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Connecting a domain

Wix domains

Transferring Your Wix Domain Away from Wix


You can transfer a domain purchased from Wix to another domain host. When you transfer your domain away from Wix, your domain's contact information, DNS settings, and renewal payments are all managed in your new provider's account.


We recommend keeping your domain with Wix as your host if possible. If you transfer your domain away, your Wix site is disconnected, and Wix is no longer able to assist with managing your domain.


Tip:


Want to use an external DNS provider but keep your domain at Wix? Use custom nameservers instead. Learn more about changing nameserver records for a Wix domain.



Transferring your Wix domain away from Wix


Transfer your domain away from Wix to have your domain settings, billing and support managed outside of Wix.


Before you begin:


  • Your domain must be unlocked before you begin the transfer. If you have recently registered or transferred your domain, or updated your domain contact information, you may not be able to transfer your domain due to ICANN's 60 day lock policy.

  • We recommend disabling Private Registration before starting the transfer to make sure you don't miss any important emails related to the transfer.


To transfer your domain:


  1. Go to Domains in your Wix account.

  2. Click the Domain Actions icon

    Transferring Your Wix Domain Away from Wix

    next to the relevant domain.

  3. Select Transfer away from Wix.


Domains page with Transfer Away from Wix button

  1. After reviewing the info about transferring your domain, click Transfer Domain.

  2. Click I Still Want to Transfer. We’ll send a transfer authorization code (EPP code) to your domain's registrant contact email address.

  3. Once you get the code, follow the instructions from your new domain host to transfer your domain.



FAQs


Click below for answers to common questions about transferring a domain away from Wix.


ICANN oversees the domain name system. According to their transfer rules:

  • You cannot transfer a domain within 60 days of purchase.

  • Changing your registrant contact information locks your domain from transfer for 60 days.

  • Transferring your domain locks it from being able to transfer again for 60 days.


A domain transfer usually takes up to 7 days to complete. During this time, the transfer status may show as 'pending' or 'in progress'. This is normal, and you do not need to do anything else to complete the transfer.

Wix is unable to speed up the transfer process, but you'll receive email updates if any further action is required. You can also check the status of your transfer in your new host's account or by searching for your domain in the Whois Lookup tool.


Future domain renewals will be subject to the pricing of your new domain host.


Once your new domain host enters the authorization code on their end to start the transfer, you can use the Whois Lookup tool to check the status. Search for your domain, then check the Status field, which should show 'pending transfer' if the transfer has been initiated.

Wix is unable to track the status of your transfer once it has been initiated. Please contact your new domain host for updates on your transfer.


If transferring to Network Solutions, let them know you are transferring a Wix domain. They should provide you with a form to fill out.


Yes. You can transfer a UK domain by changing your IPS tag. You don't need an authorization code (EPP code) like with other domain transfers. Learn more about transferring a .co.uk or .uk domain away from Wix.


Yes, it is possible to transfer an expired Wix domain, as long as the domain is still in the Grace Period.


No. You need to add the MX records again after the transfer in order for the business email to work.


The site owner can transfer any domain in their account away from Wix.

Collaborators with the Admin (Co-Owner) role can also transfer a domain to another host, as long as the domain is in their Wix account and they are the owner of the payment method used for the domain subscription.


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