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Wix Bookings: Syncing Your Apple Calendar

Sync Wix Bookings with your Apple Calendar (iCal) to view your personal and business appointments in one place. This way, you can keep track of your schedule, avoid double bookings and arrange for cover when needed.

Video tutorial

Watch the video tutorial or scroll down and read the full article.

Syncing Wix Bookings with your Apple calendar

Sync your Apple calendar with Wix Bookings from the booking calendar in the dashboard. Make sure to follow the on-screen instructions to set up your app-specific password on the Apple website.

Before you begin:

Make sure you upgrade your site to a Premium plan to sync personal calendars with Wix Bookings.

To sync Wix Bookings with your Apple calendar:

Go to Booking Calendar in your site's dashboard.
Click Manage at the top.
Click Sync personal calendar.
Click Sync beside Apple Calendar.
Choose what to do next:
- Click Generate app-specific password, then follow the prompts to generate a new password. Then copy the password, return to the Wix window, and paste it into the field where prompted.
- Click I already have one and sign in.
Click Sync.
Customize your sync preferences using the available options:
- Import Apple Calendar events: Enable the toggle to display personal calendar events on your booking calendar and block availability (excluding all-day events).
  1. Select the calendar(s) to import from the Select calendars to import drop-down.
  2. (Optional) Select the Show imported events as 'Busy' checkbox on your booking calendar view.
    Note: Imported events always appear as 'Busy' (without details) to other site collaborators.
- Export Booking Calendar events: Enable the toggle to display your bookings on your Apple calendar.
Click Save.

Pop-up to select which Apple calendars to import to booking calendar.

After syncing, your personal appointments from your Apple Calendar now block off time in your Bookings calendar. Your Bookings sessions are also visible in your Apple calendar.

FAQs

We are here to help with all your questions. Click a question below to learn more.

How do my staff sync Wix Bookings with their Apple calendars?

All staff members syncing their Apple calendars must create an app-specific password to proceed with the sync (their regular iCloud password won't work). It is not possible to sync calendars without an app-specific password created at appleid.apple.com. Click here to find out more about app specific passwords at the Apple Help Center.

I received an error message saying "sync failed" what do I do?

It can take several minutes to sync your Apple Calendar. It is important to not navigate away or refresh the page while the sync is taking place. When the sync completes, you are asked to manage which calendars you want to sync. If the sync fails, you are asked to try again.

I deleted my iCloud account. How do I connect a different personal calendar with Wix Bookings?

If you or a staff member deletes their iCloud account, you must also disconnect it from the booking calendar in order to sync with another personal calendar like Google. At present, it is not possible to sync multiple personal calendars with Wix Bookings. If you would like to see this feature in future, you can vote for it here.

How do I stop syncing calendars?

Go to Staff in your site's dashboard.
Click the More Actions icon
next to the relevant staff member.
Click Unsync Personal Calendar.
Click Unsync to confirm.

A screenshot showing how to unsync a staff member's personal calendar.

Troubleshooting issues with Apple Calendar syncing

Try the steps below if you are unable to successfully sync your Apple Calendar or if you notice that some events do not appear in your booking calendar.

Step 1 | Confirm your app specific password

In order to sync your Apple Calendar with Wix Bookings, you must create an app-specific password. Sign in to appleid.apple.com and follow the on-screen instructions to create your app-specific password.

Step 2 | Confirm the iCal account

To check the email address of the synced iCal account, hover over the "info" icon next to the relevant staff member in the Staff tab in the dashboard.

A screenshot showing an incorrect email address for an iCal sync with Wix Bookings.

Step 3 | Check that the selected calendars are correct

Make sure the correct calendars within Apple Calendar are selected for syncing with Wix Bookings.

Screenshot showing specific calendars to sync with Wix Bookings from the Apple calendar

Step 4 | Make sure the event isn't an all-day event

If your event is marked as 'All-Day' or 'Free' on Apple Calendar, it won't appear in your booking calendar.

Step 5 | Check any third-party apps you use

Only events you originally create in iCal will show in Wix. If you're using a third-party app, such as Square Calendar or Calendly, you will need to add these events manually in iCal in order for them to sync with Wix Bookings.

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