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Managing your account

Sign in issues

Unable to Log In to Your Wix Account: Apple Login


When first using Apple login to access your Wix account, Apple ID gives you the option to either:



Your account recovery path will depend on which of these options you have used. To recover your Apple login information. Use the option that best describes your Apple login issue.


using Apple ID to sign into Wix,


Lost access to password


If you used your Apple email address when you signed in, and have lost access to your password or device, click the Forgot Password link in the Wix Log In page. An email with a link to set a new password will be sent to you.


forgot password button in sign-in page,


Lost access to Apple generated email address


If you have used an Apple generated email address, and have lost access to the details, you will need to manage your Apple ID to recover access.


Once you have recovered access to your Apple generated email address, you will be able to sign into your Wix account.


Note:


Accounts created with an Apple generated email address will have automated emails, from Wix, forwarded to the email address that is associated with their Apple ID account.



Lost access to existing Apple ID


If you cannot access the email account associated with your Wix account, and have used your existing Apple ID, please fill out the Wix Account Recovery form.


Make sure to answer the on-screen questions and provide as much information as you can where relevant. Don't forget to provide us with a valid contact email so we can respond to you.


Learn more about recovering your Wix account.


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