Wix Bookings: Viewing Booking Form Responses

When clients book a service on desktop, they fill out their details in a booking form, like the one below. For your convenience, you can view client responses to the booking form in several different ways. Clients who book services through a member app on mobile can skip filling out the booking form.

Tip:

You can export a report to see a list of clients who booked services during a specific time period (e.g. a list of all clients who attended classes during a particular week).

Viewing responses in emails

When a client books a service, Wix sends an email to the address you set in the General Info tab in Wix Bookings. This email contains the information your client filled out in the booking form.

Viewing responses in the booking calendar

Quickly access responses via your booking calendar, allowing you to view all your clients’ bookings and see the relevant details.

Dashboard

1. Go to Booking Calendar in your site's dashboard.

2. Choose what you want to do:

Wix app

1. Go to your site in the Wix app.

2. Tap Manage

   

   at the bottom.

3. Tap Booking Calendar.

4. Tap Calendar.

5. Choose what you want to do:

Wix Studio app

1. Go to your site in the Wix Studio app.

2. Tap Manage.

3. Tap Booking Calendar.

4. Choose what you want to do:

Viewing responses in the booking list

View all your client's form submission responses from the booking list.

Dashboard

1. Go to Booking List in your site's dashboard.

2. Click the tab you need: Appointments & Classes or Courses.

3. Click the relevant booking entry from the list to view the submission details.

Wix app

1. Go to your site in the Wix app.

2. Tap Manage

   

   at the bottom.

3. Tap Booking Calendar.

4. Tap Booking List.

5. Tap Appointments & Classes or Courses drop-down.

6. Tap the relevant client.

7. Tap View Booking Form Submission or View Form Responses, depending on the service type.

Don't see your client?

Tap All to view a complete list of your clients. You can also apply filters, such as Unpaid or Pending Sessions, to narrow down the list.

Wix Studio app

1. Go to your site in the Wix Studio app.

2. Tap Manage.

3. Tap Booking Calendar.

4. Tap Booking List.

5. Tap Appointments & Classes or Courses drop-down.

6. Tap the relevant client.

7. Tap View Booking Form Submission or View Form Responses, depending on the service type.

Don't see your client?

Tap All to view a complete list of your clients. You can also apply filters, such as Unpaid or Pending Sessions, to narrow down the list.

Viewing responses on a client's contacts info page

Your site's contact list displays all the site visitors who interacted with your site in any way (e.g. booked a service, contacted you on chat, subscribed to your newsletter, etc.). You can find your contacts' responses from your booking form in each client's contact info.

To view responses on a client's contact info page:

1. Go to Contacts in your site's dashboard.

2. Hover over the relevant contact and click View.

3. Click the Bookings tab.

4. Choose which session you want to view: Upcoming or Past.

5. Click the relevant session from the list to view the submission details.

Editing form submissions

Edit form submissions, making it easier to fix or update details when needed.

To edit form submissions:

1. View the booking form submissions from your booking calendar, booking list, or contact list.

2. Click Edit.

3. Make the relevant changes to the form.

4. Click Save.