Turning Off Auto Renewal for a Wix Site Plan

Studio and Premium plans come with a 14 day refund period for first-time purchases and upgrades. If you turn auto renewal off within this period, your plan is canceled immediately and you are fully refunded. To continue until the end of the subscription period, wait until the first 14 days have passed.

Wix sends reminder emails starting 30 days before your payment is due. For yearly and multi-year plans, we will attempt to process your renewal payment up to 3 weeks before the plan's expiration date.

If you do not want your plan to renew, you must turn off auto renewal before your next payment date.

Tip: You can see the exact date in the Upcoming payment section of Premium Subscriptions in your Wix account.

Wix sends a reminder email 30 days before the subscription expires. You can also view your plan's expiration date from the Premium Subscriptions page.

If your plan expires, your site is still active and can be viewed online. You must either unpublish your site or hide your site from search results if you no longer want it to be live on the internet.

After your plan expires, your site address reverts to the free Wix URL (siteprefix.wixsite.com/siteaddress) and Wix ads appear on your site.

Yes of course. You can turn auto renew back on again any time before the end of the subscription period. Your plan will renew on the next payment date as normal.

To turn auto renew back on:

1. Go to Premium Subscriptions in your Wix account.

2. Find the plan with auto renew turned off.

3. Click Turn On.