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Billing & premium subscriptions

Managing your subscriptions

Using Sofort to Purchase a Plan


From November 29th, 2024, Wix no longer accepts Sofort as a payment method for purchases. If you have used Sofort to purchase a plan in the past, your plan renewal payment will be processed using SEPA.


Sofort lets you make one-time euro payments with instant and secure bank transfers. Since Sofort can only be used for one-time payments, Wix saves your IBAN and bank details and processes all renewal payments using SEPA.


If you have used Sofort to purchase a plan in the past, your bank information will be used to automatically renew your plan. You can also choose to update your payment information if you would prefer to use a credit card, or PayPal if that option is available in your region.



Updating your payment information


You can add a debit or credit card to your Wix account at any time for future renewal payments.


To update your payment information:


  1. Go to Premium Subscriptions in your Wix account.

  2. Click the More Actions icon

    Using Sofort to Purchase a Plan

    next to the relevant subscription.

  3. Click Update Payment Method.

  4. Click Use another payment method and enter your card details.

    Note: If you already have your card information saved, you can select the card from the list.

  5. Click Update.



FAQs


Click a question below to learn more about Sofort payments.


No, if you purchased a plan using Sofort it will automatically renew using SEPA as the payment method.

After using Sofort to purchase your plan, Wix saves your IBAN and bank details to process your future subscription renewals. In the event of a failed payment, this allows payments to be reattempted, protecting your site from an interruption in service.


If you have the bank details already saved as a SEPA payment method in your Wix account, you can update your payment information to that account.

Wix no longer accepts SEPA as a payment method for first-time purchases, so it is not possible to add a new bank account to your Wix account.


Yes. If you purchased a plan using Sofort before November 29th, 2024, you can still avail of the 14 day money-back guaranteed trial period for Premium or Studio plans.


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