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Connecting a domain

Transferring domains

Transferring a Domain Purchased Elsewhere to Wix


When you transfer your domain to Wix, Wix becomes your domain host. This means your domain's contact information, DNS settings, and registration payments are all managed from within your Wix account.



Before you begin:


  • To transfer your domain to Wix, you must get an authorization code (also known as the EPP code) from your current registrar. The code is usually sent to your domain's registered email upon request. If needed, contact your current domain registrar for assistance.

  • For .co.uk and .uk domains, you don't need an EPP code. Instead, you need to change the domain's IPS tag name with your current domain host. Learn how to transfer a .co.uk or .uk domain to Wix.

  • Your domain must be unlocked before you begin the transfer. In most cases, you can contact your current registrar to unlock the domain. In some cases, your domain might be locked due to ICANN's 60 day lock policy.

  • We recommend disabling Private Registration (also known as WHOIS Privacy) with your current registrar to make sure you don't miss any important emails related to the transfer.



Transferring your domain to Wix


Transfer your domain so that Wix becomes your domain host. Once the transfer is complete, all your domain's settings and billing will be managed at Wix.


Tip:


The transfer process can take up to 7 days to complete. If you need your domain linked to your site in a shorter timeframe, connect your domain to Wix first. Learn more about the difference between transferring and connecting a domain.


To transfer your domain to Wix:


  1. Go to Domains in your Wix account.

  2. Click Add an Existing Domain and select Transfer your domain to Wix.

  3. Read the information on your screen and click Start Transfer.

  4. Enter the domain you want to transfer (e.g. mystunningwebsite.com).

  5. Click the drop-down and select the domain host you purchased your domain from.

  6. Click Continue.

  7. Log in to your account with the current domain host:

    1. (In a different browser tab) Log in to the account where your domain was purchased.

    2. (In your Wix account) Select the I logged in checkbox.

  8. Make sure your domain is ready to transfer:

    1. (In a different browser tab) Unlock your domain from your current domain host.

    2. (In your Wix account) Select the I unlocked it checkbox.

  9. Get an authorization code from your account with your current domain host.

  10. Paste the code under Enter authorization code.

  11. Click Continue.


Domain transfer flow with Continue button

  1. Select an extension period of at least one year.

    Tip: If you have a free domain voucher, it's automatically applied.

  2. Click Continue.

  3. Check and/or edit your contact information. Then, click Continue.

  4. Select a privacy option:

    • Private Registration: Your contact details won't appear in the WHOIS domain information records. You can turn the privacy protection option on and off whenever you want.

    • Public Registration: Your name and address always remain public in the WHOIS domain information records. You can only change it to private when manually extending the domain subscription.

  5. Click Continue.

  6. Select your payment method and click Submit Purchase.


What's next?


Once you've submitted the purchase, an email is sent from wix-team@registrar.wix.com to your domain's registrant email, confirming the transfer has been initiated. It may take up to 7 days for your domain transfer to complete.



FAQs


We are here to help with all your questions. Click a question below to learn more.


Yes. Even if your domain can't be transferred to Wix, you can still connect your domain to your Wix site.


Currently, you can only transfer domains with the following extensions:

.com, .org, .net, .ai, .agency, .art, .at, .co.at, .co.uk and .uk, .or.at, .biz, .blog, .ca, .center, .ch, .christmas, .cloud, .club, .co, .coach, .company, .club, .de, .design, .digital, .directory, .email, .expert, .finance, .fit, .fitness, .fr, .fun, .gifts, .group, .guru, .holiday, .info, .land, .life, .live, .london, .love, .me, .media, .mx and .co.mx, .ninja, .nl, .online, .party, .photography, .photos, .pictures, .rocks, .site, .shop, .solutions, .space, .store, .studio, .tokyo, .today, .top, .technology, .tips, .training, .website, .wiki .work, .world, .xyz and .yoga


A domain transfer usually takes up to 7 days to complete. When you transfer a domain to Wix, we send you an email to confirm that we received your transfer request. As long as your domain is eligible and the authorization code you entered is correct, the transfer will complete within 7 days.

During this time, the transfer status may show as 'pending' or 'in progress'. This is normal, and you do not need to do anything else to complete the transfer.

Wix is unable to speed up the transfer process, but you'll receive email updates if any further action is required. You can also check the status of your transfer in the Domains section of your Wix account or by searching for your domain in the Whois Lookup tool.


If you have recently changed your registrant information, your domain is locked from transfer for 60 days. While you can't transfer your domain during this period, you can still connect the domain to your site in the meantime. Learn more about ICANN's 60 Day Lock Policy.


No, you cannot transfer 'premium' domains to your Wix account. However, if you own a premium domain, you can connect the domain to your site.

Note: A 'premium' domain is a domain name that other registrars deemed as high-value. These domains are often bought (and resold) by investors for a profit. The specific domain names are decided by each registrar, at their own discretion.



Domains transferred to Wix retain the time of their registration period; any remaining time is added to the one-year mandatory extension.


Your transferred domain does not inherit the privacy setting from your old registrar. Your previous privacy setting applies until the end of your old subscription and then changes to the setting that you select in Wix (step 15). It is an industry standard that you cannot change this setting.


If your domain has successfully transferred to Wix, but your old site still appears, this usually resolves itself after a few days depending on your router or browser settings. To fix immediately, clear your browser's cache and then flush the DNS.


Once you begin the process of transferring your domain from another registrar to Wix, it is not possible for Wix to intervene and cancel the transfer request. Please contact your current registrar if you need to cancel your domain transfer to Wix.

When the domain transfer appears as 'failed' in your Wix account, you will automatically be refunded for all transfer payments. Please allow up to 45 days for your refund to process.


When transferring a .mx domain, there is an additional transfer fee which is charged at the time of purchase. The transfer fee is equivalent to a 1-year extension, and is therefore covered by the extension fee. This means that your domain will not be extended when transferring it to Wix.

We recommend purchasing an extension of more than 1 year when transferring a .mx domain. This ensures that the transfer fee is covered, as well as your domain extension. For example, if you choose to extend your domain for 2 years, the first year's fee will cover the transfer fee and your domain will be extended for an additional year.


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