Wix Mobile Apps: Explaining the Emails You Receive from Apple and Google
As part of the Mobile App Premium plan package, Wix takes care of your app's submission to the stores as well as the app's maintenance and compliance with any new policies. During this process you may receive emails from Apple and Google. These emails require no action from you.
Below are a list of emails you may receive from Apple and Google that you don't have to worry about, as Wix takes care of the necessary action(s).
Emails from Apple
Click an email title below to learn more about why you might the email:
Your Certificate Has Been Revoked
As part of the app submission process, we generate 'certificates' which are necessary to upload your app to the App Store. When we generate new certificates, we also delete any of the older ones. After we delete an old certificate, you may get an email that a certificate has been revoked. You can disregard this email.
Email title:
Your Certificate Has Been Revoked
Email text:
Action Needed: iOS Distribution Certificate Expires in 30 Days
As part of the app submission process, we generate 'certificates' which are necessary to upload your app to the App Store. These certificates expire after one year of use. When a certificate expires, we generate new ones to make sure your app keeps getting updated. You can disregard this email.
Email title:
Action Needed: iOS Distribution Certificate Expires in 30 Days
Email text:
Emails from Google
Click the email title below to learn more about why you might receive this email:
< Action Required > (due to policy change)
Google recently updated their guidelines and policies, and due to this change you may see an email that your app is not compliant with policies. Wix takes care of making sure your app is aligned with the new policies, so you can disregard any emails you receive.
Example of email title:
Action Required: Your app is not compliant with Google Play Policies
Example of email text:
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