Wix Bookings: Rescheduling a Session

With Wix Bookings, you can manage changes to your client sessions. If a service needs to be rescheduled, adjust it directly from your booking calendar. You can update session details as needed and choose whether to notify participants via email about the changes.

Rescheduling sessions helps you stay flexible and accommodate unexpected changes for both you and your clients. For instance, if a client has a last-minute conflict, you can modify their appointment time to keep your schedule organized.

Rescheduling an appointment

Reschedule appointments directly from your booking calendar. Change the date, time, and location to keep your schedule organized. You can also edit additional appointment details and notify clients about the changes.

Dashboard

1. Go to Booking Calendar in your site's dashboard.

2. Click the appointment you want to reschedule.

3. Click the Edit icon

   

   at the top of the session.

4. Edit the appointment date, time or location.

5. (Optional) Click the Edit icon

   

   next to the service name to edit additional session details. For example, the staff member, duration or price. Then click Update.

6. (Optional) Choose if you want to notify your client:

   • Click the Notify via messages checkbox to send an SMS or WhatsApp notification with appointment details.

   • Click the Notify via email to send an email with appointment details.

7. Choose what you want to do:

   • Save & Collect Payment: Save the changes and collect payment from the Orders tab.

   • Save: Save the changes and collect payment later.

Wix app

1. Go to your site in the Wix app.

2. Tap Manage

   

   at the bottom.

3. Tap Booking Calendar.

4. Tap Calendar.

5. Tap the More Actions icon

   

   next to the relevant session.

6. Tap Edit.

7. Update session details:

   • Edit the date, location, or start time.

   • (Optional) Make additional changes:

     • Adjust the duration, staff member, or price.

     • Tap Show free time slots to see and select other available slots.

     • Tap Add note to self for personal reminders about the appointment.

     • Tap the Notify client with an email checkbox to send updates to the client.

8. Tap Save.

Wix Studio app

1. Go to your site in the Wix Studio app.

2. Tap Manage.

3. Tap Booking Calendar.

4. Tap the More Actions icon

   

   next to the relevant session.

5. Tap Edit.

6. Update session details:

   • Edit the date, location, or start time.

   • (Optional) Make additional changes:

     • Adjust the duration, staff member, or price.

     • Tap Show free time slots to see and select other available slots.

     • Tap Add note to self for personal reminders about the appointment.

     • Tap the Notify client with an email checkbox to send updates to the client.

7. Tap Save.

Rescheduling class or course sessions

Reschedule a class or course session directly from your booking calendar. Adjust the timing or details of any upcoming sessions.

If you offer a class or course at different times, you can reschedule each of these sessions. For example, if you have a cooking class that meets every Monday and Wednesday at 7:00, you can change the Monday class so that it starts every week at 7:30.

Dashboard

1. Go to Booking Calendar in your site's dashboard.

2. Click the relevant session.

3. Click Edit.

4. (If necessary) Choose which sessions you want to edit: This session, All future sessions, or Full schedule.

   Note: For All future sessions, sessions that take place on other days and times have to be edited separately.

1. Choose what you want to edit:

   • Edit the start date or time and any additional details.

   • (Optional) + Add a note to yourself to add a personal note about the session.

   • Click the Notify clients via email checkbox to send your clients a notification via email.

   • (Optional) Choose if you want to notify your client:

     • Select the Notify via messages checkbox to send an SMS or WhatsApp notification with the updated details.

     • Select the Notify via email checkbox to send an email with the updated details.

2. Click Save.

Wix app

1. Go to your site in the Wix app.

2. Tap Manage

   

   at the bottom.

3. Tap Booking Calendar.

4. Tap Calendar.

5. Tap the relevant session.

6. Tap the More Actions icon

   

   at the top of your screen.

7. Tap what you want to edit: Edit this session or Edit all sessions (for the specific day and time).

1. Choose what you want to do:

   • Edit the start date or time.

   • Edit any additional details of the session.

   • Tap Add note to self to add a personal note about the session.

   • Tap the Notify client with an email checkbox and add a message.

2. Tap Save.

Wix Studio app

1. Go to your site in the Wix Studio app.

2. Tap Manage.

3. Tap Booking Calendar.

4. Tap the relevant session.

5. Tap the More Actions icon

   

   at the top of your screen.

6. Tap what you want to edit: Edit this session or Edit all sessions (for the specific day and time).

1. Choose what you want to do:

   • Edit the start date or time.

   • Edit any additional details of the session.

   • Tap Add note to self to add a personal note about the session.

   • Tap the Notify client with an email checkbox and add a message.

2. Tap Save.