Wix Events: Managing Guests from the Seating Map

From the Guests tab, add guests to a reserved seat by filling in their details and selecting ticket options.

1. Select the relevant seat from the map.

2. Enter the Buyer info (first name, last name, email).

   Note: You can click + Add from Contacts to choose a guest from your contact list.

3. Select a Ticket status (not paid, paid, or free).

4. Select or deselect the Send tickets via email checkbox.

5. Click Add Guests.

From the Guests tab, manage individual guest actions.

1. Hover over the relevant guest.

2. Click View.

3. Click the More Actions icon

   

   and select the relevant option:

   • Resend Ticket: Send the guest their ticket again via email.

   • Download Ticket: Download a PDF version of the guest's ticket.

   • View Order: Open the order details associated with the guest's ticket.

   • Remove Guest: Delete the guest from the seating map and release their assigned seat.

Filter your event orders by status to quickly find what you're looking for.

1. Click the Orders tab.

2. Click Filter, then click the Status drop-down and select the relevant option:

   • Paid: Orders that have been successfully paid.

   • Not Paid: Orders that were created but not yet paid.

   • Free: Orders containing only free tickets.

   • Processing: Orders that are currently being processed (e.g., pending payment confirmation).

   • Removed: Orders that have been manually removed or canceled.

   • Authorized: Orders where the payment was authorized but not yet captured.

Yes, you can still make changes after tickets were purchased.

Note: Editing sold seats may reopen them for sale and cause double-bookings. To prevent this, avoid changing sold seats.

When guests buy tickets, they receive a PDF in their confirmation email. When they arrive at the event, they can display the PDF digitally or print it out and present.