Wix Media: Viewing & Managing Your Site's Media Storage Usage
Every image, video, audio or other file you upload to Wix is hosted securely on Wix's servers. These media files count towards your site's total storage limit.
You can view how much storage your site is using from your dashboard. A progress bar illustrates how much storage you've used for different file types (e.g. images, audio, docs). All your files are listed below the progress bar, making it easy to select multiple files and perform bulk actions.
Need more storage?
If you need more storage, you can upgrade your site to make sure you have enough space for your media.
Viewing your site's media storage
From your Media Manager or dashboard, view how much storage your site is using and how much it has remaining. You can also filter and customize views to find your files easier. If needed, you can upgrade to get more storage.
Dashboard
Go to Settings in your site's dashboard.
Click Manage Storage.
Media Manager
View the total storage your site has used at the bottom left.
Hover over the Info icon
to view how much storage space your site has left.
Tip:
Click the Filter icon
to choose which files you want to view.
Managing your site's media storage
From Manage Storage in Settings in your dashboard, you can view, download and delete media files from your site.
To manage your site's media storage:
Go to Settings in your site's dashboard.
Click Manage Storage.
Click the More Actions icon
on the relevant file(s).
Choose how you want to manage your files:
Preview: View a larger version of the file.
Download: Save the file to your device.
Note: If your site is HIPAA-compliant, you cannot download files to your device.
Move to Trash: Move the selected file(s) to the Trash tab, where they can be recovered later if needed.
Permanently Delete: Delete the selected file(s) completely.
Note: If any of the files you want to delete are being used on your site, you will see a warning giving you the option to either keep or delete the files.
Tips:
Select multiple media files to perform these actions in bulk.
You can also access the storage manager from the media manager by clicking Manage Storage.
Getting more storage space
If you need more storage, you can upgrade your site. Plans include storage space in addition to other business benefits such as the ability to sell media content and automated marketing tools.
Dashboard
Go to Settings in your site's dashboard.
Click Manage Storage.
Click Upgrade.
Note:
The plan assigned to your site determines how much media storage that specific site can have. If you need more storage for other sites in your account, you can upgrade them as well.
Media Manager
Click Upgrade under the storage bar at the bottom left.
Note:
The plan assigned to your site determines how much media storage that specific site can have. If you need more storage for other sites in your account, you can upgrade them as well.
FAQs
Click a question below to learn more about your site's media storage.
What happens to my storage limit if I cancel my site's plan?
If you cancel your plan, when it expires, your site no longer has the extra storage that was included in the plan. The storage limit for free plans is 500MB. If your site exceeds that limit, it will continue to run as normal. However, to add or upload additional media files, you'll need to either remove files or upgrade to a plan that includes more storage.
How can I free up space in my site storage?
You can free up space in your site storage by deleting media you no longer need. You can do this from Manage Storage in Settings.
This permanently deletes files from your Media Manager along with anywhere they display on your live site. You are unable to restore them.
Learn more about deleting media files from your Media Manager.
Do videos use my site storage?
Videos uploaded to your site use your site storage. This includes videos uploaded to Online Programs.
What refund policies are in place?
If you've added a storage plan to your site, you are eligible to receive a refund within your 14-day free trial (i.e. your first 14 days of having the plan). To get the refund, cancel your plan from Subscriptions in your Wix account.
After your 14-day trial has elapsed, the additional upgraded storage will not be refundable. You can, however, cancel its renewal.
If you've upgraded your site, a 14-day trial period also applies. Learn more about requesting a refund for a plan.
Are there different storage allowances for Wix Partners?
Free Wix Partner sites include 10GB of storage space until you upgrade your site.
Are there different storage allowances for Wix Studio?
Free Wix Studio sites include 10GB of storage space until you upgrade your site.
My site is HIPAA-compliant. Can I download files from the Media Manager?
No. Files tagged as HIPAA files cannot be downloaded from your site's media storage to your device.
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