Wix Bookings: Offering Packages

Offer booking services as part of a membership or package. You can create session-based or credit-based plans, group services into sets, and choose whether unused sessions or credits roll over to the next billing cycle.

1. Under Info enter the Package name and Description and click the Add image icon

   

   under Plan card image to upload an image for your package.

2. Under Services and sessions choose the service(s) included in this package and how many sessions can be booked:

   • What services are included?: Click the dropdown and select the checkbox next to the services you want to include in the package. Or click Select All Services to create an all-inclusive package.

     Note: The service you are creating is already linked to this package.

   • How many sessions can be booked?: Enter the number of sessions included in this package, or use the arrows to adjust the number.

     

1. Under Pricing Strategy choose how clients pay and how long the package lasts.

   • One-time: Your clients pay for the package as they check out.

     1. Enter the cost in the Price field.

     2. (Optional) Enable the Charge a setup fee toggle to add a one-time onboarding or registration fee and set the price and name in the fields provided.

   • Free: Clients won't be charged for the package.

2. Under Plan duration select how long the package remains active from the Package is valid for dropdown. Options vary depending on what you selected in previous steps.

If relevant, apply discounts or custom rates for specific customers or groups. With custom pricing rules, you can give each customer the price that fits their circumstance.

1. Scroll down to Custom pricing rules and click Add Rule.

2. Choose the type of rule you want to create and click Continue:

   • Custom price for selected customers: Give specific customers or groups a different package price.

   • Discount for returning customers: Offer a lower price to customers who buy another package.

   • Limited-time discount: Create a temporary discount for all customers.

   • Custom setup fee for selected customers: Set a custom setup fee for specific customers or groups.

3. In the pop‑up, enter the details for your rule (for example, the discount and any dates), then click Save.

4. Click Save at the bottom right.

Tip: After you save the rule, it appears as Active in the Custom pricing rules section. Click the More Actions icon

next to the rule to rename, edit, delete, or deactivate it.

Set when the plan starts for clients who purchase this package.

1. Scroll down to Start date.

2. Choose when the package starts:

   • Specific date: Set a start date that customers cannot change. Click Change to choose when the package starts.

   • Chosen by customer: Let customers choose a start date before checkout. Click Change to set the available date range.

Add extra perks to make your package more valuable. Scroll down to Extra benefits and choose the benefits you want to include:

• Video Channels: Select the checkbox to give members access to a video channel. Then click Add Channel and select the relevant channel.

• Events Memberships: Select the checkbox to offer event-related benefits, such as ticket discounts and limits.

  Note: Make sure to create a ticketed event first.

Customize the settings to control how clients can buy and manage their package.

1. Scroll down to Settings and choose what you want to customize:

• Limit to 1 per person: Enable the toggle to make sure clients can only purchase the package once.

• Let clients cancel: Enable the toggle to let clients cancel their package on your site. Only disable this option if you’re sure it complies with all relevant rules and legislation.

• Add a policy:

  1. Click Add Policy.

  2. In the pop-up window, enter the relevant terms and conditions in the Plan policy field.

  3. Click Save.

Packages work with appointments and classes but are not available for courses.

If your client doesn't use the sessions within the amount of time you set, the sessions don't carry over. If a client buys a four-session per month package but only attends two sessions, they have access to four sessions the next month, not six.

Clients can pay for group bookings using their purchased packages on both desktop and their member apps. Each participant in a group booking uses up 1 session in the package.

For example, if a client buys a 10-session package and makes a group booking with 2 friends using their package, it counts as 3 sessions used. They then have 7 sessions remaining.

You can make a group booking on behalf of your client on desktop or using the Wix app. When you book the client in, you can add guests to their booking and redeem all sessions from your client's package.