Wix Bookings: Connecting Your Services to Google Search and Maps
Make it easier for new clients to discover and book your services directly from Google. When you connect Wix Bookings with your Google Business Profile, your services, prices and real-time availability can appear in Google Search and Google Maps.
Clients can choose a time slot from Google and go straight to your Wix booking form or calendar to confirm details, select the right price option or add-ons, and complete their booking online.
Before you begin:
You must connect a domain to your site to connect your Google Business Profile to your Wix Bookings site.
Upgrade your site so you can accept online bookings.
Create the relevant Wix Bookings services you want to connect to your Google Business Profile.
You must create a Google Business Profile.
Connecting your Google Business Profile
Make it easier for new clients to find you and book your services by integrating your Wix Bookings services with Google. By connecting your Google Business Profile, you streamline the process for new and existing clients to find and book the services they need quickly and easily.
Note:
Make sure to create your Google Business Profile before following the steps below. It can take several days for the verification to complete.
To connect your Google Business Profile:
Go to Booking Integrations in your site's dashboard.
Click Connect under Google.
Click Get Started to agree to Google's terms of use and Privacy policy.
Click the Choose profiles drop-down and click the checkbox next to the relevant Google Business profile(s) you want to connect.
Click Continue.
Click the Select services dropdown and click the checkbox next to the relevant services you want to display on Google.
Click Connect.
What's next?
Once you connect your Google Business Profile and get verified, your services and pricing options are available for clients in Google Search and Maps. If you're a beauty service, potential clients can also see your available time slots.
Managing your Google Business Profile
You can update the locations and the services you want to display on Google at any time from the Booking Channels tab in your site's dashboard.
To manage your Google Business Profile:
Go to Booking Integrations in your site's dashboard.
Click Manage under Google.
Click the Choose which Google Business Profiles can accept bookings dropdown.
Select or deselect the checkboxes next to the relevant profiles you want to add or remove.
Click the Choose services to display on all profiles drop-down.
Select or deselect the checkboxes next to the relevant services you want to add or remove.
Click Update.
Troubleshooting setting up your Google Business Profile
Choose from the list of common scenarios below, where it is not possible to connect your services to your Google Business Profile.
Note:
You should wait up to 72 hours for Google to approve your business. Don't see your business after 72 hours? Please check whether one of the issues below is relevant or contact Google support.
My service link was removed from Google
To enable this inventory, update your feeds to reinclude this entry.
Business listing does not allow this link type
If you believe this location is categorized incorrectly, you may be able to update your Business listing, please reach out to your Google support contact for more details.
Disabled service link
This link has been disabled due to either data quality reasons or other policy violations.
No matched business listing for merchant's link
Make sure that the address of your Google Business Profile is an exact address. For example, you cannot list an area (for example, 'North Amsterdam') as your business address to get booked from Google.
FAQs
Click a question below to learn more.
Are there any restrictions for businesses using Google Business Profile?
Yes. Businesses without a physical storefront may have limitations. Additionally, for some merchants and specific services, Google may restrict listings based on its policies.
If your healthcare business is based in the United States, be aware that you must be HIPAA compliant. This means that the information you add, the way you interact with reviews, and how you use Google's marketing tools must adhere to HIPAA regulations. Learn more about HIPAA compliance for your Wix site.
Why can't I see my available time slots for my business on Google?
The updated integration is currently available only for beauty services. If you're a beauty service and can't see your available time slots, you may not be verified yet. Once your business is verified, clients can then see your available time slots.
Why does my availability on Google look out of date?
Your availability syncs from Wix Bookings to Google approximately every 30 minutes. This near real-time sync means there can be a short delay before changes you make in Wix Bookings appear on Google, but time slots should still reflect your current capacity rather than a fixed schedule.
Is it possible to disconnect my Google Business Profile?
Yes. You can disconnect your Google Business Profile at any time.
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