Wix Events: Rescheduling Events

Reschedule your event when unexpected circumstances occur. You have the flexibility to select a new date and time. Alternatively, update your guests that the event date is pending until you have more information to share. This ensures transparency as you work to finalize the details.

You can do this easily using your site's dashboard, the Wix app, or Wix Studio app.

Important:

• Learn how to refund guests for their tickets when necessary.

• It is not possible to make changes to the date or time of an event which has already started.

Dashboard

1. Go to Events in your site's dashboard.

2. Click Manage next to the relevant event.

3. Click Edit Details.

1. Select an option:

   • Change to a specific date or time:

     1. Click the Start date / End date field and select the relevant dates from the calendar.

     2. Click the Start time / End time drop-down and select the relevant times.

     3. (Optional) Click Add End Time and select the end time.

   • Set event date as to be determined:

     1. Select the To Be Decided (TBD) checkbox.

     2. (Optional) Edit the default note in the Display a message field.

2. Click Save.

   Note: After saving, a pop-up appears at the bottom of the Overview tab, confirming your changes and prompting you to notify guests.

   

3. (Recommended) Notify your guests about the change:

   1. Click Notify Guests in the pop-up.

   2. Click Continue to customize a template with the relevant information to send to your guests.

Wix app

1. Go to your site in the Wix app.

2. Tap Manage

   

   at the bottom.

3. Tap Events.

4. Tap the relevant event status: Published Events or Draft Events.

5. Tap the event you want to manage.

6. Tap the Manage tab.

7. Tap Event details and update the relevant info:

   • Change to a specific date or time: Tap the detail you want to change (e.g. Start date, End time).

     Tip: You can also Remove / Add End Date and Time.

   • Set event date as to be determined:

     1. Disable the Date & Time toggle.

     2. (Optional) Edit the default note in the TBD Message field.

8. Tap Save.

9. (Recommended) Tap Continue in the pop-up that appears to notify guests of the changes. This lets you customize a template with the relevant information.

Wix Studio app

1. Go to your site in the Wix Studio app.

2. Tap Manage.

3. Tap Events.

4. Tap the relevant event status: Published Events or Draft Events.

5. Tap the event you want to manage.

6. Tap Event details and update the relevant info:

   • Change to a specific date or time: Tap the detail you want to change (e.g. Start date, End time). Tip: You can also Remove / Add End Date and Time.

   • Set event date as to be determined:

     1. Disable the Date & Time toggle.

     2. (Optional) Edit the default note in the TBD Message field.

7. Tap Save.

8. (Recommended) Tap Continue in the pop-up that appears to notify guests of the changes. This lets you customize a template with the relevant information.