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Wix Bookings: Sending Payment Requests Using the Wix App


Send payment requests to clients while you're on the go, using the Wix app. This is a great way to collect online payments for booked sessions. You can send payment requests before or after the sessions take place.


When you send the payment request, your client receives an invoice with all the requirements of the session. You can send payment requests before or after the booked sessions take place.



Sending an invoice while scheduling an appointment


Email clients a payment request link as you schedule an appointment for them. This makes it more convenient for the client to pay online before or after their appointment.


To send an invoice while scheduling an appointment:


  1. Go to your site in the Wix app.

  2. Tap Manage

    Wix Bookings: Sending Payment Requests Using the Wix App

    at the bottom.

  3. Tap Booking Calendar.

  4. Tap the Add icon

    Wix Bookings: Sending Payment Requests Using the Wix App

    .

  5. Tap Appointment.

  6. Select the appointment.

  7. Set the relevant details:

    • Client: Tap Change to update or select a different client.

    • Date: Choose when the appointment takes place.

    • Repeats: Set how often the appointment recurs and for how long (e.g. weekly for 3 weeks). Select Doesn’t repeat if it's a one-time appointment.

    • Location: Specify where the appointment takes place.

    • Service: Tap Change to update or select a new service.

    • Session start time and Duration: Set the session time and length.

    • Staff member: Assign a staff member.

      Note: A notification will appear if there are scheduling conflicts. You can continue scheduling or tap Show free time slots to choose a different time.

    • Price: Edit the price to a custom price or free pricing if needed.

    • Add note to self: Include booking notes for you or staff (e.g. "client might be 10 minutes late").

    • Notify client with an email: Tap the checkbox to send your client an email with the details.

  8. Tap Book.

    Note: For repeat appointments, tap Continue to review your sessions. Then tap Book to confirm.

  9. Select Charge with invoice.

  10. Choose an option:


  1. Tap Send via email.

  2. Tap Send.

Note: To edit the automated email, go to Automations in your site's dashboard, scroll down to the Your automations section, select the relevant automation and then click Edit. Learn more about creating and managing invoice automations.


  1. Tap Share link.

  2. Tap to select the relevant app you want to use to share the invoice, e.g. your email client, social media app or messaging service.

  3. Follow the on-screen instructions to finish sending the invoice.



Sending an invoice for an existing booking


You can send invoices for existing sessions in the Booking Calendar using the Wix app. For class and courses sessions, you can send invoices from the Manage Participants section.


To send an invoice for an existing session:


  1. Go to your site in the Wix app.

  2. Tap Manage

    Wix Bookings: Sending Payment Requests Using the Wix App

    at the bottom.

  3. Tap Booking Calendar.

  4. (Optional) Tap the month and year at the top to expand the calendar.

  5. (Optional) Select the relevant day.

  6. Tap the existing session and follow the relevant steps below:

    • Appointments:

      1. Tap Collect Payment.

      2. Tap Charge with invoice.

        Screenshot showing the collect payment button in an appointment on the Wix Owner app.
    • Classes or courses:

      1. Tap Manage Participants.

      2. Tap the More Actions icon

        Wix Bookings: Sending Payment Requests Using the Wix App

        next to the relevant participant.

      3. Tap Collect Payment.

      4. Select Charge with invoice.

        Screenshot showing how to send an invoice to a client from the manage participants section of the Booking Calendar.
  7. Tap the More Actions icon

    Wix Bookings: Sending Payment Requests Using the Wix App

    at the top.

  8. Choose an option:


  1. Tap Send via email.

  2. Tap Send.

Note: To edit the automated email, go to Automations in your site's dashboard, scroll down to the Your automations section, select the relevant automation and then click Edit. Learn more about creating and managing invoice automations.


  1. Tap Share link.

  2. Tap to select the relevant app you want to use to share the invoice, e.g. your email client, social media app or messaging service.

  3. Follow the on-screen instructions to finish sending the invoice.



FAQs


We are here to help with all your questions. Click a question below to learn more.


Yes, you can send or resend an invoice at any time.

  1. Tap on the relevant session in the Booking Calendar:

    • Appointments: Tap Collect Payment.

    • Classes or courses: Tap Manage Participants and then tap the More Actions icon

      Wix Bookings: Sending Payment Requests Using the Wix App

      next to the relevant participant.

  2. Tap View Invoice.

  3. Tap the More Actions icon

    Wix Bookings: Sending Payment Requests Using the Wix App

    in the top right.

  4. Tap Send via email or Share link to resend the invoice.


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