Managing your business

Business solutions & apps

Wix Bookings: Offering Services at Multiple Locations

Offer your services at multiple business locations to give your clients and staff more flexibility. You can create appointments and classes at different locations or create separate services for each branch. Assign booking admins and managers to specific locations to streamline operations.

Important:

For services that require resources, make sure you add the relevant resource types, and their amount, to each of your locations to ensure a smooth experience for your clients and staff. Learn more about adding resources to your services at different locations.

A screenshot showing services displayed by location on a live Wix site.

Notes:

When clients book services, the emails go to the email address connected to the default business location.
Your dashboard's time zone doesn't change if you have multiple locations. Only the time zone for your default location appears on your site.

Adding business locations to your site

As your business expands, add new locations to the business info section of your site. Keep your clients in the loop with easy access to the updated location details. They can then select the most convenient location to book their services.

Dashboard

Go to Business Info in your site's dashboard.
Scroll down to the Location and contact info section.
If you have not already done so, enter the details of your first location:
1. Enter your business address.
2. (Optional) Enter a Location name, for example, 'Our newest location'.
3. (Optional) Enter an Address description, for example, "Enter from the side door beside the elevators".
4. Enter contact info relevant for this location.
  Note: Your default location will be set to your default time zone. For additional locations select a new time zone from the Time zone drop-down. Learn more about displaying times zones.
Click Save.
Click Add a Second Location.

Enter the details of your new location.
Click Add New Location and repeat steps 3 - 4 to create any additional locations.
Click Save.

Default location

To change your default location, click the More Actions icon

Wix Bookings: Offering Services at Multiple Locations

next to the relevant location. Select Set as Default, then confirm.

Wix app

Go to your site in the Wix app.
Tap Manage
at the bottom.
Scroll down and tap Settings.
Tap Business Info.
Scroll down to the Location and contact info section.
If you have not already done so, enter the details of your first location:
1. Enter your business address.
2. Enter a Location name, for example, 'Our newest location'.
3. (Optional) Enter an Address description, for example, "Enter from the side door beside the elevators".
4. (Optional) Enter contact info relevant for this location.
5. Tap Save.
Tap + Add New Location.
Enter the details of your new location.
Tap Save.
Repeat steps 7 - 9 to create any additional locations.
Tap Save.

Default location:

To change your default location, tap the More Actions icon

next to the relevant location. Tap Set as Default, then confirm.

Wix Studio app

Go to your site in the Wix Studio app.
Tap Manage.
Scroll down and tap Settings.
Tap Business Info.
Scroll down to the Location and contact info section.
If you have not already done so, enter the details of your first location:
1. Enter your business address.
2. Enter a Location name, for example, 'Our newest location'.
3. (Optional) Enter an Address description, for example, "Enter from the side door beside the elevators".
4. (Optional) Enter contact info relevant for this location.
5. Tap Save.
Tap + Add New Location.
Enter the details of your new location.
Tap Save.
Repeat steps 7 - 9 to create any additional locations.
Tap Save.

Default location:

To change your default location, tap the More Actions icon

next to the relevant location. Tap Set as Default, then confirm.

Assigning booking roles and permissions to locations

Assign site collaborators with booking permissions to specific locations. Their access to your site depends on their assigned role and permissions. Once assigned, they can view and manage bookings for those locations.

For example, you can assign a salon manager the Bookings Manager role for two branches. They’ll be able to manage bookings, update orders, and track client trends at those specific locations.

A screenshot of assigning multilocation to site collaborators.

To assign collaborators to locations:

Go to Roles & Permissions in your site's dashboard.
Click the More Actions icon
next to the relevant collaborator, for example a staff member.
Click Manage location.
Select the location settings:
- All locations: Allows access to all current and future locations.
- Specific locations: Select the checkbox and choose the location(s) from the dropdown.
Click Save.

Assigning staff to locations

Assign staff and manage collaborators for each location to keep your bookings organized. By linking the right team members and site collaborators to specific business locations, you ensure everyone can manage the bookings and responsibilities that matter to them.

To assign staff to locations for bookings:

Go to Staff in your site's dashboard.
Click Manage at the top right and select Manage locations.
Click the More Actions icon
next to the relevant location.
Choose what you want to do:

Assign staff

Click Assign staff.
Select the checkbox next to the staff member you want to assign to that location.
Click Save Changes.
Note: You can't remove a staff member from a location unless they’re assigned to another one. To unassign them, first assign them to a different location.

Invite collaborators

Click Invite collaborators.
Choose which role you want to assign:
- Booking Manager: Has full access to your booking calendar and contacts page, and can manage bookings, update orders, and view analytics.
- Booking Admin: Has full access to your booking calendar and contacts page but cannot edit other areas of your site.
Click Continue.
Enter the emails of your site collaborator, then click Send Invite.
Read more about inviting people to collaborate on your site.

More actions:

Use the location manager to keep your staff assignments and business locations up to date.

Click More Actions to manage collaborators for each location, view or update your staff list, or edit your business location details.

Changing staff members' available locations

Set your staff up at multiple locations to offer more convenient options to your clients. If you have staff members assigned to more than one location, you can set up their availability individually for each location. Once you’ve set their availability, you can create or edit appointments for all your locations. Learn about additional factors that can affect appointment availability.

Before you begin:

Make sure to set your default work hours.

To change staff members' available locations:

Go to Staff in your site's dashboard.
Hover over the staff member you want to update and click Edit.
Scroll down and click the Edit icon
next to the relevant day of the week.

A screenshot showing how to edit a staff member's hours for a specific location.

Click the Location drop-down and select the relevant location where your staff member works on that day.
Click Save.

A screenshot showing how to choose the location where a staff member works on a specific day of the week.

(Optional) Repeat steps 4-6 to select the relevant locations for each of the staff member's working days.
(Optional) Repeat the steps above for all staff members who work from multiple locations.

Adding more locations to an appointment or class

As your business grows, you may want to add more locations to your existing services. This is a great way to win new clients and offer more convenience to your existing clients.