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Wix Bookings: Syncing Bookings and Google Calendars


View your business appointments and personal events all in one place by syncing your Wix booking calendar with your personal Google calendar.


Invite your staff members to sync their calendars and help them avoid double-bookings between work and personal appointments.


Important:


Before syncing calendars, we recommend reading this important information on how it works.



Video tutorial


Watch this video tutorial or scroll down to read the full article.




Syncing your booking and Google calendars


When you sync your Google and booking calendars, all class and course sessions appear in both calendars. In addition, personal appointments from your Google calendar block off time in your booking calendar to avoid any overlap.


Before you begin:


To sync your Google calendar with Wix Bookings, be sure to upgrade your site.


To sync your bookings and Google calendars:


  1. Go to Booking Calendar in your site's dashboard.

  2. Click Manage at the top.

  3. Click Sync personal calendar.


A screenshot showing how to sync personal calendar from the more actions drop-down.

  1. Click Sync next to Google Calendar.

  2. (If necessary) Select the Google account you want to connect, then click Allow so Wix Bookings can access your Google account.


A screenshot showing how to give permission to sync your google calendar with wix bookings.

  1. (If necessary) Select the staff account that you want to connect with your personal account and click Connect Your Account.

  2. Customize your sync settings using the following options:

    • Import Google Calendar events: Enable the toggle to import your Google Calendar events to your booking calendar and block availability, excluding all-day events. To mark imported events as 'Busy', select the Show imported events as 'Busy' on my Booking Calendar view checkbox.

    • Export Booking Calendar events: Enable the toggle to display your bookings on your Google Calendar.

  3. Click Save.


A screenshot showing how to customize your sync settings.

Click Unsync to remove all past and future Bookings sessions from the Google Calendar. All Google events will also be removed from your booking calendar.



Inviting your staff to sync their calendars


Invite your staff to sync their calendars to avoid scheduling conflicts. Only registered staff members can sync their calendar. Make sure to give your staff the necessary permissions. Your staff member then receives an invite email where they click to sync their calendars. In the Staff tab, their card updates to show they've synced their Google Calendar.


Your staff member's private appointments will not be visible in Wix Bookings. Instead, the time appears as 'Busy' in the booking calendar.


Before you begin:


Make sure you've upgraded your site so you can sync your staff members' Google calendars with Wix Bookings.


To invite your staff to sync their calendars:


  1. Go to Staff in your site's dashboard.

  2. Click the relevant staff member.

  3. Click Invite to Sync Calendar.

    Note: Only registered staff members can sync their calendar. Make sure to give your staff the necessary permissions.

  4. (Optional) Edit the message you will send to your staff member.

  5. Click Email Invite to email your staff members instructions on syncing their calendars. Once your staff member clicks the invite link in their email, their calendars will sync.



Troubleshooting issues with Google Calendar syncing


If the events from your Google calendar aren't appearing in Wix, or vice versa, please follow these steps below:


Check the email address of the Google account synced to the booking calendar, and make sure you're logged in to the correct Google account. You can hover over the Info icon

Wix Bookings: Syncing Bookings and Google Calendars

next to the relevant profile in the Staff tab in the dashboard.

A screenshot showing how to check which Google account is synced with Wix Bookings in the staff tab of the dashboard.

Currently, only the primary Google calendar can sync with Wix Bookings. Make sure the event is on your primary calendar. Your primary calendar in Google appears at the top of the list of your calendars.

A screenshot showing the primary calendar in a Google account.

Only events you originally created in the Google Calendar will show in Wix. If you're using a third party app, such as Square Calendar or Calendly, these events will need to be re-added manually to Google to sync properly with Wix.


If your event is marked as 'All Day' or 'Free' on Google, it won't appear in your Booking Calendar.

A screenshot showi9ng an all-day event in a google calendar that won't appear in the Booking Calendar.


FAQs


We are here to help with all your questions. Click a question below to learn more.


Wix Bookings syncs only to the primary Google calendar.

Wix Bookings: Syncing Bookings and Google Calendars

After syncing your Google calendar with Wix Bookings, sessions booked through your site appear on your staff member's Google calendar.

In addition, your personal appointments in Google Calendar block off time in your booking calendar to avoid any overlaps.


When you add an event to your Google calendar, the time between the event’s start and end time is blocked off in your booking calendar. This way you appear unavailable to prevent double bookings.

The 'All Day' function in the Google calendar does not block off time in your booking calendar. Make sure to set a start and end time manually in your booking calendar to prevent double booking.

Wix Bookings: Syncing Bookings and Google Calendars

When you sync your Google calendar, you can choose to display full event details (like the name and location) or simply show 'Busy'. This makes it easier to view and manage your schedule directly on Wix without needing to switch between calendars.

Note: Event details are private to the calendar owner. If multiple staff members have synced their calendars, each person will only see their own event details, while others appear as 'Busy'.


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