Wix Bookings: Creating the Right Service for Your Business
Creating a successful booking site starts with choosing the right service type for your business. Wix Bookings offers three types of services, meant for different needs: appointments, classes, and courses.
Before starting to create your services, read the information below about each service type and what it's best for.
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Appointments
Do you have a business where clients can book any free time slot in your calendar? If so, then appointments are the right kind of service type for your business.
Appointments take place whenever a client books a specific time slot. For example, your hair salon may be open for business from 9:00 AM to 7:00 PM and a client can book a session at any available time during the day.
Individual clients typically book appointments, however, groups of people can also book appointments (only when they book the service together). For example, when a group of friends books a private chef to cook for a party.
Appointments are perfect for:
Haircuts or nail services
Consultations or tutoring sessions
Photo shoots
Get started:
Learn how to create appointments.
Classes
Does your business offer sessions on specific days and times? Do you allow clients to sign up for single sessions? If so, then classes are the right service type for your needs.
An example is a language school that offers a beginner's Spanish class every Monday at 8:00 PM. Clients can join the session they want and don't have to commit to attending more sessions.
When you create a class you can schedule it on different days, at different times, with different instructors.
Classes are perfect for:
Exercise classes
Meditation sessions
Recurring tours
Get started:
Learn how to create classes.
Courses
Do you offer a multi-session course, or a workshop that starts and ends on a particular day? Do clients need to sign up for the entire course and not one session? Then course is the right kind of service type for you.
Courses are perfect for:
Academic courses
Language courses
Fitness boot-camp
Get started:
Learn how to create a course.
Services FAQs
Can I accept payments through my site?
Yes, you can accept payments by connecting a payment method. Please note that this is a premium feature.
I'm not sure which service type is right for my business.
If clients can book your service at any time during your working hours, then an appointment is the right service type for you.
If you have set times and days that your service takes place, then a class is the best type of service for you.
For courses with multiple sessions, or workshops that take place over several days, a course is the right service type to choose.
Can I offer online services?
You can offer online service using platforms like Zoom, Google hangouts or Skype by adding video conferencing links to your site.
Go to the Booking Services tab in your site's dashboard.
Scroll down to the Service Details section.
Click the Add button in the Video Conferencing section.
Choose your preferred type of VC connection.
Learn more about adding video conferences for online services
How do I offer services at different locations?
Go to Business Info in your site's dashboard.
Scroll down to the Locations & Contact Info section.
Enter your business address, a description and the relevant contact information for the location.
Repeat the above step as necessary to add multiple locations.
Can I create a one-time workshop?
Yes, you can create a one-time workshop through your Booking Calendar on your site's dashboard.
To set up a one-time class or course, choose Doesn't repeat from the Repeat drop-down in the session details.
Can I create a one-time activity that lasts more than one day, like a tour or a retreat?
Yes, you can create a multi-day activity. Create your service, then set a custom duration to cover multiple days (up to 99 hours):
For appointments: Set the duration in the service details.
For classes and courses: Set the duration when scheduling the class and course times.
Can I create a membership plan or offer services in packages?
The Wix Bookings app integrates with Wix's Pricing Plan app to allow you to offer clients membership plans and packages for Bookings services.
How do I manage my availability for appointments each day?
Different factors affect your ability to offer appointments each day. In order to provide the best service possible, consider:
Updating your staff member working hours
Syncing your personal calendar with Wix Bookings (Apple Calendar or Google Calendar)
Adding a buffer time between sessions (for preparation or travel to a different location)
Setting your booking window for early and last-minute bookings.
Note: Time slot settings affect when appointment slots appear on your site, especially for services with variable time lengths
I only want to display services - but I don't need clients to book them. Can I do that?
You can advertise new or upcoming services which do not yet accept bookings by creating a view-only service on your site.
Let your customers know more about you by adding a bio page to your site.
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