notification.

8. Tap Next.

9. Select the members you want to receive the notification and tap Next.

10. Review the notification details. When ready, tap Send Push Notification.

Resending push notifications

Track the opening rate of your push notifications to view which members have interacted with your notification and those that have not, and decide whether to resend the notification.

Sometimes, members may not have seen or opened a notification. In these cases, resending the notification can encourage engagement.

Dashboard

1. Go to Mobile App in your site's dashboard.

2. Click Create Notification under Push notifications.

3. Click Edit and Resend next to the relevant push notification.

1. (Optional) Make the desired changes to the notification.

2. Scroll down to Select Recipients and select the checkboxes next to the members you want to re-send the push notification to.

3. Click Send.

Wix app

1. Go to your site in the Wix app.

2. Tap Manage

   

   at the bottom.

3. Tap Push Notifications under Marketing.

4. Tap on the relevant push notification.

5. View the Member Stats of the notification:

   • Opened: Members who opened your push notification.

   • No Interaction Yet: Members who read your notification on their home screen, haven't seen it yet, or have their notifications turned off.

6. Tap the More Actions icon

   

   at the top right.

7. Tap Resend this push notification to send the notification again.

8. (Optional) Make the desired changes to the notification.

9. Select the checkboxes next to the members you want to re-send the push notification to.

10. Tap Next.

11. Tap Send Push Notification.

    

Wix Studio app

1. Go to your site in the Wix Studio app.

2. Tap Manage.

3. Tap Push notifications under Marketing.

4. Tap on the relevant push notification.

5. View the Member Stats of the notification:

   • Opened: Members who opened your push notification.

   • No Interaction Yet: Members who read your notification on their home screen, haven't seen it yet, or have their notifications turned off.

6. Tap the More Actions icon

   

   at the top right.

7. Tap Resend this push notification to send the notification again.

8. (Optional) Make the desired changes.

9. Select the checkboxes next to the members you want to re-send the push notification to.

10. Tap Next.

11. Tap Send Push Notification.

FAQs

Click a question below to learn more about push notifications.